Hello listers, since this is my first time post to the list, let me introduce myself just shortly. I'm a german guy and working in the IBM mainframe environment for about 20+ years in several roles (system programmer, dba), most time as employee but since 2+ years as an independant.
Now to my question: I'm currently in charge of doing some research concerning the HMC Remote Support Facility. My customer would like to be able to handle RSF calls from his customer for whom he is taking charge of support issues. There is a local HMC available, capable of accepting incoming calls, but the question is, what type and format are these calls and how could they be handled, e.g. by a yet to be developed application, capable of storing them in a local repository for later retrieval. I couldn't find any detailed descriptions or documentation concerning this feature, neither on IBM's sites nor on others. What I did find are the manuals about the S/390 resp. zSeries Application Programming Interfaces, but there is nothing in it concerning the RSF. Is there anybody out there who could give me some hint or advice? Is there any publicly available documentation, or is this all under closure by the vendors? Any help is highly appreciated. Thanks in advance, Regards Manfred Engelhart ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
