Re: [google-appengine] Re: URGENT GAE billing issue
Hi jon, Yes, we received the submission. On Mon, Apr 1, 2013 at 6:19 PM, jon jonni.g...@gmail.com wrote: Hi Takashi, Yesterday I submitted a billing issue but the confirmation page wasn't very convincing and I'm not sure if my submission has been received by Google. Could you please confirm? App ID: thecrowdvoice If you have some issues related to the billing, please read our FAQ first: https://developers.google.com/**appengine/kb/billinghttps://developers.google.com/appengine/kb/billing and if this does not help please fill out this form: http://support.google.com/**code/bin/request.py?hl=en** contact_type=cloud_platform_bi**llingrd=1http://support.google.com/code/bin/request.py?hl=encontact_type=cloud_platform_billingrd=1 -- You received this message because you are subscribed to the Google Groups Google App Engine group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine?hl=en. For more options, visit https://groups.google.com/groups/opt_out. -- Takashi Matsuo | Developers Programs Engineer | tmat...@google.com -- You received this message because you are subscribed to the Google Groups Google App Engine group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
Re: [google-appengine] Re: URGENT GAE billing issue
Thank you for confirming. On Tuesday, April 2, 2013 2:49:24 PM UTC+11, Takashi Matsuo (Google) wrote: Hi jon, Yes, we received the submission. On Mon, Apr 1, 2013 at 6:19 PM, jon jonni...@gmail.com javascript:wrote: Hi Takashi, Yesterday I submitted a billing issue but the confirmation page wasn't very convincing and I'm not sure if my submission has been received by Google. Could you please confirm? App ID: thecrowdvoice If you have some issues related to the billing, please read our FAQ first: https://developers.google.com/**appengine/kb/billinghttps://developers.google.com/appengine/kb/billing and if this does not help please fill out this form: http://support.google.com/**code/bin/request.py?hl=en** contact_type=cloud_platform_bi**llingrd=1http://support.google.com/code/bin/request.py?hl=encontact_type=cloud_platform_billingrd=1 -- You received this message because you are subscribed to the Google Groups Google App Engine group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengi...@googlegroups.com javascript:. To post to this group, send email to google-a...@googlegroups.comjavascript: . Visit this group at http://groups.google.com/group/google-appengine?hl=en . For more options, visit https://groups.google.com/groups/opt_out. -- Takashi Matsuo | Developers Programs Engineer | tma...@google.comjavascript: -- You received this message because you are subscribed to the Google Groups Google App Engine group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
Re: [google-appengine] Re: URGENT GAE billing issue
We're having the same issue. Is there some way to get notified about a fix? On Sunday, July 8, 2012 11:56:36 PM UTC-7, Takashi Matsuo (Google) wrote: Hi Arun, Thanks for the feedback. We're working on it, and it will be fixed soon. -- Takashi On Sat, Jun 30, 2012 at 1:38 PM, aramanuj arun_rama...@yahoo.com wrote: Hi Takashi, Can you put this URL in the Billing Settings section of the Admin Console? This is the 3rd time in the recent past the same issue has come up (including mine), and perhaps the second time that I've seen this URL posted on the group. There is an email address in the Billing Settings, but I got no response from there when I reported this issue sometime back. Seems like the form based post is better than the email provided in the Admin Console? Ideally, we need a Pay Now option so that existing charges can be cleared at anytime (say, if the first payment did not go through for some reason). For now, the only option would be to make billing changes just before the charges are automatically cleared. Regards, Arun On Saturday, June 30, 2012 3:17:55 AM UTC+5:30, Takashi Matsuo (Google) wrote: If you have some issues related to the billing, please read our FAQ first: https://developers.google.com/**appengine/kb/billinghttps://developers.google.com/appengine/kb/billing and if this does not help please fill out this form: http://support.google.com/**code/bin/request.py?hl=en** contact_type=cloud_platform_bi**llingrd=1http://support.google.com/code/bin/request.py?hl=encontact_type=cloud_platform_billingrd=1 -- Takashi On Fri, Jun 29, 2012 at 7:01 AM, mc m...@deca.tv wrote: I'm having the same issue. I've had this problem in the past and it lasted several weeks. This is very concerning since it prevents me from managing my application properly. Is there some way to escalate issues with the Google App Engine Team when an application is dead ? On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: App Engine has shut off our nhldraftpik app due to the max daily budget being met. I would like to increase the budget, but I am completely unable to change the billing limit. It says: Billing Status: Changing Daily Budget Your account has been locked while we process your budget changes. If you were redirected to Google Checkout but did not complete the process, your settings will remain unchanged. *(You will be able to make changes to your budget settings again once the outstanding payment is processed.)* * * Please advise ASAP what I can do to work around this serious failure of Google's billing system. Thank you, Brian On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: App Engine has shut off our nhldraftpik app due to the max daily budget being met. I would like to increase the budget, but I am completely unable to change the billing limit. It says: Billing Status: Changing Daily Budget Your account has been locked while we process your budget changes. If you were redirected to Google Checkout but did not complete the process, your settings will remain unchanged. *(You will be able to make changes to your budget settings again once the outstanding payment is processed.)* * * Please advise ASAP what I can do to work around this serious failure of Google's billing system. Thank you, Brian On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: App Engine has shut off our nhldraftpik app due to the max daily budget being met. I would like to increase the budget, but I am completely unable to change the billing limit. It says: Billing Status: Changing Daily Budget Your account has been locked while we process your budget changes. If you were redirected to Google Checkout but did not complete the process, your settings will remain unchanged. *(You will be able to make changes to your budget settings again once the outstanding payment is processed.)* * * Please advise ASAP what I can do to work around this serious failure of Google's billing system. Thank you, Brian -- You received this message because you are subscribed to the Google Groups Google App Engine group. To view this discussion on the web visit https://groups.google.com/d/** msg/google-appengine/-/**0dXpJNVTDskJhttps://groups.google.com/d/msg/google-appengine/-/0dXpJNVTDskJ . To post to this group, send email to google-appengine@googlegroups.** com google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscribe@**googlegroups.comgoogle-appengine%2bunsubscr...@googlegroups.com . For more options, visit this group at http://groups.google.com/** group/google-appengine?hl=enhttp://groups.google.com/group/google-appengine?hl=en . -- Takashi Matsuo -- You received this message because you are subscribed to the Google Groups Google App Engine group. To view this
Re: [google-appengine] Re: URGENT GAE billing issue
Hi Arun, Thanks for the feedback. We're working on it, and it will be fixed soon. -- Takashi On Sat, Jun 30, 2012 at 1:38 PM, aramanuj arun_rama...@yahoo.com wrote: Hi Takashi, Can you put this URL in the Billing Settings section of the Admin Console? This is the 3rd time in the recent past the same issue has come up (including mine), and perhaps the second time that I've seen this URL posted on the group. There is an email address in the Billing Settings, but I got no response from there when I reported this issue sometime back. Seems like the form based post is better than the email provided in the Admin Console? Ideally, we need a Pay Now option so that existing charges can be cleared at anytime (say, if the first payment did not go through for some reason). For now, the only option would be to make billing changes just before the charges are automatically cleared. Regards, Arun On Saturday, June 30, 2012 3:17:55 AM UTC+5:30, Takashi Matsuo (Google) wrote: If you have some issues related to the billing, please read our FAQ first: https://developers.google.com/**appengine/kb/billinghttps://developers.google.com/appengine/kb/billing and if this does not help please fill out this form: http://support.google.com/**code/bin/request.py?hl=en** contact_type=cloud_platform_bi**llingrd=1http://support.google.com/code/bin/request.py?hl=encontact_type=cloud_platform_billingrd=1 -- Takashi On Fri, Jun 29, 2012 at 7:01 AM, mc m...@deca.tv wrote: I'm having the same issue. I've had this problem in the past and it lasted several weeks. This is very concerning since it prevents me from managing my application properly. Is there some way to escalate issues with the Google App Engine Team when an application is dead ? On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: App Engine has shut off our nhldraftpik app due to the max daily budget being met. I would like to increase the budget, but I am completely unable to change the billing limit. It says: Billing Status: Changing Daily Budget Your account has been locked while we process your budget changes. If you were redirected to Google Checkout but did not complete the process, your settings will remain unchanged. *(You will be able to make changes to your budget settings again once the outstanding payment is processed.)* * * Please advise ASAP what I can do to work around this serious failure of Google's billing system. Thank you, Brian On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: App Engine has shut off our nhldraftpik app due to the max daily budget being met. I would like to increase the budget, but I am completely unable to change the billing limit. It says: Billing Status: Changing Daily Budget Your account has been locked while we process your budget changes. If you were redirected to Google Checkout but did not complete the process, your settings will remain unchanged. *(You will be able to make changes to your budget settings again once the outstanding payment is processed.)* * * Please advise ASAP what I can do to work around this serious failure of Google's billing system. Thank you, Brian On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: App Engine has shut off our nhldraftpik app due to the max daily budget being met. I would like to increase the budget, but I am completely unable to change the billing limit. It says: Billing Status: Changing Daily Budget Your account has been locked while we process your budget changes. If you were redirected to Google Checkout but did not complete the process, your settings will remain unchanged. *(You will be able to make changes to your budget settings again once the outstanding payment is processed.)* * * Please advise ASAP what I can do to work around this serious failure of Google's billing system. Thank you, Brian -- You received this message because you are subscribed to the Google Groups Google App Engine group. To view this discussion on the web visit https://groups.google.com/d/** msg/google-appengine/-/**0dXpJNVTDskJhttps://groups.google.com/d/msg/google-appengine/-/0dXpJNVTDskJ . To post to this group, send email to google-appengine@googlegroups.**comgoogle-appengine@googlegroups.com . To unsubscribe from this group, send email to google-appengine+unsubscribe@**googlegroups.comgoogle-appengine%2bunsubscr...@googlegroups.com . For more options, visit this group at http://groups.google.com/** group/google-appengine?hl=enhttp://groups.google.com/group/google-appengine?hl=en . -- Takashi Matsuo -- You received this message because you are subscribed to the Google Groups Google App Engine group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/I0jqrTUorCkJ. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email
Re: [google-appengine] Re: URGENT GAE billing issue
Hi Takashi, Can you put this URL in the Billing Settings section of the Admin Console? This is the 3rd time in the recent past the same issue has come up (including mine), and perhaps the second time that I've seen this URL posted on the group. There is an email address in the Billing Settings, but I got no response from there when I reported this issue sometime back. Seems like the form based post is better than the email provided in the Admin Console? Ideally, we need a Pay Now option so that existing charges can be cleared at anytime (say, if the first payment did not go through for some reason). For now, the only option would be to make billing changes just before the charges are automatically cleared. Regards, Arun On Saturday, June 30, 2012 3:17:55 AM UTC+5:30, Takashi Matsuo (Google) wrote: If you have some issues related to the billing, please read our FAQ first: https://developers.google.com/appengine/kb/billing and if this does not help please fill out this form: http://support.google.com/code/bin/request.py?hl=encontact_type=cloud_platform_ billingrd=1 -- Takashi On Fri, Jun 29, 2012 at 7:01 AM, mc m...@deca.tv wrote: I'm having the same issue. I've had this problem in the past and it lasted several weeks. This is very concerning since it prevents me from managing my application properly. Is there some way to escalate issues with the Google App Engine Team when an application is dead ? On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: App Engine has shut off our nhldraftpik app due to the max daily budget being met. I would like to increase the budget, but I am completely unable to change the billing limit. It says: Billing Status: Changing Daily Budget Your account has been locked while we process your budget changes. If you were redirected to Google Checkout but did not complete the process, your settings will remain unchanged. *(You will be able to make changes to your budget settings again once the outstanding payment is processed.) * * * Please advise ASAP what I can do to work around this serious failure of Google's billing system. Thank you, Brian On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: App Engine has shut off our nhldraftpik app due to the max daily budget being met. I would like to increase the budget, but I am completely unable to change the billing limit. It says: Billing Status: Changing Daily Budget Your account has been locked while we process your budget changes. If you were redirected to Google Checkout but did not complete the process, your settings will remain unchanged. *(You will be able to make changes to your budget settings again once the outstanding payment is processed.) * * * Please advise ASAP what I can do to work around this serious failure of Google's billing system. Thank you, Brian On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: App Engine has shut off our nhldraftpik app due to the max daily budget being met. I would like to increase the budget, but I am completely unable to change the billing limit. It says: Billing Status: Changing Daily Budget Your account has been locked while we process your budget changes. If you were redirected to Google Checkout but did not complete the process, your settings will remain unchanged. *(You will be able to make changes to your budget settings again once the outstanding payment is processed.) * * * Please advise ASAP what I can do to work around this serious failure of Google's billing system. Thank you, Brian -- You received this message because you are subscribed to the Google Groups Google App Engine group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/0dXpJNVTDskJ. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en. -- Takashi Matsuo -- You received this message because you are subscribed to the Google Groups Google App Engine group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/I0jqrTUorCkJ. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
[google-appengine] Re: URGENT GAE billing issue
I'm having the same issue. I've had this problem in the past and it lasted several weeks. This is very concerning since it prevents me from managing my application properly. Is there some way to escalate issues with the Google App Engine Team when an application is dead ? On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: App Engine has shut off our nhldraftpik app due to the max daily budget being met. I would like to increase the budget, but I am completely unable to change the billing limit. It says: Billing Status: Changing Daily Budget Your account has been locked while we process your budget changes. If you were redirected to Google Checkout but did not complete the process, your settings will remain unchanged. *(You will be able to make changes to your budget settings again once the outstanding payment is processed.)* * * Please advise ASAP what I can do to work around this serious failure of Google's billing system. Thank you, Brian On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: App Engine has shut off our nhldraftpik app due to the max daily budget being met. I would like to increase the budget, but I am completely unable to change the billing limit. It says: Billing Status: Changing Daily Budget Your account has been locked while we process your budget changes. If you were redirected to Google Checkout but did not complete the process, your settings will remain unchanged. *(You will be able to make changes to your budget settings again once the outstanding payment is processed.)* * * Please advise ASAP what I can do to work around this serious failure of Google's billing system. Thank you, Brian On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: App Engine has shut off our nhldraftpik app due to the max daily budget being met. I would like to increase the budget, but I am completely unable to change the billing limit. It says: Billing Status: Changing Daily Budget Your account has been locked while we process your budget changes. If you were redirected to Google Checkout but did not complete the process, your settings will remain unchanged. *(You will be able to make changes to your budget settings again once the outstanding payment is processed.)* * * Please advise ASAP what I can do to work around this serious failure of Google's billing system. Thank you, Brian -- You received this message because you are subscribed to the Google Groups Google App Engine group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/0dXpJNVTDskJ. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
Re: [google-appengine] Re: URGENT GAE billing issue
If you have some issues related to the billing, please read our FAQ first: https://developers.google.com/appengine/kb/billing and if this does not help please fill out this form: http://support.google.com/code/bin/request.py?hl=encontact_type=cloud_platform_ billingrd=1 -- Takashi On Fri, Jun 29, 2012 at 7:01 AM, mc m...@deca.tv wrote: I'm having the same issue. I've had this problem in the past and it lasted several weeks. This is very concerning since it prevents me from managing my application properly. Is there some way to escalate issues with the Google App Engine Team when an application is dead ? On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: App Engine has shut off our nhldraftpik app due to the max daily budget being met. I would like to increase the budget, but I am completely unable to change the billing limit. It says: Billing Status: Changing Daily Budget Your account has been locked while we process your budget changes. If you were redirected to Google Checkout but did not complete the process, your settings will remain unchanged. *(You will be able to make changes to your budget settings again once the outstanding payment is processed.)* * * Please advise ASAP what I can do to work around this serious failure of Google's billing system. Thank you, Brian On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: App Engine has shut off our nhldraftpik app due to the max daily budget being met. I would like to increase the budget, but I am completely unable to change the billing limit. It says: Billing Status: Changing Daily Budget Your account has been locked while we process your budget changes. If you were redirected to Google Checkout but did not complete the process, your settings will remain unchanged. *(You will be able to make changes to your budget settings again once the outstanding payment is processed.)* * * Please advise ASAP what I can do to work around this serious failure of Google's billing system. Thank you, Brian On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: App Engine has shut off our nhldraftpik app due to the max daily budget being met. I would like to increase the budget, but I am completely unable to change the billing limit. It says: Billing Status: Changing Daily Budget Your account has been locked while we process your budget changes. If you were redirected to Google Checkout but did not complete the process, your settings will remain unchanged. *(You will be able to make changes to your budget settings again once the outstanding payment is processed.)* * * Please advise ASAP what I can do to work around this serious failure of Google's billing system. Thank you, Brian -- You received this message because you are subscribed to the Google Groups Google App Engine group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/0dXpJNVTDskJ. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en. -- Takashi Matsuo -- You received this message because you are subscribed to the Google Groups Google App Engine group. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
