Re: [IAEP] Where may developers meet educators? / ¿Donde pueden los desarrolladores encontrar a los educadores?

2011-12-10 Thread Sridhar Dhanapalan
2011/11/29 Carlos Rabassa car...@mac.com:
 Versión en Español sigue al texto Inglés

 I changed the Subject from /
 Cambié el tema desde
  Fwd: [IAEP] Contemplating Your SLOBS Vote.

 Sridhar,

 I find your opinion very much interesting.

 However,  we are not discussing a universal scientific problem.

 I have no doubts your comments apply to some of the teachers you know;  mine
 apply to the teachers I know,  a different group,  probably far away from
 yours.

 We are discussing the individual reasons why a large number of teachers,  in
 different locations all over the world,  are not communicating with the
 creators and developers of applications intended for them.

 Walter initiated this discussion,  asking for help to find a proper venue
 for developers and educators to meet.

 Teachers are good writers by trade and training.

 Venues such as Facebook,  Yammer and SalesForce,  are suitable to consult on
 a specific problem,  reaching many individuals who might be able to answer,
  offering an almost immediate answer.

 Using a system like this,  implies knowing how to explain the problem
 clearly in a language understood by others in the group.  It also frequently
 tends to create many immediate answers from people with lots of good will
 and good intentions but who offer answers that confuse the person with the
 original problem more than helping.

It doesn't have to work that way.

Mailing lists can facilitate lengthy, thoughtful conversation.
However, that risks the tl;dr [1] problem. Our teachers are typically
very time-poor and won't bother reading long posts.

Facebook and similar media are typically best for short and sharp
communications. Yammer isn't limited to 140 characters like Twitter,
so detailed conversation is indeed possible. We've been using Yammer
to manage support requests, which has turned out quite well.

There was another instance on Yammer a few months ago where a teacher
started by asking for a Powerpoint equivalent for Sugar. After a few
messages back-and-forth, Walter was able to solve that teacher's
problem in a much better way by creating a plug-in for Turtle Art.
This is a fantastic example of what direct communications between
teacher and developers can achieve. Yammer presents a platform for
this that everyone is familiar with.


Sridhar


[1] http://www.urbandictionary.com/define.php?term=tl%3Bdr


Sridhar Dhanapalan
Engineering Manager
One Laptop per Child Australia
___
IAEP -- It's An Education Project (not a laptop project!)
IAEP@lists.sugarlabs.org
http://lists.sugarlabs.org/listinfo/iaep


Re: [IAEP] Where may developers meet educators ? / ¿Donde pueden los desarrolladores encontrar a los educadores ?

2011-11-28 Thread mokurai
I have no answer, but I want to make it clear that I find communication
between developers and teachers to be one of the most important problems
we face.

Dwarfed only by the problem of communicating with the children, who are
routinely firewalled away from us.

On Mon, November 28, 2011 2:58 pm, Carlos Rabassa wrote:
 Versión en Español sigue al texto Inglés

 I changed the Subject from / Cambié el tema desde Fwd: [IAEP]
 Contemplating Your SLOBS Vote.

 Sridhar,

 I find your opinion very much interesting.

 However,  we are not discussing a universal scientific problem.

 I have no doubts your comments apply to some of the teachers you know;
 mine apply to the teachers I know,  a different group,  probably far away
 from yours.

 We are discussing the individual reasons why a large number of teachers,
 in different locations all over the world,  are not communicating with the
 creators and developers of applications intended for them.

 Walter initiated this discussion,  asking for help to find a proper venue
 for developers and educators to meet.

 Teachers are good writers by trade and training.

 Venues such as Facebook,  Yammer and SalesForce,  are suitable to consult
 on a specific problem,  reaching many individuals who might be able to
 answer,  offering an almost immediate answer.

 Using a system like this,  implies knowing how to explain the problem
 clearly in a language understood by others in the group.  It also
 frequently tends to create many immediate answers from people with lots of
 good will and good intentions but who offer answers that confuse the
 person with the original problem more than helping.

 My experience from reading the lists points to these main problems with
 some mail lists,  such as IAEP:

 - Language - Teachers in the largest OLPC deployments speak Spanish,  not
 English.  At least the instructions to sign up and to see the archives
 should offer Spanish in addition to the current English and German.
 OLPC-Sur,  seems to reach more teachers.  It offers instructions in
 English and Spanish.

 - Most systems faster than mail lists,  usually produce messages with
 sloppy language.  We all tend to talk that way when in a hurry and among
 friends.  These messages are out of reach to anyone without an
 extraordinary command of the language.  It is frequently impossible for a
 foreigner to understand or to translate for others.

 - Insults: Anyone asking a question has to be ready to receive some rush
 answers that some sensible,  educated people might interpret as offensive.
  Not everyone insults newcomers but,  when an insult is written everyone
 usually remains in silence,  sort of implying it is ok to be rude.  I am
 not offended  by insults.  They just leave me very sad thinking how
 unfortunate those issuing the insult are,  how limited the world they live
 in is.  One of the most straight insults I ever received in these lists
 came from a nice person who only seems to know the world of programming
 Sugar applications.  There are many other things to enjoy in this life.
 There are many other things useful to education,  educators and students.

 - Fast wrong answers from individuals who seem more anxious to show-off
 their knowledge rather than to test their answers before offering them to
 others.

 Translating a quick conversation is more than what I can do.  I will be
 glad to translate any well-thought,  well-written page in English or
 Spanish to the other language.

 This offer applies to anyone in any of the lists I follow.  A well written
 paragraph is usually handled pretty well by automatic translators,  thus
 making it available to almost anyone in the world to read and understand.

 Carlos



 Begin forwarded message:

 From: Sridhar Dhanapalan srid...@laptop.org.au
 Date: November 28, 2011 3:18:21 AM GMT-02:00
 To: Carlos Rabassa car...@mac.com
 Cc: IAEP SugarLabs iaep@lists.sugarlabs.org, voluntarios y
 administradores OLPC para usuarios docentes olpc-...@lists.laptop.org
 Subject: Re: [IAEP] Contemplating Your SLOBS Vote

 On 28 November 2011 08:47, Carlos Rabassa car...@mac.com wrote:
 Walter,
 The networking site you ask for,  seems to be the IAEP list,  located
 at
 http://lists.sugarlabs.org/listinfo/iaep

 Mailing lists are too cumbersome for most of our teachers. We've been
 finding that Yammer works better for non-technical people. Its
 Facebook-like interface feels less threatening, and there are lots of
 other features that a mailing list cannot provide.

 Sridhar

 Versión en Español

 Este diálogo lo comenzó Walter Bender,

 El 18 Nov, 2011, at 11:10 AM, Walter Bender escribió:

 ¿Hay alguna red social en tu pais donde los maestros se reúnen?  Si asi
 fuese,  podríamos frecuentarla . (He hecho esta pregunta muchas veces en
 el pasado sin recibir respuesta. Tal vez Carlos o tu podrían
 investigar?)

 Lo continuó Carlos Rabassa, el 27 de Noviembre, respondiendo

 Walter,

 La red social por la que estás preguntando,  parece ser la lista