Impact of changing back "altnamespace"

[Tom Plancon]

Hello,

A week or so back I posted here about issues I was having with 
cyrus-imapd 2.3 after changing the "altnamespace" variable in imapd.conf 
to "yes" in order to set up shared mailboxes. It threw a monkey wrench 
into my server and caused a lot of problems for a couple of days Things 
have settled down but still some residual problems for users in their 
email clients, e.g. Inbox contents disappears or does not show recent 
mail. Also deleting hangs for a long time.


I'm considering changing "altnamespace" back to "no" hoping it will 
clear up those issues.


Any thoughts as to what I can expect if I do this? All input is appreciated!

Thanks!

--
myEMAILsignature Thomas Plancon
CAD/IT MANAGER

E:  tplan...@bkaarchs.com
W: www.bkaarchitects.com 

BKA/LOGO


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Re: Shared folder fiasco

[Tom Plancon]

ellie,

Thank you for the response.

Upon further investigation I am running cyrus-imapd 2.3. Don't know 
where/how I saw 2.6!


It is a Thunderbird problem. I had removed Tbird and what I thought was 
the profile info, but it appears Tbird stores profile data in two 
locations on Win 10: C:/users/[name]/appdata/roaming/Thunderbird and 
C:/users/[name]/appdata/low/Thunderbird. Removing both of those 
directories and re-installing tbird then re-creating the user's account 
cleaned everything up and the inbox started showing new incoming mail.


Thanks again for the hints! Everything is almost back to normal, but 
still no functioning "shared" folder.


myEMAILsignature Thomas Plancon
CAD/IT MANAGER

E:  tplan...@bkaarchs.com
W: www.bkaarchitects.com 

BKA/LOGO


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Shared folder fiasco

[Tom Plancon]

Hi folks,

I'm running an email server for 40 users on cyrus-imad 2.6 on CentOS 6, 
with postfix 2.2.6. Our email client is Thunderbird. I tried to set up a 
shared mailbox using a howto found here: 
http://wiki.linuxwall.info/doku.php/en:ressources:dossiers:cyrus:shared_mailbox. 
Based on that info, I set altnamespace to yes in imapd.conf, and that 
caused problems for the Tbird clients; it acted as though it had never 
seen the user's mailboxes before and needed to reload all of the 
existing email headers in all folders!  That was especially true for the 
Sent folder which Tbird could not find for a while and kept throwing 
errors, although it sent the email. Also the display of the users Inbox 
changed in the Tbird folder listings to appear as a "subscribed" folder 
rather than the user's INBOX.


After about 36 hours things settled down and is now behaving normally 
for most users, however I have 2 users that cannot see the contents of 
their INBOX. The email is there, and they are receiving normally, but 
just not visible in Tbird. All other subfolders are there and the 
contents visible.


I don't see anything unusual in maillog for the 2 users. I've tried 
completely removing their Thunderbird installation then reinstalling, 
inbox contents appears initially then disappears! Any thoughts as to 
what's to do here are greatly appreciated! Thanks!


--
myEMAILsignature Thomas Plancon
CAD/IT MANAGER

E:  tplan...@bkaarchs.com
W: www.bkaarchitects.com 

BKA/LOGO


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Re: Mail not visible after restore from backup.

[Tom Plancon]

Hello,

Thanks for the response.
When I run reconstruct -rf mailbox the response is usage: reconstruct 
[-r] mailbox. I assume that means it doesn't like the syntax.


myEMAILsignature Thomas Plancon
CAD/IT Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchs.com/
On 9/15/2014 3:15 AM, Egoitz Aurrekoetxea wrote:

Hi,

try reconstruct -rf mailbox

Regards,

El 14/09/2014, a las 03:05, Tom Plancon tplan...@bkaarchs.com 
mailto:tplan...@bkaarchs.com escribió:



Hello,

I have a user that deleted all mail from his Sent folder. I restored 
it from a rsync backup, ran reconstruct user.name.Sent. the 
reconstruct finished instantly, and no emails from the restore can be 
seen in the user's mail agent, (thunderbird). I konow I've run into 
this before but can't remember the solution. Any help is greatly 
appreciated!


Thanks!
Tom Plancon


*Thomas Plancon*
CAD/IT Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchitects.com

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Re: Mail not visible after restore from backup.

[Tom Plancon]

Version 2.3.16

myEMAILsignature Thomas Plancon
CAD/IT Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchs.com/
On 9/15/2014 9:40 AM, Egoitz Aurrekoetxea wrote:

That’s estrange the -r is recursive…. that should work….

Which Cyrus version are you running?


El 15/09/2014, a las 15:38, Tom Plancon tplan...@bkaarchs.com 
mailto:tplan...@bkaarchs.com escribió:



Hello,

Thanks for the response.
When I run reconstruct -rf mailbox the response is usage: 
reconstruct [-r] mailbox. I assume that means it doesn't like the 
syntax.


Thomas Plancon
CAD/IT Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel:508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchs.com/
On 9/15/2014 3:15 AM, Egoitz Aurrekoetxea wrote:

Hi,

try reconstruct -rf mailbox

Regards,

El 14/09/2014, a las 03:05, Tom Plancon tplan...@bkaarchs.com 
mailto:tplan...@bkaarchs.com escribió:



Hello,

I have a user that deleted all mail from his Sent folder. I 
restored it from a rsync backup, ran reconstruct user.name.Sent. 
the reconstruct finished instantly, and no emails from the restore 
can be seen in the user's mail agent, (thunderbird). I konow I've 
run into this before but can't remember the solution. Any help is 
greatly appreciated!


Thanks!
Tom Plancon


*Thomas Plancon*
CAD/IT Manager

B K A  Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchitects.com/

Cyrus Home Page:http://www.cyrusimap.org/
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Re: Mail not visible after restore from backup.

[Tom Plancon]

I inherited this installation, unfortunately!

I'm running reconstruct inside cyradm. Running version inside cyradm 
I get this:


name   : Cyrus IMAPD
version: v2.3.16-Fedora-RPM-2.3.16-6.el6_2.5 2010/01/06 17:01:32
vendor : Project Cyrus
support-url: http://cyrusimap.web.cmu.edu
os : Linux
os-version : 2.6.32-279.22.1.el6.x86_64
environment: Built w/Cyrus SASL 2.1.23
 Running w/Cyrus SASL 2.1.23
 Built w/Berkeley DB 4.7.25: (November 12, 2010)
 Running w/Berkeley DB 4.7.25: (April  4, 2012)
 Built w/OpenSSL 1.0.0-fips 29 Mar 2010
 Running w/OpenSSL 1.0.0-fips 29 Mar 2010
 Built w/zlib 1.2.3
 Running w/zlib 1.2.3
 CMU Sieve 2.3
 TCP Wrappers
 mmap = shared
 lock = fcntl
 nonblock = fcntl
 idle = idled

Is it possible install a version of cyradm, or is it only installed with 
the cyrus-imad package?

myEMAILsignature Thomas Plancon
CAD/IT Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchs.com/
On 9/15/2014 9:56 AM, Nic Bernstein wrote:
Are you sure you've running a version of reconstruct which matches 
your installation?  I ask because the man page for reconstruct from 
2.3.16 shows both -r and -f as permissible:


−r

Recursively reconstruct all sub-mailboxes of the mailboxes or
mailbox prefixes given as arguments.


−f

Examine the filesystem underneath mailbox, adding all directories
with a cyrus.header found there as new mailboxes. Useful for
restoring mailboxes from backups.

from
http://www.cyrusimap.org/docs/cyrus-imapd/2.3.16/man/reconstruct.8.php

Depending upon how you installed Cyrus, from package or source, and 
which OS/distro you're using, there may be versions of binary 
utilities laying around from older versions of the software. We've 
certainly seen that before.


Cheers,
-nic

On 09/15/2014 08:43 AM, Tom Plancon wrote:

Version 2.3.16

myEMAILsignature Thomas Plancon
CAD/IT Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchs.com/
On 9/15/2014 9:40 AM, Egoitz Aurrekoetxea wrote:

That’s estrange the -r is recursive…. that should work….

Which Cyrus version are you running?


El 15/09/2014, a las 15:38, Tom Plancon tplan...@bkaarchs.com 
mailto:tplan...@bkaarchs.com escribió:



Hello,

Thanks for the response.
When I run reconstruct -rf mailbox the response is usage: 
reconstruct [-r] mailbox. I assume that means it doesn't like the 
syntax.


Thomas Plancon
CAD/IT Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel:508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchs.com/
On 9/15/2014 3:15 AM, Egoitz Aurrekoetxea wrote:

Hi,

try reconstruct -rf mailbox

Regards,

El 14/09/2014, a las 03:05, Tom Plancon tplan...@bkaarchs.com 
mailto:tplan...@bkaarchs.com escribió:



Hello,

I have a user that deleted all mail from his Sent folder. I 
restored it from a rsync backup, ran reconstruct 
user.name.Sent. the reconstruct finished instantly, and no 
emails from the restore can be seen in the user's mail agent, 
(thunderbird). I konow I've run into this before but can't 
remember the solution. Any help is greatly appreciated!


Thanks!
Tom Plancon


*Thomas Plancon*
CAD/IT Manager

B K A  Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchitects.com/

Cyrus Home Page:http://www.cyrusimap.org/
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--
Nic bernstein...@onlight.com
Onlight, Inc.www.onlight.com
219 N. Milwaukee St., Suite 2av. 414.272.4477
Milwaukee, Wisconsin  53202



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Re: Mail not visible after restore from backup.

[Tom Plancon]

myEMAILsignature On 9/15/2014 11:14 AM, Nic Bernstein wrote:

Tom,
Glad to hear it.  Please post this to the list so other folks in a 
similar situation will find it in the future.

-nic

On 09/15/2014 09:51 AM, Tom Plancon wrote:

Nic,

Thanks for that! I got /usr/lib/cyrus-imapd/reconstruct to run as the 
cyrus user. However, the output is this:


reconstruct: fopen() failed for '8114.' [error=13] -- skipping.
reconstruct: fopen() failed for '8115.' [error=13] -- skipping.
reconstruct: fopen() failed for '8116.' [error=13] -- skipping.
reconstruct: fopen() failed for '8117.' [error=13] -- skipping.
.etc.

Ran ls -al on the Sent folder and saw that all of the emails 
recovered from rsync were owned by root! Did a chown cyrus.mail on 
all the files, ran reconstruct again, worked like a charm!


Nice lesson here! Thank you all for the great help! My job is secure!

myEMAILsignature Thomas Plancon
CAD/IT Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchs.com/
On 9/15/2014 10:21 AM, Nic Bernstein wrote:
I've never run reconstruct from within cyradm, so cannot speak to 
that, although I will note that in my version (2.4.17) the help fro 
cyradm says this (emphasis mine):


reconstruct   reconstruct mailbox /(if
supported)/

Look for the binary 'reconstruct' on your system.  On a 
Fedora/RedHat/CentOS system it might be here:

/usr/lib/cyrus-imapd/reconstruct

You should run this as the cyrus user.  For example, as root do this:
$ su cyrus -c /usr/lib/cyrus-imapd/reconstruct -r -f user.USER

If you don't run the command as the syruc user, the perms on the 
files (if any) it creates will be wrong.


Cheers,
-nic

On 09/15/2014 09:12 AM, Tom Plancon wrote:

I inherited this installation, unfortunately!

I'm running reconstruct inside cyradm. Running version inside 
cyradm I get this:


name   : Cyrus IMAPD
version: v2.3.16-Fedora-RPM-2.3.16-6.el6_2.5 2010/01/06 17:01:32
vendor : Project Cyrus
support-url: http://cyrusimap.web.cmu.edu
os : Linux
os-version : 2.6.32-279.22.1.el6.x86_64
environment: Built w/Cyrus SASL 2.1.23
 Running w/Cyrus SASL 2.1.23
 Built w/Berkeley DB 4.7.25: (November 12, 2010)
 Running w/Berkeley DB 4.7.25: (April  4, 2012)
 Built w/OpenSSL 1.0.0-fips 29 Mar 2010
 Running w/OpenSSL 1.0.0-fips 29 Mar 2010
 Built w/zlib 1.2.3
 Running w/zlib 1.2.3
 CMU Sieve 2.3
 TCP Wrappers
 mmap = shared
 lock = fcntl
 nonblock = fcntl
 idle = idled

Is it possible install a version of cyradm, or is it only installed 
with the cyrus-imad package?

myEMAILsignature Thomas Plancon
CAD/IT Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchs.com/
On 9/15/2014 9:56 AM, Nic Bernstein wrote:
Are you sure you've running a version of reconstruct which matches 
your installation?  I ask because the man page for reconstruct 
from 2.3.16 shows both -r and -f as permissible:


−r

Recursively reconstruct all sub-mailboxes of the mailboxes or
mailbox prefixes given as arguments.


−f

Examine the filesystem underneath mailbox, adding all
directories with a cyrus.header found there as new mailboxes.
Useful for restoring mailboxes from backups.

from
http://www.cyrusimap.org/docs/cyrus-imapd/2.3.16/man/reconstruct.8.php

Depending upon how you installed Cyrus, from package or source, 
and which OS/distro you're using, there may be versions of binary 
utilities laying around from older versions of the software.  
We've certainly seen that before.


Cheers,
-nic

On 09/15/2014 08:43 AM, Tom Plancon wrote:

Version 2.3.16

myEMAILsignature Thomas Plancon
CAD/IT Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchs.com/
On 9/15/2014 9:40 AM, Egoitz Aurrekoetxea wrote:

That’s estrange the -r is recursive…. that should work….

Which Cyrus version are you running?


El 15/09/2014, a las 15:38, Tom Plancon tplan...@bkaarchs.com 
mailto:tplan...@bkaarchs.com escribió:



Hello,

Thanks for the response.
When I run reconstruct -rf mailbox the response is usage: 
reconstruct [-r] mailbox. I assume that means it doesn't like 
the syntax.


Thomas Plancon
CAD/IT Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel:508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchs.com/
On 9/15/2014 3:15 AM, Egoitz Aurrekoetxea wrote:

Hi,

try reconstruct -rf mailbox

Regards,

El 14/09/2014, a las 03:05, Tom Plancon tplan...@bkaarchs.com 
mailto:tplan...@bkaarchs.com escribió:



Hello,

I have

Mail not visible after restore from backup.

[Tom Plancon]

Hello,

I have a user that deleted all mail from his Sent folder. I restored it from a 
rsync backup, ran reconstruct user.name.Sent. the reconstruct finished 
instantly, and no emails from the restore can be seen in the user's mail agent, 
(thunderbird). I konow I've run into this before but can't remember the 
solution. Any help is greatly appreciated!

Thanks!
Tom Plancon

--

Thomas Plancon
CAD/IT Manager

 B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com


Cyrus Home Page: http://www.cyrusimap.org/
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Cyrus failure after full disk

[Tom Plancon]

Hi all,

I'm running a mail server with cyrus imap and postfix. I've had a bit of 
a disaster where a runaway process, not related to email, filled my root 
directory. I've take care of that and got most of the space back but now 
I'm not receiving email and maillog is reporting this:


Oct 18 14:55:53 pelican lmtpunix[32764]: DBERROR db4: Commonly caused by 
moving a database from one database environment
Oct 18 14:55:53 pelican lmtpunix[32764]: DBERROR db4: to another without 
clearing the database LSNs, or by removing all of
Oct 18 14:55:53 pelican lmtpunix[32764]: DBERROR db4: the log files from 
a database environment
Oct 18 14:55:53 pelican lmtpunix[32764]: DBERROR db4: 
/var/lib/imap/deliver.db: unexpected file type or format
Oct 18 14:55:53 pelican lmtpunix[32764]: DBERROR: opening 
/var/lib/imap/deliver.db: Invalid argument
Oct 18 14:55:53 pelican lmtpunix[32764]: DBERROR: opening 
/var/lib/imap/deliver.db: cyrusdb error
Oct 18 14:55:53 pelican lmtpunix[32764]: FATAL: lmtpd: unable to init 
duplicate delivery database

Oct 18 14:55:53 pelican master[3213]: process 32764 exited, status 75
Oct 18 14:55:53 pelican master[3213]: service lmtpunix pid 32764 in 
READY state: terminated abnormally
Oct 18 14:55:53 pelican master[32765]: about to exec 
/usr/lib/cyrus-imapd/lmtpd


 I've had to reconstruct mail boxes before but nothing like this! Any 
idea how to repair this mess? I'm running CentOS 6.


Thanks!
--
Thomas E. Plancon
CAD/IS Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchs.com/

Cyrus Home Page: http://www.cyrusimap.org/
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Re: Cyrus failure after full disk

[Tom Plancon]

Andy,

That took care of it! Thanks much!

Thomas E. Plancon
CAD/IS Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchs.com/
On 10/18/2012 4:12 PM, Andrew Morgan wrote:

On Thu, 18 Oct 2012, Tom Plancon wrote:


Hi all,

I'm running a mail server with cyrus imap and postfix. I've had a bit 
of a disaster where a runaway process, not related to email, filled 
my root directory. I've take care of that and got most of the space 
back but now I'm not receiving email and maillog is reporting this:


Oct 18 14:55:53 pelican lmtpunix[32764]: DBERROR db4: Commonly caused 
by moving a database from one database environment
Oct 18 14:55:53 pelican lmtpunix[32764]: DBERROR db4: to another 
without clearing the database LSNs, or by removing all of
Oct 18 14:55:53 pelican lmtpunix[32764]: DBERROR db4: the log files 
from a database environment
Oct 18 14:55:53 pelican lmtpunix[32764]: DBERROR db4: 
/var/lib/imap/deliver.db: unexpected file type or format
Oct 18 14:55:53 pelican lmtpunix[32764]: DBERROR: opening 
/var/lib/imap/deliver.db: Invalid argument
Oct 18 14:55:53 pelican lmtpunix[32764]: DBERROR: opening 
/var/lib/imap/deliver.db: cyrusdb error
Oct 18 14:55:53 pelican lmtpunix[32764]: FATAL: lmtpd: unable to init 
duplicate delivery database

Oct 18 14:55:53 pelican master[3213]: process 32764 exited, status 75
Oct 18 14:55:53 pelican master[3213]: service lmtpunix pid 32764 in 
READY state: terminated abnormally
Oct 18 14:55:53 pelican master[32765]: about to exec 
/usr/lib/cyrus-imapd/lmtpd


I've had to reconstruct mail boxes before but nothing like this! Any 
idea how to repair this mess? I'm running CentOS 6.


1. Stop Cyrus
2. Delete /var/lib/imap/deliver.db
3. Delete the contents of /var/lib/imap/db/
4. Start Cyrus

deliver.db contains (mainly) transient data about messages.  If you 
delete it, you may get a repeated message from anyone using a vacation 
responder, but otherwise there are no negative consequences.


Andy



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Re: User tags lost

[Tom Plancon]

On 5/24/2012 1:58 AM, Bron Gondwana wrote:
 On Wed, May 23, 2012 at 02:53:19PM -0400, Tom Plancon wrote:
 Thank you for your patience with this! It is really appreciated!

 After stumbling through the telnet/IMAP syntax I finally got in, a
 good learning experience!

 Cool.

 The output of the SELECT for the user who is having the biggest
 issue with this is extensive, so I've attached it as a text file. I
 do see the $Label1, $Label2, etc. as you said but also a lot of
 text which I assume are the tags the user has made.

 The question is, other than the excessive use of tags, is there
 anything else wrong with this output?

 The output is fine - BUT, here's the problem.  Cyrus has a hard limit
 of 128 user flags per mailbox, and they're not recyclable.  Once
 you have created that many flags, you're stuck - you can't create any
 more.

 If that user is creating more in Thunderbird, it's probably only
 storing them locally and failing to upload them to the server - which
 is probably only working by accident and not how it's designed to work.

 What a mess!

 The only solution I can offer for now is use fewer tags.  To clean
 them out, you can create a new empty folder and copy the messages
 across.  That works for everything other than INBOX.  For INBOX it's
 harder - you pretty much need to create a new folder, copy the messages
 into it, delete the cyrus.header file for the INBOX and reconstruct,
 then copy the messages back.  Ouch.

 Bron ( that's assuming most of these tags were used in the past, but are
 not on any existing messages )

 --
 Thomas E. Plancon
 CAD/IS Manager

 B K A Architects, Inc.
 142 Crescent Street
 Brockton, MA 02302

 tel: 508 . 583 . 5603 ext 313
 fax: 508 . 584 . 2914
 www.bkaarchitects.comhttp://www.bkaarchs.com/

 Trying 10.10.10.97...
 Connected to pelican.domus-bka.local (10.10.10.97).
 Escape character is '^]'.
 * OK [CAPABILITY IMAP4 IMAP4rev1 LITERAL+ ID STARTTLS AUTH=PLAIN SASL-IR 
 COMPRESS=DEFLATE] pelican.domus-bka.local Cyrus IMAP 
 v2.3.16-Fedora-RPM-2.3.16-6.el6_1.4 server ready
 . login XXX Y
 . OK [CAPABILITY IMAP4 IMAP4rev1 LITERAL+ ID LOGINDISABLED COMPRESS=DEFLATE 
 ACL RIGHTS=kxte QUOTA MAILBOX-REFERRALS NAMESPACE UIDPLUS NO_ATOMIC_RENAME 
 UNSELECT CHILDREN MULTIAPPEND BINARY SORT SORT=MODSEQ THREAD=ORDEREDSUBJECT 
 THREAD=REFERENCES ANNOTATEMORE CATENATE CONDSTORE SCAN IDLE LISTEXT 
 LIST-SUBSCRIBED X-NETSCAPE URLAUTH] User logged in
 . select inbox
 * FLAGS (\Answered \Flagged \Draft \Deleted \Seen $Forwarded $MDNSent 
 NonJunk Junk $label1 $label2 $label3 $label4 $label5 9004_chicago 
 8161_prototype 9024_woodbury 8118_legacy 9052 9100_gardens_fl 9076_calgery 
 9100_x-roads 9100_sherway 9076_marketmall 9081_tween 9100_naperville 
 9100_wayne_pa 9095_orlando_fl 9094_altanta_ga 9009_lincoln_nyc 9104_ 
 9100_whistler 9145_mall_of_america 9144_scottsdale_az 1000 1000_camberland 
 MDNSent 10010_eastontowncenter 1040_shorthills_nj 1040_watersidenaples 
 1040_eatoncentre 1050_halifax 210052_lenox 1060_victoria 
 10101_milleniamall-orlando 1010_bocaraton-fl 210100_eton-cleveland 
 10102_laencantada-az 10118_kingofprussia 10120_sunset_s.miami 
 10166_uvpk-fortworth 10168_citycenter-houston 10165_houston-gallira 
 10101_orlando 10054_halifax 10169_shortpump-richmond_va 
 10167_cityctr_houston-tx 10055_lenox-atlanta-ga 10043_waterside-fl 
 10165_galleria-houston-tx 10169_shortpump_richmond-va 09145_mallofamerica_mn 
 10101_millenia-orlando-fl 10042_eaton-
 ctr-tor
onto 09144_scottsdale-az 10166_uvpk-fortworth-tx 10054_halifax-nova-scotla 
10027_easton-oh 10183_streets@southpoint_durham-nc 10185_summit_birmingham-al 
10067_johnsonst-victoriabc 10171_freckleface-milwaukee-wi 
210206_doman-austin-tx 210216_kenwood 211000_madisona-nyc 211000_halstead_il 
211000_grandave.-st.paul 211010_tampa-fl 211010_aventura-fl 
211012_harboreast-md 11025_66th-3rd-nyc 11026_new-hyde-_cincinatti-oh 
11027_highland-tx-reno 11032_lakeshore-oakville-on 11045_lincoln-rd_fl 
11068_u-village_seatle 11080_meatpacking-nyc 11082_bethesda-md_reno 
11083_oldhydepark-tampa 11086_cherry-creek_denver-co 11087_abq-uptown-nw 
11091_hingham-derby-shops 11088_newburyst_boston 11103_studio-city_al-ca 
11090_grantave_sanfran 11105_burlington-mall 11100-farington-ct 
11106_ross-park_pittsburgh 11107_villagepointe_omaha-ne 11108_garden-city_ri 
11109_metrotwon_van-bc 0_southport-chicago-il 
1_ridgehill_westchester-ny 11126_4thst.-calgary-ab 11122_palm_desert-ca 
11123_kingsway_edmo
 nton 111
31_union-square-nyc 11128_ivivva-chinook 11127_ivivva-park-royal 
11135_lincoln-rd-fl 11140_southport-addison_chicago-il 
11032_lakeshor-oakvile-on 11141_ivivva_lakeshore_oakvile-on 
11147_somerset-troy-mi 11157_burlington 11158_natick-reno 
11159_mallofamerica-storefront 11160_kingst-charleston-sc 
11163_upperwestside_nyc 11164__aventura_reno_storefront 
11163_upper-west-side_nyc 11171_meat-packing_nyc 11169_carrefour-laval_qa 
11181_park-royal_west-van-bc 11175_clarendon-arlington-reno

Re: User tags lost

[Tom Plancon]

On 5/21/2012 4:55 PM, Bron Gondwana wrote:
 On Mon, May 21, 2012 at 02:56:06PM -0400, Tom Plancon wrote:
 On 5/18/2012 4:45 PM, Bron Gondwana wrote:
 On Fri, May 18, 2012 at 10:23:53AM -0400, Tom Plancon wrote:
 Hello,
 I'm not sure this is the list to post my issue but thought I'd give
 it a shot.
 We're running Cyrus IMAPD 3.3.16 on a CentOS 6 server for about 50
   (2.3.16 I assume)

 users. All users have Thunderbird 11-12 as their email client. A
 couple of the users rely on tagging email in Tbird heavily.
 Periodically, they lose the tags they have placed for no apparent
 reason. They are there for a few days/weeks, then gone.
 Is this something that could be happening in Cyrus, or is it
 strictly a Thunderbird issue?
 Any input is appreciated! Thanks!
 Possibly a Cyrus thing.  Is there anything in syslog?  It sounds
 like you're losing the cyrus.header files, which is where the tag
 names are stored.

 Bron.
 Bron,
 Thanks for the reply. Yes I am using 2.3.16!
 I believe all of the Cyrus logging is into /var/log/maillog. I
 inherited this config. What would I look for in maillog?

 IOERROR is a good start.

 Bron.

The only IOERROR I see is related to fstating sieve script for some 
users. Any other possibilities?

Thanks!

-- 
Thomas E. Plancon
CAD/IS Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchs.com/

Cyrus Home Page: http://www.cyrusimap.org/
List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/
To Unsubscribe:
https://lists.andrew.cmu.edu/mailman/listinfo/info-cyrus

Re: User tags lost

[Tom Plancon]

On 5/23/2012 11:01 AM, Bron Gondwana wrote:
 On Wed, May 23, 2012 at 10:37:37AM -0400, Tom Plancon wrote:
 On 5/21/2012 4:55 PM, Bron Gondwana wrote:
 On Mon, May 21, 2012 at 02:56:06PM -0400, Tom Plancon wrote:
 On 5/18/2012 4:45 PM, Bron Gondwana wrote:
 On Fri, May 18, 2012 at 10:23:53AM -0400, Tom Plancon wrote:
 Hello,
 I'm not sure this is the list to post my issue but thought I'd give
 it a shot.
 We're running Cyrus IMAPD 3.3.16 on a CentOS 6 server for about 50
   (2.3.16 I assume)

 users. All users have Thunderbird 11-12 as their email client. A
 couple of the users rely on tagging email in Tbird heavily.
 Periodically, they lose the tags they have placed for no apparent
 reason. They are there for a few days/weeks, then gone.
 Is this something that could be happening in Cyrus, or is it
 strictly a Thunderbird issue?
 Any input is appreciated! Thanks!
 Possibly a Cyrus thing.  Is there anything in syslog?  It sounds
 like you're losing the cyrus.header files, which is where the tag
 names are stored.

 Bron.
 Bron,
 Thanks for the reply. Yes I am using 2.3.16!
 I believe all of the Cyrus logging is into /var/log/maillog. I
 inherited this config. What would I look for in maillog?

 IOERROR is a good start.

 Bron.

 The only IOERROR I see is related to fstating sieve script for
 some users. Any other possibilities?

 No, that's not likely to be it.

 What's the output when you select the mailbox?

 This is the kind of things I get:

 . select inbox
 * 7925 EXISTS
 * 0 RECENT
 * FLAGS (\Answered \Flagged \Draft \Deleted \Seen hasnoatt hasatt selected 
 medeleted NonJunk receipt-handled KMAILFORWARDED KMAILTODO KMAILWATCHED 
 KMAILIGNORED $FORWARDED $TODO $WATCHED $IGNORED hasnotd hastd Old $NotJunk 
 $Junk Junk $X-ME-Annot-1 $HasAttachment $IsMailingList $X-ME-Annot-2 $HasTD 
 $IsNotification)
 * OK [PERMANENTFLAGS (\Answered \Flagged \Draft \Deleted \Seen hasnoatt 
 hasatt selected medeleted NonJunk receipt-handled KMAILFORWARDED KMAILTODO 
 KMAILWATCHED KMAILIGNORED $FORWARDED $TODO $WATCHED $IGNORED hasnotd hastd 
 Old $NotJunk $Junk Junk $X-ME-Annot-1 $HasAttachment $IsMailingList 
 $X-ME-Annot-2 $HasTD $IsNotification \*)] Ok
 * OK [UNSEEN 7924] Ok
 * OK [UIDVALIDITY 1148523981] Ok
 * OK [UIDNEXT 922311] Ok
 * OK [HIGHESTMODSEQ 295339131819983] Ok
 * OK [URLMECH INTERNAL] Ok
 * OK [ANNOTATIONS 65536] Ok
 . OK [READ-WRITE] Completed

 The FLAGS and PERMANENTFLAGS responses will tell you if the
 mailbox has forgotten about the flags, or if they've been cleared
 by something.

 I expect from Thunderbird you will see things like $Label1, $Label2,
 etc.

 Another possibility is some bogus client sending STORE FLAGS rather
 than STORE +FLAGS when it wants to set something.

 Bron.

Bron,
Now I'm really in over my head. Not familiar with select command. That 
does not appear to be in the cyradm commands. How would I get to that?

-- 
Thomas E. Plancon
CAD/IS Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchs.com/

Cyrus Home Page: http://www.cyrusimap.org/
List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/
To Unsubscribe:
https://lists.andrew.cmu.edu/mailman/listinfo/info-cyrus

Re: User tags lost

[Tom Plancon]

On 5/23/2012 12:59 PM, Bron Gondwana wrote:

On Wed, May 23, 2012 at 11:45:44AM -0400, Tom Plancon wrote:

On 5/23/2012 11:01 AM, Bron Gondwana wrote:

On Wed, May 23, 2012 at 10:37:37AM -0400, Tom Plancon wrote:

On 5/21/2012 4:55 PM, Bron Gondwana wrote:

On Mon, May 21, 2012 at 02:56:06PM -0400, Tom Plancon wrote:

On 5/18/2012 4:45 PM, Bron Gondwana wrote:

On Fri, May 18, 2012 at 10:23:53AM -0400, Tom Plancon wrote:

Hello,
I'm not sure this is the list to post my issue but thought I'd give
it a shot.
We're running Cyrus IMAPD 3.3.16 on a CentOS 6 server for about 50

  (2.3.16 I assume)


users. All users have Thunderbird 11-12 as their email client. A
couple of the users rely on tagging email in Tbird heavily.
Periodically, they lose the tags they have placed for no apparent
reason. They are there for a few days/weeks, then gone.
Is this something that could be happening in Cyrus, or is it
strictly a Thunderbird issue?
Any input is appreciated! Thanks!

Possibly a Cyrus thing.  Is there anything in syslog?  It sounds
like you're losing the cyrus.header files, which is where the tag
names are stored.

Bron.

Bron,
Thanks for the reply. Yes I am using 2.3.16!
I believe all of the Cyrus logging is into /var/log/maillog. I
inherited this config. What would I look for in maillog?


IOERROR is a good start.

Bron.


The only IOERROR I see is related to fstating sieve script for
some users. Any other possibilities?


No, that's not likely to be it.

What's the output when you select the mailbox?

This is the kind of things I get:

. select inbox
* 7925 EXISTS
* 0 RECENT
* FLAGS (\Answered \Flagged \Draft \Deleted \Seen hasnoatt hasatt selected 
medeleted NonJunk receipt-handled KMAILFORWARDED KMAILTODO KMAILWATCHED 
KMAILIGNORED $FORWARDED $TODO $WATCHED $IGNORED hasnotd hastd Old $NotJunk 
$Junk Junk $X-ME-Annot-1 $HasAttachment $IsMailingList $X-ME-Annot-2 $HasTD 
$IsNotification)
* OK [PERMANENTFLAGS (\Answered \Flagged \Draft \Deleted \Seen hasnoatt hasatt 
selected medeleted NonJunk receipt-handled KMAILFORWARDED KMAILTODO 
KMAILWATCHED KMAILIGNORED $FORWARDED $TODO $WATCHED $IGNORED hasnotd hastd Old 
$NotJunk $Junk Junk $X-ME-Annot-1 $HasAttachment $IsMailingList $X-ME-Annot-2 
$HasTD $IsNotification \*)] Ok
* OK [UNSEEN 7924] Ok
* OK [UIDVALIDITY 1148523981] Ok
* OK [UIDNEXT 922311] Ok
* OK [HIGHESTMODSEQ 295339131819983] Ok
* OK [URLMECH INTERNAL] Ok
* OK [ANNOTATIONS 65536] Ok
. OK [READ-WRITE] Completed

The FLAGS and PERMANENTFLAGS responses will tell you if the
mailbox has forgotten about the flags, or if they've been cleared
by something.

I expect from Thunderbird you will see things like $Label1, $Label2,
etc.

Another possibility is some bogus client sending STORE FLAGS rather
than STORE +FLAGS when it wants to set something.

Bron.


Bron,
Now I'm really in over my head. Not familiar with select command.
That does not appear to be in the cyradm commands. How would I get
to that?


Via IMAP.  If you can get Thunderbird to show you a protocol trace you'll
definitely get one there.

Otherwise:

telnet $server 143
. login $username $password
. select inbox
. logout

Should do just fine.  It will need to be done as a user who has the problem.

You can also inspect the cyrus.header file for that user directly, but it's
trickier to read than the output of SELECT.

Bron.


Bron,

Thank you for your patience with this! It is really appreciated!

After stumbling through the telnet/IMAP syntax I finally got in, a good 
learning experience!


The output of the SELECT for the user who is having the biggest issue 
with this is extensive, so I've attached it as a text file. I do see the 
$Label1, $Label2, etc. as you said but also a lot of text which I 
assume are the tags the user has made.


The question is, other than the excessive use of tags, is there anything 
else wrong with this output?


--
Thomas E. Plancon
CAD/IS Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchs.com/
Trying 10.10.10.97...
Connected to pelican.domus-bka.local (10.10.10.97).
Escape character is '^]'.
* OK [CAPABILITY IMAP4 IMAP4rev1 LITERAL+ ID STARTTLS AUTH=PLAIN SASL-IR 
COMPRESS=DEFLATE] pelican.domus-bka.local Cyrus IMAP 
v2.3.16-Fedora-RPM-2.3.16-6.el6_1.4 server ready
. login XXX Y
. OK [CAPABILITY IMAP4 IMAP4rev1 LITERAL+ ID LOGINDISABLED COMPRESS=DEFLATE ACL 
RIGHTS=kxte QUOTA MAILBOX-REFERRALS NAMESPACE UIDPLUS NO_ATOMIC_RENAME UNSELECT 
CHILDREN MULTIAPPEND BINARY SORT SORT=MODSEQ THREAD=ORDEREDSUBJECT 
THREAD=REFERENCES ANNOTATEMORE CATENATE CONDSTORE SCAN IDLE LISTEXT 
LIST-SUBSCRIBED X-NETSCAPE URLAUTH] User logged in
. select inbox
* FLAGS (\Answered \Flagged \Draft \Deleted \Seen $Forwarded $MDNSent NonJunk 
Junk $label1 $label2 $label3 $label4 $label5 9004_chicago 8161_prototype 
9024_woodbury 8118_legacy 9052 9100_gardens_fl 9076_calgery 9100_x-roads 
9100_sherway 9076_marketmall

Re: User tags lost

[Tom Plancon]

On 5/18/2012 4:45 PM, Bron Gondwana wrote:

On Fri, May 18, 2012 at 10:23:53AM -0400, Tom Plancon wrote:

Hello,
I'm not sure this is the list to post my issue but thought I'd give
it a shot.
We're running Cyrus IMAPD 3.3.16 on a CentOS 6 server for about 50

  (2.3.16 I assume)


users. All users have Thunderbird 11-12 as their email client. A
couple of the users rely on tagging email in Tbird heavily.
Periodically, they lose the tags they have placed for no apparent
reason. They are there for a few days/weeks, then gone.
Is this something that could be happening in Cyrus, or is it
strictly a Thunderbird issue?
Any input is appreciated! Thanks!

Possibly a Cyrus thing.  Is there anything in syslog?  It sounds
like you're losing the cyrus.header files, which is where the tag
names are stored.

Bron.

Bron,
Thanks for the reply. Yes I am using 2.3.16!
I believe all of the Cyrus logging is into /var/log/maillog. I inherited 
this config. What would I look for in maillog?

Thanks.

--
Thomas E. Plancon
CAD/IS Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchs.com/

Cyrus Home Page: http://www.cyrusimap.org/
List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/

User tags lost

[Tom Plancon]

Hello,
I'm not sure this is the list to post my issue but thought I'd give it a 
shot.
We're running Cyrus IMAPD 3.3.16 on a CentOS 6 server for about 50 
users. All users have Thunderbird 11-12 as their email client. A couple 
of the users rely on tagging email in Tbird heavily. Periodically, 
they lose the tags they have placed for no apparent reason. They are 
there for a few days/weeks, then gone.
Is this something that could be happening in Cyrus, or is it strictly a 
Thunderbird issue?

Any input is appreciated! Thanks!
--
Thomas E. Plancon
CAD/IS Manager

B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302

tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com http://www.bkaarchs.com/

Cyrus Home Page: http://www.cyrusimap.org/
List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/

Repeating emails

[Tom Plancon]

Title: myEMAILsignature




Hello all,

Not sure if this is the place to ask this, just trying to track it
down. I'm running Cyrus 2.2.12 with Postfix 2.2.2 for only 45 users.
Every once in a while, but much more recently, users are receiving
emails sent a few days ago - again. The recent repeat emails were all
from users on our network sent to all users on our network. The headers
appear like regular, legit emails. Any thoughts as to what could be
going on or where to begin looking.

Any input is greatly appreciated. Thanks.

-- 


 Thomas E. Plancon
CAD/IS Manager
B K A Architects, Inc.
142 Crescent Street
Brockton, MA 02302
tel: 508 . 583 . 5603 ext 313
fax: 508 . 584 . 2914
www.bkaarchitects.com




Cyrus Home Page: http://cyrusimap.web.cmu.edu/
Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki
List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html

Selective sieve service

[Tom Plancon]

Hello,

I've been trying to utilize sieve functionality on our server: Cyrus
2.2.12 on FC4, and it is a real head scratcher! I've taken to the sieve
extension in Thunderbird and the Avelsieve plugin to Squirrelmail. Both
of these appear to work in creating sieve scripts properly placed and
activated, but the only function I can get to work is "fileinto"!
Attempts at "reject" and "vacation" did nothing but accept the email
normally into the inbox. Checking the maillog I see "sieve runtime
error for user.reject: sendmail terminated normally"

Any help here, or where to get a good sieve HOWTO is greatly
appreciated! Thanks.


-- 
Tom Plancon
CAD/IS Manager
BKA Architects, Inc.
142 Crescent St.
Brockton, MA 02302
508-583-5603
[EMAIL PROTECTED]
 



Cyrus Home Page: http://cyrusimap.web.cmu.edu/
Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki
List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html

Selective sieve service

[Tom Plancon]

Hello,
I've been trying to utilize sieve functionality on our server: Cyrus
2.2.12 on FC4, and it is a real head scratcher! I've taken to the sieve
extension in Thunderbird and the Avelsieve plugin to Squirrelmail. Both
of these appear to work in creating sieve scripts properly placed and
activated, but the only function I can get to work is fileinto!
Attempts at reject and vacation did nothing but accept the email
normally into the inbox. Checking the maillog I see sieve runtime
error for user.reject: sendmail terminated normally

Any help here, or where to get a good sieve HOWTO is greatly
appreciated! Thanks.

(sorry for the html before!)

--
Tom Plancon
CAD/IS Manager
BKA Architects, Inc.
142 Crescent St.
Brockton, MA 02302
508-583-5603
[EMAIL PROTECTED]



Cyrus Home Page: http://cyrusimap.web.cmu.edu/
Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki
List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html

Newbie maillog errors

[Tom Plancon]

Hello,

I've sort of inherited managing a cyrus 2.2.12 email server with postfix
on a FC4 linux box. Generally things run smoothly, but I'm still getting
up to speed and I see some errors regularly appearing in the maillog.
The two most frequent are:

Dec 13 13:16:41 pelican imap[6609]: SQUAT failed to open index file
Dec 13 13:16:41 pelican imap[6609]: SQUAT failed

And

Dec 13 13:18:14 pelican lmtpunix[6857]: IOERROR: fstating sieve script
/var/lib/imap/sieve/x/xuser/defaultbc: No such file or directory

The last error is reported for all imap users at various times. I know
the imap partition is set as  /home/imap, which I understand is not the
default install location. Any light anyone can shed on what the errors
mean and if I should take steps to correct is appreciated.

Thanks!
-- 
Tom Plancon
CAD/IS Manager
BKA Architects, Inc.
142 Crescent St.
Brockton, MA 02302
508-583-5603
[EMAIL PROTECTED]

Cyrus Home Page: http://cyrusimap.web.cmu.edu/
Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki
List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html