Re: [google-appengine] Serious HRD Migration Problem: Mail Recipients Limited

2013-01-22 Thread David Hogg

Thanks. I have requested the quota increase. It has been a week now and I 
have had a billing charge on the new app cleared several days ago. Still no 
fix. Upgrading to premier is $500/month which simply doesn't make sense at 
the moment for my app. I would happily pay for support call if there was a 
way! It seems to be that getting NO support or $500/month support are too 
extreme - would love an alternative (is there?).

On Tuesday, 22 January 2013 11:22:09 UTC-7, Takashi Matsuo (Google) wrote:
>
>
> Hi David,
>
> Have you requested a quota increase with the following form?
>
> https://docs.google.com/spreadsheet/viewform?formkey=dENESzEwNzJiZEdpQkRzTl9RNElVWUE6MQ#gid=0
>
> For developer support, consider signing up to the premier account:
> https://developers.google.com/appengine/docs/premier/
>
>
> On Tue, Jan 22, 2013 at 8:18 AM, David Hogg 
> > wrote:
>
>> I migrated my paid app (app id = happyrituals) from Master/Slave to HRD. 
>> Since that time my app has been seriously broken due to a Mail limit of 100.
>>
>> Beside the limit it indicates in red "Limited" - which appears to 
>> indicate a "Safety Limit" of some kind. I don't understand why this limit 
>> cropped up. I do have a task queue from which those calls make mail calls. 
>> I have tried setting stronger limits on the queues, setting retry limits on 
>> the queue, to no avail.
>>
>> Any suggestions? With each passing day this is becoming a bigger headache 
>> for my customers. Is it possible to pay for developer support to get help 
>> with a show stopper issue like this? 
>>
>> -- 
>> You received this message because you are subscribed to the Google Groups 
>> "Google App Engine" group.
>> To view this discussion on the web visit 
>> https://groups.google.com/d/msg/google-appengine/-/8SXm9v_Ws2IJ.
>> To post to this group, send email to 
>> google-a...@googlegroups.com
>> .
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>> http://groups.google.com/group/google-appengine?hl=en.
>>
>
>
>
> -- 
> Takashi Matsuo | Developers Advocate | tma...@google.com 
>  

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Re: [google-appengine] Serious HRD Migration Problem: Mail Recipients Limited

2013-01-22 Thread Takashi Matsuo
Hi David,

Have you requested a quota increase with the following form?
https://docs.google.com/spreadsheet/viewform?formkey=dENESzEwNzJiZEdpQkRzTl9RNElVWUE6MQ#gid=0

For developer support, consider signing up to the premier account:
https://developers.google.com/appengine/docs/premier/


On Tue, Jan 22, 2013 at 8:18 AM, David Hogg  wrote:

> I migrated my paid app (app id = happyrituals) from Master/Slave to HRD.
> Since that time my app has been seriously broken due to a Mail limit of 100.
>
> Beside the limit it indicates in red "Limited" - which appears to indicate
> a "Safety Limit" of some kind. I don't understand why this limit cropped
> up. I do have a task queue from which those calls make mail calls. I have
> tried setting stronger limits on the queues, setting retry limits on the
> queue, to no avail.
>
> Any suggestions? With each passing day this is becoming a bigger headache
> for my customers. Is it possible to pay for developer support to get help
> with a show stopper issue like this?
>
> --
> You received this message because you are subscribed to the Google Groups
> "Google App Engine" group.
> To view this discussion on the web visit
> https://groups.google.com/d/msg/google-appengine/-/8SXm9v_Ws2IJ.
> To post to this group, send email to google-appengine@googlegroups.com.
> To unsubscribe from this group, send email to
> google-appengine+unsubscr...@googlegroups.com.
> For more options, visit this group at
> http://groups.google.com/group/google-appengine?hl=en.
>



-- 
Takashi Matsuo | Developers Advocate | tmat...@google.com

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[google-appengine] Serious HRD Migration Problem: Mail Recipients Limited

2013-01-22 Thread David Hogg
I migrated my paid app (app id = happyrituals) from Master/Slave to HRD. 
Since that time my app has been seriously broken due to a Mail limit of 100.

Beside the limit it indicates in red "Limited" - which appears to indicate 
a "Safety Limit" of some kind. I don't understand why this limit cropped 
up. I do have a task queue from which those calls make mail calls. I have 
tried setting stronger limits on the queues, setting retry limits on the 
queue, to no avail.

Any suggestions? With each passing day this is becoming a bigger headache 
for my customers. Is it possible to pay for developer support to get help 
with a show stopper issue like this? 

-- 
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"Google App Engine" group.
To view this discussion on the web visit 
https://groups.google.com/d/msg/google-appengine/-/8SXm9v_Ws2IJ.
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To unsubscribe from this group, send email to 
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