Cyrus support for multiple client access?
Hi, we need an IMAP-Server where multiple Clients can access one Mailbox. Does Cyrus provide this with the Shared-Folder feature? To be more specific, this means we have a mailbox where our customer sends mail to and about 9 people should be able to be connected to this mailbox seeing the incoming messages and those, that have been answererd or seen). Of course, they should be able to answer, delete or move mails. Thanks in advance, sascha
Re: Cyrus support for multiple client access?
Sascha Schnitzler wrote:
Hi,
we need an IMAP-Server where multiple Clients can access one Mailbox.
Any IMAP server MUST provide this as part of the specification.
Does Cyrus provide this with the Shared-Folder feature?
Yes. It provides this with any folder, provided that the ACL is set
accordingly.
To be more specific, this means we have a mailbox where our customer
sends mail to and about 9 people should be able to be connected to this
mailbox seeing the incoming messages and those, that have been answererd
or seen). Of course, they should be able to answer, delete or move mails.
Well, seen state is per user, so you won't know if someone else read the
message. If you allow all of these users to store message flags ('w'
right), then you will know when someone else replied via the \Answered
flag. Similarly, allowing the 'd' right will allow the messages to be
marked as \Deleted.
--
Kenneth Murchison Oceana Matrix Ltd.
Software Engineer 21 Princeton Place
716-662-8973 x26 Orchard Park, NY 14127
--PGP Public Key--http://www.oceana.com/~ken/ksm.pgp
Re: Cyrus support for multiple client access?
Ken Murchison wrote:
To be more specific, this means we have a mailbox where our customer
sends mail to and about 9 people should be able to be connected to
this mailbox seeing the incoming messages and those, that have been
answererd or seen). Of course, they should be able to answer, delete
or move mails.
Well, seen state is per user, so you won't know if someone else read
the message. If you allow all of these users to store message flags
('w' right), then you will know when someone else replied via the
\Answered flag. Similarly, allowing the 'd' right will allow the
messages to be marked as \Deleted.
You could have a convention of using user-defined labels for messages to
indicate that someone is taking care of it (which is what I am assuming
you are interested in for the Seen flags). If this is for something
like help desk support, you can make it work (I did at a previous job),
but setting up a real ticket system isn't that hard and is a lot easier
to use.
--
John A. Tamplin Unix System Administrator
Emory University, School of Public Health +1 404/727-9931
