Removing orphaned mailboxes from MUPDATE server

2012-10-26 Thread David Mayo

I ran ctl_mboxlist -maw on one of my back end IMAP servers this morning 
and saw this output:

Remove from MUPDATE: user.xx.root.incron
Remove from MUPDATE: user.xx.Trash.HCWG.Minutes
Remove from MUPDATE: user.xx.freshers-week.fwem.FW09.Rep emails

They do not show up if I search for them in cyradm but I found them 
lurking on the MUPDATE server:

$ ctl_mboxlist -d | grep   3 
user.xx.Trash.HCWG.Minutes  3 imap-backend.bath.ac.uk!00
user.xx.root.incron 3 imap-backend.bath.ac.uk!04
user.xx.freshers-week.fwem.FW09.Rep emails  3 imap-backend.bath.ac.uk!04

Running ctl_mboxlist -ma on the back end doesn't clear these up. How did 
these mailbox entries get into state and what is the safest 
downtime-free way to remove them from the MUPDATE server? ctl_mboxlist 
doesn't have an advertised way of doing this.

The front end is 2.4.16 and the back end is 2.3.13.

Many thanks,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK


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admins access from Cyrus 2.4 proxy

2012-06-28 Thread David Mayo

We have started the process of upgrading our Cyrus IMAP service from 2.3 
to 2.4. We upgraded the proxy IMAP server earlier this week and 
subsequently noticed that quotas can no longer be viewed or set from the 
proxy IMAP server.

Cyrus 2.3 front end behaviour:

== cyradm ==

proxy lq user.test
  STORAGE 121/25 (0.0484%)
proxy

== Proxy ==

C: 5 GETQUOTA user.test
S: 5 NO [REFERRAL imap://;AUTH=*@backend.bath.ac.uk/user.test] Remote 
mailbox.

== Backend ==

C: 5 GETQUOTA user.test
S: * QUOTA user.test (STORAGE 121 25)


Cyrus 2.4 front end behaviour:

== cyradm ==

proxy lq user.test

proxy

== Proxy ==

C: 4 GETQUOTA user.test
S: 4 NO Permission denied

== Backend ==

C: 4 Getquota {11+}
user.test
S: 4 NO Permission denied


Direct to Cyrus 2.3 backend using the same admin user:

== cyradm ==

backend getacl user.test
  STORAGE 121/25 (0.0484%)
backend

== Backend ==

C: 1 Getquota {11+}
user.test
S: * QUOTA user.test (STORAGE 121 25)
1 OK Completed

Server details: 2x Solaris 10 x86 machines, proxy server 2.4.16, backend 
server 2.3.13.

proxyd_disable_mailbox_referrals is set to true on imapd.conf on the 
proxy server for both versions.

It's good to see that an IMAP referral isn't being generated by the 
front end server - we use Kerberos authentication so the login was 
happening automatically anyway - but is it expected behaviour that the 
admin user be denied admin rights when logging in from a proxy server? 
Or should I raise a bug about this?

Thanks,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

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Upgrading Murder from 2.3 to 2.4

2012-05-11 Thread David Mayo

We are looking at upgrading from Cyrus IMAP 2.3 to 2.4. We run a Murder 
with one front end server and one back end server. We plan to XFER 
mailboxes from the old back end to a new back end server with more storage.

 From the mailing list I understand we should upgrade the front end 
server first before transferring mailboxes.

My planned changes for the front end server are to add the 
suppress_capabilities directive to imapd.conf, ensure the lock directory 
is created on tmpfs and touch a blank user_deny.db. My expectation is 
that I can stop the front end server, upgrade the software and restart 
it with the updated imapd.conf.

As far as the front end upgrade is concerned, is there really any 
difference between the behaviour of 2.3 vs 2.4? Most of the changes 
appear to be focused on the mailbox handling code. Does anyone running a 
Murder have experience of the upgrade from 2.3 to 2.4 they could share? 
Will users notice any difference at this stage?

Thanks,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK


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Re: Can't see messages, reconstruct doesn't work

2011-04-19 Thread David Mayo
Eric,

On 19/04/11 11:01, Eric Knudstrup wrote:

 On 04/19/2011 02:43 AM, Patrick Boutilier wrote:
 On 04/19/2011 06:34 AM, Eric Knudstrup wrote:
 I have a problem in which there are messages in my main INBOX directory,
 but they aren't seen in my IMAP client.
 Unfortunately, when I tell it to reconstruct through cyradm, I see a
 pair of .NEW files created, but they're empty and the reconstruct returns?
 This is with 2.4.7.
 Are the .NEW files still there after reconstruct ends? If so it sounds
 like reconstruct is crashing. Anything in your logs files?
 Nothing.  I just tried deleting the cyrus.* files and that works.  I was
 replicating this installation to another (new) 2.4.7 installation,
 starting about a week ago.

Are the messages marked as deleted? Try checking with unexpunge -l 
mailbox - if you deleted cyrus.expunge and reconstructed, the 
messages would reappear in the mailbox.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

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Renaming top level/sub mailboxes

2011-01-25 Thread David Mayo

When I try to move a top level mailbox to be a sub mailbox, or vice 
versa, the IMAP server returns:

NO Operation is not supported on mailbox

eg.

renm user.toplevel user.aa.toplevel
renm user.aa.toplevel user.toplevel

Why is this? Can I get around it other than creating a new mailbox and 
copying the messages over (which loses the \Seen state).

We are running Cyrus 2.3.13.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK


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Re: Renaming top level/sub mailboxes

2011-01-25 Thread David Mayo
Simon,

On 25/01/11 15:40, Simon Matter wrote:

 When I try to move a top level mailbox to be a sub mailbox, or vice
 versa, the IMAP server returns:

 NO Operation is not supported on mailbox

 eg.

 renm user.toplevel user.aa.toplevel
 renm user.aa.toplevel user.toplevel

 Why is this? Can I get around it other than creating a new mailbox and
 copying the messages over (which loses the \Seen state).

 Is 'allowusermoves' enabled in imapd.conf?

Yes. I can rename top level mailboxes to other top level mailboxes, or 
sub mailboxes to other sub mailboxes - it's just renaming between the 
two types that fails.

Regards,


Dave
Networks/Systems Administrator, BUCS

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Re: Removing a mailbox with a very long name

2010-11-25 Thread David Mayo
Bron,

On 24/11/10 23:01, Bron Gondwana wrote:

 On Wed, Nov 24, 2010 at 04:13:11PM +0100, Michael Menge wrote:
 We're running Cyrus 2.3.13.

 Any reason why so old?  There were some fixes for this shipped
 more in the later 2.3 series releases, because we had the same
 issue at FastMail!

2.3.14 had bugs (didn't work with group: ACLs) and 2.3.15 wouldn't 
compile happily on Solaris due to issues with compression libraries, as 
I recall. By then, the servers were live so we stayed at that version.

If we did upgrade from 2.3.13 - 2.3.16 is there anything that would 
prevent us from downgrading again if we hit problems? The changelog does 
show quite a few improvements!

 Do you use delete_mode: delayed ?
 this will rename the folder to $DELETEPREFIX.$OLDNAME.$TIMESTAMP
 which would result in a longer Name.

 You can try to rename it to a shorter name and
 deleting the renamed folder?

 That's what I was going to say!  That's how we wound up dealing
 with the worst offenders.

cyradm wouldn't let me even type a name that long! Perhaps I could have 
done it via a telnet session, but after DELETE returned Invalid mailbox 
name I kinda assumed nothing would work.

 If you live anywhere near the Apple campus you could go over and
 have a few choice words with thier mail client developers too...

 FYI: more recent Cyrus rejects the creation of any mailbox with
 INBOX.INBOX (any case) in the internal name (so user.foo.Inbox is
 still fine, but user.foo.Inbox.Inbox is not)

Yes - this would be handy.

 An other ideas is to remove the mailboxname from the mailbox.db and
 deleting it on the filesystem.

 Use on your own risk
 cyr_dbtool $configdirectory/mailboxes.db skiplist delete
 user.abc20.INBOX..

 Yep!  That will definitely work.

That's what I did in the end, and it worked a treat!

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

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Removing a mailbox with a very long name

2010-11-24 Thread David Mayo

Can someone suggest the best way of deleting a mailbox that has gotten 
too long?

This one is stopping our daily quota fix command from running:

Nov 24 06:40:07 imap.bath.ac.uk quota[12707]: [ID 240394 mail.error] 
IOERROR: opening quota file 
/opt/etc/imapd/quota/a/user.abc20.INBOX.INBOX.INBOX.INBOX.INBOX.toINBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.Deleted
 
Messages: File name too long
Nov 24 06:40:07 imap.bath.ac.uk quota[12707]: [ID 335833 mail.error] 
DBERROR: error fetching 
user.abc20.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.Deleted
 
Messages: cyrusdb error
Nov 24 06:40:07 imap.bath.ac.uk quota[12707]: [ID 857756 mail.notice] 
skiplist: unlock while not locked
Nov 24 06:40:07 imap.bath.ac.uk quota[12707]: [ID 809228 mail.error] 
failed building quota list for '*': System I/O error: Bad file number

I have managed to delete all the parent folders, but not this one.

cyradm won't even let me enter a mailbox name this long, but I can use a 
* which LISTs and DELETEs all the mailboxes apart from this one.

cyradm output:

imap.bath.ac.uk dm user.abc20.INBOX.*
Deleting mailbox 
user.abc20.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.Deleted
 
Messages...Invalid mailbox name

And IMAP telemetry log:

12906057089 RLIST  user.abc20.INBOX.*
 1290605708* LIST (\HasNoChildren) . 
user.abc20.INBOX.INBOX.INBOX.INBOX.INBO
X.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.
INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.IN
BOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBO
X.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.
INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.IN
BOX.INBOX.INBOX.INBOX.Deleted Messages
9 OK Completed (0.000 secs 2 calls)
129060570810 DELETE 
user.abc20.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBO
X.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.
INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.IN
BOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBO
X.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.
INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.IN
BOX.Deleted Messages
 129060570810 NO Invalid mailbox name

My cyrus user has create permissions on the mailbox, so it's not an 
ACL issue.

I have removed the mailbox from the filesystem and run a reconstruct, 
but this (predictably) just recreates the folder on the filesystem.

We're running Cyrus 2.3.13.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK


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Re: sync_client IOERROR

2010-11-17 Thread David Mayo
Mike,

On 16/11/10 18:36, Michael D. Sofka wrote:

 I am seeing occasional messages of the form:

 Nov 16 13:01:36 imap-be4 sync_client[21977]: IOERROR: index record 0 for
 user.userid  past end of file

I have fixed these in the past by reconstructing the mailbox. It most 
often happened when we were transferring mailboxes from the old Cyrus 
2.2 backend, but we've seen it once or twice since.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

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Re: lmtpd: deliver.db checkpointing

2010-11-16 Thread David Mayo


On 15/11/2010 14:46, Patrick Boutilier wrote:
 On 11/15/2010 10:36 AM, David Mayo wrote:

 Having looked at the source code, we can see that ctl_cyrusdb does not
 touch deliver.db and it is not possible to force checkpoints on or off
 within lmtpd. Ideally we want to schedule the checkpointing to a less
 sociable time.

 On our setup, the checkpoint runs every couple of days and usually takes
 4-6 minutes[1]. We run cyr_expire every night to remove entries older
 than 3 days from the duplicate deliveries database but this is the only
 maintenance we can schedule on this database.

 No solution, but I wonder why your checkpoint takes so long? With
 similar DB size it take only seconds here.

 Nov 8 21:18:04 student2 lmtpunix[6541]: skiplist: checkpointed
 /var/imap/deliver.db (650493 records, 67180160 bytes) in 5 seconds

 Nov 12 23:14:06 student2 lmtpunix[26425]: skiplist: checkpointed
 /var/imap/deliver.db (768262 records, 80010936 bytes) in 11 seconds

Looking back further through our logs, I found a checkpoint that was run 
overnight which completes somewhat faster, but nowhere near your times! 
Our IMAP back-end is running on a 4x Quad-Core AMD Opteron 2.3 GHz 
processor with 16 GB RAM:

Oct 14 00:17:47 imap.bath.ac.uk lmtp[29924]: [ID 301543 mail.info] 
skiplist: checkpointed /opt/etc/imapd/deliver.db (715978 records, 
68761076 bytes) in 76 seconds

This presumably doesn't cause anyone much trouble overnight, but it's a 
bit more noticeable during the day.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

 Do other people suffer from this? Is there a patch that anyone has
 written and/or will be submitting upstream any time soon?

 We are running Cyrus 2.3.13 across a front end, a back end and a
 replication host for around 25,000 users.

 Regards,


 Dave.

 David Mayo
 Networks/Systems Administrator
 University of Bath Computing Services, UK

 [1]
 Nov 4 15:32:33 imap.bath.ac.uk lmtp[29595]: [ID 301543 mail.info]
 skiplist: checkpointed /opt/etc/imapd/deliver.db (787618 records,
 74775536 bytes) in 386 seconds
 Nov 9 14:26:06 imap.bath.ac.uk lmtp[1676]: [ID 301543 mail.info]
 skiplist: checkpointed /opt/etc/imapd/deliver.db (386167 records,
 36638408 bytes) in 232 seconds
 Nov 11 12:45:35 imap.bath.ac.uk lmtp[2497]: [ID 301543 mail.info]
 skiplist: checkpointed /opt/etc/imapd/deliver.db (657254 records,
 62540568 bytes) in 396 seconds

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lmtpd: deliver.db checkpointing

2010-11-15 Thread David Mayo

One day last week I noticed a performance dip on our IMAP server. We 
tracked the cause down to periodic checkpointing of the deliveries 
database by the LMTP daemon on our backend server.

The only real effect on users is that deliveries don't happen for the 
duration of the checkpointing cycle, although on this occasion I noticed 
the IMAP server was running unusually slow during this period and I also 
discovered the MUPDATE server was unavailable shortly afterwards for 
creating new mailboxes. This is presumably because the MUPDATE server 
was busy in the backed-up delivery process.

Having looked at the source code, we can see that ctl_cyrusdb does not 
touch deliver.db and it is not possible to force checkpoints on or off 
within lmtpd. Ideally we want to schedule the checkpointing to a less 
sociable time.

On our setup, the checkpoint runs every couple of days and usually takes 
4-6 minutes[1]. We run cyr_expire every night to remove entries older 
than 3 days from the duplicate deliveries database but this is the only 
maintenance we can schedule on this database.

Do other people suffer from this? Is there a patch that anyone has 
written and/or will be submitting upstream any time soon?

We are running Cyrus 2.3.13 across a front end, a back end and a 
replication host for around 25,000 users.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

[1]
Nov  4 15:32:33 imap.bath.ac.uk lmtp[29595]: [ID 301543 mail.info] 
skiplist: checkpointed /opt/etc/imapd/deliver.db (787618 records, 
74775536 bytes) in 386 seconds
Nov  9 14:26:06 imap.bath.ac.uk lmtp[1676]: [ID 301543 mail.info] 
skiplist: checkpointed /opt/etc/imapd/deliver.db (386167 records, 
36638408 bytes) in 232 seconds
Nov 11 12:45:35 imap.bath.ac.uk lmtp[2497]: [ID 301543 mail.info] 
skiplist: checkpointed /opt/etc/imapd/deliver.db (657254 records, 
62540568 bytes) in 396 seconds


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Re: Stuck mailboxes.db entries with mbtype=2

2010-08-25 Thread David Mayo
Hi Michael,

On 24/08/10 16:21, Michael Bacon wrote:

 Do to an error I made in migrating a file system during some system work,
 we ended up with our configdirectory with permissions that the cyrus user
 couldn't write to on a few of our back-end servers.  Amazingly, we were
 about 90% functional during this time, but several mailboxes that got
 created during that time ended up with some decidedly messed-up
 characteristics.

 Most we've been able to fix with reconstruct, but we're stuck with a few
 hundred mailboxes where the backend created the mailbox on disk, registered
 it with the MUPDATE server, but left it in reserved state in the local
 (backend) mailboxes.db with mbtype=2.  This means that it shows up in a
 LIST or LSUB with the \NoSelect flag, and the users can't do anything with
 it, including delete it.

You should be able to correct this by running ctl_mboxlist -ma on the 
back-end server. I would advise using the -w switch at first to see what 
it would do.

If the mailboxes are missing on the filesystem, you can fix that by 
creating the path to the mailbox on the filesystem and running the 
reconstruct command:

mkdir `mbpath user.brokenmailbox`; reconstruct user.brokenmailbox

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

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Re: Cyrus backend crashing (Solaris)

2010-07-21 Thread David Mayo


On 20/07/10 17:13, Gary Mills wrote:

 When trying to diagnose the issue, on any attempt to run ps, prstat or
 to HUP the syslogd process (to set the log level for imapd to debug)
 the command hangs and cannot be exited with Ctrl+C. Similarly, attempts
 to kill the master process or shut down the system (even bypassing the
 shutdown scripts by using reboot) do not have any effect

 This happened to me about a year ago with Cyrus on a Solaris 10
 server.  The cause was a deadlock in one of the kernel ZFS modules.
 The problem is fixed in the current Solaris patches.

Thanks, this feels the most likely cause to me. I'll schedule some 
upgrade time!

To answer the others who replied, we're not running out of swap space or 
using Berkeley DBs at all. I hadn't considered hardware problems, but if 
the issues persist after the upgrade we'll have to involve 
Sun^H^H^HOracle who own the hardware anyway so they will know what tests 
to run to investigate this option further.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

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Cyrus backend crashing (Solaris)

2010-07-19 Thread David Mayo

We are running a Cyrus Murder with one proxy/MUPDATE master and one 
backend server which uses Cyrus Replication to replicate onto another 
host. All hosts are running Cyrus imapd 2.3.13 on Solaris 10 Update 7.

Since moving all our mailboxes to the backend server in March we have 
seen 4 crashes on the backend server where it has refused to accept new 
LMTP connections[1] and, although the logs show it is accepting IMAP 
connections, no clients can get any response to the IMAP server. There 
don't appear to be any suspicious logs leading upto the event on the 
proxy server and nothing at all on the backend server.

When trying to diagnose the issue, on any attempt to run ps, prstat or 
to HUP the syslogd process (to set the log level for imapd to debug) 
the command hangs and cannot be exited with Ctrl+C. Similarly, attempts 
to kill the master process or shut down the system (even bypassing the 
shutdown scripts by using reboot) do not have any effect other than 
hanging the shell in which the commands were issued. New shells can be 
opened and certain commands run, but we aren't much closer to knowing 
precisely what is wrong. The only way to bring the system back is to 
reset it via the on board console.

My suspicion is somehow the behaviour in Cyrus is tickling a Solaris 
bug, but I wanted to check with other Cyrus admins to see if they have 
seen similar behaviour and had tracked it down to anything in particular.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

[1]
imapd.log:
Jul  8 11:04:51 tyrrell-z1.bath.ac.uk lmtpunix[984]: [ID 130975 
mail.error] connect(sauber.bath.ac.uk) failed: Connection timed out

exim log:
2010-07-08 11:04:51 1OWnyD-Fo-Ic == xx...@bath.ac.uk R=imap 
T=cyrus_lmtp defer (-46): LMTP error after end of data: 451 4.4.3 Remote 
server unavailable


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Building an interface to undelete for users

2010-03-29 Thread David Mayo

We have recently upgraded to Cyrus 2.3 and are making full use of the 
delayed delete feature, and we are considering writing an interface to 
allow users to undelete their own messages and mailboxes.

Before I start work on this myself, I thought I'd check with people here 
to see if anyone has any tips or code they are willing to share. I hope 
we will be able to publish the product we create.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK


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Re: Building an interface to unexpunge for users

2010-03-29 Thread David Mayo


Bron Gondwana wrote:

 On Mon, Mar 29, 2010 at 11:28:50AM +0100, David Mayo wrote:
 We have recently upgraded to Cyrus 2.3 and are making full use of the 
 delayed delete feature, and we are considering writing an interface to 
 allow users to undelete their own messages and mailboxes.

 Before I start work on this myself, I thought I'd check with people here 
 to see if anyone has any tips or code they are willing to share. I hope 
 we will be able to publish the product we create.
 
 Are you planning to use the unexpunge tool behind the scenes for this,
 or something more hooked into the innards?
 
 (I ask because the innards are going through a big overhaul at the moment,
 but I hope to keep the unexpunge tool working nicely!)

I haven't given this much thought as I wanted to check if someone had a 
working solution or some ideas they wanted to share. My thinking was 
that we'd have a Perl script on our web site that SSHed into our IMAP 
server and ran the unexpunge command with appropriate options.

 Also - do people care about losing their \Seen state?  Because maintaining
 that over unexpunge is possibly viable, but might cost a bit more IO.

I would hope the \Seen state isn't that important to people who are 
recovering emails that got deleted so I wouldn't want to implement it 
initially.

My biggest concern is the interface will be relying on the info from 
unexpunge which removes all the punctuation and spaces from the 
fields[1] which will look naff to the users.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

[1]
UID: 27636
 Size: 3686
 Sent: Mon Mar 22 12:00:00 2010
 Recv: Mon Mar 22 18:58:33 2010
 Expg: Wed Mar 24 08:17:13 2010
 From: jonsmith jon.sm...@example.com
 To  : xxx...@bath.ac.uk
 Cc  : josephbloggs x...@bath.ac.uk
 Bcc :
 Subj: applicationforteachingfellow-pgce

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Re: Nested INBOX folders - hard to delete

2010-03-29 Thread David Mayo


Jukka Huhta wrote:

 We have several users with folders like this:
 
 user.username.INBOX.INBOX.INBOXINBOX.INBOX.INBOX.INBOX.Deleted Messages
 (total of 76 INBOXes or something).
 
 No doubt the folders are generated by a bug in Apple Mail, but how to
 get rid of them?  Users can't do that by themselves, and no MUA I've
 tried is able to handle the folders either.  I wonder what Cyrus
 thinks of them, probably doesn't like too long names or something.
 
 Cyradm is just giving an error from Cyrus:
 cyradm dm user.username.INBOX.*
 Deleting mailbox 
 user.username.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.Deleted
  Messages...Invalid mailbox name
 
 I'd really like to fix the problem without shutting any Cyrus
 instances down and manually dumping, editing and undumping the mailbox
 list.

We have also seen this problem. We fixed it by running:

cyradm sam user.username.INBOX.* cyrus c
cyradm dm user.username.INBOX.*

If you are running delayed deletes for mailboxes, you will need to then 
delete all the subsequent DELETED mailboxes that get generated.

This problem actually generated a few errors[1] and prevented us from 
running the quota command on the IMAP server[2] until the mailbox was 
deleted.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

[1]
Mar 18 03:54:05 imapserver.bath.ac.uk imap[27395]: [ID 240394 
mail.error] IOERROR: opening quota file 
/opt/etc/imapd/quota/x/user.x.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.Deleted
 
Messages: File name too long

Mar 18 03:54:05 imapserver.bath.ac.uk imap[27395]: [ID 335833 
mail.error] DBERROR: error fetching 
user.x.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.INBOX.Deleted
 
Messages: cyrusdb error

[2]
$ quota
failed building quota list for '*': System I/O error: %m


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Corruption to quotas.db (skiplist)

2010-02-22 Thread David Mayo
Hi guys,

I touched on this in a recent topic about XFER however we have had a few 
more problems with the quotas database and it is quite worrying.

We are transferring our mailboxes from our old Cyrus 2.2 IMAP server to 
a Cyrus 2.3 IMAP server with replication. We have 25,000 mailboxes 
totalling around 1.2 TB. Trying to move mailboxes in parallel ended up 
with serious corruption to quotas.db. We saw lots of these lines:

Jan 23 04:06:47 sauber.bath.ac.uk imap[4434]: [ID 602473 mail.error] 
IOERROR: lock_shared /opt/etc/imapd/quotas.db: Bad file number

Eventually resulting in *lots* of these lines:

Jan 23 08:10:32 sauber.bath.ac.uk imap[4434]: [ID 362402 mail.error] 
skiplist: version mismatch: /opt/etc/imapd/quotas.db has version 
2.1264205870
Jan 23 08:10:32 sauber.bath.ac.uk imap[4434]: [ID 558109 mail.error] 
skiplist: closed while still locked
Jan 23 08:10:32 sauber.bath.ac.uk imap[4434]: [ID 729713 mail.error] 
DBERROR: opening /opt/etc/imapd/quotas.db: cyrusdb error
Jan 23 08:10:32 sauber.bath.ac.uk imap[4434]: [ID 637875 mail.error] 
Fatal error: can't read quotas file

Users couldn't log in, mail wasn't being delivered and I couldn't even 
run ctl_mboxlist -d. We had to regenerate the quotas DB from scratch 
and reconstruct some mailboxes that were suddenly using 3,000% of their 
quota!

Since then we have been moving mailboxes one at a time. We transferred 
student mailboxes for two nights and this went fine with no errors, but 
when we transferred some staff mailboxes we started seeing the Bad file 
number errors again. We ran quota -f and fixed any corrupted quotas, 
and the Bad file number errors stopped appearing.

Is there anything more we can do to protect ourselves from these errors? 
Is anyone else using skiplist as their quotas.db format? I note that 
quotalegacy is the default database format which is what our old Cyrus 
2.2 IMAP server is using.

I wondered whether problems were caused due to staff leaving their PCs 
switched on overnight however the logs do not show a correlation between 
quotas that were corrupted and mailboxes that were being checked 
overnight. Is the skiplist format suitably reliable for this database? 
It certainly seems to work OK for all the other databases.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK


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Re: Using xfer to migrate mailboxes to a new server

2010-02-16 Thread David Mayo
 might even be doing
 everything wrong here. I've googled and it seems like xfer is a common
 headache for Cyrus admins with no easy solution. However, it also
 seems to be a particularly bad headache -- most old e-mails I've found
 about this topic seem to have gone unanswered.
 
 I don't claim to be an expert at xfer, since I've only used it to
 migrate to new hardware once, but hopefully it's helpful anyway. I moved
 approximately 2000 mailboxes, scripting against the Cyrus::IMAP perl
 module.  About a dozen had some sort of transfer error, and these were
 fixable with no loss of email.

If you're moving from one Cyrus server to another I think it's 
definitely the best way forward - especially if you're in a Murder 
environment, as xfer handles all the mailbox reservations too. 
Unfortunately the xfer code doesn't seem as robust as the rest of the 
Cyrus distribution so we've had several false starts in transferring our 
mailboxes. The Cyrus 2.3 xfer code may be better but I haven't tried it.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

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Re: Building cyrus sasl on solaris 10

2010-01-06 Thread David Mayo
Egoitz,

Egoitz Aurrekoetxea wrote:

 I'm trying to build a mail machine box with Postfix (cyrus saslauthd 
 authentication), cyrus sasl (with saslauthd) and cyrus-imap. The main 
 problem I'm finding for the moment is that when building cyrus sasl 
 plugins... only static libraries are created for auth mechs

We had to do some fiddling to get Cyrus SASL working under Solaris 10. 
It involved hacking some of the source files after running configure!

   ./configure \
 --enable-shared \
 --disable-static \
 --disable-java \
 --disable-krb4 \
 --with-gss_impl=mit \
 --with-rc4 \
 --with-dblib=berkeley \
 --with-saslauthd=/var/sasl2 --without-pwcheck \
 --with-devrandom=/dev/urandom \
 --enable-anon \
 --enable-cram \
 --enable-digest \
 --enable-ntlm \
 --enable-plain \
 --enable-login \
 --without-ldap \
 --disable-otp \
 --disable-ldapdb \
 --disable-sql --without-mysql --without-pgsql --without-sqlite \
 --enable-gssapi=$KERBEROSDIR \
 --with-openssl=$OPENSSLDIR

 # don't use /usr/include/crypt.h
 cp saslauthd/saslauthd.h saslauthd/saslauthd.h.orig
 sed -e 's:^.*HAVE_CRYPT_H.*$:/*  */:' saslauthd/saslauthd.h.orig 
 saslauthd/saslauthd.h
 [ $? -eq 0 ] || exit 1

 # fiddle to get correct dynamic linking for plugins..
 # haven't found a nice way to propogate the following through
 # the likes of LD or LDFLAGS..so hardwiring..
 cp libtool libtool.orig
 sed -e s:^\(LD *=.*\)\:\1 $LDFLAGS\: libtool.orig libtool
 [ $? -eq 0 ] || exit 1

 make
 make install

Hope this is of some help.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

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Re: Delayed delete oddities

2009-12-17 Thread David Mayo


David Mayo wrote:

 We have just started transferring the first mailboxes onto our new Cyrus 
 IMAP 2.3.13 server running on Solaris 10. Delayed expunge seems to work 
 fine but I've noticed a strange phenomenon with delayed delete on mailboxes.
 
 We have set up cyrus to delete expunged emails and deleted mailboxes 
 after 7 days:
 
delprune  cmd=cyr_expire -E 3 -D 7 -X 7 at=0400
 
 It appears to be deleting emails 7 days after they have been expunged, 
 so this looks fine:

 ...
 
 It's just the first entry I'm concerned by:
 
 Dec 11 04:00:00 imap-1.bath.ac.uk cyr_expire[29491]: [ID 956378 
 mail.notice] Expunged 4662 messages from DELETED.user.usera.BUCS.IT 
 discussion list.4B2123D3
 
 This mailbox was only deleted yesterday:
 
 Dec 10 16:37:39 sauber.bath.ac.uk imap[11321]: [ID 630590 mail.notice] 
 Deleted mailbox user.usera.BUCS.IT discussion list
 
 The mailbox was moved to the right area of the IMAP tree but all the 
 messages were removed after just one day. The messages in the mailbox 
 were not marked for deletion after being moved. Worse still, it hasn't 
 even kept the messages on the filesystem:
 
 imap-1 $ ls -la /mail/02/DELETED/user/usera/BUCS/IT\ discussion\ 
 list/4B2123D3/
 total 21441
 drwx--   2 cyruscyrus 12 Dec 11 04:00 .
 drwx--   3 cyruscyrus  3 Dec 10 16:37 ..
 -rw---   1 cyruscyrus  27366 Feb 17  2009 4861.
 -rw---   1 cyruscyrus   3151 May 31  2009 5007.
 -rw---   1 cyruscyrus   2543 Jun 15 10:04 5025.
 -rw---   1 cyruscyrus   2396 Jun 15 11:45 5026.
 -rw---   1 cyruscyrus   2366 Jul 29 09:46 5084.
 -rw---   1 cyruscyrus  4 Dec 11 04:00 cyrus.cache
 -rw---   1 cyruscyrus536 Dec 10 16:37 cyrus.expunge
 -rw---   1 cyruscyrus175 Dec 10 16:37 cyrus.header
 -rw---   1 cyruscyrus 96 Dec 11 04:00 cyrus.index
 -rw---   1 cyruscyrus10734041 Dec 11 02:00 cyrus.squat
 
 (squatter is run at 2am, cyr_expire at 4am, which explains the size of 
 cyrus.squat)
 
 There were emails newer and older than those ones there, so I'm not sure 
 why those 5 were kept. Running unexpunge on the mailbox resulted in this:
 
 imap-1 $ unexpunge -l DELETED.user.usera.BUCS.IT discussion list.4B2123D3
 UID: 4861
  Size: 27366
  Sent: Tue Feb 17 12:00:00 2009
  Recv: Tue Feb 17 10:47:12 2009
  Expg: Thu Dec 10 16:37:39 2009
 Segmentation Fault (core dumped)
 
 [imap-1][/] # pstack /var/tmp/core.unexpunge
 core '/var/tmp/core.unexpunge' of 516:  unexpunge -l 
 DELETED.user.usera.BUCS.IT discussion list.4B2123D3
   08058317 list_expunged (8046734, 8134898, 5, fea5) + 186
   080599df main (3, 8047a5c, 8047a6c) + 941
   08057f84 _start   (3, 8047b58, 8047b62, 8047b65, 0, 8047b9a) + 80
 
 Is the deleted mailbox code considered reliable? Should we be pruning 
 these using a different method? I'm happy to supply more information if 
 it would lead to this being better understood and/or fixed.

I have been doing more testing on this by deleting some of my own 
mailboxes. Each time, all the messages are removed from the mailbox and 
most or all of them are deleted from the filesystem too by cyr_expire 
the first time it runs after the mailbox has been deleted.

I tried setting the 'expire' annotation to '99' on the DELETED hierarchy 
yesterday but the emails in the mailbox were still all deleted. Tonight 
I have removed the -D 7 switch from cyr_expire to see if that fixes things.

Is anyone else using delayed delete for mailboxes? Does cyr_expire leave 
the mailboxes untouched after a mailbox has been deleted? Are other 
people running cyr_expire from within cyrus.conf ? It would be nice to 
know if other people are seeing this or if it's something unique to our 
setup.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

Tel: +44 1225 38 6046
Email: d.j.m...@bath.ac.uk

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Sieve server dropping connections after NOOP

2009-12-15 Thread David Mayo

After installing a security certificate on our new IMAP back end server, 
our web-based sieve script manager broke.

The web script uses the Perl Net::Sieve library to connect to the IMAP 
server. It will always try to initiate a secure connection if STARTTLS 
is advertised. After it has successfully negotiated, it issues a NOOP to 
resynchronise the connection. The server responds to the NOOP by 
ending the connection[1]. When the server was not advertising STARTTLS, 
a NOOP was never issued by the client so never saw these problems.

Looking further, typing any command that the server doesn't recognise 
results in the connection being dropped. We have tried this on our 
production 2.3.13 server and a test server running 2.3.15 (in a 
non-Murder environment). NOOP itself is listed as part of the 
MANAGESIEVE protocol so presumably this behaviour is contrary to the 
RFC. Additionally the server should be returning NO responses to 
unrecognised commands rather than ending the connection.

I can work around our local problems but I wanted to know if this 
happens to other people and see if the developers can fix this problem.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

[1] debug output from Net::Sieve
 IMPLEMENTATION Cyrus timsieved (Murder) v2.3.13
 SASL PLAIN GSSAPI
 SIEVE comparator-i;ascii-numeric fileinto reject vacation 
imapflags notify envelope relational regex subaddress copy
 STARTTLS
 OK
  STARTTLS\r\n
 OK Begin TLS negotiation now
--- TLS activated here
  NOOP\r\n
 IMPLEMENTATION Cyrus timsieved (Murder) v2.3.13
 SASL PLAIN GSSAPI
 SIEVE comparator-i;ascii-numeric fileinto reject vacation 
imapflags notify envelope relational regex subaddress copy
 OK
Broken Pipe

[2]
$ telnet sauber sieve
IMPLEMENTATION Cyrus timsieved (Murder) v2.3.13
SASL PLAIN GSSAPI
SIEVE comparator-i;ascii-numeric fileinto reject vacation imapflags 
notify envelope relational regex subaddress copy
STARTTLS
OK
NOTACOMMAND
Connection closed by foreign host.

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Delayed delete oddities

2009-12-11 Thread David Mayo

We have just started transferring the first mailboxes onto our new Cyrus 
IMAP 2.3.13 server running on Solaris 10. Delayed expunge seems to work 
fine but I've noticed a strange phenomenon with delayed delete on mailboxes.

We have set up cyrus to delete expunged emails and deleted mailboxes 
after 7 days:

   delprune  cmd=cyr_expire -E 3 -D 7 -X 7 at=0400

It appears to be deleting emails 7 days after they have been expunged, 
so this looks fine:

Dec 11 04:00:00 imap-1.bath.ac.uk cyr_expire[29491]: [ID 956378 
mail.notice] Expunged 4662 messages from DELETED.user.usera.BUCS.IT 
discussion list.4B2123D3
Dec 11 04:00:00 imap-1.bath.ac.uk cyr_expire[29491]: [ID 956378 
mail.notice] Expunged 29 messages from user.x
Dec 11 04:00:00 imap-1.bath.ac.uk cyr_expire[29491]: [ID 956378 
mail.notice] Expunged 63 messages from user.x.Trash
Dec 11 04:00:00 imap-1.bath.ac.uk cyr_expire[29491]: [ID 956378 
mail.notice] Expunged 2 messages from user.x.aa-lists
Dec 11 04:00:00 imap-1.bath.ac.uk cyr_expire[29491]: [ID 956378 
mail.notice] Expunged 26 messages from user.x.spam
Dec 11 04:00:03 imap-1.bath.ac.uk cyr_expire[29491]: [ID 301543 
mail.info] skiplist: checkpointed /opt/etc/imapd/quotas.db (13 records, 
816 bytes) in 0 seconds
Dec 11 04:00:05 imap-1.bath.ac.uk cyr_expire[29491]: [ID 956378 
mail.notice] Expunged 36 messages from user.usera.spam
Dec 11 04:00:05 imap-1.bath.ac.uk cyr_expire[29491]: [ID 427756 
mail.notice] Expunged 5039 out of 82483 messages from 232 mailboxes
Dec 11 04:00:05 imap-1.bath.ac.uk cyr_expire[29491]: [ID 630590 
mail.notice] Deleted mailbox DELETED.user.z.Trash.ucu.4B184D30
Dec 11 04:00:05 imap-1.bath.ac.uk cyr_expire[29491]: [ID 857756 
mail.notice] skiplist: unlock while not locked
Dec 11 04:00:05 imap-1.bath.ac.uk cyr_expire[29491]: [ID 489633 
mail.notice] Removed 1 deleted mailbox
Dec 11 04:00:05 imap-1.bath.ac.uk cyr_expire[29491]: [ID 730478 
mail.notice] duplicate_prune: pruning back 3 days
Dec 11 04:00:12 imap-1.bath.ac.uk cyr_expire[29491]: [ID 371192 
mail.notice] duplicate_prune: purged 1659 out of 6999 entries

It's just the first entry I'm concerned by:

Dec 11 04:00:00 imap-1.bath.ac.uk cyr_expire[29491]: [ID 956378 
mail.notice] Expunged 4662 messages from DELETED.user.usera.BUCS.IT 
discussion list.4B2123D3

This mailbox was only deleted yesterday:

Dec 10 16:37:39 sauber.bath.ac.uk imap[11321]: [ID 630590 mail.notice] 
Deleted mailbox user.usera.BUCS.IT discussion list

The mailbox was moved to the right area of the IMAP tree but all the 
messages were removed after just one day. The messages in the mailbox 
were not marked for deletion after being moved. Worse still, it hasn't 
even kept the messages on the filesystem:

imap-1 $ ls -la /mail/02/DELETED/user/usera/BUCS/IT\ discussion\ 
list/4B2123D3/
total 21441
drwx--   2 cyruscyrus 12 Dec 11 04:00 .
drwx--   3 cyruscyrus  3 Dec 10 16:37 ..
-rw---   1 cyruscyrus  27366 Feb 17  2009 4861.
-rw---   1 cyruscyrus   3151 May 31  2009 5007.
-rw---   1 cyruscyrus   2543 Jun 15 10:04 5025.
-rw---   1 cyruscyrus   2396 Jun 15 11:45 5026.
-rw---   1 cyruscyrus   2366 Jul 29 09:46 5084.
-rw---   1 cyruscyrus  4 Dec 11 04:00 cyrus.cache
-rw---   1 cyruscyrus536 Dec 10 16:37 cyrus.expunge
-rw---   1 cyruscyrus175 Dec 10 16:37 cyrus.header
-rw---   1 cyruscyrus 96 Dec 11 04:00 cyrus.index
-rw---   1 cyruscyrus10734041 Dec 11 02:00 cyrus.squat

(squatter is run at 2am, cyr_expire at 4am, which explains the size of 
cyrus.squat)

There were emails newer and older than those ones there, so I'm not sure 
why those 5 were kept. Running unexpunge on the mailbox resulted in this:

imap-1 $ unexpunge -l DELETED.user.usera.BUCS.IT discussion list.4B2123D3
UID: 4861
 Size: 27366
 Sent: Tue Feb 17 12:00:00 2009
 Recv: Tue Feb 17 10:47:12 2009
 Expg: Thu Dec 10 16:37:39 2009
Segmentation Fault (core dumped)

[imap-1][/] # pstack /var/tmp/core.unexpunge
core '/var/tmp/core.unexpunge' of 516:  unexpunge -l 
DELETED.user.usera.BUCS.IT discussion list.4B2123D3
  08058317 list_expunged (8046734, 8134898, 5, fea5) + 186
  080599df main (3, 8047a5c, 8047a6c) + 941
  08057f84 _start   (3, 8047b58, 8047b62, 8047b65, 0, 8047b9a) + 80

Is the deleted mailbox code considered reliable? Should we be pruning 
these using a different method? I'm happy to supply more information if 
it would lead to this being better understood and/or fixed.

Regards,


Dave
Networks/Systems Administrator, BUCS


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Re: setting up replication

2009-11-18 Thread David Mayo
Johannes,

Johannes Rußek wrote:

 i'm trying to replicate an existing imap servers over to a new one, this
 is basically fedora core 6 to rhel5.
 i've set up the replication as per the howto and it appears to basically
 work. however, when sync_client reaches the point of creating a mailbox,
 i get the following error in the log:
 
 sync_client[30485]: CREATE received BAD response: Unexpected extra
 arguments to Create

Do you have the same mailbox partitions set up in imapd.conf on the 
master and the slave?

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK


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Clients sporadically dropping connections in Murder environment

2009-10-01 Thread David Mayo

In August we introduced a Cyrus 2.2 IMAP proxy server in front of our 
Cyrus 2.2 backend server. This is the first part of the process to move 
our users' mailboxes to a Cyrus 2.3 backend server.

Since the upgrade we have had sporadic reports of users' clients 
disconnecting from the IMAP server.

One user (a fellow sysadmin) using Mulberry 4 reports that occasionally 
when they send an email, they get a message, The draft has been sent 
successfully, but an error has occurred whilst doing post-processing. 
The message is not saved to their IMAP sent-mail folder, as configured 
in Mulberry.

We enabled telemetry logging on the user's account. There was no attempt 
to APPEND to the folder, and there were no BAD or NO responses during 
their session. No errors in Cyrus logs (although we're only logging upto 
'info' levels on the production service). The proxyd daemon hasn't 
crashed[1]. Their client checks for new messages every 2 minutes so 
presumably this keeps the connection open. People using the same client 
haven't noticed this problem.

Pine, Alpine and Evolution users have apparently also reported similar 
symptoms although I don't have any first-hand reports. No reports of 
problems from Outlook, Thunderbird or our Horde Webmail client which are 
our main supported clients.

I've looked through the list archives and can't see this being 
discussed. Has anyone else using a Murder environment seen issues like this?

We're running Solaris 10. Our front-end server is 2.2.13. Our back-end 
server is 2.2.12. The servers use GSSAPI to authenticate to each other 
and we refresh the KerberosV tickets every hour from a key tab. We 
aren't running IMAPS on the back-end server.

Any thoughts on this gratefully received!

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

[1]
proxyd has crashed a couple of times a week on the proxy server but 
that's a different matter! We will properly investigate it if the 
problems are still present when we upgrade the proxy server to Cyrus 2.3

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Re: IMAP proxy advertising MAILBOX-REFERRALS and confusing Pine

2009-08-14 Thread David Mayo

Andrew Morgan wrote:

 On Wed, 12 Aug 2009, David Mayo wrote:
 
 Does anyone have any suggestions as to how to stop the front-end proxy
 server from advertising MAILBOX-REFERRALS and/or for Pine to ignore such
 capabilities.
 
 This was originally a patch I obtained from the folks at Portland State 
 University:
 
 http://oregonstate.edu/~morgan/cyrus/patches/imapd-disable-referrals.patch
 
 It does exactly what you want in cyrus 2.2.

Thanks very much for this! We applied this patch this morning and Pine 
is now behaving itself.

On the down-side, our quota scripts using Cyrus::IMAP::Admin have 
stopped working as they are not being sent MAILBOX-REFERRALS in the 
CAPABILITY string. This means they are ignoring the referral sent to 
them by the server when they issue a GETQUOTA. Reading RFC 2193 Section 
3, paragraph 1 this is understandable:

IMAP4 servers that support this extension MUST list the keyword
MAILBOX-REFERRALS in their CAPABILITY response.  No client action is
needed to invoke the MAILBOX-REFERRALS capability in a server.

I feel like we've picked at the thread of a jumper and it's slowly 
unravelling here!

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

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IMAP proxy advertising MAILBOX-REFERRALS and confusing Pine

2009-08-12 Thread David Mayo

We undertook the first stage of our IMAP server upgrade yesterday and 
introduced a front-end proxy running Cyrus 2.2 in front of our sole 
back-end server running Cyrus 2.2.

Since the upgrade, when a Pine user sends an email, the email is sent 
fine however when Pine appends the message to the sent-mail mailbox it 
asks the user to reauthenticate. Looking at the telemetry, the proxy 
server is advertising MAILBOX-REFERRALS[1] and Pine is trying to use 
them[2] but isn't able to silently reauthenticate the user.

Looking at the man pages for imapd.conf there is a useful feature 
proxyd_disable_mailbox_referrals however this was introduced in Cyrus 2.3.

Does anyone have any suggestions as to how to stop the front-end proxy 
server from advertising MAILBOX-REFERRALS and/or for Pine to ignore such 
capabilities.

Many thanks,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

[1]
* OK imaphost.bath.ac.uk Cyrus IMAP4 Murder v2.2.13 server ready
1 capability
* CAPABILITY IMAP4 IMAP4rev1 ACL QUOTA LITERAL+ MAILBOX-REFERRALS 
NAMESPACE UIDPLUS ID NO_ATOMIC_RENAME UNSELECT CHILDREN MULTIAPPEND 
BINARY SORT THREAD=ORDEREDSUBJECT THREAD=REFERENCES ANNOTATEMORE IDLE 
STARTTLS AUTH=GSSAPI SASL-IR
1 OK Completed

[2]
12499847670009 RLIST  INBOX.sent-mail
 1249984767* LIST (\HasNoChildren) . INBOX.sent-mail
0009 OK Completed
1249984767000a APPEND INBOX.sent-mail {335}
 1249984767000a NO [REFERRAL 
imap://;aut...@imap-backend1.bath.ac.uk/INBOX.sent-m
ail] Remote mailbox.

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Re: Problems running ctl_mboxlist -m on 2.2 back-end

2009-07-28 Thread David Mayo
Michael,

Michael Bacon wrote:

 I think I may have seen exactly what you're seeing, and it's a doozy to 
 find, but simple to fix.  If it's what I saw (and it was this EXACT 
 symptom), you just need to rebuild your binaries with the thread-safe 
 switch.  If you're using Sun Studio (we did because of its optimization 
 on the T2 processor), you need to pass -mt to the compiler at compile 
 time (CFLAGS), or else Solaris won't set errno properly in a 
 multi-threaded process, and non-blocking I/O will eat itself.  The 
 painful details here:
 
 http://cyrusimap.web.cmu.edu/archive/message.php?mailbox=archive.info-cyrusmsg=48912
  
 
 The switch on GCC is different (I think it's -mthread), but just make 
 sure you're specifying the thread-safe switch.

This was it exactly - thanks!! The agrument to gcc is in fact -pthreads. 
Better still, I only had to apply this to the MUPDATE server, which 
means I don't need to recompile imapd on the live back-end server.

Allow me to buy you a beer or two if you're ever in the area!

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

 --On July 23, 2009 1:35:00 PM +0100 David Mayo d.j.m...@bath.ac.uk wrote:
 

 We are looking at upgrading our single 2.2 IMAP server to a Murder setup
 with a 2.3 back-end server. For the transition we will put the current
 IMAP server into the Murder and gradually transfer the mailboxes over to
 the new server using 'xfer'.

 I have just tested the first stage of the migration by dumping the list
 of mailboxes on the currently live server and importing that into our
 test 'currently live' server. The initial ctl_mboxlist -m transfer to
 the MUPDATE master took ~12 minutes for ~225,000 mail folders (skiplist
 format).

 Subsequent attempts to run ctl_mboxlist -m on the server do not work -
 there is a small flurry of activity at the start according to truss on
 the local machine and snoop on the MUPDATE server, then nothing happens
 for exactly 30 minutes and it finally gives up with couldn't do LIST
 command on mupdate server.

 I have restarted the IMAP daemons on both servers and tried converting
 the mboxlist_db on the back-end from skiplist to berkeley - none of
 these steps have made any difference. I can run mupdatetest and issue a
 LIST command which shows plenty of mailboxes.

 This shouldn't be a problem in itself as long as all the mailbox
 operations work as expected, however it is a bit of a worry. Both
 machines are running Solaris 10. The back-end server is running 2.2.12
 and the front-end server is running 2.2.13. Has anyone experienced this
 problem and is there a way round it if this command doesn't work?

 Regards,


 Dave.

 David Mayo
 Networks/Systems Administrator
 University of Bath Computing Services, UK
 
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Problems running ctl_mboxlist -m on 2.2 back-end

2009-07-23 Thread David Mayo

We are looking at upgrading our single 2.2 IMAP server to a Murder setup 
with a 2.3 back-end server. For the transition we will put the current 
IMAP server into the Murder and gradually transfer the mailboxes over to 
the new server using 'xfer'.

I have just tested the first stage of the migration by dumping the list 
of mailboxes on the currently live server and importing that into our 
test 'currently live' server. The initial ctl_mboxlist -m transfer to 
the MUPDATE master took ~12 minutes for ~225,000 mail folders (skiplist 
format).

Subsequent attempts to run ctl_mboxlist -m on the server do not work - 
there is a small flurry of activity at the start according to truss on 
the local machine and snoop on the MUPDATE server, then nothing happens 
for exactly 30 minutes and it finally gives up with couldn't do LIST 
command on mupdate server.

I have restarted the IMAP daemons on both servers and tried converting 
the mboxlist_db on the back-end from skiplist to berkeley - none of 
these steps have made any difference. I can run mupdatetest and issue a 
LIST command which shows plenty of mailboxes.

This shouldn't be a problem in itself as long as all the mailbox 
operations work as expected, however it is a bit of a worry. Both 
machines are running Solaris 10. The back-end server is running 2.2.12 
and the front-end server is running 2.2.13. Has anyone experienced this 
problem and is there a way round it if this command doesn't work?

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

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Re: upgrading a 2.2.12 murder to 2.3.14

2009-07-17 Thread David Mayo

Andrew Morgan wrote:

 On Thu, 16 Jul 2009, Gavin Gray wrote:
 
 We are planning towards upgrading our existing murder. The murder has
 four front ends, three backends and separate mupdate and lmtp servers.
 We want to move from version 2.2.12 to 2.3.14 so that we can make use
 of delayed expunge an possible replication.

 2. We should end up then with our existing murder but with three
 backends running 2.3.14. We then plan to upgrade the other machines in
 the murder to 2.3.14 in the following order: frontends then lmtp and
 finally the mupdate server. Does this make sense?
 
 Whatever you do, don't upgrade any of your frontends while you have older 
 backends.  The 2.3 code uses new IMAP calls that don't exist in 2.2. 
 Quoting myself from a couple years ago:
 
I proceeded assuming I could have a v2.3.10 frontend with older v2.2.13
backends.  However, I was unable to get the APPEND command to work.
With telemetry logging enabled, I discovered that a 2.3 frontend issues
the IMAP command Localappend to a backend.  However, my v2.2.13
backend does not recognize Localappend as a valid command (and it is
not present in the source code).

We are in a very similar position to the Edinburgh guys except we have a 
single IMAP server running 2.2.12. Our plan was to set up our new 2.3.13 
back-end, use a 2.3.13 front-end, add the existing back-end to the new 
Murder, then transfer our mail using xfer.

Would it be more sensible to use a 2.2 front-end, move our mail to the 
new back-end and upgrade the front-end to 2.3? Presumably there is no 
compatibility mode for 2.3 that would make it issue only 
2.2-compatible commands? I'm surprised it can't work this out for itself.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK

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Re: DBERROR with Cyrus 2.2.12

2009-07-07 Thread David Mayo
Christophe,

Christophe Boyanique wrote:

 I've got a problem with an old Cyrus installation: it is a 2.2.12
 version on RedHat AS3 server which used to work correctly. It seems that
 after a power failure, some mailboxes have been corrupted.
 
 On 1000 mailboxes, 5 seem to be unreachable (for imap reads or lmtp
 deliveries) with this message in the log:
 
 DBERROR: error fetching user.foobar: cyrusdb error

I may be way off the mark here, but have you run the Berkeley DB 
recovery program?

/etc/init.d/cyrus-imapd stop
cd /var/lib/imap
/path/to/berkeley/bin/db_recover

?

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services, UK


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Mailboxes with group: ACLs crashing imapd on delivery

2009-05-29 Thread David Mayo
Hi guys,

I am upgrading our Cyrus installation from 2.2.12 to 2.3.14 and just 
started looking at ACLs.

When I attempt to deliver to a mailbox with group: ACLs, LMTP crashes 
and will not deliver the message.

Here's the ACLs for the mailbox:

timaphost.bath.ac.uk lam user.exim
exim lrswipkxtecda
ma9djm lrs
group:exim lrs

This is a grab of me doing an LMTP session to the frontend:

220 timaphost.bath.ac.uk Cyrus LMTP Murder v2.3.14 server ready
LHLO timaphost.bath.ac.uk
250-timaphost.bath.ac.uk
250-8BITMIME
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-SIZE
250-STARTTLS
250-AUTH EXTERNAL
250 IGNOREQUOTA
MAIL FROM:
250 2.1.0 ok
RCPT TO:e...@timaps.bath.ac.uk
Connection to localhost closed by foreign host.

Relevant imapd.log lines:

May 29 15:57:53 sauber-z1.bath.ac.uk master[16505]: [ID 970914 
mail.error] process 16674 exited, signaled to death by 11
May 29 15:57:53 sauber-z1.bath.ac.uk master[16505]: [ID 621917 
mail.debug] service lmtp pid 16674 in BUSY state: terminated abnormally

If I take the group:exim ACL off the mailbox, it delivers fine. The Unix 
group exists on the MUPDATE master and the backend.

Relevant bits of imapd.conf:

seenstate_db: skiplist
duplicate_db: skiplist
subscription_db: skiplist
quota_db: skiplist
sasl_pwcheck_method: saslauthd
sasl_mech_list: plain gssapi
allowanonymouslogin: no
allowplaintext: yes
auth_mech: unix

We are using Cyrus-SASL/GSSAPI for authentication. We built imapd-2.2.12 
with --with-auth=unix but configure-2.3.14 does not have this option so 
we've set the auth_mech option in imapd.conf as above. Do any other 
values need to be set in configure or imapd.conf for this to work?

Can anyone suggest how to make this work and/or where to look for more 
information about why it's failing so horribly.

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services

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mupdate - GSSAPI authentication

2009-05-08 Thread David Mayo
+yblWDpQOPP7rCkMVYxsCT9FQ0cgaU7IsRT4r+jw45HG99w4cvqLhA9RHwg9cXfrg3umajngNovT13CD0deXlQjWwlO7m9bZN/zI
S:
YIGZBgkqhkiG9xIBAgICAG+BiTCBhqADAgEFoQMCAQ+iejB4oAMCARKicQRv6ysRnz7c5/jXdrML5GDO3yUDRd6e483bvcFFSv7Om/LcVmstU3vc7py4zljh1sI9cqP6wV0d6NKtUNJBEGaQNciHdasq+ywbgRsMvAsAM5/m7i06vByFOdRvZX2MxCdEMVW9KbAGRIHBvK6JQFxG
C:
S: BQQF/wAMOaMBYAcAEAAlGhxrUx+QK7vb6rg=
C: BQQE/wAMELjSmQQABAB9zam/40LRAaw4zaw=
S: A01 OK Authenticated
Authenticated.
Security strength factor: 56
C: Q01 LOGOUT
Q01 OK bye-bye
Connection closed.
sauber $ klist
Ticket cache: FILE:/tmp/krb5cc_58
Default principal: cy...@bath.ac.uk

Valid starting  Expires  Service principal
08/05/2009 10:27:37  08/05/2009 20:27:37  krbtgt/bath.ac...@bath.ac.uk
 renew until 15/05/2009 10:27:37
08/05/2009 10:27:43  08/05/2009 20:27:37
mupdate/tyrrell.bath.ac...@bath.ac.uk
 renew until 15/05/2009 10:27:37

Relevant logs from tyrrell:

May  8 10:27:42 tyrrell.bath.ac.uk mupdate[15803]: [ID 596527
mail.notice] login: sauber.bath.ac.uk [138.38.132.132] cyrus GSSAPI User
logged in

The *only* difference is we are using a default principal of
cy...@bath.ac.uk rather than mupdate/sauber.bath.ac...@bath.ac.uk. This
  does not seem to make sense.

Relevant lines from config files:

sauber imapd.conf:

admins: cyrus imap/sauber.bath.ac.uk
sasl_pwcheck_method: saslauthd
sasl_mech_list: plain gssapi
mupdate_server: tyrrell.bath.ac.uk
mupdate_config: standard
mupdate_authname: mupdate/sauber.bath.ac.uk
mupdate_username: cyrus

tyrrell imapd.conf:

admins: cyrus mupdate/sauber.bath.ac.uk
sasl_pwcheck_method: saslauthd
sasl_mech_list: plain gssapi

We compiled cyrus-imapd-2.3.14 with the following flags:
PROGDIR=/opt/packages/cyrus-imapd \
   ./configure --prefix=$PROGDIR --mandir=/opt/share/man \
 --sysconfdir=/opt/etc/imapd \
 --enable-listext --enable-idled --with-snmp \
 --enable-murder \
 --enable-replication \
 --enable-nntp \
 --disable-gssapi \
 --with-cyrus-group=cyrus \
 --with-cyrus-user=cyrus \
 --with-cyrus-prefix=$PROGDIR \
 --with-openssl=$OPENSSLDIR \
 --with-ucdsnmp=/opt/packages/net-snmp \
 --with-sasl=$SASLDIR \
 --with-dbdir=/opt/packages/berkeley-db \
 --with-syslogfacility=MAIL

We are using Cyrus SASL 2.1.22 built like this:

PROGDIR=/opt/packages/cyrus-sasl \
   ./configure --prefix=$PROGDIR --sysconfdir=/opt/etc/cyrus \
 --with-plugindir=/opt/packages/cyrus-sasl/lib/sasl2 \
 --enable-shared \
 --disable-static \
 --disable-java \
 --with-configdir=/opt/etc/sasl2 \
 --disable-krb4 \
 --with-gss_impl=mit \
 --with-rc4 \
 --with-dblib=berkeley \
 --with-saslauthd=/var/sasl2 --without-pwcheck \
 --with-devrandom=/dev/urandom \
 --enable-anon \
 --enable-cram \
 --enable-digest \
 --enable-ntlm \
 --enable-plain \
 --enable-login \
 --without-ldap \
 --disable-otp \
 --disable-ldapdb \
 --disable-sql --without-mysql --without-pgsql --without-sqlite \
 --enable-gssapi=$KERBEROSDIR \
 --with-openssl=$OPENSSLDIR

We are using MIT KerberosV 1.6.3 and running on Solaris 10 x86. tyrrell
  is actually a Solaris 'Zone' on sauber.

If anyone has any ideas of what might be causing this problem we'd be
very interested!

Regards,


Dave.

David Mayo
Networks/Systems Administrator
University of Bath Computing Services

Tel: +44 1225 38 6046
Email: d.j.m...@bath.ac.uk



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