Re: [H] Ailing HD on laptop
I've encountered this once and what worked for me was: 1. Click *Start*, point to *All Programs*, and then click *Accessories*. 2. Right-click *Command Prompt*, and then click *Run as administrator*. 3. If the *User Account Control *dialog box appears, confirm that the action it displays is what you want, and then click *Continue*. 4. In the command prompt window, type *net stop cryptsvc*, and then press ENTER. 5. Type *ren %systemroot%\System32\catroot2 catroot2.old*, and then press ENTER. By default, *%systemroot%* is located at C:\Windows. 6. Type *net start cryptsvc*, and then press ENTER. 7. Type *exit*, and then press ENTER to close the command prompt window. Run things with administrator rights of course (Turn off UAC if you're still having problems, you can turn it back on after). If that doesn't help it could be further permissions, goto: services cryptographic services properties logon (identity) give the identity account (usually 'network service') full permission on the C: drive. On Mon, Sep 2, 2013 at 7:20 PM, Bobby Heid bh...@sc.rr.com wrote: Hey, I was working on this lady's laptop. Running the Dell diagnostics, it said the drive was failing (something about interrupts not serviced or something like that). So I create a Ghost image of the drive. Ghost said it successfully created the image. I restored the image and after playing around a bit and running startup repair off of a Vista disc, I got the laptop to boot ok. Now, I am unable to run windows update. Part of the error message says something like windows update cannot currently check for updates because the service is not running. I have tried some of following things: 1) Restarted the windows update and bits services 2) Turned windows update off and then back on 3) Emptied the c:\windows\softwaredistribution folder Looking in the event logs, I see a lot of CAPI2 ESENT error -583 errors. The actual error is The Cryptographic Services service failed to initialize the catalog database. The ESENT error was: --583 Some of what I have found implies that the issue may be with the Intel Storage drivers since I restored the image onto a new HD. I tried installing the Intel drivers from the Dell website, but it says that I the latest drivers. Anyone have any ideas as to what I might do to fix this? Thanks, Bobby
[H] Ailing HD on laptop
Hey, I was working on this lady's laptop. Running the Dell diagnostics, it said the drive was failing (something about interrupts not serviced or something like that). So I create a Ghost image of the drive. Ghost said it successfully created the image. I restored the image and after playing around a bit and running startup repair off of a Vista disc, I got the laptop to boot ok. Now, I am unable to run windows update. Part of the error message says something like windows update cannot currently check for updates because the service is not running. I have tried some of following things: 1) Restarted the windows update and bits services 2) Turned windows update off and then back on 3) Emptied the c:\windows\softwaredistribution folder Looking in the event logs, I see a lot of CAPI2 ESENT error -583 errors. The actual error is The Cryptographic Services service failed to initialize the catalog database. The ESENT error was: --583 Some of what I have found implies that the issue may be with the Intel Storage drivers since I restored the image onto a new HD. I tried installing the Intel drivers from the Dell website, but it says that I the latest drivers. Anyone have any ideas as to what I might do to fix this? Thanks, Bobby
Re: [H] Ailing HD on laptop - SOLVED
I kept messing around with it and finally found an Intel Storage driver update on Intel's site. Unfortunately, it brought stuff to a crawl. So I went into safe mode and uninstalled the new driver. Once I went back into regular mode, it updated the storage drivers (from windows) and all of a sudden, no event log errors! Now windows update is working. So after all, it was the Intel storage drivers that didn't like me restoring the OS image to a new drive for some reason. Hopefully this will help someone in the future. Bobby -Original Message- From: hardware-boun...@lists.hardwaregroup.com [mailto:hardware-boun...@lists.hardwaregroup.com] On Behalf Of Bobby Heid Sent: Monday, September 02, 2013 7:21 PM To: hardw...@lists.hardwaregroup.com Subject: [H] Ailing HD on laptop Hey, I was working on this lady's laptop. Running the Dell diagnostics, it said the drive was failing (something about interrupts not serviced or something like that). So I create a Ghost image of the drive. Ghost said it successfully created the image. I restored the image and after playing around a bit and running startup repair off of a Vista disc, I got the laptop to boot ok. Now, I am unable to run windows update. Part of the error message says something like windows update cannot currently check for updates because the service is not running. I have tried some of following things: 1) Restarted the windows update and bits services 2) Turned windows update off and then back on 3) Emptied the c:\windows\softwaredistribution folder Looking in the event logs, I see a lot of CAPI2 ESENT error -583 errors. The actual error is The Cryptographic Services service failed to initialize the catalog database. The ESENT error was: --583 Some of what I have found implies that the issue may be with the Intel Storage drivers since I restored the image onto a new HD. I tried installing the Intel drivers from the Dell website, but it says that I the latest drivers. Anyone have any ideas as to what I might do to fix this? Thanks, Bobby
