Hi,

Hope doing great…!!!

I have an urgent requirement below, please go through it and if you find
yourself comfortable for the same then share your updated profile ASAP
at *susha...@sysmind.com
<susha...@sysmind.com>*

Also, please recommend someone if suitable for the same kind of position.
You can also call me @ 609-897-9670*2159.

Role: Networking Admin
Location : San Jose, CA

Required Skill(s)      Technical Support, Monitoring and TT Tools,
Technical Support-Remote, Networking Admin, Networking Admin, Infra Trouble
shooting and Operations
Essential Skill(s)      Networking Admin

*Job Description:*

Key skills required for the job are:

   - Networking Admin (Mandatory)

You should be able to handle first point escalation for all technical and
process issues. Provide technical subject matter expertise wherever
required. Ensure proper communication and quick resolution as a crisis
manager. Plan and schedule Changes, Coordinating with different
stakeholders. Perform RCA for Major Incidents related to his / her tower
Follow quality / security process defined for the engagement. Perform Trend
analysis, identify top few incidents and work with respective
teams/individual to minimize the incidents, Hardware troubleshooting &
Vendor coordination Prepare Weekly and monthly status reports. Participate
in business meetings with various stake holders on a need basis. Take
corrective actions based on the customer satisfaction surveys. Work on the
service improvement programs. Effort estimation/reviews on need basis for
new projects. Training of new team members. Able to work on Knowledge
acquisition and updates to related documents

As a Senior Administrator, should be able to handle first point escalation
for all technical and process issues. Provide technical subject matter
expertise wherever required. Ensure proper communication and quick
resolution as a crisis manager. Plan and schedule Changes, Coordinating
with different stakeholders. Perform RCA for Major Incidents related to his
/ her tower Follow quality / security process defined for the engagement.
Perform Trend analysis, identify top few incidents and work with respective
teams/individual to minimize the incidents, Hardware troubleshooting &
Vendor coordination Prepare Weekly and monthly status reports. Participate
in business meetings with various stake holders on a need basis. Take
corrective actions based on the customer satisfaction surveys. Work on the
service improvement programs. Effort estimation/reviews on need basis for
new projects. Training of new team members. Able to work on Knowledge
acquisition and updates to related documents.

Skill and Experience Details:
*Minimum Experience Required:* 3-5 YEARS *Mandatory Skills:* Networking
Admin Technical Support-Remote, Networking Admin, Infra Trouble shooting
and Operations, Technical Support, Monitoring and TT Tools *Desirable
Skills:* *Language Skills:* English Language

*Sushant  *| SYSMIND, LLC
Technical Recruiter

[image:
https://newoldstamp.com/editor/profilePictures/profile-b15c8fc3ea4630e2ca604f11e3e951c7-41898.png]

Phone: 609-897-9670 x 2159

Email: *susha...@sysmind.com <dee...@sysmind.com>*
Gmail ID : sushant.sysm...@gmail.com

Website: sysmind.com

Address: 38 Washington Road, Princeton Junction, NJ 08550

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