Re: Draft: Bugzilla Work Flow

2010-09-14 Thread Patrick Goetz
On 09/04/2010 07:41 AM, Jeroen van Meeuwen (Kolab Systems) wrote:
 To allow some early feedback, I'm putting the page on the list now as opposed
 to when I feel like I'm done documenting everything in full ;-)


 http://www.cyrusimap.org/mediawiki/index.php/User:Jeroen_van_Meeuwen/Drafts/Bugzilla_Work_Flow


This page is accessible, but what happened to the cyrus wiki?  There 
seems to be a new web page for cyrus which doesn't appear very wiki-like 
(http://www.cyrusimap.org/), and googling only takes me to this page.

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Re: Draft: Bugzilla Work Flow

2010-09-13 Thread Jeroen van Meeuwen (Kolab Systems)
Jeroen van Meeuwen (Kolab Systems) wrote:
 Hello there,
 

Nudging ;-) CC:'ing the info list as well.

 I'm working on a documented Bugzilla work flow, in an attempt to streamline
 how we all work with it and what the average consumer may or may not
 expect.
 
 To allow some early feedback, I'm putting the page on the list now as
 opposed to when I feel like I'm done documenting everything in full ;-)
 
  
 
http://www.cyrusimap.org/mediawiki/index.php/User:Jeroen_van_Meeuwen/Drafts/Bugzilla_Work_Flow
 
 Please note that these would, in any case, be guidelines, not law. There's
 no intention to make anyone's life any more difficult ;-) The attempt is
 to document what mere mortals like myself, and those people that are on
 the reporting end of bugs might expect, and to allow new contributors like
 myself to read up on what is an agreeable approach to handling Bugzilla
 issues.
 

-- 
Jeroen van Meeuwen
Senior Engineer, Kolab Systems AG

e: vanmeeu...@kolabsys.com
t: +316 42 801 403
w: http://www.kolabsys.com

pgp: 9342 BF08

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Re: Draft: Bugzilla Work Flow

2010-09-13 Thread Bron Gondwana
On Mon, Sep 13, 2010 at 12:19:58PM +0200, Jeroen van Meeuwen (Kolab Systems) 
wrote:
 Jeroen van Meeuwen (Kolab Systems) wrote:
  Hello there,
  
 
 Nudging ;-) CC:'ing the info list as well.

Sorry - didn't get a change to respond to this before!
 
  I'm working on a documented Bugzilla work flow, in an attempt to streamline
  how we all work with it and what the average consumer may or may not
  expect.
  
  To allow some early feedback, I'm putting the page on the list now as
  opposed to when I feel like I'm done documenting everything in full ;-)
  
   
  
 http://www.cyrusimap.org/mediawiki/index.php/User:Jeroen_van_Meeuwen/Drafts/Bugzilla_Work_Flow
  
  Please note that these would, in any case, be guidelines, not law. There's
  no intention to make anyone's life any more difficult ;-) The attempt is
  to document what mere mortals like myself, and those people that are on
  the reporting end of bugs might expect, and to allow new contributors like
  myself to read up on what is an agreeable approach to handling Bugzilla
  issues.

That looks really good actually.  I guess the side question is Is Bugzilla
the ideal tool for this?  I've seen setups where commit messages in the
change management tool can be tied directly to tickets.  It's probably
not essential though - if we have a process and we all know how to follow it.

Speaking of which - the auto bugzilla reminder emails are great :)  Occasional
annoyances that go away when you do the right thing are very useful.

Bron.

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Re: Draft: Bugzilla Work Flow

2010-09-13 Thread Jeroen van Meeuwen (Kolab Systems)
Bron Gondwana wrote:
 That looks really good actually.  I guess the side question is Is Bugzilla
 the ideal tool for this?  I've seen setups where commit messages in the
 change management tool can be tied directly to tickets.  It's probably
 not essential though - if we have a process and we all know how to follow
 it.
 

There's git-bugzilla for this purpose. I haven't actually worked with it 
though. There's also a python-bugzilla CLI client, which we could (possibly) 
use as a commit hook to update any tickets referred to in the commit message.

 Speaking of which - the auto bugzilla reminder emails are great :) 
 Occasional annoyances that go away when you do the right thing are very
 useful.
 

Yeah, so is the automagically put someone in CC: on bug update, having 
someone as a QA contact, or workflow enhancements (somebody patches some bug, 
closes the bug and release engineering looks to forward/backporting it).

Kind regards,

-- 
Jeroen van Meeuwen
Senior Engineer, Kolab Systems AG

e: vanmeeu...@kolabsys.com
t: +316 42 801 403
w: http://www.kolabsys.com

pgp: 9342 BF08

Cyrus Home Page: http://www.cyrusimap.org/
List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/