Re: [info-tech] JMC attendance issue

[fjohn...@trv.k12.ia.us]

You might look at the file transfer protocol used when your Mac workstation & JMC Office connects to the server.  Try afp rather than the default atp.  Having worked with both Mac workstations to MS server AND MS workstations to Mac servers, this can be done. Timothy A. Limbert wrote: Thanks for the reply, Tony.  If it helps, the office staff are using Windows XP, so it’s the Windows client accessing a database on a Mac Server.  They do not recall having this trouble last year, when the database was on the Win2K3 server.  Oddly, while our high school secretary is screaming bloody murder about the issue, our middle-school secretary (using the same client and accessing the same database) claims not to see the issue.   If you remember how you resolved it, please let me know.  I’m going to ratchet up the level of concern with the JMC folks.   Thanks! Tim   From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Richardson,Tony Sent: Thursday, January 29, 2009 11:14 AM To: info-tech@aea8.k12.ia.us Subject: RE: [info-tech] JMC attendance issue   We’re on PCs here and we have had that issue and I am trying to remember what we did about it. It seems that the secretaries were not doing something correctly in the office portion of the program which caused this. I don’t know how it works with Apple though.   From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Timothy A. Limbert Sent: Thursday, January 29, 2009 11:01 AM To: info-tech@aea8.k12.ia.us Subject: [info-tech] JMC attendance issue   We’re having an issue with JMC period attendance, where a teacher will send attendance for a period, but it doesn’t come through to the office properly.  The office shows that the teacher DID send attendance for that period, but the kids they counted absent don’t show up as absent.  I’ve witnessed the problem from both ends, so I know it’s not user error.  It happens seemingly randomly, with some teachers’ attendance coming through fine, and doesn’t even happen consistently with the same teachers.  JMC acknowledges the problem, but claims it’s a bug in Mac OS X 10.5 Server that they can’t address.  Of course, Apple claims it’s a JMC software issue.   Anybody have any suggestions?   --- Timothy A. Limbert Technology Coordinator Newell-Fonda CSD 712-272-3324 --- iChat/AIM: tlimbert65 MSN: limbert65 Twitter: limbert65 Skype: limbert_65   -- Respectfully,                                                                                   Fred Johnson Technology Coordinator Gilmore City, Bradgate School 402 SE E Avenue Gilmore City, IA 50541    Home of the "Thunder"