[jira] [Commented] (BEAM-5741) Move "Contact Us" to a top-level link

2018-10-17 Thread Melissa Pashniak (JIRA)


[ 
https://issues.apache.org/jira/browse/BEAM-5741?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16653805#comment-16653805
 ] 

Melissa Pashniak commented on BEAM-5741:


Another thought, could add the same Finding help section at the very bottom of 
the guide also, for folks who worked their way down to the bottom and forgot 
about the help section at the top. Could rename the bottom section slightly if 
there's repetition concern. "Have questions?" or something.

 

 

 

 

 

> Move "Contact Us" to a top-level link
> -
>
> Key: BEAM-5741
> URL: https://issues.apache.org/jira/browse/BEAM-5741
> Project: Beam
>  Issue Type: Sub-task
>  Components: website
>Reporter: Scott Wegner
>Priority: Major
>
> It should be very easy to figure out how to get in touch with community. 
> "Contact Us" should be a top-level link on the page.
> The page can also be improved with:
> * Some basic text on how to use subscribe / unsubscribe links
> * Recommendations on how to use various communications channels (Slack for 
> quick questions, dev@ for longer conversations. And all decisions should make 
> it back to dev@)



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[jira] [Commented] (BEAM-5741) Move "Contact Us" to a top-level link

2018-10-17 Thread Scott Wegner (JIRA)


[ 
https://issues.apache.org/jira/browse/BEAM-5741?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16653706#comment-16653706
 ] 

Scott Wegner commented on BEAM-5741:


Thanks for the context [~melap], I'm glad to hear so much previous thought has 
gone into this. I trust your expertise and the design decisions that have 
already been made.

This bug jumps to a solution, but here's the problem we were trying to solve: 
[~rohdesam] was going through the Contributor Guide as a new contributor, and 
there were many places where he had questions. One piece of feedback was that 
he couldn't find any details on how to ask for help.

There are scattered mentions in the Contributor Guide about the dev@ list and 
Slack, but it's easy to miss if you're down deep in the page. The problem is 
solved if new contributors understand the convention that "Community" includes 
how to reach out, but in this case we didn't.

So maybe an alternative solution would be a dedicated heading at the top of the 
Contributor Guide for how to get help. Something like:

h2. Finding Help

If you find any issues with this guide or have questions that aren't answered, 
please check the  or .

> Move "Contact Us" to a top-level link
> -
>
> Key: BEAM-5741
> URL: https://issues.apache.org/jira/browse/BEAM-5741
> Project: Beam
>  Issue Type: Sub-task
>  Components: website
>Reporter: Scott Wegner
>Priority: Major
>
> It should be very easy to figure out how to get in touch with community. 
> "Contact Us" should be a top-level link on the page.
> The page can also be improved with:
> * Some basic text on how to use subscribe / unsubscribe links
> * Recommendations on how to use various communications channels (Slack for 
> quick questions, dev@ for longer conversations. And all decisions should make 
> it back to dev@)



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[jira] [Commented] (BEAM-5741) Move "Contact Us" to a top-level link

2018-10-16 Thread Melissa Pashniak (JIRA)


[ 
https://issues.apache.org/jira/browse/BEAM-5741?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16652719#comment-16652719
 ] 

Melissa Pashniak commented on BEAM-5741:


Another possible option is removing or combining existing nav item(s)?  But I'm 
not sure which we'd want to remove/combine as they all seem useful.

 

> Move "Contact Us" to a top-level link
> -
>
> Key: BEAM-5741
> URL: https://issues.apache.org/jira/browse/BEAM-5741
> Project: Beam
>  Issue Type: Sub-task
>  Components: website
>Reporter: Scott Wegner
>Priority: Major
>
> It should be very easy to figure out how to get in touch with community. 
> "Contact Us" should be a top-level link on the page.
> The page can also be improved with:
> * Some basic text on how to use subscribe / unsubscribe links
> * Recommendations on how to use various communications channels (Slack for 
> quick questions, dev@ for longer conversations. And all decisions should make 
> it back to dev@)



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[jira] [Commented] (BEAM-5741) Move "Contact Us" to a top-level link

2018-10-16 Thread Melissa Pashniak (JIRA)


[ 
https://issues.apache.org/jira/browse/BEAM-5741?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16652712#comment-16652712
 ] 

Melissa Pashniak commented on BEAM-5741:


Would this replace the Community section? I don't really agree with this, there 
are two aspects here:

1) We have done a lot of rearranging of the navigation on the site, and as part 
of this, we looked at many sites when we landed on our current breakdown. On a 
majority of the sites that use a top nav structure, the contact us/mailing list 
pages are in a nav item "Community" (for example many Apache sites - Spark, 
Apex, Hadoop, Gearpump, and other big projects such as Tensorflow, Kubernetes, 
etc.)  Because of this, we used the same "Community" terminology for 
consistency, and made the contact us page the default page that shows up when 
someone chooses Community. We used to have pull-down menus on the top nav, but 
we received feedback that it caused trouble for mobile devices because the 
menus were too long. We could attempt to put that back and only have a small 
subset of options, though it might be confusing to show some things but not all 
unless they click on the item. We could also move to a permanent static left 
nav structure to show more items at once (such as Flink, which has a "Getting 
help" page that is always visible), but then we'd lose the section-specific 
left nav when you choose a top nav item.

2) The other issue is one of remaining horizontal space. I am looking into 
adding searching capability/a search bar for the site, which would take up a 
big chunk of the remaining space after the top nav items. we are already 
nearing (imo) too many top level nav items. (some actually weren't enthused 
with how many are there even now)

 

> Move "Contact Us" to a top-level link
> -
>
> Key: BEAM-5741
> URL: https://issues.apache.org/jira/browse/BEAM-5741
> Project: Beam
>  Issue Type: Sub-task
>  Components: website
>Reporter: Scott Wegner
>Priority: Major
>
> It should be very easy to figure out how to get in touch with community. 
> "Contact Us" should be a top-level link on the page.
> The page can also be improved with:
> * Some basic text on how to use subscribe / unsubscribe links
> * Recommendations on how to use various communications channels (Slack for 
> quick questions, dev@ for longer conversations. And all decisions should make 
> it back to dev@)



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[jira] [Commented] (BEAM-5741) Move "Contact Us" to a top-level link

2018-10-16 Thread Melissa Pashniak (JIRA)


[ 
https://issues.apache.org/jira/browse/BEAM-5741?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16652569#comment-16652569
 ] 

Melissa Pashniak commented on BEAM-5741:


what do you mean by top-level link here? as in another item in the top items 
(documentation, SDKs, community, etc.)?

 

> Move "Contact Us" to a top-level link
> -
>
> Key: BEAM-5741
> URL: https://issues.apache.org/jira/browse/BEAM-5741
> Project: Beam
>  Issue Type: Sub-task
>  Components: website
>Reporter: Scott Wegner
>Priority: Major
>
> It should be very easy to figure out how to get in touch with community. 
> "Contact Us" should be a top-level link on the page.
> The page can also be improved with:
> * Some basic text on how to use subscribe / unsubscribe links
> * Recommendations on how to use various communications channels (Slack for 
> quick questions, dev@ for longer conversations. And all decisions should make 
> it back to dev@)



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