RE: Problem booting image in VMPlayer

[Sathish Kumar Balasubramaniam -ERS, HCL Tech]

My Host PC’s graphics card is Intel G41 Express Chipset based and driver loaded 
is WDDM 1.1 (igdkmd32.sys ver 8.15.10.1749)


Regards,
B.Sathish Kumar

From: VanCutsem, Geoffroy [mailto:geoffroy.vancut...@intel.com]
Sent: Friday, January 03, 2014 5:39 PM
To: Sathish Kumar Balasubramaniam -ERS, HCL Tech; Mark De Roussier; 
ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

I couldn’t spot anything unusual in your log files. It looks to me like 
everything is started correctly in your guest environment.

Can you confirm which Intel graphics card you have (and which driver version is 
loaded) on your host?

Thanks,
Geoffroy

From: Sathish Kumar Balasubramaniam -ERS, HCL Tech 
[mailto:b-sathishku...@hcl.com]
Sent: Friday, January 03, 2014 12:40 PM
To: Mark De Roussier; VanCutsem, Geoffroy; ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

Hi Mark,

Ctrl+Alt+F1 doesn’t give any prompt.
I got the prompt by pressing Ctrl+Alt+F3

For copying the output of “journalctl –a”, you can connect using PuTTY using 
the IP displayed by command ifconfig (Login user – root, pass – tizen)


Regards,
B.Sathish Kumar


From: Mark De Roussier [mailto:mark.derouss...@symphonyteleca.com]
Sent: Friday, January 03, 2014 4:18 PM
To: VanCutsem, Geoffroy; Sathish Kumar Balasubramaniam -ERS, HCL Tech; 
ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

Hi Geoffroy,

Ctrl-Alt-F1 returns me to a display of the latest console output, but does not 
actually give me a console if you see what I mean – I cannot enter commands.

I suppose that theoretically using qemu I might be able to mount the vmdk disk 
and poke around there. Not sure what I’d be looking for.

Attached are the vmx, the log ( zipped ), and a png of the last console output 
( I can’t capture it any other way from the host side I think ). I think the 
avsystem issue shown in the console output is a known M2 problem 
(https://bugs.tizen.org/jira/browse/TIVI-1474 ). I think the last log entry 
before I shutdown the VM is line 1728.

Cheers,
Mark de Roussier


From: VanCutsem, Geoffroy [mailto:geoffroy.vancut...@intel.com]
Sent: 03 January 2014 09:38
To: Sathish Kumar Balasubramaniam -ERS, HCL Tech; Mark De Roussier; 
ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

I would suggest the following:
- Let’s stick to the 3.0-M2-Aug preview for now
- Keep the “Accelerate 3D graphics” option enabled
If all you get is a black screen, try ‘Ctrl-Alt-F1’ (or other 
Fx) to see if you have a console available

- Can you both check (and maybe send us):
- .vmx (on your host, directly in your 
folder where the VM disks/config files are located)
- ‘vmware.log’ (same folder as above)
- ‘journalctl –a’ output (in your guest VM)

Thanks,
Geoffroy

From: Sathish Kumar Balasubramaniam -ERS, HCL Tech 
[mailto:b-sathishku...@hcl.com]
Sent: Friday, January 03, 2014 8:23 AM
To: VanCutsem, Geoffroy; Mark De Roussier; 
ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

I too have the same issue.
The only difference I can see is I am trying in 32-bit whereas in the website 
it’s given as 64-bit.

Regards,
B.Sathish Kumar

From: ivi-boun...@lists.tizen.org 
[mailto:ivi-boun...@lists.tizen.org] On Behalf Of VanCutsem, Geoffroy
Sent: Thursday, January 02, 2014 10:38 PM
To: Mark De Roussier; ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

Hi Mark,

Happy New Year to you too and to the rest of the Tizen IVI community out there! 
☺

It sounds indeed like there is some sort of deficiency on your host machine… 
not sure what. I’m using a Lenovo X220 (Core i5 with Intel HD Graphics 3000) 
and that works fine. The other thing you could check is wether VT 
(virtualisation) is turned on on your machine (in the Bios). I don’t know if 
that could make a difference but something to double-check.

Cheers,
Geoffroy

From: Mark De Roussier [mailto:mark.derouss...@symphonyteleca.com]
Sent: Thursday, January 02, 2014 4:31 PM
To: VanCutsem, Geoffroy; ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

Hi Geoffroy,

Thanks for the quick reply ! Happy new year ☺.

So, I have had many problems getting a 3.0 image going in a VM, and have tried 
many combinations of player version, host platform, and image. All of my 
attempts to use VMWare Player 6 ( on Windows and Linux ( Kubuntu 12.04 ), using 
M2 and a later daily build from December ) have failed early in kernel 
initialization with a complaint about being unable to read the RTC.

You are correct about the lack of 3D acceleration,  it’s good to confirm that 
this is related. I deselected this option, because with it selected I would end 
up with just a black screen displayed just after the ‘Reached target Graphical 
Interface’ message – no splash, no p

RE: Problem booting image in VMPlayer

[VanCutsem, Geoffroy]

I couldn’t spot anything unusual in your log files. It looks to me like 
everything is started correctly in your guest environment.

Can you confirm which Intel graphics card you have (and which driver version is 
loaded) on your host?

Thanks,
Geoffroy

From: Sathish Kumar Balasubramaniam -ERS, HCL Tech 
[mailto:b-sathishku...@hcl.com]
Sent: Friday, January 03, 2014 12:40 PM
To: Mark De Roussier; VanCutsem, Geoffroy; ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

Hi Mark,

Ctrl+Alt+F1 doesn’t give any prompt.
I got the prompt by pressing Ctrl+Alt+F3

For copying the output of “journalctl –a”, you can connect using PuTTY using 
the IP displayed by command ifconfig (Login user – root, pass – tizen)


Regards,
B.Sathish Kumar


From: Mark De Roussier [mailto:mark.derouss...@symphonyteleca.com]
Sent: Friday, January 03, 2014 4:18 PM
To: VanCutsem, Geoffroy; Sathish Kumar Balasubramaniam -ERS, HCL Tech; 
ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

Hi Geoffroy,

Ctrl-Alt-F1 returns me to a display of the latest console output, but does not 
actually give me a console if you see what I mean – I cannot enter commands.

I suppose that theoretically using qemu I might be able to mount the vmdk disk 
and poke around there. Not sure what I’d be looking for.

Attached are the vmx, the log ( zipped ), and a png of the last console output 
( I can’t capture it any other way from the host side I think ). I think the 
avsystem issue shown in the console output is a known M2 problem 
(https://bugs.tizen.org/jira/browse/TIVI-1474 ). I think the last log entry 
before I shutdown the VM is line 1728.

Cheers,
Mark de Roussier


From: VanCutsem, Geoffroy [mailto:geoffroy.vancut...@intel.com]
Sent: 03 January 2014 09:38
To: Sathish Kumar Balasubramaniam -ERS, HCL Tech; Mark De Roussier; 
ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

I would suggest the following:
- Let’s stick to the 3.0-M2-Aug preview for now
- Keep the “Accelerate 3D graphics” option enabled
If all you get is a black screen, try ‘Ctrl-Alt-F1’ (or other 
Fx) to see if you have a console available

- Can you both check (and maybe send us):
- .vmx (on your host, directly in your 
folder where the VM disks/config files are located)
- ‘vmware.log’ (same folder as above)
- ‘journalctl –a’ output (in your guest VM)

Thanks,
Geoffroy

From: Sathish Kumar Balasubramaniam -ERS, HCL Tech 
[mailto:b-sathishku...@hcl.com]
Sent: Friday, January 03, 2014 8:23 AM
To: VanCutsem, Geoffroy; Mark De Roussier; 
ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

I too have the same issue.
The only difference I can see is I am trying in 32-bit whereas in the website 
it’s given as 64-bit.

Regards,
B.Sathish Kumar

From: ivi-boun...@lists.tizen.org 
[mailto:ivi-boun...@lists.tizen.org] On Behalf Of VanCutsem, Geoffroy
Sent: Thursday, January 02, 2014 10:38 PM
To: Mark De Roussier; ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

Hi Mark,

Happy New Year to you too and to the rest of the Tizen IVI community out there! 
☺

It sounds indeed like there is some sort of deficiency on your host machine… 
not sure what. I’m using a Lenovo X220 (Core i5 with Intel HD Graphics 3000) 
and that works fine. The other thing you could check is wether VT 
(virtualisation) is turned on on your machine (in the Bios). I don’t know if 
that could make a difference but something to double-check.

Cheers,
Geoffroy

From: Mark De Roussier [mailto:mark.derouss...@symphonyteleca.com]
Sent: Thursday, January 02, 2014 4:31 PM
To: VanCutsem, Geoffroy; ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

Hi Geoffroy,

Thanks for the quick reply ! Happy new year ☺.

So, I have had many problems getting a 3.0 image going in a VM, and have tried 
many combinations of player version, host platform, and image. All of my 
attempts to use VMWare Player 6 ( on Windows and Linux ( Kubuntu 12.04 ), using 
M2 and a later daily build from December ) have failed early in kernel 
initialization with a complaint about being unable to read the RTC.

You are correct about the lack of 3D acceleration,  it’s good to confirm that 
this is related. I deselected this option, because with it selected I would end 
up with just a black screen displayed just after the ‘Reached target Graphical 
Interface’ message – no splash, no prompt, no logs, nothing. This wasn’t very 
useful, so I deselected it just to be able to read the console output ☺.

So I am still thinking that my host platform is deficient in some sense. 
Perhaps VMPlayer just does not play nice with these HD Graphics drivers, or 
something like that.  I’ll see if there are some newer graphics drivers 
available. In the slightly longer term I can switch 

RE: Problem booting image in VMPlayer

[Sathish Kumar Balasubramaniam -ERS, HCL Tech]

Hi Mark,

Ctrl+Alt+F1 doesn’t give any prompt.
I got the prompt by pressing Ctrl+Alt+F3

For copying the output of “journalctl –a”, you can connect using PuTTY using 
the IP displayed by command ifconfig (Login user – root, pass – tizen)


Regards,
B.Sathish Kumar


From: Mark De Roussier [mailto:mark.derouss...@symphonyteleca.com]
Sent: Friday, January 03, 2014 4:18 PM
To: VanCutsem, Geoffroy; Sathish Kumar Balasubramaniam -ERS, HCL Tech; 
ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

Hi Geoffroy,

Ctrl-Alt-F1 returns me to a display of the latest console output, but does not 
actually give me a console if you see what I mean – I cannot enter commands.

I suppose that theoretically using qemu I might be able to mount the vmdk disk 
and poke around there. Not sure what I’d be looking for.

Attached are the vmx, the log ( zipped ), and a png of the last console output 
( I can’t capture it any other way from the host side I think ). I think the 
avsystem issue shown in the console output is a known M2 problem 
(https://bugs.tizen.org/jira/browse/TIVI-1474 ). I think the last log entry 
before I shutdown the VM is line 1728.

Cheers,
Mark de Roussier


From: VanCutsem, Geoffroy [mailto:geoffroy.vancut...@intel.com]
Sent: 03 January 2014 09:38
To: Sathish Kumar Balasubramaniam -ERS, HCL Tech; Mark De Roussier; 
ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

I would suggest the following:
- Let’s stick to the 3.0-M2-Aug preview for now
- Keep the “Accelerate 3D graphics” option enabled
If all you get is a black screen, try ‘Ctrl-Alt-F1’ (or other 
Fx) to see if you have a console available

- Can you both check (and maybe send us):
- .vmx (on your host, directly in your 
folder where the VM disks/config files are located)
- ‘vmware.log’ (same folder as above)
- ‘journalctl –a’ output (in your guest VM)

Thanks,
Geoffroy

From: Sathish Kumar Balasubramaniam -ERS, HCL Tech 
[mailto:b-sathishku...@hcl.com]
Sent: Friday, January 03, 2014 8:23 AM
To: VanCutsem, Geoffroy; Mark De Roussier; 
ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

I too have the same issue.
The only difference I can see is I am trying in 32-bit whereas in the website 
it’s given as 64-bit.

Regards,
B.Sathish Kumar

From: ivi-boun...@lists.tizen.org 
[mailto:ivi-boun...@lists.tizen.org] On Behalf Of VanCutsem, Geoffroy
Sent: Thursday, January 02, 2014 10:38 PM
To: Mark De Roussier; ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

Hi Mark,

Happy New Year to you too and to the rest of the Tizen IVI community out there! 
☺

It sounds indeed like there is some sort of deficiency on your host machine… 
not sure what. I’m using a Lenovo X220 (Core i5 with Intel HD Graphics 3000) 
and that works fine. The other thing you could check is wether VT 
(virtualisation) is turned on on your machine (in the Bios). I don’t know if 
that could make a difference but something to double-check.

Cheers,
Geoffroy

From: Mark De Roussier [mailto:mark.derouss...@symphonyteleca.com]
Sent: Thursday, January 02, 2014 4:31 PM
To: VanCutsem, Geoffroy; ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

Hi Geoffroy,

Thanks for the quick reply ! Happy new year ☺.

So, I have had many problems getting a 3.0 image going in a VM, and have tried 
many combinations of player version, host platform, and image. All of my 
attempts to use VMWare Player 6 ( on Windows and Linux ( Kubuntu 12.04 ), using 
M2 and a later daily build from December ) have failed early in kernel 
initialization with a complaint about being unable to read the RTC.

You are correct about the lack of 3D acceleration,  it’s good to confirm that 
this is related. I deselected this option, because with it selected I would end 
up with just a black screen displayed just after the ‘Reached target Graphical 
Interface’ message – no splash, no prompt, no logs, nothing. This wasn’t very 
useful, so I deselected it just to be able to read the console output ☺.

So I am still thinking that my host platform is deficient in some sense. 
Perhaps VMPlayer just does not play nice with these HD Graphics drivers, or 
something like that.  I’ll see if there are some newer graphics drivers 
available. In the slightly longer term I can switch to a different host, but 
that’s a negotiation with our IT dept ☺.

Cheers,
Mark de Roussier

From: VanCutsem, Geoffroy [mailto:geoffroy.vancut...@intel.com]
Sent: 02 January 2014 14:44
To: Mark De Roussier; ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

Hi Mark,

This is typically what happens when there is no 3D acceleration available. Can 
you make sure that the “Accelerate 3D graphics” option is checked (in the 
virtual machine settings under “Display”)?

FYI, I have just tested that part

RE: Problem booting image in VMPlayer

[VanCutsem, Geoffroy]

I would suggest the following:
- Let’s stick to the 3.0-M2-Aug preview for now
- Keep the “Accelerate 3D graphics” option enabled
If all you get is a black screen, try ‘Ctrl-Alt-F1’ (or other 
Fx) to see if you have a console available

- Can you both check (and maybe send us):
- .vmx (on your host, directly in your 
folder where the VM disks/config files are located)
- ‘vmware.log’ (same folder as above)
- ‘journalctl –a’ output (in your guest VM)

Thanks,
Geoffroy

From: Sathish Kumar Balasubramaniam -ERS, HCL Tech 
[mailto:b-sathishku...@hcl.com]
Sent: Friday, January 03, 2014 8:23 AM
To: VanCutsem, Geoffroy; Mark De Roussier; ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

I too have the same issue.
The only difference I can see is I am trying in 32-bit whereas in the website 
it’s given as 64-bit.

Regards,
B.Sathish Kumar

From: ivi-boun...@lists.tizen.org 
[mailto:ivi-boun...@lists.tizen.org] On Behalf Of VanCutsem, Geoffroy
Sent: Thursday, January 02, 2014 10:38 PM
To: Mark De Roussier; ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

Hi Mark,

Happy New Year to you too and to the rest of the Tizen IVI community out there! 
☺

It sounds indeed like there is some sort of deficiency on your host machine… 
not sure what. I’m using a Lenovo X220 (Core i5 with Intel HD Graphics 3000) 
and that works fine. The other thing you could check is wether VT 
(virtualisation) is turned on on your machine (in the Bios). I don’t know if 
that could make a difference but something to double-check.

Cheers,
Geoffroy

From: Mark De Roussier [mailto:mark.derouss...@symphonyteleca.com]
Sent: Thursday, January 02, 2014 4:31 PM
To: VanCutsem, Geoffroy; ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

Hi Geoffroy,

Thanks for the quick reply ! Happy new year ☺.

So, I have had many problems getting a 3.0 image going in a VM, and have tried 
many combinations of player version, host platform, and image. All of my 
attempts to use VMWare Player 6 ( on Windows and Linux ( Kubuntu 12.04 ), using 
M2 and a later daily build from December ) have failed early in kernel 
initialization with a complaint about being unable to read the RTC.

You are correct about the lack of 3D acceleration,  it’s good to confirm that 
this is related. I deselected this option, because with it selected I would end 
up with just a black screen displayed just after the ‘Reached target Graphical 
Interface’ message – no splash, no prompt, no logs, nothing. This wasn’t very 
useful, so I deselected it just to be able to read the console output ☺.

So I am still thinking that my host platform is deficient in some sense. 
Perhaps VMPlayer just does not play nice with these HD Graphics drivers, or 
something like that.  I’ll see if there are some newer graphics drivers 
available. In the slightly longer term I can switch to a different host, but 
that’s a negotiation with our IT dept ☺.

Cheers,
Mark de Roussier

From: VanCutsem, Geoffroy [mailto:geoffroy.vancut...@intel.com]
Sent: 02 January 2014 14:44
To: Mark De Roussier; ivi@lists.tizen.org
Subject: RE: Problem booting image in VMPlayer

Hi Mark,

This is typically what happens when there is no 3D acceleration available. Can 
you make sure that the “Accelerate 3D graphics” option is checked (in the 
virtual machine settings under “Display”)?

FYI, I have just tested that particular Tizen IVI image on both my systems and 
it works fine for me too. I shall also note that I have since then upgraded my 
VMware Player to version 6.0.0 build-1295980 (on Windows 7 Pro SP1, 64b) so 
feel free to give that version a try too.

Thanks,
Geoffroy

From: ivi-boun...@lists.tizen.org 
[mailto:ivi-boun...@lists.tizen.org] On Behalf Of Mark De Roussier
Sent: Thursday, January 02, 2014 3:11 PM
To: ivi@lists.tizen.org
Subject: Problem booting image in VMPlayer

Hi everyone,

I’m attempting to get a Tizen 3.0 IVI image booting in VMPlayer. I’m using :

VMPlayer 5.02 ( as per the VM instructions here 
https://wiki.tizen.org/wiki/IVI/IVI_3.0_VMware ) :
http://download.tizen.org/releases/milestone/tizen/ivi/tizen_20130829.9/images/ivi-release-mbr-i586/
Windows 7 Pro SP1 64bit

My boot sequence gets to

[ OK ] Reached target Graphical Interface
[  ]  pcnet32 :2.01.0 ens33: link up

and then just appears to halt – no login prompt, etc.

A colleague is able to get this combination booting, but I am not, which 
possibly suggests a host hardware related issue.  The relevant machine is a 
Dell Latitude 6410 laptop ( Intel HD Graphics ).

Has anyone encountered a problem like this, or have any suggestions for further 
investigation ?

Thanks,
Mark de Roussier


MARK DE ROUSSIER
Team Lead

Symphony Teleca
Sunley House, 46 Jewry Street, Winchester, Hampshire, SO