Re: [JAWS-Users] Additional Note Regarding Outlook Chrashing Issue When Entering E-mail Addresses Into A New E-mail
Hi Everyone, I have a friend who is using Jaws 2018 and Office 365 and he had issues with his Outlook not populating the emails in the To field. He said he then uninstalled Jaws 18 from his computer and just left the latest Jaws 2018 on his computer and all is working well with his Outlook. I cannot say if this would fix any of you guys issues. Can anyone verify if this has help any of you guys. Mr. Ed -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Miriam Vieni Sent: Friday, November 17, 2017 8:50 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Additional Note Regarding Outlook Chrashing Issue When Entering E-mail Addresses Into A New E-mail Those directions are so great. I wish I were skilled enough to follow them. Miriam -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Steve Sent: Thursday, November 16, 2017 11:29 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Additional Note Regarding Outlook Chrashing Issue When Entering E-mail Addresses Into A New E-mail Tom, I know of two ways to get Outlook up in safe mode. You can use the Windows run command and type: outlook.exe /safe Here is what you want to do to keep opening it in safe mode by creating a shortcut: You can also create a new shortcut to outlook.exe and add the /safe switch; First, determine the location of outlook.exe on your system. In general you'll find it under; a.. 32-bit version of Windows C:\Program Files\Microsoft Office\Office b.. 64-bit version of Windows C:\Program Files (x86)\Microsoft Office\Office If you can't find it, do a search for outlook.exe or use OutlookTools (free) instead. Once you've found outlook.exe we create a shortcut to it with the /safe switch to prevent Outlook from opening an extra window each time you click the shortcut or use your keyboard shortcut. 1.. Right click on an empty space on your Desktop and choose New-> Shortcut 2.. Type the path to outlook.exe between quotes or browse to its location via the Browse. button 3.. Type a space behind that and /safe 4.. The entire line should now look like this (example is for a 32-bit version of Outlook 2010 on a 64-bit version of Windows); "C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE" /safe 5.. Click Next 6.. Name your shortcut for instance: Outlook Safe Mode 7.. Click Finish 73's, Steve, K8SP Lansing, MI - Original Message - From: "Tom Behler" <tombeh...@gmail.com> To: "Jaws users list" <jaws-users-list@jaws-users.com> Sent: Thursday, November 16, 2017 1:54 PM Subject: [JAWS-Users] Additional Note Regarding Outlook Chrashing Issue When Entering E-mail Addresses Into A New E-mail > Hello, everyone. > > > > Yesterday, you may recall that I was told by Freedom Scientific Tech > Support that the best way to solve the issue of Outlook Crashing when > entering addresses into the "to" field of a new e-mail message was to > put Outlook in safe mode. > > > > This is continuing to work for me, although I must add that if you > shut your computer down for any reason, you will have to go back into > Outlook and put it back into safe mode. > > > > Apparently, the safe mode setting isn't saved, as I have just discovered. > > > > Dr. Tom Behler from Michigan > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Additional Note Regarding Outlook Chrashing Issue When Entering E-mail Addresses Into A New E-mail
Those directions are so great. I wish I were skilled enough to follow them. Miriam -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Steve Sent: Thursday, November 16, 2017 11:29 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Additional Note Regarding Outlook Chrashing Issue When Entering E-mail Addresses Into A New E-mail Tom, I know of two ways to get Outlook up in safe mode. You can use the Windows run command and type: outlook.exe /safe Here is what you want to do to keep opening it in safe mode by creating a shortcut: You can also create a new shortcut to outlook.exe and add the /safe switch; First, determine the location of outlook.exe on your system. In general you'll find it under; a.. 32-bit version of Windows C:\Program Files\Microsoft Office\Office b.. 64-bit version of Windows C:\Program Files (x86)\Microsoft Office\Office If you can't find it, do a search for outlook.exe or use OutlookTools (free) instead. Once you've found outlook.exe we create a shortcut to it with the /safe switch to prevent Outlook from opening an extra window each time you click the shortcut or use your keyboard shortcut. 1.. Right click on an empty space on your Desktop and choose New-> Shortcut 2.. Type the path to outlook.exe between quotes or browse to its location via the Browse. button 3.. Type a space behind that and /safe 4.. The entire line should now look like this (example is for a 32-bit version of Outlook 2010 on a 64-bit version of Windows); "C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE" /safe 5.. Click Next 6.. Name your shortcut for instance: Outlook Safe Mode 7.. Click Finish 73's, Steve, K8SP Lansing, MI - Original Message - From: "Tom Behler" <tombeh...@gmail.com> To: "Jaws users list" <jaws-users-list@jaws-users.com> Sent: Thursday, November 16, 2017 1:54 PM Subject: [JAWS-Users] Additional Note Regarding Outlook Chrashing Issue When Entering E-mail Addresses Into A New E-mail > Hello, everyone. > > > > Yesterday, you may recall that I was told by Freedom Scientific Tech > Support that the best way to solve the issue of Outlook Crashing when > entering addresses into the "to" field of a new e-mail message was to > put Outlook in safe mode. > > > > This is continuing to work for me, although I must add that if you > shut your computer down for any reason, you will have to go back into > Outlook and put it back into safe mode. > > > > Apparently, the safe mode setting isn't saved, as I have just discovered. > > > > Dr. Tom Behler from Michigan > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Additional Note Regarding Outlook Chrashing Issue When Entering E-mail Addresses Into A New E-mail
Tom, I know of two ways to get Outlook up in safe mode. You can use the Windows run command and type: outlook.exe /safe Here is what you want to do to keep opening it in safe mode by creating a shortcut: You can also create a new shortcut to outlook.exe and add the /safe switch; First, determine the location of outlook.exe on your system. In general you'll find it under; a.. 32-bit version of Windows C:\Program Files\Microsoft Office\Office b.. 64-bit version of Windows C:\Program Files (x86)\Microsoft Office\Office If you can't find it, do a search for outlook.exe or use OutlookTools (free) instead. Once you've found outlook.exe we create a shortcut to it with the /safe switch to prevent Outlook from opening an extra window each time you click the shortcut or use your keyboard shortcut. 1.. Right click on an empty space on your Desktop and choose New-> Shortcut 2.. Type the path to outlook.exe between quotes or browse to its location via the Browse. button 3.. Type a space behind that and /safe 4.. The entire line should now look like this (example is for a 32-bit version of Outlook 2010 on a 64-bit version of Windows); "C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE" /safe 5.. Click Next 6.. Name your shortcut for instance: Outlook Safe Mode 7.. Click Finish 73's, Steve, K8SP Lansing, MI - Original Message - From: "Tom Behler" <tombeh...@gmail.com> To: "Jaws users list" <jaws-users-list@jaws-users.com> Sent: Thursday, November 16, 2017 1:54 PM Subject: [JAWS-Users] Additional Note Regarding Outlook Chrashing Issue When Entering E-mail Addresses Into A New E-mail Hello, everyone. Yesterday, you may recall that I was told by Freedom Scientific Tech Support that the best way to solve the issue of Outlook Crashing when entering addresses into the "to" field of a new e-mail message was to put Outlook in safe mode. This is continuing to work for me, although I must add that if you shut your computer down for any reason, you will have to go back into Outlook and put it back into safe mode. Apparently, the safe mode setting isn't saved, as I have just discovered. Dr. Tom Behler from Michigan For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Additional Note Regarding Outlook Chrashing Issue When Entering E-mail Addresses Into A New E-mail
Miriam: The only suggestion I have at this point is to hit enter on the item you get when you try to open Outlook in safe mode. For me, it says something like Outlook 1, and if I hit enter on it, I'm put in safe mode. Why this is all so necessary is beyond me. If you can't get things to work, I'd call Freedom Scientific Tech Support. I'm saying this for two reasons: 1. They really should help you with your issue, as they helped me; and 2. The more people alert them to this issue, the higher it will become on their priority list of things to fix. Please keep me posted, and let me know how things turn out for you. Tom Behler -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Miriam Vieni Sent: Thursday, November 16, 2017 6:06 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Additional Note Regarding Outlook Chrashing Issue When Entering E-mail Addresses Into A New E-mail Tom, I can't get into Outlook safe mode again. Each time I try, it tells me I have to identify the switch I'm using or something like that. I was out, turned off the computer, came back, found your message, tried to open a message with an address, and couldn't. Then I tried to follow the directions that I followed yesterday and they don't work today. Miriam -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Tom Behler Sent: Thursday, November 16, 2017 1:54 PM To: Jaws users list <jaws-users-list@jaws-users.com> Subject: [JAWS-Users] Additional Note Regarding Outlook Chrashing Issue When Entering E-mail Addresses Into A New E-mail Hello, everyone. Yesterday, you may recall that I was told by Freedom Scientific Tech Support that the best way to solve the issue of Outlook Crashing when entering addresses into the "to" field of a new e-mail message was to put Outlook in safe mode. This is continuing to work for me, although I must add that if you shut your computer down for any reason, you will have to go back into Outlook and put it back into safe mode. Apparently, the safe mode setting isn't saved, as I have just discovered. Dr. Tom Behler from Michigan For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Additional Note Regarding Outlook Chrashing Issue When Entering E-mail Addresses Into A New E-mail
Tom, I can't get into Outlook safe mode again. Each time I try, it tells me I have to identify the switch I'm using or something like that. I was out, turned off the computer, came back, found your message, tried to open a message with an address, and couldn't. Then I tried to follow the directions that I followed yesterday and they don't work today. Miriam -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Tom Behler Sent: Thursday, November 16, 2017 1:54 PM To: Jaws users list <jaws-users-list@jaws-users.com> Subject: [JAWS-Users] Additional Note Regarding Outlook Chrashing Issue When Entering E-mail Addresses Into A New E-mail Hello, everyone. Yesterday, you may recall that I was told by Freedom Scientific Tech Support that the best way to solve the issue of Outlook Crashing when entering addresses into the "to" field of a new e-mail message was to put Outlook in safe mode. This is continuing to work for me, although I must add that if you shut your computer down for any reason, you will have to go back into Outlook and put it back into safe mode. Apparently, the safe mode setting isn't saved, as I have just discovered. Dr. Tom Behler from Michigan For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] Additional Note Regarding Outlook Chrashing Issue When Entering E-mail Addresses Into A New E-mail
Hello, everyone. Yesterday, you may recall that I was told by Freedom Scientific Tech Support that the best way to solve the issue of Outlook Crashing when entering addresses into the "to" field of a new e-mail message was to put Outlook in safe mode. This is continuing to work for me, although I must add that if you shut your computer down for any reason, you will have to go back into Outlook and put it back into safe mode. Apparently, the safe mode setting isn't saved, as I have just discovered. Dr. Tom Behler from Michigan For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
