[Bug 123193] Password incorrect
https://issues.apache.org/ooo/show_bug.cgi?id=123193 Rob Weir changed: What|Removed |Added Status|UNCONFIRMED |RESOLVED Resolution|--- |NOTABUG --- Comment #2 from Rob Weir --- The Bugzilla database is for reporting reproducible bugs, not for support questions. For support you should try our community support forums at: http://forum.openoffice.org/en/forum/ However, if you do have a reproducible bug, please give the steps needed for us to confirm. What steps are needed to create a file that will not open? For example, was this a file last saved in a different version of OpenOffice? In a different product? -- You are receiving this mail because: You are on the CC list for the bug. You are the assignee for the bug. You are watching all bug changes.
[Bug 123193] Password incorrect
https://issues.apache.org/ooo/show_bug.cgi?id=123193 --- Comment #1 from Jim --- I have tried to open two vital password protected spreadsheet files but have received the message that Password Incorrect and Impossible to open file. I verified the password which I had stored elsewhere but what I entered was correct. I then accessed a backup copy of the file that I made some time ago on an external hard disk but received the same error message. I even tried cutting and pasting the password from a separate application into the required field but to no avail. I even tired using an older version of office that had always worked but again to no avail. I have lost several vital files. Is there any way I can recover them? Is there a programme I can get to do this? I have looked but see nothing for Mac. Without these files I have literally lost six years of data despite assiduous backups. -- You are receiving this mail because: You are on the CC list for the bug. You are the assignee for the bug. You are watching all bug changes.