RE: [info-tech] JMC and mass e-mail settings

2007-11-20 Thread Jason Kehoe
Jackie,
In your case be sure to:

Use your full email address and for the SMTP put this:
asmtp.algona.k12.ia.us:587

The :587 is important. Try that and create a trouble Ticket if you still
have problems. Good Luck!

--Jason Kehoe

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Jackie Fonley
Sent: Tuesday, November 20, 2007 9:55 AM
To: Info Tech
Subject: [info-tech] JMC and mass e-mail settings

Good morning!  Quick question for a Tuesday:

We switched our mail server two weeks ago, and when we went to send  
out a mass e-mail, it didn't work.  Our POP 3 account is  
asmtp.algona.k12.ia.us; and on our local mail clients we had to mark  
use authentication.  So I went into the administrator settings in  
JMC, and entered the POP 3 server in the SMTP settings, checked the  
use authentication box, and entered my e-mail username and pw in the  
appropriate boxes (which is what JMC also thought made sense). When I  
went to send an e-mail to my random family . . .  I got the dreaded  
spinning wheel and an unknown error message that it can't send out to  
me.  Before I call for tech. help again, I'm just curious if anyone  
else has had the same problem/knows and easy fix.  Thanks, and hope  
everyone has a great holiday!
-Jackie

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Re: [info-tech] JMC and mass e-mail settings

2007-11-20 Thread Brad Kruse
Probably has something to do with mail relay.  I had same problem and had to 
add an exception ip address to accept mail relaying from that box.
 
Manson Northwest Webster-Home of the Cougars!
Brad Kruse  ("`-''-/").___..--''"`-._
Tech. Coord. `6_ 6  )   `-.  ( ).`-.__.`)
1601 15th St.(_Y_.)'  ._   )  `._ `. ``-..-'
Manson, IA 50563_..`--'_..-_/  /--'_.' ,'
712-469-3919   (li),'  ((!.-'
Fax 712-469-3131  


>>> Jackie Fonley <[EMAIL PROTECTED]> 11/20/2007 9:54 AM >>>
Good morning!  Quick question for a Tuesday:

We switched our mail server two weeks ago, and when we went to send  
out a mass e-mail, it didn't work.  Our POP 3 account is  
asmtp.algona.k12.ia.us; and on our local mail clients we had to mark  
use authentication.  So I went into the administrator settings in  
JMC, and entered the POP 3 server in the SMTP settings, checked the  
use authentication box, and entered my e-mail username and pw in the  
appropriate boxes (which is what JMC also thought made sense). When I  
went to send an e-mail to my random family . . .  I got the dreaded  
spinning wheel and an unknown error message that it can't send out to  
me.  Before I call for tech. help again, I'm just curious if anyone  
else has had the same problem/knows and easy fix.  Thanks, and hope  
everyone has a great holiday!
-Jackie

---
[This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us]

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Archived messages from this list can be found at:
http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ 
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