Re: [Histonet] Workload Recording
Allison, I do keep a record of our workload but not for each individual tech in the department. I do not think that this is a requirement. Beatrice Sullivan, HT(A.S.C.P.) HTL , AAS, CLSP(N.C.A.) AP Supervisor Shore Memorial Hospital 609-653-3590 Speak only well of people and you need never whisper Scott, Allison D allison_sc...@hc To hd.tmc.edu histonet@lists.utsouthwestern.edu Sent by: cc histonet-bounces@ lists.utsouthwest Subject ern.edu [Histonet] Workload Recording 12/03/2010 05:09 PM Hello to all in histoland. Does anyone keep a log of how many blocks that their techs cut. My boss asked me do I keep this type of information. Anyone doing workload recording? Allison Scott HT(ASCP) Histology Supervisor LBJ Hospital CONFIDENTIALITY NOTICE: If you have received this e-mail in error, please immediately notify the sender by return e-mail and delete this e-mail and any attachments from your computer system. To the extent the information in this e-mail and any attachments contain protected health information as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), PL 104-191; 45 CFR Parts 160 and 164; or Chapter 181, Texas Health and Safety Code, it is confidential and/or privileged. This e-mail may also be confidential and/or privileged under Texas law. The e-mail is for the use of only the individual or entity named above. If you are not the intended recipient, or any authorized representative of the intended recipient, you are hereby notified that any review, dissemination or copying of this e-mail and its attachments is strictly prohibited. ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
RE: [Histonet] Workload Recording
We have a Workload Tally Sheet that each employee completes daily, and turns in at the end of the day. If you are interested, I would be happy to send it to you. Arlene Armandi, HTL(ASCP) Histology Supervisor Cedars-Sinai Medical Center E-mail: arlene.arma...@cshs.org -Original Message- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Scott, Allison D Sent: Friday, December 03, 2010 2:10 PM To: histonet@lists.utsouthwestern.edu Subject: [Histonet] Workload Recording Hello to all in histoland. Does anyone keep a log of how many blocks that their techs cut. My boss asked me do I keep this type of information. Anyone doing workload recording? Allison Scott HT(ASCP) Histology Supervisor LBJ Hospital CONFIDENTIALITY NOTICE: If you have received this e-mail in error, please immediately notify the sender by return e-mail and delete this e-mail and any attachments from your computer system. To the extent the information in this e-mail and any attachments contain protected health information as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), PL 104-191; 45 CFR Parts 160 and 164; or Chapter 181, Texas Health and Safety Code, it is confidential and/or privileged. This e-mail may also be confidential and/or privileged under Texas law. The e-mail is for the use of only the individual or entity named above. If you are not the intended recipient, or any authorized representative of the intended recipient, you are hereby notified that any review, dissemination or copying of this e-mail and its attachments is strictly prohibited. ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet IMPORTANT WARNING: This message is intended for the use of the person or entity to which it is addressed and may contain information that is privileged and confidential, the disclosure of which is governed by applicable law. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering it to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this information is STRICTLY PROHIBITED. If you have received this message in error, please notify us immediately by calling (310) 423-6428 and destroy the related message. Thank You for your cooperation. ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
RE: [Histonet] Workload Recording
Very well stated! If you're going to count 'units processed', be it specimen, blocks, or slides, those numbers lose their value if you're not somehow measuring quality issues as well. In addition to the 'middleware' solutions provided by the vendors mentioned, you need to make sure that your next LIS includes this functionality as well. Quality and metrics are important to the entire department and issues which occur in one area are often affected by actions that have occurred prior to or after the histology area. Michael Mihalik PathView Systems | cell: 214.733.7688 | 800.798.3540 | fax: 952.241.7369 -Original Message- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of WILLIAM DESALVO Sent: Monday, December 06, 2010 8:43 PM To: allison_sc...@hchd.tmc.edu; histonet Subject: RE: [Histonet] Workload Recording There are now several commercial workload/work flow management systems available, if you are bar coded for your blocks and slides (Ventana, Thermo, Leica and Dako). These automated processes can simplify the capture of metrics for individuals, but not many have robust report functions. You could also use a manual system for capturing metrics, but this approach will require some additional effort over and above what is required for the automated systems. Both approaches will provide you a detailed look at what can be done, what is being done and what should be done at each step of your process and by whom. Productivity is a key management tool and with all the economy and industry pressures being applied, now being looked at closely for the Histology lab. I have been manually capturing workload metrics for accessioning, grossing, embedding and microtomy for 7+ years. It can be very useful when working with management to develop the correct staffing needs for the manual tasks in Histology. Workload recording allows you to better manage your process and employees. The data collected can be sliced and diced in many ways and I strongly suggest you collect on a daily basis. Each employee should know exactly what is expected of them for productivity and quality and you can only provide that direction when you have useful data. Once you have the data and create your reports, make sure you communicate with all employees regularly and continually. All that said, what are you trying to accomplish with creating workload metrics and/or what does your boss want to accomplish? It is important to understand that just capturing the workload metrics mean nothing without coupling quality standards. I believe that since we are very manual in our unit (case/specimen/block/slide) production, you must not just look at the production factor, you must apply a quality factor/standard, before setting any production standards. Quality must come first. last and always in your process development. Of course, that will mean you will need to take the next step and develop a process for capturing, trending and correcting all Mislabel, Procedural and Technical errors produced at each step of the process and ensure that the production metric and quality metric, when combined will lead and direct you to improved quality and measurable standards. I find that having the workload and quality metrics available provides valuable information for development of staff, training/competency documentation, SOP's and justifying equipment, consumables and reagent purchases. I learned from my CEO that You cannot manage what you do not measure. I would be more than happy to discuss this process with you off line, just send me an e-mail to start the process. William DeSalvo, B.S., HTL(ASCP) wdesalvo@hotmail.com Date: Fri, 3 Dec 2010 16:09:36 -0600 From: allison_sc...@hchd.tmc.edu To: histonet@lists.utsouthwestern.edu Subject: [Histonet] Workload Recording Hello to all in histoland. Does anyone keep a log of how many blocks that their techs cut. My boss asked me do I keep this type of information. Anyone doing workload recording? Allison Scott HT(ASCP) Histology Supervisor LBJ Hospital CONFIDENTIALITY NOTICE: If you have received this e-mail in error, please immediately notify the sender by return e-mail and delete this e-mail and any attachments from your computer system. To the extent the information in this e-mail and any attachments contain protected health information as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), PL 104-191; 45 CFR Parts 160 and 164; or Chapter 181, Texas Health and Safety Code, it is confidential and/or privileged. This e-mail may also be confidential and/or privileged under Texas law. The e-mail is for the use of only the individual or entity named above. If you are not the intended recipient, or any authorized representative of the intended recipient, you are hereby notified that any review, dissemination or copying of this e-mail and its
RE: [Histonet] Workload Recording
If you are set up for your techs to bar code scan their blocks before they cut, you can keep track of it that way. We have this set up in our LIS. Our techs scan at every station (embedding, cutting, staining, etc) so I can track specimens in addition to keeping statistics. Steve -Original Message- From: histonet-boun...@lists.utsouthwestern.edu [mailto:histonet-boun...@lists.utsouthwestern.edu] On Behalf Of Scott, Allison D Sent: Friday, December 03, 2010 5:10 PM To: histonet@lists.utsouthwestern.edu Subject: [Histonet] Workload Recording Hello to all in histoland. Does anyone keep a log of how many blocks that their techs cut. My boss asked me do I keep this type of information. Anyone doing workload recording? Allison Scott HT(ASCP) Histology Supervisor LBJ Hospital CONFIDENTIALITY NOTICE: If you have received this e-mail in error, please immediately notify the sender by return e-mail and delete this e-mail and any attachments from your computer system. To the extent the information in this e-mail and any attachments contain protected health information as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), PL 104-191; 45 CFR Parts 160 and 164; or Chapter 181, Texas Health and Safety Code, it is confidential and/or privileged. This e-mail may also be confidential and/or privileged under Texas law. The e-mail is for the use of only the individual or entity named above. If you are not the intended recipient, or any authorized representative of the intended recipient, you are hereby notified that any review, dissemination or copying of this e-mail and its attachments is strictly prohibited. ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
RE: [Histonet] Workload Recording
There are now several commercial workload/work flow management systems available, if you are bar coded for your blocks and slides (Ventana, Thermo, Leica and Dako). These automated processes can simplify the capture of metrics for individuals, but not many have robust report functions. You could also use a manual system for capturing metrics, but this approach will require some additional effort over and above what is required for the automated systems. Both approaches will provide you a detailed look at what can be done, what is being done and what should be done at each step of your process and by whom. Productivity is a key management tool and with all the economy and industry pressures being applied, now being looked at closely for the Histology lab. I have been manually capturing workload metrics for accessioning, grossing, embedding and microtomy for 7+ years. It can be very useful when working with management to develop the correct staffing needs for the manual tasks in Histology. Workload recording allows you to better manage your process and employees. The data collected can be sliced and diced in many ways and I strongly suggest you collect on a daily basis. Each employee should know exactly what is expected of them for productivity and quality and you can only provide that direction when you have useful data. Once you have the data and create your reports, make sure you communicate with all employees regularly and continually. All that said, what are you trying to accomplish with creating workload metrics and/or what does your boss want to accomplish? It is important to understand that just capturing the workload metrics mean nothing without coupling quality standards. I believe that since we are very manual in our unit (case/specimen/block/slide) production, you must not just look at the production factor, you must apply a quality factor/standard, before setting any production standards. Quality must come first. last and always in your process development. Of course, that will mean you will need to take the next step and develop a process for capturing, trending and correcting all Mislabel, Procedural and Technical errors produced at each step of the process and ensure that the production metric and quality metric, when combined will lead and direct you to improved quality and measurable standards. I find that having the workload and quality metrics available provides valuable information for development of staff, training/competency documentation, SOP's and justifying equipment, consumables and reagent purchases. I learned from my CEO that You cannot manage what you do not measure. I would be more than happy to discuss this process with you off line, just send me an e-mail to start the process. William DeSalvo, B.S., HTL(ASCP) wdesalvo@hotmail.com Date: Fri, 3 Dec 2010 16:09:36 -0600 From: allison_sc...@hchd.tmc.edu To: histonet@lists.utsouthwestern.edu Subject: [Histonet] Workload Recording Hello to all in histoland. Does anyone keep a log of how many blocks that their techs cut. My boss asked me do I keep this type of information. Anyone doing workload recording? Allison Scott HT(ASCP) Histology Supervisor LBJ Hospital CONFIDENTIALITY NOTICE: If you have received this e-mail in error, please immediately notify the sender by return e-mail and delete this e-mail and any attachments from your computer system. To the extent the information in this e-mail and any attachments contain protected health information as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), PL 104-191; 45 CFR Parts 160 and 164; or Chapter 181, Texas Health and Safety Code, it is confidential and/or privileged. This e-mail may also be confidential and/or privileged under Texas law. The e-mail is for the use of only the individual or entity named above. If you are not the intended recipient, or any authorized representative of the intended recipient, you are hereby notified that any review, dissemination or copying of this e-mail and its attachments is strictly prohibited. ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
