Re: Help with Tape Hardware Issue TS3500
Lizette: we also encountered a 'lost' tape with our 3494 ATL. In the linear frames/hallway where the gripper runs, there is a supporting strut/bar along the floor that parallels the gripper's drive/tooth track. The bar is wide enough just high enough above the floor panels to hide a 3590 cartridge. The cartridge isn't visible unless you're looking back towards the open door ie. from the drive side of the hallway. (Our ops guy spotted it by accident when he was leaning inside the frame to look closely at the drive status panel and caught a flash of colour from the external tape label.) Don't know if this translates to your TS3500 but you might cop a feel along the floor panels to see what (other than dust bunnies) you might discover in the nooks crannies. (The same ops guy found two more cartridges elsewhere in the 3494 by touch. We speculate that the gripper lost contact while spinning to the opposite side essentially launching the cartridge across the floor like a Frisbee.) -- signature = 6 lines follows -- Neil Duffee, Joe SysProg, U d'Ottawa, Ottawa, Ont, Canada telephone:1 613 562 5800 x4585 fax:1 613 562 5161 mailto:NDuffee of uOttawa.ca http:/ /aix1.uottawa.ca/ ~nduffee How *do* you plan for something like that? Guardian Bob, Reboot For every action, there is an equal and opposite criticism. Systems Programming: Guilty, until proven innocent John Norgauer 2004 -Original Message- From: Linda Mooney [mailto:lin..ls...@com...net] Sent: October 18, 2011 16:20 Subject: Re: Help with Tape Hardware Issue TS3500 [snip] 3494 ATL. [snip] a tape go missing with last status of being in the gripper. Both times, we found the tape on the floor of the ATL, once bumped underneath the edge of one of the drives in the ATL and once one the floor by the robot's 'garage'. - Original Message - From: Lizette Koehler star...@min...com To: IBM-MAIN@bama.ua.edu Sent: Tuesday, October 18, 2011 12:55:17 PM Subject: Help with Tape Hardware Issue TS3500 I had a hardware failure of some kind on Oct 15. Today I am missing the tape that was indicated in the messages. I looked at the ATL through the web interface and it says it is in the gripper(acc1,g1) [snip] The Operators have opened up the ATL and manually scanned for the tape. [snip] The hardware support vendor says they did not remove any tapes [snip] -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
Re: Help with Tape Hardware Issue TS3500
In 1867132420.1042181.1318969175813.javamail.r...@sz0042a.emeryville.ca.mail.comcast.net, on 10/18/2011 at 08:19 PM, Linda Mooney linda.lst...@comcast.net said: We used to have a 3494 ATL. We had it for over 10 years. A couple of times, we had a tape go missing with last status of being in the gripper. Both times, we found the tape on the floor of the ATL, once bumped underneath the edge of one of the drives in the ATL and once one the floor by the robot's 'garage'. I wonder if they copied that from the MSS? -- Shmuel (Seymour J.) Metz, SysProg and JOAT ISO position; see http://patriot.net/~shmuel/resume/brief.html We don't care. We don't have to care, we're Congress. (S877: The Shut up and Eat Your spam act of 2003) -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
Help with Tape Hardware Issue TS3500
I had a hardware failure of some kind on Oct 15. Today I am missing the tape that was indicated in the messages. I looked at the ATL through the web interface and it says it is in the gripper(acc1,g1) ISMF shows the tape as VOLUME MISPLACED. Earlier it had VOLUME UNAVAILABLE. CA-1 shows SCRATCH. When a CA-1 CTSSYNC is run it gets an RC08 on this drive with the following error codes ERROR(S)SCRATCH 300761 REQUEST FAILED RC=012,RS=070,FB= CBR4195I LACS retry possible for job PRODJOB: 603 IEE763I NAME= CBRLLACS CODE= 140376 CBR4000I LACS WAIT permanent error for drive 0A0B. CBR4118I Library ATL0001 drive no longer available. IEE764I END OF CBR4195I RELATED MESSAGES *4569 CBR4196D Job PRODJOB, drive 0A0B, volser SCRTCH, error code 140376. Reply 'R' to retry or 'C' to cancel. *CBR3762E Library VTS0001 intervention required. *CBR3762E Library VTS0001 intervention required. *CBR3762E Library VTS0001 intervention required. *CBR3762E Library VTS0001 intervention required. CBR3776I Volume 300761 inaccessible in library ATL0001. *CBR3762E Library VTS0001 intervention required. *CBR3762E Library ATL0001 intervention required. CBR3751I Device 0A0B in library ATL0001 is unavailable. IEF880I 0A0B NOW OFFLINE BY OAM CBR3776I Volume 300761 inaccessible in library ATL0001. *CBR3762E Library ATL0001 intervention required. We have run the inventory a couple of times and not luck in spotting the errant tape. The Operators have opened up the ATL and manually scanned for the tape. So far it is missing in action. Any ideas where I can go next? The hardware support vendor says they did not remove any tapes when they came in and brought the drive back on line. And the only thing I know the vendor did was run an inventory and bring the A0B drive back online. Thanks Lizette -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
Re: Help with Tape Hardware Issue TS3500
Hi Lizette, We used to have a 3494 ATL. We had it for over 10 years. A couple of times, we had a tape go missing with last status of being in the gripper. Both times, we found the tape on the floor of the ATL, once bumped underneath the edge of one of the drives in the ATL and once one the floor by the robot's 'garage'. HTH, Linda - Original Message - From: Lizette Koehler stars...@mindspring.com To: IBM-MAIN@bama.ua.edu Sent: Tuesday, October 18, 2011 12:55:17 PM Subject: Help with Tape Hardware Issue TS3500 I had a hardware failure of some kind on Oct 15. Today I am missing the tape that was indicated in the messages. I looked at the ATL through the web interface and it says it is in the gripper(acc1,g1) ISMF shows the tape as VOLUME MISPLACED. Earlier it had VOLUME UNAVAILABLE. CA-1 shows SCRATCH. When a CA-1 CTSSYNC is run it gets an RC08 on this drive with the following error codes ERROR(S) SCRATCH 300761 REQUEST FAILED RC=012,RS=070,FB= CBR4195I LACS retry possible for job PRODJOB: 603 IEE763I NAME= CBRLLACS CODE= 140376 CBR4000I LACS WAIT permanent error for drive 0A0B. CBR4118I Library ATL0001 drive no longer available. IEE764I END OF CBR4195I RELATED MESSAGES *4569 CBR4196D Job PRODJOB, drive 0A0B, volser SCRTCH, error code 140376. Reply 'R' to retry or 'C' to cancel. *CBR3762E Library VTS0001 intervention required. *CBR3762E Library VTS0001 intervention required. *CBR3762E Library VTS0001 intervention required. *CBR3762E Library VTS0001 intervention required. CBR3776I Volume 300761 inaccessible in library ATL0001. *CBR3762E Library VTS0001 intervention required. *CBR3762E Library ATL0001 intervention required. CBR3751I Device 0A0B in library ATL0001 is unavailable. IEF880I 0A0B NOW OFFLINE BY OAM CBR3776I Volume 300761 inaccessible in library ATL0001. *CBR3762E Library ATL0001 intervention required. We have run the inventory a couple of times and not luck in spotting the errant tape. The Operators have opened up the ATL and manually scanned for the tape. So far it is missing in action. Any ideas where I can go next? The hardware support vendor says they did not remove any tapes when they came in and brought the drive back on line. And the only thing I know the vendor did was run an inventory and bring the A0B drive back online. Thanks Lizette -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
Re: Help with Tape Hardware Issue TS3500
Drive, output bin, floor? In a message dated 10/18/2011 3:02:28 P.M. Central Daylight Time, stars...@mindspring.com writes: And the only thing I know the vendor did was run an inventory and bring the A0B drive back online. -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
Re: Help with Tape Hardware Issue TS3500
Thanks everyone. We looked high and low in the ATL. Nothing in the gripper, floor, bin, misplaced in the slots. We checked every tape in the ATL Frame (fortunately we are small @800 tapes). So I will have to keep pressing on and seeing if maybe the hardware support vendor put it somewhere we did not think about. Lizette -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
