Re: Heroku down time today, about 30 minutes total
Three 9's are triple 6's if you turn them upside down. \m/ On Fri, Oct 29, 2010 at 2:52 AM, Al al.fon...@gmail.com wrote: So, 3 nine's is what to expect from Heroku? On Oct 28, 3:50 am, Peter Marklund peter_markl...@fastmail.fm wrote: Regardless with hosting option you choose you will have downtime. I have found more often than not the reason is to do with infrastructure like power, networking, hardware, routing etc. that will most likely be out of your control. I think the downtime I've seen with Heroku is tolerable and you shouldn't necessarily assume you'll have less downtime if you move somewhere else. Peter On Oct 27, 9:46 pm, oma ole.morten.amund...@gmail.com wrote: unexpected downtown is way different than planned downtown. This is really discomforting. I'm not looking forward in moving my production app to more stable place... heroku should really answer this. On Oct 27, 7:19 pm, Jimmy Thrasher ji...@jimmythrasher.com wrote: Interesting. So, back of the envelope, from a dev perspective: ruby-1.8.7-p302 elapsed = (Time.local(2010,10,26,16) - Time.local(2010,8,1)) / 60 =124800.0 ruby-1.8.7-p302 (elapsed - 45 - 28 - 45) / elapsed = 0.999054487179487 About 99.9% uptime over the elapsed time. It's still way cheaper for me to use Heroku, but the cost of 30 minutes of downtime in a month is fairly low. Folks with higher uptime requirements are likely just going to have to shell out the $$$ no matter which way you slice it. Jimmy On Wed, Oct 27, 2010 at 12:54 PM, John Norman j...@7fff.com wrote: Below is the data I have for one app (similar data from two other apps). So, for September, 28 minutes of downtime . . . better than 3 nines: http://en.wikipedia.org/wiki/High_availability#Percentage_calculation But I would much rather report to my customers official data from Heroku. The times below are central time zone, I think. AUGUST - Total unavailable minutes: 45 unavail at avail at elapsed 8/4/2010 17:06:008/4/2010 17:51:000:45:00 SEPTEMBER - Total unavailable minutes: 28 9/13/2010 8:46:009/13/2010 8:55:000:09:00 9/13/2010 14:26:009/13/2010 14:36:000:10:00 9/21/2010 1:16:009/21/2010 1:21:000:05:00 9/28/2010 22:26:009/28/2010 22:30:000:04:00 OCTOBER - Total unavailable minutes so far: 45 10/4/2010 15:41:0010/4/2010 15:51:000:10:00 10/5/2010 11:56:0010/5/2010 12:01:000:05:00 10/26/2010 12:16:0010/26/2010 12:26:000:10:00 10/26/2010 14:41:0010/26/2010 14:46:000:05:00 10/26/2010 15:21:0010/26/2010 15:36:000:15:00 On Wed, Oct 27, 2010 at 9:53 AM, Jimmy Thrasher ji...@jimmythrasher.comwrote: I'd be curious to find out what the actual uptime percentage is, and what it would cost you to maintain that on a different platform with comparable services. :) Jimmy On Wed, Oct 27, 2010 at 9:55 AM, JDeville jeffdevi...@gmail.com wrote: Al, I'm afraid Heroku's had a fair bit of downtime since I've joined earlier this year. The status link mattsly gave you paints a pretty grim picture. I figure I'll probably have to come up with something else once my site's uptime becomes important to me. I'm hoping they stop adding new features, and instead pour themselves into stability. On Oct 27, 8:11 am, mattsly matt...@gmail.com wrote: You can browse the incident archive here: http://status.heroku.com/past Most of the issues seems to be related to tooling, but there was at least one other case of app outage earlier in the month (Oct. 4) Does Heroku publish uptime numbers? Does anyone running an app in production (I'm still not yet...) have app uptime numbers they're willing to share? On Oct 26, 7:03 pm, Shane Becker veganstraighte...@gmail.com wrote: How can we be sure this won't happen again? No -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.comheroku%2bunsubscr...@googlegroups.com heroku%2bunsubscr...@googlegroups.comheroku%252bunsubscr...@googlegroups.com . For more options, visit this group at http://groups.google.com/group/heroku?hl=en. -- +1-919-627-7546 -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.comheroku%2bunsubscr...@googlegroups.com
Re: Heroku down time today, about 30 minutes total
So, 3 nine's is what to expect from Heroku? On Oct 28, 3:50 am, Peter Marklund peter_markl...@fastmail.fm wrote: Regardless with hosting option you choose you will have downtime. I have found more often than not the reason is to do with infrastructure like power, networking, hardware, routing etc. that will most likely be out of your control. I think the downtime I've seen with Heroku is tolerable and you shouldn't necessarily assume you'll have less downtime if you move somewhere else. Peter On Oct 27, 9:46 pm, oma ole.morten.amund...@gmail.com wrote: unexpected downtown is way different than planned downtown. This is really discomforting. I'm not looking forward in moving my production app to more stable place... heroku should really answer this. On Oct 27, 7:19 pm, Jimmy Thrasher ji...@jimmythrasher.com wrote: Interesting. So, back of the envelope, from a dev perspective: ruby-1.8.7-p302 elapsed = (Time.local(2010,10,26,16) - Time.local(2010,8,1)) / 60 =124800.0 ruby-1.8.7-p302 (elapsed - 45 - 28 - 45) / elapsed = 0.999054487179487 About 99.9% uptime over the elapsed time. It's still way cheaper for me to use Heroku, but the cost of 30 minutes of downtime in a month is fairly low. Folks with higher uptime requirements are likely just going to have to shell out the $$$ no matter which way you slice it. Jimmy On Wed, Oct 27, 2010 at 12:54 PM, John Norman j...@7fff.com wrote: Below is the data I have for one app (similar data from two other apps). So, for September, 28 minutes of downtime . . . better than 3 nines: http://en.wikipedia.org/wiki/High_availability#Percentage_calculation But I would much rather report to my customers official data from Heroku. The times below are central time zone, I think. AUGUST - Total unavailable minutes: 45 unavail at avail at elapsed 8/4/2010 17:06:00 8/4/2010 17:51:00 0:45:00 SEPTEMBER - Total unavailable minutes: 28 9/13/2010 8:46:00 9/13/2010 8:55:00 0:09:00 9/13/2010 14:26:00 9/13/2010 14:36:00 0:10:00 9/21/2010 1:16:00 9/21/2010 1:21:00 0:05:00 9/28/2010 22:26:00 9/28/2010 22:30:00 0:04:00 OCTOBER - Total unavailable minutes so far: 45 10/4/2010 15:41:00 10/4/2010 15:51:00 0:10:00 10/5/2010 11:56:00 10/5/2010 12:01:00 0:05:00 10/26/2010 12:16:00 10/26/2010 12:26:00 0:10:00 10/26/2010 14:41:00 10/26/2010 14:46:00 0:05:00 10/26/2010 15:21:00 10/26/2010 15:36:00 0:15:00 On Wed, Oct 27, 2010 at 9:53 AM, Jimmy Thrasher ji...@jimmythrasher.comwrote: I'd be curious to find out what the actual uptime percentage is, and what it would cost you to maintain that on a different platform with comparable services. :) Jimmy On Wed, Oct 27, 2010 at 9:55 AM, JDeville jeffdevi...@gmail.com wrote: Al, I'm afraid Heroku's had a fair bit of downtime since I've joined earlier this year. The status link mattsly gave you paints a pretty grim picture. I figure I'll probably have to come up with something else once my site's uptime becomes important to me. I'm hoping they stop adding new features, and instead pour themselves into stability. On Oct 27, 8:11 am, mattsly matt...@gmail.com wrote: You can browse the incident archive here:http://status.heroku.com/past Most of the issues seems to be related to tooling, but there was at least one other case of app outage earlier in the month (Oct. 4) Does Heroku publish uptime numbers? Does anyone running an app in production (I'm still not yet...) have app uptime numbers they're willing to share? On Oct 26, 7:03 pm, Shane Becker veganstraighte...@gmail.com wrote: How can we be sure this won't happen again? No -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.comheroku%2bunsubscr...@googlegroups.com . For more options, visit this group at http://groups.google.com/group/heroku?hl=en. -- +1-919-627-7546 -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.comheroku%2bunsubscr...@googlegroups.com . For more options, visit this group at http://groups.google.com/group/heroku?hl=en. -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to
Re: Heroku down time today, about 30 minutes total
Regardless with hosting option you choose you will have downtime. I have found more often than not the reason is to do with infrastructure like power, networking, hardware, routing etc. that will most likely be out of your control. I think the downtime I've seen with Heroku is tolerable and you shouldn't necessarily assume you'll have less downtime if you move somewhere else. Peter On Oct 27, 9:46 pm, oma ole.morten.amund...@gmail.com wrote: unexpected downtown is way different than planned downtown. This is really discomforting. I'm not looking forward in moving my production app to more stable place... heroku should really answer this. On Oct 27, 7:19 pm, Jimmy Thrasher ji...@jimmythrasher.com wrote: Interesting. So, back of the envelope, from a dev perspective: ruby-1.8.7-p302 elapsed = (Time.local(2010,10,26,16) - Time.local(2010,8,1)) / 60 =124800.0 ruby-1.8.7-p302 (elapsed - 45 - 28 - 45) / elapsed = 0.999054487179487 About 99.9% uptime over the elapsed time. It's still way cheaper for me to use Heroku, but the cost of 30 minutes of downtime in a month is fairly low. Folks with higher uptime requirements are likely just going to have to shell out the $$$ no matter which way you slice it. Jimmy On Wed, Oct 27, 2010 at 12:54 PM, John Norman j...@7fff.com wrote: Below is the data I have for one app (similar data from two other apps). So, for September, 28 minutes of downtime . . . better than 3 nines: http://en.wikipedia.org/wiki/High_availability#Percentage_calculation But I would much rather report to my customers official data from Heroku. The times below are central time zone, I think. AUGUST - Total unavailable minutes: 45 unavail at avail at elapsed 8/4/2010 17:06:00 8/4/2010 17:51:00 0:45:00 SEPTEMBER - Total unavailable minutes: 28 9/13/2010 8:46:00 9/13/2010 8:55:00 0:09:00 9/13/2010 14:26:00 9/13/2010 14:36:00 0:10:00 9/21/2010 1:16:00 9/21/2010 1:21:00 0:05:00 9/28/2010 22:26:00 9/28/2010 22:30:00 0:04:00 OCTOBER - Total unavailable minutes so far: 45 10/4/2010 15:41:00 10/4/2010 15:51:00 0:10:00 10/5/2010 11:56:00 10/5/2010 12:01:00 0:05:00 10/26/2010 12:16:00 10/26/2010 12:26:00 0:10:00 10/26/2010 14:41:00 10/26/2010 14:46:00 0:05:00 10/26/2010 15:21:00 10/26/2010 15:36:00 0:15:00 On Wed, Oct 27, 2010 at 9:53 AM, Jimmy Thrasher ji...@jimmythrasher.comwrote: I'd be curious to find out what the actual uptime percentage is, and what it would cost you to maintain that on a different platform with comparable services. :) Jimmy On Wed, Oct 27, 2010 at 9:55 AM, JDeville jeffdevi...@gmail.com wrote: Al, I'm afraid Heroku's had a fair bit of downtime since I've joined earlier this year. The status link mattsly gave you paints a pretty grim picture. I figure I'll probably have to come up with something else once my site's uptime becomes important to me. I'm hoping they stop adding new features, and instead pour themselves into stability. On Oct 27, 8:11 am, mattsly matt...@gmail.com wrote: You can browse the incident archive here:http://status.heroku.com/past Most of the issues seems to be related to tooling, but there was at least one other case of app outage earlier in the month (Oct. 4) Does Heroku publish uptime numbers? Does anyone running an app in production (I'm still not yet...) have app uptime numbers they're willing to share? On Oct 26, 7:03 pm, Shane Becker veganstraighte...@gmail.com wrote: How can we be sure this won't happen again? No -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.comheroku%2bunsubscr...@googlegroups.com . For more options, visit this group at http://groups.google.com/group/heroku?hl=en. -- +1-919-627-7546 -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.comheroku%2bunsubscr...@googlegroups.com . For more options, visit this group at http://groups.google.com/group/heroku?hl=en. -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.comheroku%2bunsubscr...@googlegroups.com . For more options, visit this group at http://groups.google.com/group/heroku?hl=en. --+1-919-627-7546 -- You received this message because you are subscribed to the Google Groups
Re: Heroku down time today, about 30 minutes total
You can browse the incident archive here: http://status.heroku.com/past Most of the issues seems to be related to tooling, but there was at least one other case of app outage earlier in the month (Oct. 4) Does Heroku publish uptime numbers? Does anyone running an app in production (I'm still not yet...) have app uptime numbers they're willing to share? On Oct 26, 7:03 pm, Shane Becker veganstraighte...@gmail.com wrote: How can we be sure this won't happen again? No -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/heroku?hl=en.
Re: Heroku down time today, about 30 minutes total
Al, I'm afraid Heroku's had a fair bit of downtime since I've joined earlier this year. The status link mattsly gave you paints a pretty grim picture. I figure I'll probably have to come up with something else once my site's uptime becomes important to me. I'm hoping they stop adding new features, and instead pour themselves into stability. On Oct 27, 8:11 am, mattsly matt...@gmail.com wrote: You can browse the incident archive here:http://status.heroku.com/past Most of the issues seems to be related to tooling, but there was at least one other case of app outage earlier in the month (Oct. 4) Does Heroku publish uptime numbers? Does anyone running an app in production (I'm still not yet...) have app uptime numbers they're willing to share? On Oct 26, 7:03 pm, Shane Becker veganstraighte...@gmail.com wrote: How can we be sure this won't happen again? No -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/heroku?hl=en.
Re: Heroku down time today, about 30 minutes total
I'd be curious to find out what the actual uptime percentage is, and what it would cost you to maintain that on a different platform with comparable services. :) Jimmy On Wed, Oct 27, 2010 at 9:55 AM, JDeville jeffdevi...@gmail.com wrote: Al, I'm afraid Heroku's had a fair bit of downtime since I've joined earlier this year. The status link mattsly gave you paints a pretty grim picture. I figure I'll probably have to come up with something else once my site's uptime becomes important to me. I'm hoping they stop adding new features, and instead pour themselves into stability. On Oct 27, 8:11 am, mattsly matt...@gmail.com wrote: You can browse the incident archive here:http://status.heroku.com/past Most of the issues seems to be related to tooling, but there was at least one other case of app outage earlier in the month (Oct. 4) Does Heroku publish uptime numbers? Does anyone running an app in production (I'm still not yet...) have app uptime numbers they're willing to share? On Oct 26, 7:03 pm, Shane Becker veganstraighte...@gmail.com wrote: How can we be sure this won't happen again? No -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.comheroku%2bunsubscr...@googlegroups.com . For more options, visit this group at http://groups.google.com/group/heroku?hl=en. -- +1-919-627-7546 -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/heroku?hl=en.
Re: Heroku down time today, about 30 minutes total
unexpected downtown is way different than planned downtown. This is really discomforting. I'm not looking forward in moving my production app to more stable place... heroku should really answer this. On Oct 27, 7:19 pm, Jimmy Thrasher ji...@jimmythrasher.com wrote: Interesting. So, back of the envelope, from a dev perspective: ruby-1.8.7-p302 elapsed = (Time.local(2010,10,26,16) - Time.local(2010,8,1)) / 60 =124800.0 ruby-1.8.7-p302 (elapsed - 45 - 28 - 45) / elapsed = 0.999054487179487 About 99.9% uptime over the elapsed time. It's still way cheaper for me to use Heroku, but the cost of 30 minutes of downtime in a month is fairly low. Folks with higher uptime requirements are likely just going to have to shell out the $$$ no matter which way you slice it. Jimmy On Wed, Oct 27, 2010 at 12:54 PM, John Norman j...@7fff.com wrote: Below is the data I have for one app (similar data from two other apps). So, for September, 28 minutes of downtime . . . better than 3 nines: http://en.wikipedia.org/wiki/High_availability#Percentage_calculation But I would much rather report to my customers official data from Heroku. The times below are central time zone, I think. AUGUST - Total unavailable minutes: 45 unavail at avail at elapsed 8/4/2010 17:06:00 8/4/2010 17:51:00 0:45:00 SEPTEMBER - Total unavailable minutes: 28 9/13/2010 8:46:00 9/13/2010 8:55:00 0:09:00 9/13/2010 14:26:00 9/13/2010 14:36:00 0:10:00 9/21/2010 1:16:00 9/21/2010 1:21:00 0:05:00 9/28/2010 22:26:00 9/28/2010 22:30:00 0:04:00 OCTOBER - Total unavailable minutes so far: 45 10/4/2010 15:41:00 10/4/2010 15:51:00 0:10:00 10/5/2010 11:56:00 10/5/2010 12:01:00 0:05:00 10/26/2010 12:16:00 10/26/2010 12:26:00 0:10:00 10/26/2010 14:41:00 10/26/2010 14:46:00 0:05:00 10/26/2010 15:21:00 10/26/2010 15:36:00 0:15:00 On Wed, Oct 27, 2010 at 9:53 AM, Jimmy Thrasher ji...@jimmythrasher.comwrote: I'd be curious to find out what the actual uptime percentage is, and what it would cost you to maintain that on a different platform with comparable services. :) Jimmy On Wed, Oct 27, 2010 at 9:55 AM, JDeville jeffdevi...@gmail.com wrote: Al, I'm afraid Heroku's had a fair bit of downtime since I've joined earlier this year. The status link mattsly gave you paints a pretty grim picture. I figure I'll probably have to come up with something else once my site's uptime becomes important to me. I'm hoping they stop adding new features, and instead pour themselves into stability. On Oct 27, 8:11 am, mattsly matt...@gmail.com wrote: You can browse the incident archive here:http://status.heroku.com/past Most of the issues seems to be related to tooling, but there was at least one other case of app outage earlier in the month (Oct. 4) Does Heroku publish uptime numbers? Does anyone running an app in production (I'm still not yet...) have app uptime numbers they're willing to share? On Oct 26, 7:03 pm, Shane Becker veganstraighte...@gmail.com wrote: How can we be sure this won't happen again? No -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.comheroku%2bunsubscr...@googlegroups.com . For more options, visit this group at http://groups.google.com/group/heroku?hl=en. -- +1-919-627-7546 -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.comheroku%2bunsubscr...@googlegroups.com . For more options, visit this group at http://groups.google.com/group/heroku?hl=en. -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.comheroku%2bunsubscr...@googlegroups.com . For more options, visit this group at http://groups.google.com/group/heroku?hl=en. --+1-919-627-7546 -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/heroku?hl=en.
Re: Heroku down time today, about 30 minutes total
As much as it sucks when your site goes down, Heroku is doing a better job taming EC2 than I was. I've had my stuff on EC2 for some time and was ready to bail after a lot of frustration, but decided to take Heoku for a whirl. What EC2 offers is pretty cool, but you have to put a lot of work in to deal with recovering from EC2's own problems, like instances dropping off. I lost five in a year. Heroku abstracts all that for Rails apps. On Wed, Oct 27, 2010 at 12:01 AM, David nsxda...@gmail.com wrote: Growing pains. They'll get it resolved. On Tue, Oct 26, 2010 at 6:03 PM, Shane Becker veganstraighte...@gmail.com wrote: How can we be sure this won't happen again? No -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.comheroku%2bunsubscr...@googlegroups.com . For more options, visit this group at http://groups.google.com/group/heroku?hl=en. -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.comheroku%2bunsubscr...@googlegroups.com . For more options, visit this group at http://groups.google.com/group/heroku?hl=en. -- = Brandon Casci Loudcaster http://loudcaster.com = -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/heroku?hl=en.
Heroku down time today, about 30 minutes total
How can we be sure this won't happen again? -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/heroku?hl=en.
Re: Heroku down time today, about 30 minutes total
How can we be sure this won't happen again? No -- You received this message because you are subscribed to the Google Groups Heroku group. To post to this group, send email to her...@googlegroups.com. To unsubscribe from this group, send email to heroku+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/heroku?hl=en.
