This is being posted on behalf of a close friend named Tyler. I know he
is “lurking” in close proximity. Tyler was a young naïve boy right out of
high school, working as a temporary Computer Operator for a large company
(a starting spot that many on the list hold near and dear to their hearts).
Over time, he moved up the ranks and transitioned into the Technical
Support and Systems Programming departments. All appeared grand to the
outsider’s eye, but as time went on Tyler began to realize that his talents
and abilities were no longer appreciated by his company.

The first indications of things going awry were the condescending attitude
and “omnipotent” stance from the Corporate Sysprogs. Tyler was an up and
coming youngster with an endless amount of potential and a knack for
learning new tools, methodologies, and tricks in a quick amount of time
(probably sounds familiar to many on the list). Many loved his abilities
and used his enthusiasm and knowledge to their advantage, while a selected
few tried to tear his reputation to bits. The general consensus was that
the Sysprogs were territorial and fearful of Tyler’s ambition.
Unfortunately, upper management was reliant upon the wicked and did not
support those striving to attain a high level of knowledge.

After years of reading IBM-Main on a daily basis, Tyler came to the
conclusion that his company situation was a mere microcosm of the industry.
Innovation and creativity are on the decline and met with stiff opposition
these days. OCO (Object Code Only) is a prime example of squashing
innovation. This inhibits the System Programmer’s ability to see what is
happening under the covers and mimic/exploit these facilities in other
applications. Nowadays, the Systems Programmer has to make assumptions
about what is happening internally and we aren’t always right (some of us
can never admit it, but we are all wrong at least once in a while). Also,
over time the Systems Programmer’s job responsibilities in many shops have
been reduced to customization of IBM and 3rd party products, performance
monitoring, and fine-tuning Systems and Applications. There are probably
Sysprogs out there who don’t understand a lick of Assembler, but are still
very successful and efficient at their jobs (okay, some of you here may
disagree to the definition of “efficient”. Let’s not go over the definition
of “is” a la Mr. Clinton). Gone are the days of creating customized
applications, exits, etc. for the benefit of companies. It still exists,
but is nowhere near as rampant as in the past.

The ever-increasing complexity of the system is a driving force behind the
transformation of the Systems Programmer job to more drone-like work, but
what it really comes down to is financials. We are all aware of the recent
layoffs within IBM (in the States and Europe) and the expansion of
outsourcing to India. In order to utilize India to its fullest potential,
there had to be extreme standardization. It isn’t realistic to have major
Systems Programming customization performed halfway around the world with
the barriers of locality, time difference, and language. IBM can utilize
India to further its grip on the mainframe and standardization. As IBM
further outsources to India, their cost goes down and thus sweeter deals
are made to companies from IBM to handle their Systems Programming
functions. The company saves face in the industry by proclaiming to
be “outsourcing to IBM”, even though they are indirectly outsourcing to
India. Both IBM and the companies save money, but there are significant
negatives to the above scenario. Once again, innovation and ingenuity is
lost and furthermore, America falls even further down on the Technological
brain spectrum.

So where does this leave Tyler in the big scheme of things? Tyler is a
young man (okay, truly a boy) in his mid-20s with a big future in front of
him. All the stories of System crashes, rebuilding JESs, or fancy ZAPs from
the old days excite him and he wishes he had been around in those days when
there wasn’t such a clamp on things. Tyler recognizes the need for the
clamps (sometimes nooses) these days and complies with them, but that
doesn’t prevent him from dreaming about living in the days of old. What is
the latest excitement in the life of Tyler in the computing world? The non-
event that was Y2K! Tyler gets just as much excitement from watching the
clock turn to midnight every night. So as Tyler looks down the road, he
sees about 40 years (make that 50 as the retirement age will be 75 by then)
of drone-work rewarded with being laid off. Yippee… and not only that, but
the platform may not be around more than half that duration as we seem to
fail to see the need for a better user interface.

The times have changed and there is a significant need to “dumb down”
(yeah, I said it) the interface. This is entirely why Windows is such a
huge success. The interface is appealing and makes things “ultra-simple”
for the user. Most of us here could wing it when signed on to Mainframe TSO
for the very first time by using the panel options, but the majority of
people cannot. However, many 7 year olds can figure out the Windows GUI
interface in about a half-hour after a little experimentation and guidance.
Just because our platform is normally relegated to larger corporations
processing mostly in batch, does not mean that we need to have a crappy
interface that turns people off as soon as they see it. The initial
reaction of the majority would be, “that sucks like the DOS days”, even
though you and I probably love DOS more than Windows (hey, we love the
command-line interpreter). With the advent of Windows and the continued
aging of the mainframe community, it becomes more and more of a necessity
to enhance the user interface. If we choose to ignore this essential aspect
of the operating system, it is truly doomed for failure in the future.

So back to Tyler and his dilemma… what would you do when looking at the
current status of the industry and the road ahead? Tyler has had a friend
who is a Manager of the Technical department for a Unix shop begging for
him for years to come automate the system, so throw that into the mix.
Consider the potential death of the mainframe in Tyler’s working existence,
which would mean he would have to start all over. Consider that Tyler is
rather close to graduating with a Computer Science degree. Consider the
innovation death within mainframe computing and the alternative of Unix,
where customization and scripting is quite rampant and furthermore,
innovation is encouraged. Consider that Tyler has worked with semaphores,
fork, message queue, etc. and would probably pick it up pretty fast.
Consider the fact that jumping ship now might be the best course for
someone in their mid-twenties when the future looks somewhat bleak.

What would you do if you were in Tyler’s shoes knowing now what you have
learned over the years and see ahead in the near and distant future? Well,
Tyler has come to his own conclusion and he isn’t jumping ship anytime
soon. “Not Bloody Likely!”… Why would he jump ship when he has such an
interest and love for what he does? Sure, his company might be fazing him
out, but there are other ones out there that still promote creativity
because they need it to survive. Third-Party products wouldn’t exist if
they conformed to pure standardization. These products are built on the
exploitation (said in the nicest of senses) of the operating system and its
facilities. Tyler just realizes that his current spot is not where he needs
to be and that to further enhance his skills and abilities, he must find
the right fit within the industry. Sure, he might be looking at a long hard
50 years, but when you love something, you don’t abandon it… kind of like
marriage. Hasn’t had any kiddos yet to root him further in the mainframe
world, but Tyler has decided to make a commitment.

For those of you who have seen the movie Fight Club, you can probably
figure out exactly who Tyler (Durden) is. Don’t worry, there won’t be the
same vicious, violent ending to this tale. BTW, all opinions and
assumptions were made by Tyler, so please don’t hold me responsible. ;)

Francisco Medina

(The names have been changed to protect the innocent)

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