RE: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication ERROR

2004-11-18 Thread Patrick McClard
That would be a decision that VUGames will make since they are
responsible for the retail version of the product.

The difference between the retail version of the game and the steam
version that makes it necessary for the cd / dvd authentication is that
the retail version is setup to work in offline mode indefinately.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Peter
Holcroft
Sent: Thursday, November 18, 2004 2:55 PM
To: [EMAIL PROTECTED]
Subject: RE: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication
ERROR

Could you get away with releasing an update for hl2.exe that removes the
securom protection? That's what happened with Neverwinter Nights, they
decided it was just too buggy so they removed it. Its pointless anyway
seeing as you have to authenticate online.

You say Vivendi forced you to add it to the CD/DVD. If this was a case
of "were not publishing the game unless you add the protection", then
you've done what they said and they've published it, but does that mean
you can't remove it via a steam update? If its in a contract then you
could just perhaps speak to the Lawyers about having it removed on the
grounds that its causing too many problems.

It seems silly to me that the people who use a pirated version of HL2
can play it without swapping their HL2 DVD/CD into the drive everytime
they want to play it. But the people who actually bought the game are
forced into pointless hassle for no apparent reason.

Copying the CD/DVD achieves nothing. You could actually just give the
HL2 DVD away on a magazine and just make it so you have to purchase the
game via steam, it would just save people the massive download. That
would take the money away from Vivendi too. :)

Pete.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Patrick
McClard
Sent: 18 November 2004 18:20
To: [EMAIL PROTECTED]
Subject: RE: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication
ERROR

Have you tried looking for any firmware updates for the drive? I have
talked to a few customers with this problem and most have had updates
available from the manufacturer.

Also one of the other solution (that has not worked in all cases) is if
you have multiple drives move the dvd drive you are playing on so it is
the first drive letter. So if your cd is E: and dvd is F: swap them.

We are aware of these issues and working on ways to correct them so
please don't resort to cd cracks etc. You still have to play through
Steam so we will know if a crack is used.

Also I hope you all that are having problems have submitted an incident
at the support site:

http://steampowered.custhelp.com/cgi-bin/steampowered.cfg/php/enduser/as
k.php

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Zak Haque
Sent: Thursday, November 18, 2004 9:39 AM
To: [EMAIL PROTECTED]
Subject: RE: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication
ERROR

Thanks for all your responses, seems the only way to play is to purchase
it again, via steam, or buy a dvd-rom drive to replace my dvd-rw drive,
I have an sff pc which means only one space!! But before I do this im
going to wait to see if some1 can make a working nocd patch.

Zak

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Eric
(Deacon)
Sent: 18 November 2004 17:04
To: [EMAIL PROTECTED]
Subject: Re: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication
ERROR

In a bold display of creativity, Frash wrote:
> I think I can speak on behalf of all of us if I request to ask Vivendi

> to reconsider this. It might even drive some people to do... well lets

> say not wanted things. For instance making ISOs and emulating the DVD,

> just because they dont like their CD player being occupied. The
> difference is just too big with Steam subscribers that can click and
play.

VU is, like most retailing corporations of their size, gambling on the
average consumer to be about as sharp as a sack of wet mush.  It's an
intelligent gamble, as the odds are stacked greatly in their favor.  VU
also cares nothing about customer loyalty, "the fans", etc.  They're
gambling that the same dull-witted morons who loved HL will do whatever
it takes to get HL2, including screw around with their DVD-ROM, no
matter how unreasonable it may be.

--
Eric (the Deacon remix)

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RE: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication ERROR

2004-11-18 Thread Patrick McClard
If you want to return the product that choice is up to you and I can
understand your frustrations. We are trying to find a workaround for
this issue though.

One customer just reported that removing the program AnyDVD seems to
also fix this error. Another reported that removing Sonic DLA resolves
this as well. If you have any third party dvd software installed you
might try removing it to see if it resolves the problem.

Patrick

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Zak Haque
Sent: Thursday, November 18, 2004 10:38 AM
To: [EMAIL PROTECTED]
Subject: RE: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication
ERROR

Firmware is up to date, I even tried rolling back, I only have 1 Drive,
and that's D: I have tried changing transfer mode to PIO and not DMA, If
im not able to use a nocd patch I do want a full refund, I don't care if
I have registered the product already, I know how simple it is for you
to just take
hl2 away from "My games" list in steam, if it means doing that then I
will, because I don't see why I should have to pay for new hardware to
play this game, my system meets the minimum required spec, its VU or
Valves fault they didn't print "SecuROM Compatible DVD-Rom Drive"

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Patrick
McClard
Sent: 18 November 2004 18:20
To: [EMAIL PROTECTED]
Subject: RE: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication
ERROR

Have you tried looking for any firmware updates for the drive? I have
talked to a few customers with this problem and most have had updates
available from the manufacturer.

Also one of the other solution (that has not worked in all cases) is if
you have multiple drives move the dvd drive you are playing on so it is
the first drive letter. So if your cd is E: and dvd is F: swap them.

We are aware of these issues and working on ways to correct them so
please don't resort to cd cracks etc. You still have to play through
Steam so we will know if a crack is used.

Also I hope you all that are having problems have submitted an incident
at the support site:

http://steampowered.custhelp.com/cgi-bin/steampowered.cfg/php/enduser/as
k.php

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Zak Haque
Sent: Thursday, November 18, 2004 9:39 AM
To: [EMAIL PROTECTED]
Subject: RE: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication
ERROR

Thanks for all your responses, seems the only way to play is to purchase
it again, via steam, or buy a dvd-rom drive to replace my dvd-rw drive,
I have an sff pc which means only one space!! But before I do this im
going to wait to see if some1 can make a working nocd patch.

Zak

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Eric
(Deacon)
Sent: 18 November 2004 17:04
To: [EMAIL PROTECTED]
Subject: Re: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication
ERROR

In a bold display of creativity, Frash wrote:
> I think I can speak on behalf of all of us if I request to ask Vivendi

> to reconsider this. It might even drive some people to do... well lets

> say not wanted things. For instance making ISOs and emulating the DVD,

> just because they dont like their CD player being occupied. The
> difference is just too big with Steam subscribers that can click and
play.

VU is, like most retailing corporations of their size, gambling on the
average consumer to be about as sharp as a sack of wet mush.  It's an
intelligent gamble, as the odds are stacked greatly in their favor.  VU
also cares nothing about customer loyalty, "the fans", etc.  They're
gambling that the same dull-witted morons who loved HL will do whatever
it takes to get HL2, including screw around with their DVD-ROM, no
matter how unreasonable it may be.

--
Eric (the Deacon remix)

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RE: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication ERROR

2004-11-18 Thread Patrick McClard
Have you tried looking for any firmware updates for the drive? I have
talked to a few customers with this problem and most have had updates
available from the manufacturer.

Also one of the other solution (that has not worked in all cases) is if
you have multiple drives move the dvd drive you are playing on so it is
the first drive letter. So if your cd is E: and dvd is F: swap them.

We are aware of these issues and working on ways to correct them so
please don't resort to cd cracks etc. You still have to play through
Steam so we will know if a crack is used.

Also I hope you all that are having problems have submitted an incident
at the support site:

http://steampowered.custhelp.com/cgi-bin/steampowered.cfg/php/enduser/as
k.php

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Zak Haque
Sent: Thursday, November 18, 2004 9:39 AM
To: [EMAIL PROTECTED]
Subject: RE: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication
ERROR

Thanks for all your responses, seems the only way to play is to purchase
it again, via steam, or buy a dvd-rom drive to replace my dvd-rw drive,
I have an sff pc which means only one space!! But before I do this im
going to wait to see if some1 can make a working nocd patch.

Zak

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Eric
(Deacon)
Sent: 18 November 2004 17:04
To: [EMAIL PROTECTED]
Subject: Re: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication
ERROR

In a bold display of creativity, Frash wrote:
> I think I can speak on behalf of all of us if I request to ask Vivendi

> to reconsider this. It might even drive some people to do... well lets

> say not wanted things. For instance making ISOs and emulating the DVD,

> just because they dont like their CD player being occupied. The
> difference is just too big with Steam subscribers that can click and
play.

VU is, like most retailing corporations of their size, gambling on the
average consumer to be about as sharp as a sack of wet mush.  It's an
intelligent gamble, as the odds are stacked greatly in their favor.  VU
also cares nothing about customer loyalty, "the fans", etc.  They're
gambling that the same dull-witted morons who loved HL will do whatever
it takes to get HL2, including screw around with their DVD-ROM, no
matter how unreasonable it may be.

--
Eric (the Deacon remix)

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RE: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication ERROR

2004-11-18 Thread Patrick McClard
We cannot make this switch. VU is requiring the cd / dvd authentication.

PatrickMc
Valve Technical Support

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Zak Haque
Sent: Thursday, November 18, 2004 7:29 AM
To: [EMAIL PROTECTED]
Subject: RE: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication ERROR

Its definitely vivendi doing but with valves help, because ultimately the cd 
key registers with steam, and steam determines whether it's a ati voucher, high 
street dvd serial, or steam purchase, then enforces use of cd to play, does 
anybody know which email address I can email valve to get my account "switched" 
so that steam thinks I purchased VIA steam?

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Michael McKoy
Sent: 18 November 2004 14:37
To: [EMAIL PROTECTED]
Subject: RE: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication ERROR

Out of curiousity (I bought it on STEAM), is this protection really VALVe's 
doing or Vivendi's? I know VALVe has some built in anti-piracy stuff 
(Apparently, I've heard the AI code stops working after x amoutn of time), but 
do they control what method is used to create the cd/dvd media, or does Vivendi 
as the publisher decide how to pack it onto the disk?

> Thanks for all the responses, I did download the game via steam, but
> when entering the key it asks me to insert dvd to authenticate, that
> worked fine, only when trying to play the game it says "unable to
> authenticate original disc within time limit"
>
> Ive tried making a backup and mounting the image to a virtual drive,
> but the copy protection software see's then and will not load the
> game, "Emulation software detected please place original disc in drive"
>
> Im still stuck,
>
> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of wouter
> v/d Bergh
> Sent: 18 November 2004 12:10
> To: [EMAIL PROTECTED]
> Subject: RE: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication
> ERROR
>
> I had some weird error about not bein able to locate some file on the
> dvd. so what i did, i made an image of the dvd, and loaded it up in a
> virtual drive and installed it.
> maybe this will work for u 2.
>
>>From: "Zak Haque" <[EMAIL PROTECTED]>
>>Reply-To: [EMAIL PROTECTED]
>>To: <[EMAIL PROTECTED]>
>>Subject: [hlds_linux] OFF TOPIC: Half Life 2 DVD authentication ERROR
>> Date: Thu, 18 Nov 2004 05:52:14 -
>>
>>I purchased the game from GAME uk, 1. Not knowing it would need the
>>dvd  to play whenever i wanted to play HL2 or CS:S, 2. It being those
>>new  hi-tech copyright protected dvd rom's.
>>
>>I meet the Minimum system spec, i have a DVD-RW drive, but because my
>>drive does not support SecuROM R5 (made by sony) i will have to pay
>>for  a new dvd-rw drive or a standard dvd-rom drive which does support
>>SecuROM, oh and theres no way of knowing which ones do until u buy
>>them!! GOOD ONE VU GAMES!!
>>
>>The error i get is "Unable to authenticate original disc within time
>>limit."
>>
>>If i had known all this i would have just ordered VIA steam, and then
>>not have to worry about using dvd to play everytime, also this will
>>make the dvd go thru some wear and tear, what am i supposed to do when
>>it gets  scratched buy a new DVD because this one is so well protected
>>i cannot  even make a backup?
>>
>>Other people are definately having this problem, i read it on the
>>steampowered forums before they conveniently went down, i would like
>>to  know of anybody on here whose having same problem maybe, or maybe
>>had the  same problem with others games and knows a way around it?
>>before i go  and spend yet another £20 on this game to buy a new
>>dvd-rom drive.
>>
>>I tried downloading Generic SecuROM crack v6.0 by pedro, but this
>>program wont run on my pc, it says "internal error"
>>
>>i have spent £32.99 on this game, have the original DVD but still cant
>>play it
>>
>>
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>
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