Re: Current Outage and our app
Yep, some of ours were up, some went down and some went up and down. But they support tickets show never be down. On Monday, October 22, 2012 2:26:58 PM UTC-5, Neil Middleton wrote: > > Indeed - I really doubt this is an all or nothing outage. Some people > will be affected - some not. Out of three of my sites that I just checked, > two were fine. > > FWIW, I wouldn't bother with a support ticket unless status.heroku.com is > all green and your app is still down. > > Neil > > On 22 Oct 2012, at 20:13, Jeff Schmitz > > wrote: > > One of my apps (which does not use a database) is up > > On Mon, Oct 22, 2012 at 2:05 PM, Joshua McKinney > > > wrote: > >> Looks like they are including some apps as well: >> https://status.heroku.com/incidents/456 >> >> >> On Monday, October 22, 2012 1:24:51 PM UTC-5, Joshua McKinney wrote: >>> >>> The current outage is only suppose to affect the API but one of our >>> applications is down and we are un-able to open a support ticket...since >>> the api is down. >>> >>> Anyone else have issue with their application? >>> >>> Thanks >>> >>> Josh >>> >> >> -- >> You received this message because you are subscribed to the Google >> Groups "Heroku" group. >> >> To unsubscribe from this group, send email to >> heroku+un...@googlegroups.com >> For more options, visit this group at >> http://groups.google.com/group/heroku?hl=en_US?hl=en >> > > > -- > You received this message because you are subscribed to the Google > Groups "Heroku" group. > > To unsubscribe from this group, send email to > heroku+un...@googlegroups.com > For more options, visit this group at > http://groups.google.com/group/heroku?hl=en_US?hl=en > > > -- You received this message because you are subscribed to the Google Groups "Heroku" group. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/heroku?hl=en_US?hl=en
Re: Current Outage and our app
Looks like they are including some apps as well: https://status.heroku.com/incidents/456 On Monday, October 22, 2012 1:24:51 PM UTC-5, Joshua McKinney wrote: > > The current outage is only suppose to affect the API but one of our > applications is down and we are un-able to open a support ticket...since > the api is down. > > Anyone else have issue with their application? > > Thanks > > Josh > -- You received this message because you are subscribed to the Google Groups "Heroku" group. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/heroku?hl=en_US?hl=en
Current Outage and our app
The current outage is only suppose to affect the API but one of our applications is down and we are un-able to open a support ticket...since the api is down. Anyone else have issue with their application? Thanks Josh -- You received this message because you are subscribed to the Google Groups "Heroku" group. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/heroku?hl=en_US?hl=en
Re: heroku[router]: Error H12 (Request timeout) causing Application Error
For us it turned out we were running out available connection to RDS. We had a similar issue a few weeks ago and again it turned out to be RDS, but this time we ran out of space and the alerts were not properly configured. When you have DB issues on Heroku they can sometimes be hard to identify initially, since the heroku logs often do not show more than just the Error H... It sometime helps to view the Rails app log file itself http://stackoverflow.com/questions/2671454/heroku-how-to-see-all-the-logs If you are making call to external services make sure you add custom NewRelic watchers to see if those service response times are causing issue. When thing go south and status.heroku.com is in the clear, start checking your external services first. Make sure you DB is good and any external calls are not too slow. On Wednesday, June 27, 2012 9:49:38 AM UTC-5, Sébastien VIAN wrote: > > Hi i'm having the same issue basically. > > Error H12 (Request timeout) -> GET *.herokuapp.com/ dyno=web.1 queue= > wait= service=3ms status=503 bytes=0 CRIT > > Random request timeout. Monitoring this in New relic I see that after this > kind of error my app is going down for 1 hour or more and then start work > fine again. > > I must say that I'm on devellopment so I run the app on a single dyno.(I > tried to scale up to 3 but nothing changed). > althought I'm the only visitor (testor) of my app so there is no way that > I drawning my dyno under requests... > > I really don't understand what is going on and the error message are not > helping neither is google > > I like heroku very much but this is critical and I'm starting to doubt > wether heroku is a fine solution for production. > > Any kind of help would be very much appreciated. > > > sebastien. > > -- You received this message because you are subscribed to the Google Groups "Heroku" group. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/heroku?hl=en_US?hl=en
Re: Loosing Memcached Connection
They replied and they have alerted their memcache host one of their servers is having issue. On Apr 25, 8:44 am, Chase wrote: > I am seeing an issue with the Couchbase memcache addon this morning: > > 2012-04-25T13:21:01+00:00 app[web.3]: > ERROR:django.pylibmc:MemcachedError: error 47 from memcached_get: > SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY > > Also opened a ticket. > > On Apr 25, 9:13 am, Joshua McKinney wrote: > > > > > > > > > Opened a ticket 30 minutes ago, and was curious if anyone else is > > experience this issue. > > > 2012-04-25T13:10:32+00:00 app[web.1]: Session::DalliStore#get: No > > server available > > 2012-04-25T13:10:32+00:00 app[web.1]: Session::DalliStore#destroy: No > > server available > > 2012-04-25T13:10:32+00:00 app[web.1]: mc3.ec2.northscale.net:11211 > > failed (count: 3) > > et:11211 failed (count: 4) > > 2012-04-25T13:11:04+00:00 app[web.1]: Session::DalliStore#get: No > > server available > > 2012-04-25T13:11:04+00:00 app[web.1]: Session::DalliStore#destroy: No > > server available -- You received this message because you are subscribed to the Google Groups "Heroku" group. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/heroku?hl=en_US?hl=en
Re: Loosing Memcached Connection
Still down, ticket still not assigned 1 1/2 hours later. On Apr 25, 8:13 am, Joshua McKinney wrote: > Opened a ticket 30 minutes ago, and was curious if anyone else is > experience this issue. > > 2012-04-25T13:10:32+00:00 app[web.1]: Session::DalliStore#get: No > server available > 2012-04-25T13:10:32+00:00 app[web.1]: Session::DalliStore#destroy: No > server available > 2012-04-25T13:10:32+00:00 app[web.1]: mc3.ec2.northscale.net:11211 > failed (count: 3) > et:11211 failed (count: 4) > 2012-04-25T13:11:04+00:00 app[web.1]: Session::DalliStore#get: No > server available > 2012-04-25T13:11:04+00:00 app[web.1]: Session::DalliStore#destroy: No > server available -- You received this message because you are subscribed to the Google Groups "Heroku" group. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/heroku?hl=en_US?hl=en
Loosing Memcached Connection
Opened a ticket 30 minutes ago, and was curious if anyone else is experience this issue. 2012-04-25T13:10:32+00:00 app[web.1]: Session::DalliStore#get: No server available 2012-04-25T13:10:32+00:00 app[web.1]: Session::DalliStore#destroy: No server available 2012-04-25T13:10:32+00:00 app[web.1]: mc3.ec2.northscale.net:11211 failed (count: 3) et:11211 failed (count: 4) 2012-04-25T13:11:04+00:00 app[web.1]: Session::DalliStore#get: No server available 2012-04-25T13:11:04+00:00 app[web.1]: Session::DalliStore#destroy: No server available -- You received this message because you are subscribed to the Google Groups "Heroku" group. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/heroku?hl=en_US?hl=en
