Re: [Histonet] Leica CM1850uv
Carolyn Give me a call I we can arrange to have a service call to repair your instrument. This can be repaired. Best Regards Mari Ann Mailhiot BA HT ASCP Application Specialist/Trainer Leica Microsystems Biosystems Division Technical Assistance Center 800 248 0123 x7267 847 236 3063 fax mari.ann.mailh...@leica-microsystems.com www.leica-microsystems.com "Demarinis, Carolyn" Sent by: cc histonet-bounces@ lists.utsouthwest Subject ern.edu [Histonet] Leica CM1850uv 06/23/2009 10:28 AM We purchased a Leica CM1850uv cryostat in 2007 and we constantly have problems with buildup of ice on the specimen metal bar. This causes the tissue to stick to the stationary heat extractor which causes significant problems cutting frozen sections. The engineer has serviced the machine several times, but recognizes this as "normal ice buildup". We manually defrost the unit 2-3 times a day, but it does not seem to help. Is anyone else experiencing the same problem, and if so, what are they doing about it? Thank you. This e-mail communication and any attachments may contain confidential and privileged information for the use of the designated recipients named above. If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is prohibited. If you have received this communication in error, please notify Saratoga Hospital immediately by e-mail at priv...@saratogacare.org and destroy all copies of this communication and any attachments. ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet __ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email __ ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
RE: [Histonet] Leica CM1850uv
I also am using the CM1850, we have several of them in our hospital system. We do not have ice build-up at all in any of them, and we are in a VERY HUMID and VERY HOT Florida. I would suggest using another service rep. Where are you located? I could recommend a great service company in my area. As a desperate, short-term measure, you could put a cup of desiccant on the back of the work-area plate. Don't let the Turkeys get you down! Janet From: histonet-boun...@lists.utsouthwestern.edu on behalf of Demarinis, Carolyn Sent: Tue 6/23/2009 11:28 AM To: histo...@pathology.swmed.edu Subject: [Histonet] Leica CM1850uv We purchased a Leica CM1850uv cryostat in 2007 and we constantly have problems with buildup of ice on the specimen metal bar. This causes the tissue to stick to the stationary heat extractor which causes significant problems cutting frozen sections. The engineer has serviced the machine several times, but recognizes this as "normal ice buildup". We manually defrost the unit 2-3 times a day, but it does not seem to help. Is anyone else experiencing the same problem, and if so, what are they doing about it? Thank you. This e-mail communication and any attachments may contain confidential and privileged information for the use of the designated recipients named above. If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is prohibited. If you have received this communication in error, please notify Saratoga Hospital immediately by e-mail at priv...@saratogacare.org and destroy all copies of this communication and any attachments. ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet === The information contained in this message may be privileged and/or confidential and protected from disclosure. If the reader of this message is not the intended recipient or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this message and deleting the material from any computer. === ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet
Re: [Histonet] Leica CM1850uv
I've worked with 4 of these units, two had the problem, two didn't. Long story short, the problem won't go away until you have the Peltier unit replaced. That is not normal ice buildup. Laurie --Original Message-- From: "Demarinis, Carolyn" Date: Tue Jun 23, 2009 -- 10:29:08 AM To: histo...@pathology.swmed.edu Subject:[Histonet] Leica CM1850uv We purchased a Leica CM1850uv cryostat in 2007 and we constantly have problems with buildup of ice on the specimen metal bar. This causes the tissue to stick to the stationary heat extractor which causes significant problems cutting frozen sections. The engineer has serviced the machine several times, but recognizes this as "normal ice buildup". We manually defrost the unit 2-3 times a day, but it does not seem to help. Is anyone else experiencing the same problem, and if so, what are they doing about it? Thank you. This e-mail communication and any attachments may contain confidential and privileged information for the use of the designated recipients named above. If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is prohibited. If you have received this communication in error, please notify Saratoga Hospital immediately by e-mail at priv...@saratogacare.org and destroy all copies of this communication and any attachments. ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet ___ Histonet mailing list Histonet@lists.utsouthwestern.edu http://lists.utsouthwestern.edu/mailman/listinfo/histonet