[Fwd: Re: serious over quota problem]

2004-02-11 Thread Joao Pedras 
The cc: didn't seem to work so here it goes.

 Original Message 
Subject: 	Re: serious over quota problem
Date: 	Wed, 11 Feb 2004 11:19:57 -0800
From: 	Joao Pedras <[EMAIL PROTECTED]>
To: 	David R Bosso <[EMAIL PROTECTED]>
CC: 	[EMAIL PROTECTED]
References: 	<[EMAIL PROTECTED]> 
<[EMAIL PROTECTED]> <[EMAIL PROTECTED]> 
<[EMAIL PROTECTED]>



So one possible solution for the problem would be to create separate 
quotas for the
sub-folders, instead of dealing with one massive quota root.

Would this be correct?

David R Bosso wrote:

See:
<https://bugzilla.andrew.cmu.edu/show_bug.cgi?id=1212>
Cyrus IMAP uses a 32bit int to store quota in bytes internally, this 
causes problems with large quotas.  While the bug says 2GB, from what 
I saw in the code a while back it's an unsigned long which should max 
out at 4GB.

Can one of the developers clarify 2/4GB as the maximum?

-David

--On Tuesday, February 10, 2004 4:36 PM -0800 Joao Pedras 
<[EMAIL PROTECTED]> wrote:

Hello Ken,

Ken Murchison wrote:

Joao Pedras wrote:

Hi all!

I have this user's box which is NOT over quota but Cyrus insists on
saying that it is to sendmail. Also
I am not able to drag messages into it.
I have ran 'reconstruct' on the the folder with '-r -f' and 'cyrquota
-f' also. I have increased/decreased the quota...
The problem does not go away.

Could someone please provide some insight on this issue?


How do you know for a fact that the user is not over quota?


Well... the a 'du' on the filesystem shows the usage around 2Gb. The
quota root was
set to 5,000,000. Plus 'cyrquota' would report around 40% usage which
agrees with
the number I just gave you.
Keep in mind that a quotaroot includes ALL submailboxes.


And that is the reason why I check 'du' on filesystem folder.

  Are there \Deleted messages which have not been expunged?


Not quite sure. Wouldn't these count?

  Is the MUA using a Trash folder?


In the user's inbox? Yes, but that one is empty. Wouldn't that also add
up to the
quota root?
Two additional details:
1) it's cyrus 2.0.17
2)  I attempted to set the quota to 50,000,000 and the problem went 
away.
With that
quota value the usage is down to 4%.

Thanks Ken!!!
---
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Re: serious over quota problem

2004-02-11 Thread David R Bosso 
See:

Cyrus IMAP uses a 32bit int to store quota in bytes internally, this causes 
problems with large quotas.  While the bug says 2GB, from what I saw in the 
code a while back it's an unsigned long which should max out at 4GB.

Can one of the developers clarify 2/4GB as the maximum?

-David

--On Tuesday, February 10, 2004 4:36 PM -0800 Joao Pedras 
<[EMAIL PROTECTED]> wrote:

Hello Ken,

Ken Murchison wrote:

Joao Pedras wrote:

Hi all!

I have this user's box which is NOT over quota but Cyrus insists on
saying that it is to sendmail. Also
I am not able to drag messages into it.
I have ran 'reconstruct' on the the folder with '-r -f' and 'cyrquota
-f' also. I have increased/decreased the quota...
The problem does not go away.

Could someone please provide some insight on this issue?


How do you know for a fact that the user is not over quota?


Well... the a 'du' on the filesystem shows the usage around 2Gb. The
quota root was
set to 5,000,000. Plus 'cyrquota' would report around 40% usage which
agrees with
the number I just gave you.
Keep in mind that a quotaroot includes ALL submailboxes.
And that is the reason why I check 'du' on filesystem folder.

  Are there \Deleted messages which have not been expunged?
Not quite sure. Wouldn't these count?

  Is the MUA using a Trash folder?


In the user's inbox? Yes, but that one is empty. Wouldn't that also add
up to the
quota root?
Two additional details:
1) it's cyrus 2.0.17
2)  I attempted to set the quota to 50,000,000 and the problem went away.
With that
quota value the usage is down to 4%.
Thanks Ken!!!
---
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Wiki/FAQ: http://cyruswiki.andrew.cmu.edu
List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html


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Re: serious over quota problem

2004-02-10 Thread Joao Pedras 
Hello Ken,

Ken Murchison wrote:

Joao Pedras wrote:

Hi all!

I have this user's box which is NOT over quota but Cyrus insists on 
saying that it is to sendmail. Also
I am not able to drag messages into it.

I have ran 'reconstruct' on the the folder with '-r -f' and 'cyrquota 
-f' also. I have increased/decreased the quota...

The problem does not go away.

Could someone please provide some insight on this issue?


How do you know for a fact that the user is not over quota?  


Well... the a 'du' on the filesystem shows the usage around 2Gb. The 
quota root was
set to 5,000,000. Plus 'cyrquota' would report around 40% usage which 
agrees with
the number I just gave you.

Keep in mind that a quotaroot includes ALL submailboxes.
And that is the reason why I check 'du' on filesystem folder.

  Are there \Deleted messages which have not been expunged?
Not quite sure. Wouldn't these count?

  Is the MUA using a Trash folder?


In the user's inbox? Yes, but that one is empty. Wouldn't that also add 
up to the
quota root?

Two additional details:
1) it's cyrus 2.0.17
2)  I attempted to set the quota to 50,000,000 and the problem went 
away. With that
quota value the usage is down to 4%.

Thanks Ken!!!
---
Home Page: http://asg.web.cmu.edu/cyrus
Wiki/FAQ: http://cyruswiki.andrew.cmu.edu
List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html

Re: serious over quota problem

2004-02-10 Thread Ken Murchison 
Joao Pedras wrote:

Hi all!

I have this user's box which is NOT over quota but Cyrus insists on 
saying that it is to sendmail. Also
I am not able to drag messages into it.

I have ran 'reconstruct' on the the folder with '-r -f' and 'cyrquota 
-f' also. I have increased/decreased the quota...

The problem does not go away.

Could someone please provide some insight on this issue?
How do you know for a fact that the user is not over quota?  Keep in 
mind that a quotaroot includes ALL submailboxes.  Are there \Deleted 
messages which have not been expunged?  Is the MUA using a Trash folder?

--
Kenneth Murchison Oceana Matrix Ltd.
Software Engineer 21 Princeton Place
716-662-8973 x26  Orchard Park, NY 14127
--PGP Public Key--http://www.oceana.com/~ken/ksm.pgp
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serious over quota problem

2004-02-10 Thread Joao Pedras 
Hi all!

I have this user's box which is NOT over quota but Cyrus insists on 
saying that it is to sendmail. Also
I am not able to drag messages into it.

I have ran 'reconstruct' on the the folder with '-r -f' and 'cyrquota 
-f' also. I have increased/decreased the quota...

The problem does not go away.

Could someone please provide some insight on this issue?

Thanks. :)

---
Home Page: http://asg.web.cmu.edu/cyrus
Wiki/FAQ: http://cyruswiki.andrew.cmu.edu
List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html