-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Sr Technical Support Engineer
* Responsible for answering web based inquiries from customers regarding company software. * Analyzes problems with non-functioning software to identify problem areas and recommend corrective action. * Recommends solutions to customer questions. * Maintains a log of problems so that recurring problems can be reported to product development. * May include team lead responsibilities at this level. * Works under general supervision. * A certain degree of creativity and latitude is required. * Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways. * Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. * Demonstrates good judgment in selecting methods and techniques for obtaining solutions. * Interacts with senior internal and external personnel. * Normally receives little instruction on day-to-day work, general instructions on new assignments. * Typically requires a minimum of 5 years of related experience. Please send CV in Open Document format to punejobs at redhat dot com -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.7 (GNU/Linux) Comment: Using GnuPG with Fedora - http://enigmail.mozdev.org iD8DBQFGgUTZ+g4kmZ76nyERAmMkAKCPwoJ1OSxBkXTCWlbam0yL07r1JgCfQGOb rlyrajSf5FlNN86+flp14lU= =pSAC -----END PGP SIGNATURE----- _______________________________________________ ilugd mailinglist -- ilugd@lists.linux-delhi.org http://frodo.hserus.net/mailman/listinfo/ilugd Archives at: http://news.gmane.org/gmane.user-groups.linux.delhi http://www.mail-archive.com/ilugd@lists.linux-delhi.org/
