Re: SendGrid Security Breach - Action Required on Our Part?

[Robbie Thng]

I thought that said nude, so that's significantly less worrying.

On Tue, Apr 28, 2015 at 2:01 PM, semi-nube  wrote:

> Indubitably.  Always pulling from config.  I'm not as "Semi-nube" as I
> used to be.  ;)
>
> On Tuesday, April 28, 2015 at 1:58:47 PM UTC-7, Robbie wrote:
>>
>> However it should be noted that if you've hard copied these values
>> anywhere in your app those won't be updated. As a general practice you
>> shouldn't do that and you should always pull them where possible from
>> config.
>>
>> On Tue, Apr 28, 2015 at 1:57 PM, Robbie Thng  wrote:
>>
>>> Yes, the config vars defined in their docs (
>>> https://devcenter.heroku.com/articles/sendgrid) are the ones they have
>>> the power to rotate.
>>>
>>> On Tue, Apr 28, 2015 at 1:37 PM, semi-nube  wrote:
>>>
>>>> That's good to know.  Is it safe to assume Heroku will update our
>>>> SendGrid password stored in our apps' config variables for us, then?
>>>>
>>>> Thanks.
>>>>
>>>> On Tuesday, April 28, 2015 at 1:24:56 PM UTC-7, Robbie wrote:
>>>>>
>>>>> Hi,
>>>>>
>>>>> We've been talking with Sendgrid about this since we found out.
>>>>>
>>>>> Part of using the add-on integration with Heroku means that the vendor
>>>>> (in this case Sendgrid) are able to rotate the credentials on user apps
>>>>> without informing the user if required, this would mean very little chance
>>>>> of downtime for your app and a quick resolution with little worry.
>>>>>
>>>>> Sendgrid did not do this instantly due to further investigation on
>>>>> their side, we have spoken to them this morning and they have assured us
>>>>> that they will carry out the cred roll soon. We expect them to fulfill 
>>>>> this
>>>>> and if it is not done within a timely manner, or to a standard that we
>>>>> require to assure us of customer protection then we will reach out to
>>>>> customers separately.
>>>>>
>>>>> On Tue, Apr 28, 2015 at 11:49 AM, semi-nube 
>>>>> wrote:
>>>>>
>>>>>> According to SendGrid's blog post here
>>>>>> <https://sendgrid.com/blog/update-on-security-incident-and-additional-security-measures/?utm_content=buffer88081&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer>,
>>>>>> users should reset their passwords due to a recent security breach where 
>>>>>> "a
>>>>>> SendGrid employee’s account had been compromised by a cyber criminal and
>>>>>> used to access several of our internal systems on three separate dates in
>>>>>> February and March 2015."
>>>>>>
>>>>>> ...and from their status page: "If you have an account through one of
>>>>>> our reseller partners, look for specific communication from that partner.
>>>>>> Many partners like Heroku, Appdirect, Engineyard and Softlayer will make
>>>>>> the update seamlessly on your behalf."
>>>>>>
>>>>>> I see no mention of this on the Heroku blog.  What's the status of
>>>>>> this situation at Heroku?
>>>>>>
>>>>>> --
>>>>>> --
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>>>>>> Groups "Heroku" group.
>>>>>>
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>>>>>> heroku+un...@googlegroups.com
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Re: SendGrid Security Breach - Action Required on Our Part?

[Robbie Thng]

However it should be noted that if you've hard copied these values anywhere
in your app those won't be updated. As a general practice you shouldn't do
that and you should always pull them where possible from config.

On Tue, Apr 28, 2015 at 1:57 PM, Robbie Thng  wrote:

> Yes, the config vars defined in their docs (
> https://devcenter.heroku.com/articles/sendgrid) are the ones they have
> the power to rotate.
>
> On Tue, Apr 28, 2015 at 1:37 PM, semi-nube 
> wrote:
>
>> That's good to know.  Is it safe to assume Heroku will update our
>> SendGrid password stored in our apps' config variables for us, then?
>>
>> Thanks.
>>
>> On Tuesday, April 28, 2015 at 1:24:56 PM UTC-7, Robbie wrote:
>>>
>>> Hi,
>>>
>>> We've been talking with Sendgrid about this since we found out.
>>>
>>> Part of using the add-on integration with Heroku means that the vendor
>>> (in this case Sendgrid) are able to rotate the credentials on user apps
>>> without informing the user if required, this would mean very little chance
>>> of downtime for your app and a quick resolution with little worry.
>>>
>>> Sendgrid did not do this instantly due to further investigation on their
>>> side, we have spoken to them this morning and they have assured us that
>>> they will carry out the cred roll soon. We expect them to fulfill this and
>>> if it is not done within a timely manner, or to a standard that we require
>>> to assure us of customer protection then we will reach out to customers
>>> separately.
>>>
>>> On Tue, Apr 28, 2015 at 11:49 AM, semi-nube 
>>> wrote:
>>>
>>>> According to SendGrid's blog post here
>>>> <https://sendgrid.com/blog/update-on-security-incident-and-additional-security-measures/?utm_content=buffer88081&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer>,
>>>> users should reset their passwords due to a recent security breach where "a
>>>> SendGrid employee’s account had been compromised by a cyber criminal and
>>>> used to access several of our internal systems on three separate dates in
>>>> February and March 2015."
>>>>
>>>> ...and from their status page: "If you have an account through one of
>>>> our reseller partners, look for specific communication from that partner.
>>>> Many partners like Heroku, Appdirect, Engineyard and Softlayer will make
>>>> the update seamlessly on your behalf."
>>>>
>>>> I see no mention of this on the Heroku blog.  What's the status of this
>>>> situation at Heroku?
>>>>
>>>> --
>>>> --
>>>> You received this message because you are subscribed to the Google
>>>> Groups "Heroku" group.
>>>>
>>>> To unsubscribe from this group, send email to
>>>> heroku+un...@googlegroups.com
>>>> For more options, visit this group at
>>>> http://groups.google.com/group/heroku?hl=en_US?hl=en
>>>>
>>>> ---
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>>>> To unsubscribe from this group and stop receiving emails from it, send
>>>> an email to heroku+un...@googlegroups.com.
>>>> For more options, visit https://groups.google.com/d/optout.
>>>>
>>>
>>>  --
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>

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Re: SendGrid Security Breach - Action Required on Our Part?

[Robbie Thng]

Yes, the config vars defined in their docs (
https://devcenter.heroku.com/articles/sendgrid) are the ones they have the
power to rotate.

On Tue, Apr 28, 2015 at 1:37 PM, semi-nube  wrote:

> That's good to know.  Is it safe to assume Heroku will update our SendGrid
> password stored in our apps' config variables for us, then?
>
> Thanks.
>
> On Tuesday, April 28, 2015 at 1:24:56 PM UTC-7, Robbie wrote:
>>
>> Hi,
>>
>> We've been talking with Sendgrid about this since we found out.
>>
>> Part of using the add-on integration with Heroku means that the vendor
>> (in this case Sendgrid) are able to rotate the credentials on user apps
>> without informing the user if required, this would mean very little chance
>> of downtime for your app and a quick resolution with little worry.
>>
>> Sendgrid did not do this instantly due to further investigation on their
>> side, we have spoken to them this morning and they have assured us that
>> they will carry out the cred roll soon. We expect them to fulfill this and
>> if it is not done within a timely manner, or to a standard that we require
>> to assure us of customer protection then we will reach out to customers
>> separately.
>>
>> On Tue, Apr 28, 2015 at 11:49 AM, semi-nube  wrote:
>>
>>> According to SendGrid's blog post here
>>> ,
>>> users should reset their passwords due to a recent security breach where "a
>>> SendGrid employee’s account had been compromised by a cyber criminal and
>>> used to access several of our internal systems on three separate dates in
>>> February and March 2015."
>>>
>>> ...and from their status page: "If you have an account through one of
>>> our reseller partners, look for specific communication from that partner.
>>> Many partners like Heroku, Appdirect, Engineyard and Softlayer will make
>>> the update seamlessly on your behalf."
>>>
>>> I see no mention of this on the Heroku blog.  What's the status of this
>>> situation at Heroku?
>>>
>>> --
>>> --
>>> You received this message because you are subscribed to the Google
>>> Groups "Heroku" group.
>>>
>>> To unsubscribe from this group, send email to
>>> heroku+un...@googlegroups.com
>>> For more options, visit this group at
>>> http://groups.google.com/group/heroku?hl=en_US?hl=en
>>>
>>> ---
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>>> an email to heroku+un...@googlegroups.com.
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>>>
>>
>>  --
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Re: SendGrid Security Breach - Action Required on Our Part?

[Robbie Thng]

Hi,

We've been talking with Sendgrid about this since we found out.

Part of using the add-on integration with Heroku means that the vendor (in
this case Sendgrid) are able to rotate the credentials on user apps without
informing the user if required, this would mean very little chance of
downtime for your app and a quick resolution with little worry.

Sendgrid did not do this instantly due to further investigation on their
side, we have spoken to them this morning and they have assured us that
they will carry out the cred roll soon. We expect them to fulfill this and
if it is not done within a timely manner, or to a standard that we require
to assure us of customer protection then we will reach out to customers
separately.

On Tue, Apr 28, 2015 at 11:49 AM, semi-nube 
wrote:

> According to SendGrid's blog post here
> ,
> users should reset their passwords due to a recent security breach where "a
> SendGrid employee’s account had been compromised by a cyber criminal and
> used to access several of our internal systems on three separate dates in
> February and March 2015."
>
> ...and from their status page: "If you have an account through one of our
> reseller partners, look for specific communication from that partner. Many
> partners like Heroku, Appdirect, Engineyard and Softlayer will make the
> update seamlessly on your behalf."
>
> I see no mention of this on the Heroku blog.  What's the status of this
> situation at Heroku?
>
> --
> --
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Re: How to overcome there is no static IP on Heroku?

[Robbie Thng]

Hey,

Robbie from Add-ons here, Quotaguard is actually in Beta, which is free and
usable for any Heroku user.

R


On Wed, Dec 11, 2013 at 5:14 AM, Tim Williams  wrote:

> Hi, chiming in here as the developer of QuotaGuard.
>
> Our new service QuotaGuard Static is what you're looking for. I set it up
> as a more robust cost efficient alternative to Proximo. It's load balanced,
> highly available and cheaper so we're seeing quite a fast take-up.
>
> Its currently in private alpha on Heroku so send me a mail at
> supp...@teachmatic.com to get an invite or you can just sign up for a
> free trial directly on our site (https://www.quotaguard.com/static-ip).
>
> FYI The QuotaGuard listing above is for our dynamic proxy service. This
> spreads your traffic across non-Heroku IP addresses so you can access
> things like Google Maps APIs without sharing your IP based daily quota with
> every other Heroku app.
>
> Cheers,
> Tim
>
> On Thursday, 5 December 2013 09:31:39 UTC, bdiallo wrote:
>>
>> Hello,
>>
>> You can use one of these Heroku add-ons:
>>
>>- https://addons.heroku.com/proximo#enterprise
>>- https://addons.heroku.com/quotaguard#test
>>
>> Best
>>
>> On Sunday, June 17, 2012 7:23:28 PM UTC+2, Gady S wrote:
>>>
>>> My application needs to have static IP.
>>> What is the best solution that works with Heroku?
>>>
>>  --
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Re: CacheMigration gem to help migrating to MemCachier

[Robbie Thng]

Possibly, I like that idea.


On Thu, Sep 5, 2013 at 8:59 AM, Daniel Doubrovkine wrote:

> Maybe add a warning message on deploy?
>
>
> On Tue, Sep 3, 2013 at 4:39 PM, Robbie Thng  wrote:
>
>> That's a good point, I don't think we have a good way of notifying of
>> this right now.
>>
>>  Their add-on page isn't available for consumption but other than
>> notifying users by email we don't really have a way of conveying this
>> across the platform. We're mostly relying on users checking their email but
>> that's understandably hard for orgs.
>>
>>
>> On Fri, Aug 30, 2013 at 5:09 AM, Daniel Doubrovkine wrote:
>>
>>> Got it. We have a shared IT account that subscribes to those, took a
>>> while to dig it up. Would be nice if everything online reflected this
>>> reality.
>>>
>>>
>>> On Tue, Aug 27, 2013 at 5:31 PM, Robbie  wrote:
>>>
>>>> Hi Daniel,
>>>>
>>>> We sent this out to users that we identified as having Couchbase
>>>> Memcache add-ons. Are you a user of that add-on and did you not receive the
>>>> notice?
>>>>
>>>> R
>>>>
>>>>
>>>> On Tuesday, August 27, 2013 2:28:15 PM UTC-7, dB. wrote:
>>>>
>>>>> For the life of me I cannot find that announcement. Where did you read
>>>>> that the date is October 31st? Thanks.
>>>>>
>>>>> On Mon, Aug 26, 2013 at 10:04 AM, jonathan wrote:
>>>>>
>>>>>> As many of you know, Heroku is deprecating their memcache addon in
>>>>>> favor of the Memcachier service. Customers are required to switch to the
>>>>>> new servers by Oct 31.
>>>>>>
>>>>>> For high traffic sites, transitioning to a cold memcache server can
>>>>>> be difficult. I threw together a ruby gem that will allow you to run both
>>>>>> sets of memcache servers in production for a transition period, while 
>>>>>> your
>>>>>> new memcache servers warm up.
>>>>>>
>>>>>> https://github.com/jbaudanza/**cache_migration<https://github.com/jbaudanza/cache_migration>
>>>>>>
>>>>>> Let me know if you have any questions. I hope you find this helpful.
>>>>>>
>>>>>> --
>>>>>> --
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>>>>>> Groups "Heroku" group.
>>>>>>
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>>>>>>
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>>>>>>
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>>>>>> .
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> dB. | Moscow - Geneva - Seattle - New York
>>>>> code.dblock.org - @**dblockdotorg <http://twitter.com/#!/dblockdotorg>
>>>>>  - artsy.net - git**hub/dblock <https://github.com/dblock>
>>>>>
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Re: Do add-ons apply to more than one application in an account?

[Robbie Thng]

Hi, Robbie from Heroku Add-ons here.

It's case *B.*
*
*
This isn't super clear from the add-ons page you're right. In the interest
of making our product clearer can I ask if you looked anywhere else on our
site? Or if you searched and google and what those searches were?


On Tue, Sep 3, 2013 at 2:57 PM, ebdb  wrote:

> On Tuesday, September 3, 2013 9:32:03 AM UTC-7, Troy Davis wrote:
>
>> Even if add-ons don't fit your situation perfectly, the Heroku platform
>> and/or those services may. Add-ons cover most cases, but (rightly) don't
>> try to cover every last situation.
>>
>
> Thanks for the response. I hope I didn't say anything to suggest that I
> expected Heroku's add-ons to cover every last situation.
>
> I think maybe I wasn't clear enough in phrasing my original question.
>
> Let me try again...
>
> Let's say I deployed two apps on Heroku, and (for example) both need
> Sphinx Search, which of the following is true?
>
> CASE "A": I pay for the "Flying Sphinx" add-on ONCE. (I've purchased it
> generally, for my whole Heroku account and everything running on it.)
>
> CASE "B": I pay for the "Flying Sphinx" add-on TWICE. (Once for each app.)
>
> It isn't clear to me from the add-ons page which one is true.
>
> If an add-on isn't a good fit, you can usually provision the service
>> separately (at the expense of SSO, Heroku-managed collaborators, and
>> centralized billing).
>>
>
>> Troy
>>
>> --
>> @troyd
>>
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Re: CacheMigration gem to help migrating to MemCachier

[Robbie Thng]

That's a good point, I don't think we have a good way of notifying of this
right now.

Their add-on page isn't available for consumption but other than notifying
users by email we don't really have a way of conveying this across the
platform. We're mostly relying on users checking their email but that's
understandably hard for orgs.


On Fri, Aug 30, 2013 at 5:09 AM, Daniel Doubrovkine wrote:

> Got it. We have a shared IT account that subscribes to those, took a while
> to dig it up. Would be nice if everything online reflected this reality.
>
>
> On Tue, Aug 27, 2013 at 5:31 PM, Robbie  wrote:
>
>> Hi Daniel,
>>
>> We sent this out to users that we identified as having Couchbase Memcache
>> add-ons. Are you a user of that add-on and did you not receive the notice?
>>
>> R
>>
>>
>> On Tuesday, August 27, 2013 2:28:15 PM UTC-7, dB. wrote:
>>
>>> For the life of me I cannot find that announcement. Where did you read
>>> that the date is October 31st? Thanks.
>>>
>>> On Mon, Aug 26, 2013 at 10:04 AM, jonathan wrote:
>>>
 As many of you know, Heroku is deprecating their memcache addon in
 favor of the Memcachier service. Customers are required to switch to the
 new servers by Oct 31.

 For high traffic sites, transitioning to a cold memcache server can be
 difficult. I threw together a ruby gem that will allow you to run both sets
 of memcache servers in production for a transition period, while your new
 memcache servers warm up.

 https://github.com/jbaudanza/**cache_migration

 Let me know if you have any questions. I hope you find this helpful.

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 .

>>>
>>>
>>>
>>> --
>>>
>>> dB. | Moscow - Geneva - Seattle - New York
>>> code.dblock.org - @**dblockdotorg 
>>>  - artsy.net - git**hub/dblock 
>>>
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>
>
>
> --
>
> dB. | Moscow - Geneva - Seattle - New York
> code.dblock.org - @dblockdotorg  -
> artsy.net - github/dblock 
>
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