Jackie,
In your case be sure to:
Use your full email address and for the SMTP put this:
asmtp.algona.k12.ia.us:587
The :587 is important. Try that and create a trouble Ticket if you still
have problems. Good Luck!
--Jason Kehoe
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Jackie Fonley
Sent: Tuesday, November 20, 2007 9:55 AM
To: Info Tech
Subject: [info-tech] JMC and mass e-mail settings
Good morning! Quick question for a Tuesday:
We switched our mail server two weeks ago, and when we went to send
out a mass e-mail, it didn't work. Our POP 3 account is
asmtp.algona.k12.ia.us; and on our local mail clients we had to mark
use authentication. So I went into the administrator settings in
JMC, and entered the POP 3 server in the SMTP settings, checked the
use authentication box, and entered my e-mail username and pw in the
appropriate boxes (which is what JMC also thought made sense). When I
went to send an e-mail to my random family . . . I got the dreaded
spinning wheel and an unknown error message that it can't send out to
me. Before I call for tech. help again, I'm just curious if anyone
else has had the same problem/knows and easy fix. Thanks, and hope
everyone has a great holiday!
-Jackie
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