Hi Partner,

Hope you are doing great.



I have send you a requirement please go through it and send updated
profiles to *isur...@crescensinc.com* <isur...@crescensinc.com>



Title: T2-Network Support Engineer

Location: Waltham, MA

Job Type: CTH or Fulltime



 *Mandatory Skills**:*



·         BS in Computer Science or equivalent preferred

·         Relevant industry experience (5+ years)

·         Excellent interpersonal and communication skills.

·         Experience in networking domain and knowledge of any one of
network and

          their equipment

·         TCP/IP, VOIP, 3G/4G, routers, switches, etc.

·         Experience with scripting languages like python, Perl, TCL a plus

·         Experience in understanding customer network field issues,
prioritize tickets,

          provide solutions

·         Within SLA time, first level troubleshooting, escalate the issue
to T3 if

Required Coordinate with T3 team during troubleshooting, facilitate

Information gathered to T3 support team



 *Job Roles/Responsibilities:*



·         Be available on demand to support

·         Provide the first line of defense for field issues. Run the basic
problem

Isolation drill and escalate the issue to T3 if required

·         Act as the coordinator during the process of troubleshooting.
Maintain a

conference bridge, remote connectivity where T3 support can gather more

information

·         Facilitate the gathering of requested information to T3 support,
or vendors



*Qualifications:*



Bachelor's degree in Engineering or Science graduates with 4-7 years of
experience


*Note: We can sponsor any work visas (H1B, L1, H1B1, E3, Green Card (GC) if
required, for qualified candidates.*



Regards,

Suresh I

Technical Recruiter

Crescens Inc.

255, Old New Brunswick Road, Suite N230-A, Piscataway, NJ 08854

Ph.: 732 305 2858 Extn-454 Fax: 732 305 2861

*isur...@crescensinc.com* <msrid...@crescensinc.com> |
*www.ibs-consulting.net* <http://www.ibs-consulting.net/>

*|**www.crescensinc.com* <http://www.crescensinc.com/>* | "**E-Verify
Employer**"*

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