[hlds_linux] About the TF2 in-game abuse reporting tool

2011-10-28 Thread Fletcher Dunn
Wanted to clarify a few things about the new feature in the in-game abuse 
reporting tool to report game servers:

* Human judgment is always used before any action is taken based on abuse 
report data.

* The potential for malicious players (or competing game server operators) to 
abuse the reporting mechanism is an obvious problem that we have foreseen and 
taken basic measures to prevent.

* We only really care about servers who receive excessive reports of abuse 
relative to other gameservers.  This is pretty effective at canceling our the 
noise of uninformed or malicious users.

One last reminder: we are keeping the option open to apply any bans, etc to an 
*IP*, not just to a game account.  This is a warning to anybody setting up a 
throw-away server account created specifically to do malicious things.

- Fletch

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Re: [hlds_linux] About the TF2 in-game abuse reporting tool

2011-10-28 Thread David Parker
Just out of curiosity, will there be a defined process to appeal a ban?  GSPs 
don't always have a good way to control what their customers do, and banning an 
entire IP address due to one bad server could cripple innocent servers if the 
GSP is sharing the IP.

This doesn't even apply to me.  I'm just wondering what kind of resolution 
processes are in place.

- Dave

- Original Message -
From: Fletcher Dunn fletch...@valvesoftware.com
To: Half-Life dedicated Linux server mailing list 
hlds_linux@list.valvesoftware.com, Half-Life dedicated Win32 server mailing 
list h...@list.valvesoftware.com
Sent: Friday, October 28, 2011 2:10:21 PM
Subject: [hlds_linux] About the TF2 in-game abuse reporting tool

Wanted to clarify a few things about the new feature in the in-game abuse 
reporting tool to report game servers:

* Human judgment is always used before any action is taken based on abuse 
report data.

* The potential for malicious players (or competing game server operators) to 
abuse the reporting mechanism is an obvious problem that we have foreseen and 
taken basic measures to prevent.

* We only really care about servers who receive excessive reports of abuse 
relative to other gameservers.  This is pretty effective at canceling our the 
noise of uninformed or malicious users.

One last reminder: we are keeping the option open to apply any bans, etc to an 
*IP*, not just to a game account.  This is a warning to anybody setting up a 
throw-away server account created specifically to do malicious things.

- Fletch

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visit:
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