Re: Please help troubleshooting connection problem via SSH

2004-10-07 Thread J. David Boyd
Chris Weiss <[EMAIL PROTECTED]> writes:

> I've got one client who is having trouble connecting to our CVS
> server. I'm trying to troubleshoot the problem, but am not having much
> luck.
> 
> Our setup is CVS server 1.11.5, client 1.11.1.3, we're connecting via
> SSH tunnel. We've got the keys syncronized, so the client doesn't need
> to enter a password to connect.
> I'm able to successfully connect using the client's account, but he is
> not. We've been successfully using this system for a while with a
> dozen users who are having no issues connecting.
> He can SSH in, so we know it's not a blocked port issue.
> The client's machine is WinXP (unknown if SP2 is installed)
> 
> Client-wise, we're using WinCVS and Turtle - I've tried CVS from the
> command prompt as well with no success.
> 
> The symptoms are - if trying to do a Checkout or get a module list,
> the client freezes with no output at all. We've left it for minutes at
> a time with no response.
> Here is the client's output for CVS Version:
> Client: Concurrent Versions System (CVSNT) 1.11.1.3  (Build 57k)
> (client/server)
>  Server:
> 
> 
> 
> Does anyone have any ideas what could be causing his issues or any
> further steps to take to troubleshoot this? I'm new to the whole CVS
> thing (my experience was all Perforce) and this is all a trial-by-fire
> for me.

You say that you can use the client's account no problem, but you don't mean
his machine, just his login info,of course.  

It sounds as if his CVSROOT string is incorrect.  What did you all put into
the preferences section of WinCVS to connect him to your system?

That wouldn't stop him from manually SSHing into the system, but it would
certainly keep WinCVS from connecting.

Dave



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Re: Please help troubleshooting connection problem via SSH

2004-10-07 Thread J. David Boyd
Chris Weiss <[EMAIL PROTECTED]> writes:

> J. David Boyd wrote:
> 
> >Chris Weiss <[EMAIL PROTECTED]> writes:
> >
> >  
> >>I've got one client who is having trouble connecting to our CVS
> >>server. I'm trying to troubleshoot the problem, but am not having much
> >>luck.
> >>
> >>Our setup is CVS server 1.11.5, client 1.11.1.3, we're connecting via
> >>SSH tunnel. We've got the keys syncronized, so the client doesn't need
> >>to enter a password to connect.
> >>I'm able to successfully connect using the client's account, but he is
> >>not. We've been successfully using this system for a while with a
> >>dozen users who are having no issues connecting.
> >>He can SSH in, so we know it's not a blocked port issue.
> >>The client's machine is WinXP (unknown if SP2 is installed)
> >>
> >>Client-wise, we're using WinCVS and Turtle - I've tried CVS from the
> >>command prompt as well with no success.
> >>
> >>The symptoms are - if trying to do a Checkout or get a module list,
> >>the client freezes with no output at all. We've left it for minutes at
> >>a time with no response.
> >>Here is the client's output for CVS Version:
> >>Client: Concurrent Versions System (CVSNT) 1.11.1.3  (Build 57k)
> >>(client/server)
> >> Server:
> >>
> >>
> >>
> >>Does anyone have any ideas what could be causing his issues or any
> >>further steps to take to troubleshoot this? I'm new to the whole CVS
> >>thing (my experience was all Perforce) and this is all a trial-by-fire
> >>for me.
> >>
> >
> >You say that you can use the client's account no problem, but you don't mean
> > his machine, just his login info,of course.  It sounds as if his
> > CVSROOT string is incorrect.  What did you all put into
> >the preferences section of WinCVS to connect him to your system?
> >
> >That wouldn't stop him from manually SSHing into the system, but it would
> >certainly keep WinCVS from connecting.
> >
> >Dave
> >
> >  
> I'm pretty sure it's not a CVSROOT issue unless there's something
> machine specific in that variable. We'd set it multiple times over the
> course of testing (it's not persistent in the shell) and several of
> those times were copy/pastes from CVSROOT settings that worked
> successfully on my machine (we've been debugging via IM).
> 
> I'm also guessing that if there was a bad CVSROOT, at least one of the
> clients would have given a descriptive error and not just hung.
> 
> Thanks for the ideas though!
> 

So you are saying that the client can connect to CVS through SSH on the
command line?  Just not in WinCVS or Turtle?  That definitely would not be a
CVSROOT problem then.

Sorry for being no help...





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