Re: netspool print output lost when printer in power saver mode

[Howard Turetzky]

Retries and retention are controlled by the Infoprint Server Printer Definition 
(on the IP PrintWay options screen) or in JCL. The default, if nothing is 
specified in either case, is to not retain or retry the job in the event of a 
failure. A message will be written to the message log (see Infoprint Central or 
the aoplogu command to retrieve the messages).

For more detail, see the Infoprint Server Administration book (S544-5745), 
Chapter 14, "Planning printer definitions for IP PrintWay", "Handling 
unsuccessful data transmissions", the Infoprint Server User's Guide 
(S544-5746), "JCL parameters for printing with IP PrintWay" under RETRYL, 
RETRYT, RETAINS, RETRYT parameters, or in the JCL manual for the same 
parameters under the OUTPUT statement.

Howard Turetzky
Advanced Technical Support
Ricoh Production Print Solutions
howard.turet...@infoprint.com

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netspool print output lost when printer in power saver mode

[Tim Brown]

Output  sent from JES2 via IP/Printway - Netspool to a network printer gets 
lost if the printer is in some form of condition like

power saver mode or a form of intervention. Our question is why doesn't the 
JES2 printer indicate an error

and keep the output in the queue so that once the hardware issue is resolved 
the output can be printed.



When printing via standard windows network queues this is not an issue , since 
we see the error in the print queue

and the output is still in the queue.





Thanks,



Tim Brown
Supervisor Computer Operations

Central Hudson Gas & Electric
284 South Ave
Poughkeepsie, NY 12601
Email:   tbr...@cenhud.com << 
 mailto:tbr...@cenhud.com>>
Phone: 845-486-5643
Fax: 845-486-5921
Cell: 845-235-4255




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