[google-appengine] Re: Traffic migrate between versions is stuck

2015-09-16 Thread Nick (Cloud Platform Support) 
Hey Joachim,

This definitely seems like something that shouldn't occur. If the new 
version has fatal errors, the infrastructure managing the migration should 
detect this and back off, eventually terminating the migration status. Feel 
free to open a public issue tracker issue 
 as type-production 
detailing the problem and you'll hopefully get some help shortly. You can 
rely on guaranteed response times with a support package, but you can 
always use the public issue tracker to report an issue. 

Best wishes,

Nick 

On Wednesday, September 16, 2015 at 3:00:44 PM UTC-4, Joachim Stokke wrote:
>
> Hi guys! I've got myself in a bind here. 
> I accidentally deployed a java 8 compiled version to app engine, and then 
> hit the migrate traffic button.. The traffic migration is now stuck, 
> because the new version is not working (or at least that's what I presume 
> is why it's stuck). I also cannot update the java 8 version to fix it 
> because it's blocked by the traffic migration process.
>
> I wrote a StackOverflow question here: 
> http://stackoverflow.com/questions/32611549/is-there-a-way-to-cancel-traffic-migration-in-google-app-engine
>
>
> I was also able to reproduce this in a fresh project, but right now I just 
> need help to get unstuck from this. 
>
> I hope someone from support can take a look at this for me! (or if anyone 
> has any suggestions on how to fix it).
>
> Thank you!
>
>

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[google-appengine] Re: Traffic migrate between versions is stuck

2015-09-17 Thread Joachim Stokke 
Hi Nick!

I agree this should not happen. I was able to reproduce it as well on a new 
project. Upload a second version that is corrupt, then try migrate traffic. 
It gets stuck. 
However thanks to your suggestion on stackoverflow about doing a rollback, 
it has been un-stuck :) 

Thank you so much!

On Thursday, September 17, 2015 at 12:49:05 AM UTC+2, Nick (Cloud Platform 
Support) wrote:
>
> Hey Joachim,
>
> This definitely seems like something that shouldn't occur. If the new 
> version has fatal errors, the infrastructure managing the migration should 
> detect this and back off, eventually terminating the migration status. Feel 
> free to open a public issue tracker issue 
>  as 
> type-production detailing the problem and you'll hopefully get some help 
> shortly. You can rely on guaranteed response times with a support package, 
> but you can always use the public issue tracker to report an issue. 
>
> Best wishes,
>
> Nick 
>
> On Wednesday, September 16, 2015 at 3:00:44 PM UTC-4, Joachim Stokke wrote:
>>
>> Hi guys! I've got myself in a bind here. 
>> I accidentally deployed a java 8 compiled version to app engine, and then 
>> hit the migrate traffic button.. The traffic migration is now stuck, 
>> because the new version is not working (or at least that's what I presume 
>> is why it's stuck). I also cannot update the java 8 version to fix it 
>> because it's blocked by the traffic migration process.
>>
>> I wrote a StackOverflow question here: 
>> http://stackoverflow.com/questions/32611549/is-there-a-way-to-cancel-traffic-migration-in-google-app-engine
>>
>>
>> I was also able to reproduce this in a fresh project, but right now I 
>> just need help to get unstuck from this. 
>>
>> I hope someone from support can take a look at this for me! (or if anyone 
>> has any suggestions on how to fix it).
>>
>> Thank you!
>>
>>

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[google-appengine] Re: Traffic migrate between versions is stuck

2015-09-21 Thread Nick (Cloud Platform Support) 
Hey Joachim,

It's great to hear you managed to fix it with rollback. That can usually be 
used when a deployment is stuck.

Best wishes,

Nick

On Thursday, September 17, 2015 at 4:29:49 AM UTC-4, Joachim Stokke wrote:
>
> Hi Nick!
>
> I agree this should not happen. I was able to reproduce it as well on a 
> new project. Upload a second version that is corrupt, then try migrate 
> traffic. It gets stuck. 
> However thanks to your suggestion on stackoverflow about doing a rollback, 
> it has been un-stuck :) 
>
> Thank you so much!
>
> On Thursday, September 17, 2015 at 12:49:05 AM UTC+2, Nick (Cloud Platform 
> Support) wrote:
>>
>> Hey Joachim,
>>
>> This definitely seems like something that shouldn't occur. If the new 
>> version has fatal errors, the infrastructure managing the migration should 
>> detect this and back off, eventually terminating the migration status. Feel 
>> free to open a public issue tracker issue 
>>  as 
>> type-production detailing the problem and you'll hopefully get some help 
>> shortly. You can rely on guaranteed response times with a support package, 
>> but you can always use the public issue tracker to report an issue. 
>>
>> Best wishes,
>>
>> Nick 
>>
>> On Wednesday, September 16, 2015 at 3:00:44 PM UTC-4, Joachim Stokke 
>> wrote:
>>>
>>> Hi guys! I've got myself in a bind here. 
>>> I accidentally deployed a java 8 compiled version to app engine, and 
>>> then hit the migrate traffic button.. The traffic migration is now stuck, 
>>> because the new version is not working (or at least that's what I presume 
>>> is why it's stuck). I also cannot update the java 8 version to fix it 
>>> because it's blocked by the traffic migration process.
>>>
>>> I wrote a StackOverflow question here: 
>>> http://stackoverflow.com/questions/32611549/is-there-a-way-to-cancel-traffic-migration-in-google-app-engine
>>>
>>>
>>> I was also able to reproduce this in a fresh project, but right now I 
>>> just need help to get unstuck from this. 
>>>
>>> I hope someone from support can take a look at this for me! (or if 
>>> anyone has any suggestions on how to fix it).
>>>
>>> Thank you!
>>>
>>>

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