3490 mount POD display problem?

2006-03-23 Thread McKown, John
Our tape operators are saying that there are times when the flashing M
on the 3490's display is not there. The volser is there, but without the
flashing M, they believe that the tape is mounted. Has anybody else
had this problem on z/OS 1.6? Apparently this is an intermittent
problem, not a hard failure. But it does cause definate problems to them
since they watch the 3490 displays more than the z/OS console.

Oh, no hits that looked reasonable on IBMLink that I could find. Not
that that means much of anything.

--
John McKown
Senior Systems Programmer
UICI Insurance Center
Information Technology

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Re: 3490 mount POD display problem?

2006-03-23 Thread Brian Peterson
I believe there are two separate components that can issue the CCW command
which causes the display on the 3490 tape drive.

Allocation: 5752SC1B4
Open/Close/EOV: 5695DF107

Here's what I would do:  Try to get specific examples of mounts where the
message is missing.  Were they associated with mount message IEF233A -
that's Alocation.  Were they associated with IEC501A - that's
Open/Close/EOV.

If you find that all examples the operators come up with are Allocation,
open a PMR with Allocation.  If Open/Close/EOV, then OCE.  If both, then
perhaps it might be a hardware problem.

Just a suggestion - hope it helps!

Brian

On Thu, 23 Mar 2006 08:45:01 -0600, McKown, John
[EMAIL PROTECTED] wrote:

Our tape operators are saying that there are times when the flashing M
on the 3490's display is not there. The volser is there, but without the
flashing M, they believe that the tape is mounted. Has anybody else
had this problem on z/OS 1.6? Apparently this is an intermittent
problem, not a hard failure. But it does cause definate problems to them
since they watch the 3490 displays more than the z/OS console.

Oh, no hits that looked reasonable on IBMLink that I could find. Not
that that means much of anything.

--
John McKown

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Re: 3490 mount POD display problem?

2006-03-23 Thread McKown, John
 -Original Message-
 From: IBM Mainframe Discussion List 
 [mailto:[EMAIL PROTECTED] On Behalf Of Brian Peterson
 Sent: Thursday, March 23, 2006 10:04 AM
 To: IBM-MAIN@BAMA.UA.EDU
 Subject: Re: 3490 mount POD display problem?
 
 
 I believe there are two separate components that can issue 
 the CCW command
 which causes the display on the 3490 tape drive.
 
 Allocation: 5752SC1B4
 Open/Close/EOV: 5695DF107
 
 Here's what I would do:  Try to get specific examples of 
 mounts where the
 message is missing.  Were they associated with mount message IEF233A -
 that's Alocation.  Were they associated with IEC501A - that's
 Open/Close/EOV.
 
 If you find that all examples the operators come up with are 
 Allocation,
 open a PMR with Allocation.  If Open/Close/EOV, then OCE.  If 
 both, then
 perhaps it might be a hardware problem.
 
 Just a suggestion - hope it helps!
 
 Brian

Thanks. Too bad our tape operators tend to get the deer in the head
lights look when you try to talk techie to them. I cannot blame them,
tho. We are planning to eliminate the position of tape operator
completely (ATL + VTS replacing them). All the current tape operators
will be print operators only (they are dual purpose right now), so
nobody will be let go (like people were trying to get away?).

--
John McKown
Senior Systems Programmer
UICI Insurance Center
Information Technology

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information intended for a specific individual and purpose, and its
content is protected by law.  If you are not the intended recipient, you
should delete this message and are hereby notified that any disclosure,
copying, or distribution of this transmission, or taking any action
based on it, is strictly prohibited. 
 

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Re: 3490 mount POD display problem?

2006-03-23 Thread Brian Peterson
Could you simply ask them to give you a list of VOLSERs where the M did not
appear?  Then, you could look up the associated message number in SYSLOG
yourself.  That's really what I meant, anyway

Brian

On Thu, 23 Mar 2006 10:12:24 -0600, McKown, John
[EMAIL PROTECTED] wrote:

 -Original Message-
 From: IBM Mainframe Discussion List
 [mailto:[EMAIL PROTECTED] On Behalf Of Brian Peterson
 Sent: Thursday, March 23, 2006 10:04 AM
 To: IBM-MAIN@BAMA.UA.EDU
 Subject: Re: 3490 mount POD display problem?


 I believe there are two separate components that can issue
 the CCW command
 which causes the display on the 3490 tape drive.

 Allocation: 5752SC1B4
 Open/Close/EOV: 5695DF107

 Here's what I would do:  Try to get specific examples of
 mounts where the
 message is missing.  Were they associated with mount message IEF233A -
 that's Alocation.  Were they associated with IEC501A - that's
 Open/Close/EOV.

 If you find that all examples the operators come up with are
 Allocation,
 open a PMR with Allocation.  If Open/Close/EOV, then OCE.  If
 both, then
 perhaps it might be a hardware problem.

 Just a suggestion - hope it helps!

 Brian

Thanks. Too bad our tape operators tend to get the deer in the head
lights look when you try to talk techie to them. I cannot blame them,
tho. We are planning to eliminate the position of tape operator
completely (ATL + VTS replacing them). All the current tape operators
will be print operators only (they are dual purpose right now), so
nobody will be let go (like people were trying to get away?).

--
John McKown

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send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO
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Re: 3490 mount POD display problem?

2006-03-23 Thread McKown, John
 -Original Message-
 From: IBM Mainframe Discussion List 
 [mailto:[EMAIL PROTECTED] On Behalf Of Brian Peterson
 Sent: Thursday, March 23, 2006 10:19 AM
 To: IBM-MAIN@BAMA.UA.EDU
 Subject: Re: 3490 mount POD display problem?
 
 
 Could you simply ask them to give you a list of VOLSERs where 
 the M did not
 appear?  Then, you could look up the associated message 
 number in SYSLOG
 yourself.  That's really what I meant, anyway
 
 Brian

Hum, that sounds doable. I'm a bit slow today, I guess.

--
John McKown
Senior Systems Programmer
UICI Insurance Center
Information Technology

This message (including any attachments) contains confidential
information intended for a specific individual and purpose, and its
content is protected by law.  If you are not the intended recipient, you
should delete this message and are hereby notified that any disclosure,
copying, or distribution of this transmission, or taking any action
based on it, is strictly prohibited. 
 

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