Re: [imp] preview of attached files in imp

2014-09-16 Thread Michael M Slusarz

Quoting francis picabia fpica...@gmail.com:


So you can understand better how the user sees this, I include
the way it is reported to our helpdesk...


I have tried several times to place a short attachment onto an e-mail
that I am trying to send. Each time a message comes back to me
indicating that the attachment is uploaded and a second one is received
that the is a problem with the attachment


What error?

michael


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Re: [imp] preview of attached files in imp

2014-09-16 Thread francis picabia
On Tue, Sep 16, 2014 at 5:19 AM, Michael M Slusarz slus...@horde.org
wrote:

 Quoting francis picabia fpica...@gmail.com:

  So you can understand better how the user sees this, I include
 the way it is reported to our helpdesk...


 I have tried several times to place a short attachment onto an e-mail
 that I am trying to send. Each time a message comes back to me
 indicating that the attachment is uploaded and a second one is received
 that the is a problem with the attachment


 What error?





A fatal error has occurred

Could not display attachment data.

1. IMP_Compose_View-composeAttachPreview()
/usr/local/www/horde/imp/view.php:44

Details

The full error message is logged in Horde's log file, and is shown
below only to administrators. Non-administrative users will not see
error details.

IMP_Exception Object
(
[details] =
[logged] = 1
[_logLevel:protected] = 0
[message:protected] = Could not display attachment data.
[string:Exception:private] =
[code:protected] = 0
[file:protected] = /usr/local/www/horde/imp/lib/Compose/View.php
[line:protected] = 54
[trace:Exception:private] = Array
(
[0] = Array
(
[file] = /usr/local/www/horde/imp/view.php
[line] = 44
[function] = composeAttachPreview
[class] = IMP_Compose_View
[type] = -
[args] = Array
(
[0] = 1
[1] = 1
[2] =
)

)

)

[previous:Exception:private] =
)


This error can be reproduced by attaching a word doc in compose,
and clicking on the named attachment in the compose window after.

It is out of the box behavior.  I'm not trying to make it preview in the
browser.
We just want a session where users will be confident uploading
the attachment has worked.
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[imp] Activesync email sent from address

2014-09-16 Thread John H. Bennett III

Hello,

I'm testing out ActiveSync and things seem to be working more or less.  
 One thing that I have noticed is when I send an email from my  
device, the person getting the email shows that the from name is my  
userid.  When I send an email from imp, the from is displayed as what  
I have configured for my default identity.  Is there something I need  
to do with my ActiveSync settings to get it to show something other  
than my userid, or is what how things work?


Thank you,

John



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[imp] Horizontal/Vertical layout focus

2014-09-16 Thread John H. Bennett III


Hello again,

Another gripe I keep getting is the inability of the webmail client to  
maintain focus while in the preview window.  People don't want to have  
to either double-click a message, or when in the preview window, click  
on the scroll bar to scroll through a message, they would rather be  
able to click on the layout view, and once in that view, be able to  
use the mouse or keyboard keys to scroll through their message.  Why?   
Yeah, because that's what outlook can do.


I'm up for any words or reasons I can tell my users as to why this  
isn't possible with horde.


Thanks,

John

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Re: [imp] Horizontal/Vertical layout focus

2014-09-16 Thread Michael M Slusarz

Quoting John H. Bennett III benne...@thebennetthome.com:


Hello again,

Another gripe I keep getting is the inability of the webmail client  
to maintain focus while in the preview window.  People don't want to  
have to either double-click a message, or when in the preview  
window, click on the scroll bar to scroll through a message, they  
would rather be able to click on the layout view, and once in that  
view, be able to use the mouse or keyboard keys to scroll through  
their message.  Why?  Yeah, because that's what outlook can do.


I'm up for any words or reasons I can tell my users as to why this  
isn't possible with horde.


Because browser UI elements != OS UI elements.

We make use of IFRAMEs (for HTML messages) to segregate potentially  
dangerous external data (message content) from the rest of the page.   
IFRAMEs are handled differently by each browser.  An IFRAME, by  
default, has no connection/contact to the parent page.  So if you do  
something in the IFRAME, this has NO EFFECT on the rest of the page.


Essentially, you can think of the message preview as a completely  
separate application than IMP.  We *try* to capture clicks/keypresses  
inside of the IFRAME, but this is not always possible (e.g. browser  
issues; for security reasons we may not be able to precisely simulate  
that click in the parent page).


michael

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Re: [imp] Horizontal/Vertical layout focus

2014-09-16 Thread John H. Bennett III


Quoting Michael M Slusarz slus...@horde.org:


Quoting John H. Bennett III benne...@thebennetthome.com:


Hello again,

Another gripe I keep getting is the inability of the webmail client  
to maintain focus while in the preview window.  People don't want  
to have to either double-click a message, or when in the preview  
window, click on the scroll bar to scroll through a message, they  
would rather be able to click on the layout view, and once in that  
view, be able to use the mouse or keyboard keys to scroll through  
their message.  Why?  Yeah, because that's what outlook can do.


I'm up for any words or reasons I can tell my users as to why this  
isn't possible with horde.


Because browser UI elements != OS UI elements.

We make use of IFRAMEs (for HTML messages) to segregate potentially  
dangerous external data (message content) from the rest of the page.  
 IFRAMEs are handled differently by each browser.  An IFRAME, by  
default, has no connection/contact to the parent page.  So if you do  
something in the IFRAME, this has NO EFFECT on the rest of the page.


Essentially, you can think of the message preview as a completely  
separate application than IMP.  We *try* to capture  
clicks/keypresses inside of the IFRAME, but this is not always  
possible (e.g. browser issues; for security reasons we may not be  
able to precisely simulate that click in the parent page).


michael

___
Michael Slusarz [slus...@horde.org]



Hi Michael,

Yes, OK, thank you for explaining, but when using Outlook Web Access,  
you don't have this issue, no matter if you are using a MAC, or  
Windows PC.  Once you change the focus to the preview pane, you are  
able to scroll with the mouse, or by using the keyboard keys. Is this  
still a matter of UI elements != OS UI elements, or is MS using some  
other method than what horde uses or can use?


Thanks again,

John



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Re: [imp] Horizontal/Vertical layout focus

2014-09-16 Thread Michael M Slusarz

Quoting John H. Bennett III benne...@thebennetthome.com:


Quoting Michael M Slusarz slus...@horde.org:


Quoting John H. Bennett III benne...@thebennetthome.com:


Hello again,

Another gripe I keep getting is the inability of the webmail  
client to maintain focus while in the preview window.  People  
don't want to have to either double-click a message, or when in  
the preview window, click on the scroll bar to scroll through a  
message, they would rather be able to click on the layout view,  
and once in that view, be able to use the mouse or keyboard keys  
to scroll through their message.  Why?  Yeah, because that's what  
outlook can do.


I'm up for any words or reasons I can tell my users as to why this  
isn't possible with horde.


Because browser UI elements != OS UI elements.

We make use of IFRAMEs (for HTML messages) to segregate potentially  
dangerous external data (message content) from the rest of the  
page.  IFRAMEs are handled differently by each browser.  An IFRAME,  
by default, has no connection/contact to the parent page.  So if  
you do something in the IFRAME, this has NO EFFECT on the rest of  
the page.


Essentially, you can think of the message preview as a completely  
separate application than IMP.  We *try* to capture  
clicks/keypresses inside of the IFRAME, but this is not always  
possible (e.g. browser issues; for security reasons we may not be  
able to precisely simulate that click in the parent page).


michael

___
Michael Slusarz [slus...@horde.org]



Hi Michael,

Yes, OK, thank you for explaining, but when using Outlook Web  
Access, you don't have this issue, no matter if you are using a MAC,  
or Windows PC.  Once you change the focus to the preview pane, you  
are able to scroll with the mouse, or by using the keyboard keys. Is  
this still a matter of UI elements != OS UI elements, or is MS using  
some other method than what horde uses or can use?


Microsoft probably has 20 full-time engineers working on the Outlook  
Web Access team.  That's the difference.


michael

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Re: [imp] Horizontal/Vertical layout focus

2014-09-16 Thread Michael M Slusarz

Quoting John H. Bennett III benne...@thebennetthome.com:


Quoting Michael M Slusarz slus...@horde.org:


Quoting John H. Bennett III benne...@thebennetthome.com:


Hello again,

Another gripe I keep getting is the inability of the webmail  
client to maintain focus while in the preview window.  People  
don't want to have to either double-click a message, or when in  
the preview window, click on the scroll bar to scroll through a  
message, they would rather be able to click on the layout view,  
and once in that view, be able to use the mouse or keyboard keys  
to scroll through their message.  Why?  Yeah, because that's what  
outlook can do.


I'm up for any words or reasons I can tell my users as to why this  
isn't possible with horde.


Because browser UI elements != OS UI elements.

We make use of IFRAMEs (for HTML messages) to segregate potentially  
dangerous external data (message content) from the rest of the  
page.  IFRAMEs are handled differently by each browser.  An IFRAME,  
by default, has no connection/contact to the parent page.  So if  
you do something in the IFRAME, this has NO EFFECT on the rest of  
the page.


Essentially, you can think of the message preview as a completely  
separate application than IMP.  We *try* to capture  
clicks/keypresses inside of the IFRAME, but this is not always  
possible (e.g. browser issues; for security reasons we may not be  
able to precisely simulate that click in the parent page).


michael

___
Michael Slusarz [slus...@horde.org]



Hi Michael,

Yes, OK, thank you for explaining, but when using Outlook Web  
Access, you don't have this issue, no matter if you are using a MAC,  
or Windows PC.  Once you change the focus to the preview pane, you  
are able to scroll with the mouse, or by using the keyboard keys


And I'm also confused because you can scroll with the mouse and the  
keyboard keys using IMP.  Have been able to forever.


michael

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Re: [imp] preview of attached files in imp

2014-09-16 Thread Michael M Slusarz

Quoting francis picabia fpica...@gmail.com:


On Tue, Sep 16, 2014 at 5:19 AM, Michael M Slusarz slus...@horde.org
wrote:


Quoting francis picabia fpica...@gmail.com:

 So you can understand better how the user sees this, I include

the way it is reported to our helpdesk...


I have tried several times to place a short attachment onto an e-mail
that I am trying to send. Each time a message comes back to me
indicating that the attachment is uploaded and a second one is received
that the is a problem with the attachment



What error?






A fatal error has occurred

Could not display attachment data.

1. IMP_Compose_View-composeAttachPreview()
/usr/local/www/horde/imp/view.php:44


The only way that I'm aware of to get this is if you don't have a  
backend setup to save attachment data.


This is a panic error.  There is no way you should be able to get to  
this in normal activity.


I have no problems attaching a word doc and then clicking on the link  
after attaching.


michael

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Re: [imp] Horizontal/Vertical layout focus

2014-09-16 Thread John H. Bennett III


Quoting Michael M Slusarz slus...@horde.org:


Quoting John H. Bennett III benne...@thebennetthome.com:


Quoting Michael M Slusarz slus...@horde.org:


Quoting John H. Bennett III benne...@thebennetthome.com:


Hello again,

Another gripe I keep getting is the inability of the webmail  
client to maintain focus while in the preview window.  People  
don't want to have to either double-click a message, or when in  
the preview window, click on the scroll bar to scroll through a  
message, they would rather be able to click on the layout view,  
and once in that view, be able to use the mouse or keyboard keys  
to scroll through their message.  Why?  Yeah, because that's what  
outlook can do.


I'm up for any words or reasons I can tell my users as to why  
this isn't possible with horde.


Because browser UI elements != OS UI elements.

We make use of IFRAMEs (for HTML messages) to segregate  
potentially dangerous external data (message content) from the  
rest of the page.  IFRAMEs are handled differently by each  
browser.  An IFRAME, by default, has no connection/contact to the  
parent page.  So if you do something in the IFRAME, this has NO  
EFFECT on the rest of the page.


Essentially, you can think of the message preview as a completely  
separate application than IMP.  We *try* to capture  
clicks/keypresses inside of the IFRAME, but this is not always  
possible (e.g. browser issues; for security reasons we may not be  
able to precisely simulate that click in the parent page).


michael

___
Michael Slusarz [slus...@horde.org]



Hi Michael,

Yes, OK, thank you for explaining, but when using Outlook Web  
Access, you don't have this issue, no matter if you are using a  
MAC, or Windows PC.  Once you change the focus to the preview pane,  
you are able to scroll with the mouse, or by using the keyboard keys


And I'm also confused because you can scroll with the mouse and the  
keyboard keys using IMP.  Have been able to forever.


michael

___
Michael Slusarz [slus...@horde.org]



Not in the preview window.  If you are viewing a message in the  
preview window, and click within the preview window area, then hit the  
down arrow key, you are moved to the next email message.  Hitting the  
page down key, you are taken to the last email shown on your screen.  
If you hit end, then you are taken to your last email.  You can, or at  
least I can, only move within the preview window, by cicking on the  
scroll bar.  Of course, double-clicking on the message and having that  
as the main focus, enables you to scroll by any method.


I have this behavior with Chrome and IE-11, and on a MAC using Safari.

Please know that I am only asking to try to better explain to people  
how to better use the horde webmail system versus what most used to  
use in Outlook.


John



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