Re: Current Outage and our app

2012-10-22 Thread Jeff Schmitz
Do your logs report "Error H10 (App crashed)"

On Mon, Oct 22, 2012 at 2:36 PM, Joshua McKinney wrote:

> Yep, some of ours were up, some went down and some went up and down. But
> they support tickets show never be down.
>
>
> On Monday, October 22, 2012 2:26:58 PM UTC-5, Neil Middleton wrote:
>
>> Indeed - I really doubt this is an all or nothing outage.  Some people
>> will be affected - some not.  Out of three of my sites that I just checked,
>> two were fine.
>>
>> FWIW, I wouldn't bother with a support ticket unless status.heroku.comis all 
>> green and your app is still down.
>>
>> Neil
>>
>> On 22 Oct 2012, at 20:13, Jeff Schmitz  wrote:
>>
>> One of my apps (which does not use a database) is up
>>
>> On Mon, Oct 22, 2012 at 2:05 PM, Joshua McKinney wrote:
>>
>>> Looks like they are including some apps as well:
>>> https://status.heroku.com/**incidents/456
>>>
>>>
>>> On Monday, October 22, 2012 1:24:51 PM UTC-5, Joshua McKinney wrote:

 The current outage is only suppose to affect the API but one of our
 applications is down and we are un-able to open a support ticket...since
 the api is down.

 Anyone else have issue with their application?

 Thanks

 Josh

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Re: Current Outage and our app

2012-10-22 Thread Joshua McKinney
Yep, some of ours were up, some went down and some went up and down. But 
they support tickets show never be down.

On Monday, October 22, 2012 2:26:58 PM UTC-5, Neil Middleton wrote:
>
> Indeed - I really doubt this is an all or nothing outage.  Some people 
> will be affected - some not.  Out of three of my sites that I just checked, 
> two were fine.
>
> FWIW, I wouldn't bother with a support ticket unless status.heroku.com is 
> all green and your app is still down.
>
> Neil 
>
> On 22 Oct 2012, at 20:13, Jeff Schmitz > 
> wrote:
>
> One of my apps (which does not use a database) is up
>
> On Mon, Oct 22, 2012 at 2:05 PM, Joshua McKinney 
> 
> > wrote:
>
>> Looks like they are including some apps as well: 
>> https://status.heroku.com/incidents/456
>>
>>
>> On Monday, October 22, 2012 1:24:51 PM UTC-5, Joshua McKinney wrote:
>>>
>>> The current outage is only suppose to affect the API but one of our 
>>> applications is down and we are un-able to open a support ticket...since 
>>> the api is down.
>>>
>>> Anyone else have issue with their application?
>>>
>>> Thanks
>>>
>>> Josh
>>>
>>
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>>
>
>
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>
>

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Re: Current Outage and our app

2012-10-22 Thread Jeff Schmitz
That makes sense, I just tried pulling up a static asset on my app, and it
failed, so I guess its just random that one is working.

They make it sound like its *just* the API though, with their status
updates.


On Mon, Oct 22, 2012 at 2:26 PM, Neil Middleton wrote:

> Indeed - I really doubt this is an all or nothing outage.  Some people
> will be affected - some not.  Out of three of my sites that I just checked,
> two were fine.
>
> FWIW, I wouldn't bother with a support ticket unless status.heroku.com is
> all green and your app is still down.
>
> Neil
>
> On 22 Oct 2012, at 20:13, Jeff Schmitz 
> wrote:
>
> One of my apps (which does not use a database) is up
>
> On Mon, Oct 22, 2012 at 2:05 PM, Joshua McKinney 
> wrote:
>
>> Looks like they are including some apps as well:
>> https://status.heroku.com/incidents/456
>>
>>
>> On Monday, October 22, 2012 1:24:51 PM UTC-5, Joshua McKinney wrote:
>>>
>>> The current outage is only suppose to affect the API but one of our
>>> applications is down and we are un-able to open a support ticket...since
>>> the api is down.
>>>
>>> Anyone else have issue with their application?
>>>
>>> Thanks
>>>
>>> Josh
>>>
>>
>> --
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>> Groups "Heroku" group.
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>>
>
>
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Re: Current Outage and our app

2012-10-22 Thread Neil Middleton
Indeed - I really doubt this is an all or nothing outage.  Some people will be 
affected - some not.  Out of three of my sites that I just checked, two were 
fine.

FWIW, I wouldn't bother with a support ticket unless status.heroku.com is all 
green and your app is still down.

Neil

On 22 Oct 2012, at 20:13, Jeff Schmitz  wrote:

> One of my apps (which does not use a database) is up
> 
> On Mon, Oct 22, 2012 at 2:05 PM, Joshua McKinney  
> wrote:
> Looks like they are including some apps as well: 
> https://status.heroku.com/incidents/456
> 
> 
> On Monday, October 22, 2012 1:24:51 PM UTC-5, Joshua McKinney wrote:
> The current outage is only suppose to affect the API but one of our 
> applications is down and we are un-able to open a support ticket...since the 
> api is down.
> 
> Anyone else have issue with their application?
> 
> Thanks
> 
> Josh
> 
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Re: Current Outage and our app

2012-10-22 Thread Jeff Schmitz
One of my apps (which does not use a database) is up

On Mon, Oct 22, 2012 at 2:05 PM, Joshua McKinney wrote:

> Looks like they are including some apps as well:
> https://status.heroku.com/incidents/456
>
>
> On Monday, October 22, 2012 1:24:51 PM UTC-5, Joshua McKinney wrote:
>>
>> The current outage is only suppose to affect the API but one of our
>> applications is down and we are un-able to open a support ticket...since
>> the api is down.
>>
>> Anyone else have issue with their application?
>>
>> Thanks
>>
>> Josh
>>
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Re: Current Outage and our app

2012-10-22 Thread Joshua McKinney
Looks like they are including some apps as well: 
https://status.heroku.com/incidents/456

On Monday, October 22, 2012 1:24:51 PM UTC-5, Joshua McKinney wrote:
>
> The current outage is only suppose to affect the API but one of our 
> applications is down and we are un-able to open a support ticket...since 
> the api is down.
>
> Anyone else have issue with their application?
>
> Thanks
>
> Josh
>

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Re: Current Outage and our app

2012-10-22 Thread Jeff Schmitz
I have the same issue

On Mon, Oct 22, 2012 at 1:24 PM, Joshua McKinney wrote:

> The current outage is only suppose to affect the API but one of our
> applications is down and we are un-able to open a support ticket...since
> the api is down.
>
> Anyone else have issue with their application?
>
> Thanks
>
> Josh
>
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Current Outage and our app

2012-10-22 Thread Joshua McKinney
The current outage is only suppose to affect the API but one of our 
applications is down and we are un-able to open a support ticket...since 
the api is down.

Anyone else have issue with their application?

Thanks

Josh

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