[Histonet] Downtime...
Hello- Working on updating our Downtime processes. * What are you using for dictation? * Do you have an extra laptop not associated with the current system? * With a report template to use? * Extra hard drive? We no longer have any "tape" dictation devices. Appreciate your thoughts, Nancy Schmitt, MLT(ASCP) CM HT CM Pathology Support Services MercyOne Dubuque Medical Center 250 Mercy Drive, Dubuque, IA 52001 Confidentiality Notice: This e-mail, including any attachments is the property of Trinity Health and is intended for the sole use of the intended recipient(s). It may contain information that is privileged and confidential. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please delete this message, and reply to the sender regarding the error in a separate email. ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
Re: [Histonet] Downtime
Hi Nancy - Please see my answers filled in below. I hope that helps. Sincerely, Terri Terri L. Braud, HT(ASCP) Anatomic Pathology Supervisor Laboratory Holy Redeemer Hospital 1648 Huntingdon Pike Meadowbrook, PA 19046 ph: 215-938-3689 fax: 215-938-3874 Care, Comfort, and Heal Message: 1 Date: Sun, 29 Apr 2018 20:57:29 + From: Nancy Schmitt Subject: [Histonet] Downtime Hello All- We recently experienced some downtime with our computer systems - more than the usual 1-2 hours for maintenance. Some was isolated to our Anatomic Pathology system, and some of the downtime was organization wide. We are an independent laboratory system that operates with Cerner CoPath for Anatomic Pathology, MLab from McKesson for LIS and we then interface with Powerchart and EPIC at our hospitals. There is nothing like a little downtime to make you take another look at your processes. My questions: 1. What computer product are you currently using for Anatomic Pathology? Answer: Sunquest CoPath Plus 2. Are you satisfied? Answer: Extremely 3. Do you have your own IT group or is it maintained by outside resources? Answer: There is an IT group for the hospital, but both myself and the office supervisor have full system manager access to CoPath as well as the servers. With little exception, all modifications or enhancements to CoPath are made by myself or the office supervisor. Occasionally, we need IT help when dealing with interfaces. 4. Are you interfaced with hospital or other? Answer: We are interfaced with Soarian Clinical and Mobile MD for reporting and Soarian Financial for billing. All of our patient data comes from Soarian Financial, through Sunquest Clinicals to CoPath. We also have a slide engraver interfaced. Cytology orders are entered through Soarian Clinical, but Surgical Orders are still submitted on a manual requisition. 5. What critical functions do you provide during downtime? Are you giving verbal reports? Are you typing reports on a backup laptop? I appreciate any input you are willing to share and I am sure there will be others taking note of this valuable conversation! Answer: During a Soarian/Sunquest/CoPath downtime, we immediately switch to a manual log for specimens, and a WORD format for our reports. Our personal PCs almost never go down together so we type on them in WORD. Reports are manually signed by the pathologist and faxed by the office staff. Stat procedures such as FNAs and Frozens and all report notifications are called into the physicians and documented and signed. All of this is entered into the down system once it returns to normal. ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
[Histonet] Downtime
Hello All- We recently experienced some downtime with our computer systems - more than the usual 1-2 hours for maintenance. Some was isolated to our Anatomic Pathology system, and some of the downtime was organization wide. We are an independent laboratory system that operates with Cerner CoPath for Anatomic Pathology, MLab from McKesson for LIS and we then interface with Powerchart and EPIC at our hospitals. There is nothing like a little downtime to make you take another look at your processes. My questions: 1. What computer product are you currently using for Anatomic Pathology? 2. Are you satisfied? 3. Do you have your own IT group or is it maintained by outside resources? 4. Are you interfaced with hospital or other? 5. What critical functions do you provide during downtime? Are you giving verbal reports? Are you typing reports on a backup laptop? I appreciate any input you are willing to share and I am sure there will be others taking note of this valuable conversation! Nancy Schmitt MLT, HT(ASCP) Pathology Support Services Manager NOTICE: This email may contain legally privileged information. The information is for the use of only the intended recipient(s) even if addressed incorrectly. If you are not the intended recipient, please notify the sender that you have received it in error and then delete it along with any attachments. Thank you. NOTICE: This email may contain legally privileged information. The information is for the use of only the intended recipient(s) even if addressed incorrectly. If you are not the intended recipient, please notify the sender that you have received it in error and then delete it along with any attachments. Thank you. ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
RE: [Histonet] Downtime Procedure
At my former place of employment, I had created a downtime procedure to manage computer downtime for my staff which consisted of histotechs, cytotechs, admin staff, and a PA (grossing). I currently do not have a copy of that procedure, but I will try to get it a copy of it from a former colleague who may still have access to it. Having a computer downtime procedure in place worked out really well. Everyone knew what to do, and panic and confusion were minimized, and getting the information back into the computer when the system came back up was organized and quick. We were able to continue with specimen processing, and the pathologists even received their slides on time, for the most part. It actually took quite a while to create the procedure but was well worth the time spent. Mostly it was simply spelling out detail by detail how to manually perform the tasks that would keep processess moving along as much as possible, especially those that did not need a computer; such as, accessioning specimens with "paper numbers", processing fluids and paps, gross dictation, I think, was done on an tape recorder, etc. Anyway, I'll try to get a copy of the procedure. Sorry I don't currently have it. Karen Percival, BS, HT Research Scientist II Pfizer Research DSRD 1 Burtt Road G3025 Andover, MA 01810 888-577-1500 x 4058 kpercival @wyeth.com >>> "Cathy" 1/19/2010 10:31 PM >>> It would be good to hear any responses to this question. Last October our entire facility's computer system was down for 2 1/2 days. We do have downtime log sheets that we implemented but no formal procedure. Management is now looking at how the crash was handled and for ways to improve things. The downtime log sheets were very useful but I'm sure there is much more that we could be doing. Cathy -Original Message- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Green JumpyOne Sent: Tuesday, January 19, 2010 8:57 AM To: histonet@lists.utsouthwestern.edu Subject: [Histonet] Downtime Procedure Does anyone have specific downtime procedures for when the Anatomic Pathology area computer goes down? The AP area in my facility does not have a downtime procedure and we ran into an issue yesterday when the computer system went down. We processed, on the fly, as it were, but I now recognize our deficiency in not having a formal procedure. Can anyone provide any examples for me to work off of, so that I don't have to recreate the wheel? Thanks for any help! _ Hotmail: Trusted email with Microsoft's powerful SPAM protection. http://clk.atdmt.com/GBL/go/196390706/direct/01/ ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
RE: [Histonet] Downtime Procedure
It would be good to hear any responses to this question. Last October our entire facility's computer system was down for 2 1/2 days. We do have downtime log sheets that we implemented but no formal procedure. Management is now looking at how the crash was handled and for ways to improve things. The downtime log sheets were very useful but I'm sure there is much more that we could be doing. Cathy -Original Message- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Green JumpyOne Sent: Tuesday, January 19, 2010 8:57 AM To: histonet@lists.utsouthwestern.edu Subject: [Histonet] Downtime Procedure Does anyone have specific downtime procedures for when the Anatomic Pathology area computer goes down? The AP area in my facility does not have a downtime procedure and we ran into an issue yesterday when the computer system went down. We processed, on the fly, as it were, but I now recognize our deficiency in not having a formal procedure. Can anyone provide any examples for me to work off of, so that I don't have to recreate the wheel? Thanks for any help! _ Hotmail: Trusted email with Microsoft's powerful SPAM protection. http://clk.atdmt.com/GBL/go/196390706/direct/01/ ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
[Histonet] Downtime Procedure
Does anyone have specific downtime procedures for when the Anatomic Pathology area computer goes down? The AP area in my facility does not have a downtime procedure and we ran into an issue yesterday when the computer system went down. We processed, on the fly, as it were, but I now recognize our deficiency in not having a formal procedure. Can anyone provide any examples for me to work off of, so that I don't have to recreate the wheel? Thanks for any help! _ Hotmail: Trusted email with Microsoft’s powerful SPAM protection. http://clk.atdmt.com/GBL/go/196390706/direct/01/___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
