cascading (?) errors
Cyrus-IMAP 2.2.13-14ubuntu3.1 Postfix 2.5.5-1.1 Spamassassin 3.2.5-4ubuntu0.0.1 I'm not certain this is a Cyrus issue, but Cyrus is the thing that i've changed recently. I've suddenly got a bunch of the following errors in my log: Nov 7 13:48:56 artemis postfix/pipe[31890]: 5A9A57A0EE6: to=admin@REMOVED, relay=procmail, delay=3.2, delays=3/0.01/0 /0.22, dsn=4.3.0, status=deferred (temporary failure. Command output: procmail: Error while writing to /var/log/procmai l.log procmail: [31891] Mon Nov 7 13:48:55 2011 procmail: No match on ^X-Spam-Flag: YES procmail: Executing /usr/sb in/cyrdeliver,-a,admin@REMOVED,-m,user.admin@REMOVED procmail: Error while writing to /usr/sbin/cyrdeliver procmail: Assigning LASTFOLDER=/usr/sbin/cyrdeliver -a admin@REMOVED -m user.admin@REMOVED Subject: Re: REMOVED Folder: **Requeued** 8802057 ) I searched online and found that the problem was (maybe) a permissions issue. Figuring that I'd temporarily resolve it until learning more, I tried: sudo chmod ugo+w /var/log/procmail.log ... and re-started Postfix. Now i'm seeing: postfix/pipe[32052]: 8A0BF7A0EE9: to=admin@REMOVED, relay=procmail, delay=1, delays=0.99/0/0/0, dsn=2.0.0, status=sent (delivered via procmail service) postfix/qmgr[31998]: 8A0BF7A0EE9: removed cyrus/master[32055]: about to exec /usr/lib/cyrus/bin/lmtpd cyrus/lmtpunix[32055]: executed cyrus/lmtpunix[32055]: accepted connection cyrus/lmtpunix[32055]: lmtp connection preauth'd as postman cyrus/lmtpunix[32055]: verify_user(REMOVED!user^admin) failed: Mailbox does not exist and: postfix/pipe[32199]: B05177A1189: to=admin@REMOVED, relay=procmail, delay=1.1, delays=1/0/0/0.01, dsn=2.0.0, status=sent (delivered via procmail service) postfix/qmgr[31998]: B05177A1189: removed cyrus/lmtpunix[32192]: verify_user(REMOVED!user^admin) failed: Mailbox does not exist cyrus/lmtpunix[32202]: accepted connection cyrus/lmtpunix[32202]: lmtp connection preauth'd as postman cyrus/lmtpunix[32202]: verify_user(REMOVED!user^admin) failed: Mailbox does not exist postfix/pipe[32190]: 5A9A57A0EE6: to=admin@REMOVED, relay=procmail, delay=956, delays=950/0.5/0/5.3, dsn=4.3.0, status=deferred (temporary failure) The msg saying the mailbox doesn't exist is very worrying. As it happens, the procmail errors started showing up around the same time I created several new mailboxes. (For a different domain--the mailbox above has existed for years.) I logged in to cyradmin and listed the mailboxes. It seems fine: user/admin@REMOVED (\HasChildren) (shows also all the child fiolders) The one configuration setting that I changed at the time I created these new mailboxes was to change unixhierarchysep from no to yes as the new accounts have the dot.separated@ format. Could this be why the old mailboxes can't be found? Please don't tell me that I can use only one or the other format. Next, i came across the following: spamc[32164]: connect to spamd on 127.0.0.1 failed, retrying (#1 of 3): Connection refused spamc[32164]: connect to spamd on 127.0.0.1 failed, retrying (#2 of 3): Connection refused spamc[32164]: connect to spamd on 127.0.0.1 failed, retrying (#3 of 3): Connection refused spamc[32164]: connection attempt to spamd aborted after 3 retries And then, while I was tailing mail.log, it appeared that one of the mailbox owners was trying to log in: cyrus/imaps[32403]: imaps TLS negotiation failed: modemcable228.38-48-24.mc.videotron.ca [24.48.38.228] cyrus/imaps[32403]: Fatal error: tls_start_servertls() failed cyrus/master[17882]: process 32403 exited, status 75 cyrus/master[17882]: service imaps pid 32403 in BUSY state: terminated abnormally cyrus/master[17882]: process 32406 exited, status 75 artemis cyrus/master[17882]: service imaps pid 32406 in BUSY state: terminated abnormally Yikes! So it seems that I may have several different problems on my hands. But does anyone recognise anything here that would cause all or any of this to occur suddenly? Cyrus Home Page: http://www.cyrusimap.org/ List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/
Re: cascading (?) errors
On 07/11/11 15:57 -0500, brian wrote: Cyrus-IMAP 2.2.13-14ubuntu3.1 Postfix 2.5.5-1.1 Spamassassin 3.2.5-4ubuntu0.0.1 I'm not certain this is a Cyrus issue, but Cyrus is the thing that i've changed recently. I've suddenly got a bunch of the following errors in my log: Nov 7 13:48:56 artemis postfix/pipe[31890]: 5A9A57A0EE6: to=admin@REMOVED, relay=procmail, delay=3.2, delays=3/0.01/0 /0.22, dsn=4.3.0, status=deferred (temporary failure. Command output: procmail: Error while writing to /var/log/procmai l.log procmail: [31891] Mon Nov 7 13:48:55 2011 procmail: No match on ^X-Spam-Flag: YES procmail: Executing /usr/sb in/cyrdeliver,-a,admin@REMOVED,-m,user.admin@REMOVED procmail: Error while writing to /usr/sbin/cyrdeliver procmail: Assigning LASTFOLDER=/usr/sbin/cyrdeliver -a admin@REMOVED -m user.admin@REMOVED Subject: Re: REMOVED Folder: **Requeued** 8802057 ) I searched online and found that the problem was (maybe) a permissions issue. Figuring that I'd temporarily resolve it until learning more, I tried: sudo chmod ugo+w /var/log/procmail.log ... and re-started Postfix. Now i'm seeing: postfix/pipe[32052]: 8A0BF7A0EE9: to=admin@REMOVED, relay=procmail, delay=1, delays=0.99/0/0/0, dsn=2.0.0, status=sent (delivered via procmail service) postfix/qmgr[31998]: 8A0BF7A0EE9: removed cyrus/master[32055]: about to exec /usr/lib/cyrus/bin/lmtpd cyrus/lmtpunix[32055]: executed cyrus/lmtpunix[32055]: accepted connection cyrus/lmtpunix[32055]: lmtp connection preauth'd as postman cyrus/lmtpunix[32055]: verify_user(REMOVED!user^admin) failed: Mailbox does not exist Is 'admin' a cyrus or domain administrator? If so, do you have the same problem if it is not an administrator? The domain.name!user^admin should be domain.name!user.admin I believe, so you appear to have ended up with a top level mailbox named 'user^ad...@domain.name' rather than a user mailbox for 'ad...@domain.name'. and: postfix/pipe[32199]: B05177A1189: to=admin@REMOVED, relay=procmail, delay=1.1, delays=1/0/0/0.01, dsn=2.0.0, status=sent (delivered via procmail service) postfix/qmgr[31998]: B05177A1189: removed cyrus/lmtpunix[32192]: verify_user(REMOVED!user^admin) failed: Mailbox does not exist cyrus/lmtpunix[32202]: accepted connection cyrus/lmtpunix[32202]: lmtp connection preauth'd as postman cyrus/lmtpunix[32202]: verify_user(REMOVED!user^admin) failed: Mailbox does not exist postfix/pipe[32190]: 5A9A57A0EE6: to=admin@REMOVED, relay=procmail, delay=956, delays=950/0.5/0/5.3, dsn=4.3.0, status=deferred (temporary failure) The msg saying the mailbox doesn't exist is very worrying. As it happens, the procmail errors started showing up around the same time I created several new mailboxes. (For a different domain--the mailbox above has existed for years.) I logged in to cyradmin and listed the mailboxes. It seems fine: user/admin@REMOVED (\HasChildren) (shows also all the child fiolders) The one configuration setting that I changed at the time I created these new mailboxes was to change unixhierarchysep from no to yes as the new accounts have the dot.separated@ format. Could this be why the old mailboxes can't be found? Please don't tell me that I can use only one or the other format. It's probably most significant when an admin connects, which is one reason why it's not a good idea for admins to have their own mailboxes. There's a warning about this at: http://www.cyrusimap.org/docs/cyrus-imapd/2.4.12/altnamespace.php Next, i came across the following: spamc[32164]: connect to spamd on 127.0.0.1 failed, retrying (#1 of 3): Connection refused spamc[32164]: connect to spamd on 127.0.0.1 failed, retrying (#2 of 3): Connection refused spamc[32164]: connect to spamd on 127.0.0.1 failed, retrying (#3 of 3): Connection refused spamc[32164]: connection attempt to spamd aborted after 3 retries And then, while I was tailing mail.log, it appeared that one of the mailbox owners was trying to log in: cyrus/imaps[32403]: imaps TLS negotiation failed: modemcable228.38-48-24.mc.videotron.ca [24.48.38.228] cyrus/imaps[32403]: Fatal error: tls_start_servertls() failed cyrus/master[17882]: process 32403 exited, status 75 cyrus/master[17882]: service imaps pid 32403 in BUSY state: terminated abnormally cyrus/master[17882]: process 32406 exited, status 75 artemis cyrus/master[17882]: service imaps pid 32406 in BUSY state: terminated abnormally Yikes! So it seems that I may have several different problems on my hands. But does anyone recognise anything here that would cause all or any of this to occur suddenly? A way to attack this piecemeal wise would be to create an email message and feed it to cyrdeliver directly, to rule out any problems with procmail. You can also dump your mailbox list with ctl_mboxlist, to see if you have any corruption corruption or unexpected output. -- Dan White Cyrus Home Page: http://www.cyrusimap.org/ List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/
Re: cascading (?) errors
On 11-11-07 05:08 PM, Dan White wrote: On 07/11/11 15:57 -0500, brian wrote: cyrus/lmtpunix[32055]: verify_user(REMOVED!user^admin) failed: Mailbox does not exist Is 'admin' a cyrus or domain administrator? If so, do you have the same problem if it is not an administrator? This is the admin for a website. Nothing to do with users on the server. The problem exists for several mailboxes. These are virtual mailboxes, no user accounts on the server itself, btw. Has worked flawlessly for several years. The domain.name!user^admin should be domain.name!user.admin I believe, so you appear to have ended up with a top level mailbox named 'user^ad...@domain.name' rather than a user mailbox for 'ad...@domain.name'. Within cyradm, I use this syntax for creating a mailbox: cm user@bar.org To create the new mailboxes (with dots in the name part) I had to turn on unixhierarchysep and use this form: cm user/foo@baz.org It looks like changing unixhierarchysep to yes is the problem. But, as I understand it, it should be possible to have both somen...@test.org and some.n...@test.org. I thought that unixhierarchysep simply allows one to use the latter format, not force all the addresses to be as such. From the page you linked to (which, btw, I'd read before making the imap.conf change): When the UNIX hierarchy convention is used, the . character MAY be used in mailbox names, including user names. So it wouldn't seem that this change would be breaking things for other mailboxes. ... Except it does appear to be. But then I'm in over my head now so anything can start looking like a solution right now. Or another problem, as the case may be. It's probably most significant when an admin connects, which is one reason why it's not a good idea for admins to have their own mailboxes. Yes, that bit me a few years back. But, again, the admin isn't the trouble, and other normal names are failing too. Yikes! So it seems that I may have several different problems on my hands. But does anyone recognise anything here that would cause all or any of this to occur suddenly? A way to attack this piecemeal wise would be to create an email message and feed it to cyrdeliver directly, to rule out any problems with procmail. You can also dump your mailbox list with ctl_mboxlist, to see if you have any corruption corruption or unexpected output. Thanks for the tips! I'll man up on those and check it out. b Cyrus Home Page: http://www.cyrusimap.org/ List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/
