Re: How tickets are resolved

2013-12-20 Thread Gianluca Sforna
On Thu, Dec 19, 2013 at 4:16 PM, Miroslav Suchý  wrote:
> Something like:
>   Fixed - puppet.git commit abc123

I need to note this case could be automated with a git hook
http://trac.edgewall.org/wiki/CommitTicketUpdater

-- 
Gianluca Sforna

http://morefedora.blogspot.com
http://identi.ca/giallu - http://twitter.com/giallu
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Re: How tickets are resolved

2013-12-19 Thread Kevin Fenzi
On Thu, 19 Dec 2013 19:05:57 +0100
Till Maas  wrote:

> On Thu, Dec 19, 2013 at 04:16:33PM +0100, Miroslav Suchý wrote:
> 
> > I have suggestion.
> > Can we please put into tickets how they have been resolved?
> > I mean something else then "Fixed".
> > 
> > Something like:
> >   Fixed - puppet.git commit abc123
> > or
> >   Fixed - I run command "rm foo.bar"
> > 
> > This way people (and apprentice group especially) can learn how
> > infra set up works. And if ticket need to be reopened (or audited)
> > later, you can easily what was really done.
> > 
> > I can understand exceptions in complicated tickets, but usually it
> > is just few commits and one or few more commands. Isn't it?
> 
> IMHO it is always good to at least shortly explain what happened. Not
> only in tickets but also in IRC.

Yeah. I'm happy to try and start being more verbose where possible and
ask others to do the same. 

In some cases it may well not be however. 

kevin


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Re: How tickets are resolved

2013-12-19 Thread Till Maas
On Thu, Dec 19, 2013 at 04:16:33PM +0100, Miroslav Suchý wrote:

> I have suggestion.
> Can we please put into tickets how they have been resolved?
> I mean something else then "Fixed".
> 
> Something like:
>   Fixed - puppet.git commit abc123
> or
>   Fixed - I run command "rm foo.bar"
> 
> This way people (and apprentice group especially) can learn how infra set up 
> works.
> And if ticket need to be reopened (or audited) later, you can easily what was 
> really done.
> 
> I can understand exceptions in complicated tickets, but usually it
> is just few commits and one or few more commands. Isn't it?

IMHO it is always good to at least shortly explain what happened. Not
only in tickets but also in IRC.

Regards
Till
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How tickets are resolved

2013-12-19 Thread Miroslav Suchý

Hi,
I have suggestion.
Can we please put into tickets how they have been resolved?
I mean something else then "Fixed".

Something like:
  Fixed - puppet.git commit abc123
or
  Fixed - I run command "rm foo.bar"

This way people (and apprentice group especially) can learn how infra set up 
works.
And if ticket need to be reopened (or audited) later, you can easily what was 
really done.

I can understand exceptions in complicated tickets, but usually it is just few commits and one or few more commands. 
Isn't it?


--
Miroslav Suchy, RHCE, RHCDS
Red Hat, Software Engineer, #brno, #devexp, #fedora-buildsys
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