Could you please refrain from posting replies to e-mails from another
list to this list? Additionally, the HTML formatting of the e-mails
below makes them barely comprehensible.
Thanks,
Tony
(Top posted to save me from investigating the mess below too much.)
On 27.07.2012 15:30, Tony Wood wrote:
Firefox 14.0.1 with all latest updates via Ubuntu, Nick.
The website in question is from Maritz Research. I've just written
to
them:
Dear Maritz
Skoda asked me to complete one of your questionnaires about the
servicing of my car a few days ago.
I filled in the on-line form of many pages and pressed 'EXIT' ...
nothing happened: I had to exit my browser.
I went on-line to 'skoda.co.uk' and found their Customer Service
page. Same outcome when I submitted the form I completed. I got an
error message (screenshot attached) so again had wasted my time.
For a market research company, 'annoyed' is not your ideal customer
outcome.
--
Tony Wood
Yes, agreed about busted websites and (as a former webmaster) I've
also got errors fixed.
We'll see if they fix this one! Bet they don't, though!
Tony Wood
(from netbook)
On 27/07/12 14:59, Nick Holway wrote:
On 27 July 2012 15:52, Tony Wood tonywoo...@ntlworld.com wrote:
After my Octavia was routinely serviced, Skoda wrote to me asking
if I was a
happy bunny. They asked that I complete an on-line questionnaire
about my
'recent experience with Garland Motors'.
I spent 15 minutes filling in the pages and then clicked 'EXIT' -
which
seems to be the point at which replies are submitted. Anyway
nothing
happened; the button 'clicked' but it all just sat there.
It won't accept entries from Linux OS !!
Out of interest which browser were you using?
FWIW I've had a winge at companies with broken websites via Twitter
and they actually fixed it.
Nick
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