*Hi*
*Hope you are doing well, Please reply to ,* *shiv...@technocraftsol.com* <shiv...@technocraftsol.com> Our Client is looking for a* QA Tester (Health Care) Position, for *a* Contract project* for a *Rancho Cordova, CA ,* *Kindly* *Share your resume* *Job Title : QA Tester (Health Care)* * Job Location : Rancho Cordova, CA* *Duration : 6+ Months* We are looking for testers who understand the QA discipline. We want individuals who feel testing is their career, not just a stepping stone to something else. We also want someone who can bring best practice and thought leadership around desktop patching testing to Health Net. - *Experienced in testing desktop patches* - *Experienced using Quality Center and automation.* - Proficient in creating and refining processes so strong verbal, written and people skills are a must. - Clearly communicate technical issues to non-technical personnel. - Deliver technical end user support over the phone, remote control access or desk side support. - Requires some systems analysis and organization skills - Interview users to collect information concerning problems and lead - Users through diagnostic procedures to determine source of error and resolve the issues - Ability to manage difficult or emotional customer situations. - *Ability to use Lotus Notes to communicate with end users* - Solicit customer feedback to help improve services - Daily maintain detailed documentation on all issues handled - Acts with a sense of urgency and able to meet compressed time timelines. - Working knowledge of vendor products (Microsoft Office, Adobe Flash, Adobe Reader, Oracle Java) - Ability to navigate to vendor website to review support documentation - Read, understand and apply complex technical information. - Ability to install a software program - Thorough knowledge of PC hardware - Experience troubleshooting Windows 7 Operating systems in an enterprise environment - Demonstrates good problem solving, application and Desktop support skills - Work with minimal supervision while providing professional customer support Thanks!!!!!!! Regards, Shivani Asthana Phone: 614-664-7661 Email: shiv...@technocraftsol.com Website: www.technocraftsol.com Yahoo/Gtalk: shivani.phenotic Linked In: in.linkedin.com/pub/shivani-asthana/63/641/6a9 -- You received this message because you are subscribed to the Google Groups "it req" group. To unsubscribe from this group and stop receiving emails from it, send an email to it-req+unsubscr...@googlegroups.com. To post to this group, send email to it-req@googlegroups.com. Visit this group at http://groups.google.com/group/it-req. For more options, visit https://groups.google.com/d/optout.
