[JAWS-Users] I can't reinstall jaws 9
Yesterday, I had a complete jaws nightmare. I thought to myself "I'm running out of disk space, I know what I'll do, I'll uninstall jaws 8 since I don't need it anymore". I told the uninstall process not to remove shared components, but, just to irritate me, it did anyway. It also took it upon itself to remove all my display drivers. Having managed to het my display drivers back, and reactivated jaws. Jaws 10 works perfectly, but when I try to run jaws 9 it tells me: One or more shared components are not installed, please reinstall to solve this problem. When I try to reinstall, I have the same problem, it tells me to hit enter to start the installation, goes through the clicking process while it installs the talking installer or whatever it does and still comes up wit the same message. I can't uninstall jaws 9 due to the same problem. Somebody please help me before I go nuts! Cheers Alex Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED]
Re: [JAWS-Users] I can't reinstall jaws 9
Alex, Cid you do your uninstall from the programs menu or from the control panel? I had a similar experience with I think it was 7 and I ended up using sighted assistance and literally removing all things jaws from my hard drive and starting with a clean install. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Alex Stone Sent: Tuesday, October 07, 2008 8:24 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] I can't reinstall jaws 9 Yesterday, I had a complete jaws nightmare. I thought to myself "I'm running out of disk space, I know what I'll do, I'll uninstall jaws 8 since I don't need it anymore". I told the uninstall process not to remove shared components, but, just to irritate me, it did anyway. It also took it upon itself to remove all my display drivers. Having managed to het my display drivers back, and reactivated jaws. Jaws 10 works perfectly, but when I try to run jaws 9 it tells me: One or more shared components are not installed, please reinstall to solve this problem. When I try to reinstall, I have the same problem, it tells me to hit enter to start the installation, goes through the clicking process while it installs the talking installer or whatever it does and still comes up wit the same message. I can't uninstall jaws 9 due to the same problem. Somebody please help me before I go nuts! Cheers Alex Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED] -- BEGIN-ANTISPAM-VOTING-LINKS -- Teach InfoWest Spam Trap if this mail (ID 213371423) is spam: Spam: https://spamtrap.infowest.com/canit/b.php?i=213371423&m=ac651e9c0691&c=s Not spam: https://spamtrap.infowest.com/canit/b.php?i=213371423&m=ac651e9c0691&c=n Forget vote: https://spamtrap.infowest.com/canit/b.php?i=213371423&m=ac651e9c0691&c=f REMEMBER: Never give out your account information, password, or other personal information over e-mail. -- END-ANTISPAM-VOTING-LINKS Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED]
Re: [JAWS-Users] I can't reinstall jaws 9
When I try and uninstall from either the start menu or the control panel I get the following message: Windows Installer This patch package could not be opened. Verify that graphic 683 the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. I also get this message if I use my jaws 9 cd.. Cheers Alex -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Larry Stansifer Sent: 07 October 2008 15:41 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] I can't reinstall jaws 9 Alex, Cid you do your uninstall from the programs menu or from the control panel? I had a similar experience with I think it was 7 and I ended up using sighted assistance and literally removing all things jaws from my hard drive and starting with a clean install. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Alex Stone Sent: Tuesday, October 07, 2008 8:24 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] I can't reinstall jaws 9 Yesterday, I had a complete jaws nightmare. I thought to myself "I'm running out of disk space, I know what I'll do, I'll uninstall jaws 8 since I don't need it anymore". I told the uninstall process not to remove shared components, but, just to irritate me, it did anyway. It also took it upon itself to remove all my display drivers. Having managed to het my display drivers back, and reactivated jaws. Jaws 10 works perfectly, but when I try to run jaws 9 it tells me: One or more shared components are not installed, please reinstall to solve this problem. When I try to reinstall, I have the same problem, it tells me to hit enter to start the installation, goes through the clicking process while it installs the talking installer or whatever it does and still comes up wit the same message. I can't uninstall jaws 9 due to the same problem. Somebody please help me before I go nuts! Cheers Alex Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED] -- BEGIN-ANTISPAM-VOTING-LINKS -- Teach InfoWest Spam Trap if this mail (ID 213371423) is spam: Spam: https://spamtrap.infowest.com/canit/b.php?i=213371423&m=ac651e9c0691&c=s Not spam: https://spamtrap.infowest.com/canit/b.php?i=213371423&m=ac651e9c0691&c=n Forget vote: https://spamtrap.infowest.com/canit/b.php?i=213371423&m=ac651e9c0691&c=f REMEMBER: Never give out your account information, password, or other personal information over e-mail. -- END-ANTISPAM-VOTING-LINKS Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED]
Re: [JAWS-Users] I can't reinstall jaws 9
I had a thought. This is for advanced users only. 1. Open regedit.exe. This is the Registry Editor. 2. Locate the key HKEY_Classes_Root\Installer\Products. 3. Do a find for JAWS. This is done with control+f. I don't think case matters here. 4. Delete any entries that relate to it, but only for the above key. You can check this using the standard status bar command, insert num pad 3 or caps lock shift n. 5. Exit Registry Editor. The above affectively tells Windows that you've never installed JAWS before. Hope this helps. -- Chris Hallsworth e-mail: [EMAIL PROTECTED] msn: [EMAIL PROTECTED] skype: chrishallsworth7266 klango: chrishallsworth - Original Message - From: "Alex Stone" <[EMAIL PROTECTED]> To: Sent: Tuesday, October 07, 2008 3:59 PM Subject: Re: [JAWS-Users] I can't reinstall jaws 9 When I try and uninstall from either the start menu or the control panel I get the following message: Windows Installer This patch package could not be opened. Verify that graphic 683 the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. I also get this message if I use my jaws 9 cd.. Cheers Alex -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Larry Stansifer Sent: 07 October 2008 15:41 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] I can't reinstall jaws 9 Alex, Cid you do your uninstall from the programs menu or from the control panel? I had a similar experience with I think it was 7 and I ended up using sighted assistance and literally removing all things jaws from my hard drive and starting with a clean install. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Alex Stone Sent: Tuesday, October 07, 2008 8:24 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] I can't reinstall jaws 9 Yesterday, I had a complete jaws nightmare. I thought to myself "I'm running out of disk space, I know what I'll do, I'll uninstall jaws 8 since I don't need it anymore". I told the uninstall process not to remove shared components, but, just to irritate me, it did anyway. It also took it upon itself to remove all my display drivers. Having managed to het my display drivers back, and reactivated jaws. Jaws 10 works perfectly, but when I try to run jaws 9 it tells me: One or more shared components are not installed, please reinstall to solve this problem. When I try to reinstall, I have the same problem, it tells me to hit enter to start the installation, goes through the clicking process while it installs the talking installer or whatever it does and still comes up wit the same message. I can't uninstall jaws 9 due to the same problem. Somebody please help me before I go nuts! Cheers Alex Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED] -- BEGIN-ANTISPAM-VOTING-LINKS -- Teach InfoWest Spam Trap if this mail (ID 213371423) is spam: Spam: https://spamtrap.infowest.com/canit/b.php?i=213371423&m=ac651e9c0691&c=s Not spam: https://spamtrap.infowest.com/canit/b.php?i=213371423&m=ac651e9c0691&c=n Forget vote: https://spamtrap.infowest.com/canit/b.php?i=213371423&m=ac651e9c0691&c=f REMEMBER: Never give out your account information, password, or other personal information over e-mail. -- END-ANTISPAM-VOTING-LINKS Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home pag
Re: [JAWS-Users] I can't reinstall jaws 9
Tried this, it didn't resolve the problem. Cheers Alex -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chris Hallsworth Sent: 07 October 2008 16:04 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] I can't reinstall jaws 9 I had a thought. This is for advanced users only. 1. Open regedit.exe. This is the Registry Editor. 2. Locate the key HKEY_Classes_Root\Installer\Products. 3. Do a find for JAWS. This is done with control+f. I don't think case matters here. 4. Delete any entries that relate to it, but only for the above key. You can check this using the standard status bar command, insert num pad 3 or caps lock shift n. 5. Exit Registry Editor. The above affectively tells Windows that you've never installed JAWS before. Hope this helps. -- Chris Hallsworth e-mail: [EMAIL PROTECTED] msn: [EMAIL PROTECTED] skype: chrishallsworth7266 klango: chrishallsworth - Original Message - From: "Alex Stone" <[EMAIL PROTECTED]> To: Sent: Tuesday, October 07, 2008 3:59 PM Subject: Re: [JAWS-Users] I can't reinstall jaws 9 > When I try and uninstall from either the start menu or the control panel I > get the following message: > Windows Installer > This patch package could not be opened. Verify that graphic 683 the > patch > package exists and that you can access it, or > contact the application vendor to verify that this is a > valid Windows Installer patch package. > I also get this message if I use my jaws 9 cd.. > Cheers > Alex > -Original Message- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Larry > Stansifer > Sent: 07 October 2008 15:41 > To: jaws-users-list@jaws-users.com > Subject: Re: [JAWS-Users] I can't reinstall jaws 9 > > Alex, > Cid you do your uninstall from the programs menu or from the control > panel? > I had a similar experience with I think it was 7 and I ended up using > sighted assistance and literally removing all things jaws from my hard > drive > and starting with a clean install. > > -Original Message- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Alex Stone > Sent: Tuesday, October 07, 2008 8:24 AM > To: jaws-users-list@jaws-users.com > Subject: [JAWS-Users] I can't reinstall jaws 9 > > > Yesterday, I had a complete jaws nightmare. I thought to myself "I'm > running > out of disk space, I know what I'll do, I'll uninstall jaws 8 since I > don't > need it anymore". I told the uninstall process not to remove shared > components, but, just to irritate me, it did anyway. It also took it upon > itself to remove all my display drivers. Having managed to het my display > drivers back, and reactivated jaws. Jaws 10 works perfectly, but when I > try > to run jaws 9 it tells me: One or more shared components are not > installed, > please reinstall to solve this problem. When I try to reinstall, I have > the > same problem, it tells me to hit enter to start the installation, goes > through the clicking process while it installs the talking installer or > whatever it does and still comes up wit the same message. I can't > uninstall > jaws 9 due to the same problem. Somebody please help me before I go nuts! > Cheers Alex > > Visit the JAWS Users List home page at: http://www.jaws-users.com Visit > the > Blind Computing home page at: http://www.blind-computing.com Address for > the > list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com > To post to this group, send email to jaws-users-list@jaws-users.com To > unsubscribe from this group, send an email to > [EMAIL PROTECTED] > For help from Mailman with your account Put the word help in the subject > or > body of a blank message to: [EMAIL PROTECTED] > Use the following address in order to contact the management team > [EMAIL PROTECTED] > If you wish to join the Blind Computing list send a blank email to the > following address: [EMAIL PROTECTED] > > > -- > BEGIN-ANTISPAM-VOTING-LINKS > -- > > Teach InfoWest Spam Trap if this mail (ID 213371423) is spam: > Spam: > https://spamtrap.infowest.com/canit/b.php?i=213371423&m=ac651e9c0691&c=s > Not spam: > https://spamtrap.infowest.com/canit/b.php?i=213371423&m=ac651e9c0691&c=n > Forget vote: > https://spamtrap.infowest.com/canit/b.php?i=213371423&m=ac651e9c0691&c=f > > REMEMBER: Never give out your account information, password, or other > personal information over e-mail. > -- > END-ANTISPAM-VOTING-LINKS > > > Visit the JAWS Users List home page at: > http://www.jaw
Re: [JAWS-Users] I can't reinstall jaws 9
Alex, I think you got a faulty JAWS9 CD. (yes, there were faulty CD's sent out, though this was supposed to have been corrected with replacements.) My own one was fine. - Original Message - From: "Alex Stone" <[EMAIL PROTECTED]> To: Sent: Tuesday, October 07, 2008 5:16 PM Subject: Re: [JAWS-Users] I can't reinstall jaws 9 Tried this, it didn't resolve the problem. Cheers Alex -Original Message- >From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chris Hallsworth Sent: 07 October 2008 16:04 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] I can't reinstall jaws 9 I had a thought. This is for advanced users only. 1. Open regedit.exe. This is the Registry Editor. 2. Locate the key HKEY_Classes_Root\Installer\Products. 3. Do a find for JAWS. This is done with control+f. I don't think case matters here. 4. Delete any entries that relate to it, but only for the above key. You can check this using the standard status bar command, insert num pad 3 or caps lock shift n. 5. Exit Registry Editor. The above affectively tells Windows that you've never installed JAWS before. Hope this helps. -- Chris Hallsworth e-mail: [EMAIL PROTECTED] msn: [EMAIL PROTECTED] skype: chrishallsworth7266 klango: chrishallsworth - Original Message - >From: "Alex Stone" <[EMAIL PROTECTED]> To: Sent: Tuesday, October 07, 2008 3:59 PM Subject: Re: [JAWS-Users] I can't reinstall jaws 9 > When I try and uninstall from either the start menu or the control panel I > get the following message: > Windows Installer > This patch package could not be opened. Verify that graphic 683 the > patch > package exists and that you can access it, or > contact the application vendor to verify that this is a > valid Windows Installer patch package. > I also get this message if I use my jaws 9 cd.. > Cheers > Alex > -Original Message- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Larry > Stansifer > Sent: 07 October 2008 15:41 > To: jaws-users-list@jaws-users.com > Subject: Re: [JAWS-Users] I can't reinstall jaws 9 > > Alex, > Cid you do your uninstall from the programs menu or from the control > panel? > I had a similar experience with I think it was 7 and I ended up using > sighted assistance and literally removing all things jaws from my hard > drive > and starting with a clean install. > > -Original Message- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Alex Stone > Sent: Tuesday, October 07, 2008 8:24 AM > To: jaws-users-list@jaws-users.com > Subject: [JAWS-Users] I can't reinstall jaws 9 > > > Yesterday, I had a complete jaws nightmare. I thought to myself "I'm > running > out of disk space, I know what I'll do, I'll uninstall jaws 8 since I > don't > need it anymore". I told the uninstall process not to remove shared > components, but, just to irritate me, it did anyway. It also took it upon > itself to remove all my display drivers. Having managed to het my display > drivers back, and reactivated jaws. Jaws 10 works perfectly, but when I > try > to run jaws 9 it tells me: One or more shared components are not > installed, > please reinstall to solve this problem. When I try to reinstall, I have > the > same problem, it tells me to hit enter to start the installation, goes > through the clicking process while it installs the talking installer or > whatever it does and still comes up wit the same message. I can't > uninstall > jaws 9 due to the same problem. Somebody please help me before I go nuts! > Cheers Alex > > Visit the JAWS Users List home page at: http://www.jaws-users.com Visit > the > Blind Computing home page at: http://www.blind-computing.com Address for > the > list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com > To post to this group, send email to jaws-users-list@jaws-users.com To > unsubscribe from this group, send an email to > [EMAIL PROTECTED] > For help from Mailman with your account Put the word help in the subject > or > body of a blank message to: [EMAIL PROTECTED] > Use the following address in order to contact the management team > [EMAIL PROTECTED] > If you wish to join the Blind Computing list send a blank email to the > following address: [EMAIL PROTECTED] > > > -- > BEGIN-ANTISPAM-VOTING-LINKS > -- > > Teach InfoWest Spam Trap if this mail (ID 213371423) is spam: > Spam: > https://spamtrap.infowest.com/canit/b.php?i=213371423&m=ac651e9c0691&c=s > Not spam: > https://spamtrap.infowest.com/canit/b.php?i=213371423&m=ac651e9c0691&c=n > Forget vote: > https:/
Re: [JAWS-Users] I can't reinstall jaws 9
Flor, No I'm using my replacement, I've also downloaded jaws 9 from the Freedom Scientific website and I have the same problem. Cheers Alex -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Flor Lynch Sent: 07 October 2008 21:32 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] I can't reinstall jaws 9 Alex, I think you got a faulty JAWS9 CD. (yes, there were faulty CD's sent out, though this was supposed to have been corrected with replacements.) My own one was fine. - Original Message - From: "Alex Stone" <[EMAIL PROTECTED]> To: Sent: Tuesday, October 07, 2008 5:16 PM Subject: Re: [JAWS-Users] I can't reinstall jaws 9 Tried this, it didn't resolve the problem. Cheers Alex -Original Message- >From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chris Hallsworth Sent: 07 October 2008 16:04 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] I can't reinstall jaws 9 I had a thought. This is for advanced users only. 1. Open regedit.exe. This is the Registry Editor. 2. Locate the key HKEY_Classes_Root\Installer\Products. 3. Do a find for JAWS. This is done with control+f. I don't think case matters here. 4. Delete any entries that relate to it, but only for the above key. You can check this using the standard status bar command, insert num pad 3 or caps lock shift n. 5. Exit Registry Editor. The above affectively tells Windows that you've never installed JAWS before. Hope this helps. -- Chris Hallsworth e-mail: [EMAIL PROTECTED] msn: [EMAIL PROTECTED] skype: chrishallsworth7266 klango: chrishallsworth - Original Message - >From: "Alex Stone" <[EMAIL PROTECTED]> To: Sent: Tuesday, October 07, 2008 3:59 PM Subject: Re: [JAWS-Users] I can't reinstall jaws 9 > When I try and uninstall from either the start menu or the control panel I > get the following message: > Windows Installer > This patch package could not be opened. Verify that graphic 683 the > patch > package exists and that you can access it, or > contact the application vendor to verify that this is a > valid Windows Installer patch package. > I also get this message if I use my jaws 9 cd.. > Cheers > Alex > -Original Message- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Larry > Stansifer > Sent: 07 October 2008 15:41 > To: jaws-users-list@jaws-users.com > Subject: Re: [JAWS-Users] I can't reinstall jaws 9 > > Alex, > Cid you do your uninstall from the programs menu or from the control > panel? > I had a similar experience with I think it was 7 and I ended up using > sighted assistance and literally removing all things jaws from my hard > drive > and starting with a clean install. > > -Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Alex Stone > Sent: Tuesday, October 07, 2008 8:24 AM > To: jaws-users-list@jaws-users.com > Subject: [JAWS-Users] I can't reinstall jaws 9 > > > Yesterday, I had a complete jaws nightmare. I thought to myself "I'm > running > out of disk space, I know what I'll do, I'll uninstall jaws 8 since I > don't > need it anymore". I told the uninstall process not to remove shared > components, but, just to irritate me, it did anyway. It also took it upon > itself to remove all my display drivers. Having managed to het my display > drivers back, and reactivated jaws. Jaws 10 works perfectly, but when I > try > to run jaws 9 it tells me: One or more shared components are not > installed, > please reinstall to solve this problem. When I try to reinstall, I have > the > same problem, it tells me to hit enter to start the installation, goes > through the clicking process while it installs the talking installer or > whatever it does and still comes up wit the same message. I can't > uninstall > jaws 9 due to the same problem. Somebody please help me before I go nuts! > Cheers Alex > > Visit the JAWS Users List home page at: http://www.jaws-users.com Visit > the > Blind Computing home page at: http://www.blind-computing.com Address for > the > list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com > To post to this group, send email to jaws-users-list@jaws-users.com To > unsubscribe from this group, send an email to > [EMAIL PROTECTED] > For help from Mailman with your account Put the word help in the subject > or > body of a blank message to: [EMAIL PROTECTED] > Use the following address in order to contact the management team > [EMAIL PROTECTED] > If you wish to join the Blind Computing list send a blank email to the > following address: [EMAIL PROTECTED] > > > -- > BEGIN-ANTISP
Re: [JAWS-Users] I can't reinstall jaws 9
Alex, you may have to do a system backup. this may help. Steve - Original Message - From: "Alex Stone" <[EMAIL PROTECTED]> To: Sent: Tuesday, October 07, 2008 4:29 PM Subject: Re: [JAWS-Users] I can't reinstall jaws 9 Flor, No I'm using my replacement, I've also downloaded jaws 9 from the Freedom Scientific website and I have the same problem. Cheers Alex -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Flor Lynch Sent: 07 October 2008 21:32 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] I can't reinstall jaws 9 Alex, I think you got a faulty JAWS9 CD. (yes, there were faulty CD's sent out, though this was supposed to have been corrected with replacements.) My own one was fine. - Original Message - From: "Alex Stone" <[EMAIL PROTECTED]> To: Sent: Tuesday, October 07, 2008 5:16 PM Subject: Re: [JAWS-Users] I can't reinstall jaws 9 Tried this, it didn't resolve the problem. Cheers Alex -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chris Hallsworth Sent: 07 October 2008 16:04 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] I can't reinstall jaws 9 I had a thought. This is for advanced users only. 1. Open regedit.exe. This is the Registry Editor. 2. Locate the key HKEY_Classes_Root\Installer\Products. 3. Do a find for JAWS. This is done with control+f. I don't think case matters here. 4. Delete any entries that relate to it, but only for the above key. You can check this using the standard status bar command, insert num pad 3 or caps lock shift n. 5. Exit Registry Editor. The above affectively tells Windows that you've never installed JAWS before. Hope this helps. -- Chris Hallsworth e-mail: [EMAIL PROTECTED] msn: [EMAIL PROTECTED] skype: chrishallsworth7266 klango: chrishallsworth - Original Message - From: "Alex Stone" <[EMAIL PROTECTED]> To: Sent: Tuesday, October 07, 2008 3:59 PM Subject: Re: [JAWS-Users] I can't reinstall jaws 9 When I try and uninstall from either the start menu or the control panel I get the following message: Windows Installer This patch package could not be opened. Verify that graphic 683 the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. I also get this message if I use my jaws 9 cd.. Cheers Alex -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Larry Stansifer Sent: 07 October 2008 15:41 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] I can't reinstall jaws 9 Alex, Cid you do your uninstall from the programs menu or from the control panel? I had a similar experience with I think it was 7 and I ended up using sighted assistance and literally removing all things jaws from my hard drive and starting with a clean install. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Alex Stone Sent: Tuesday, October 07, 2008 8:24 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] I can't reinstall jaws 9 Yesterday, I had a complete jaws nightmare. I thought to myself "I'm running out of disk space, I know what I'll do, I'll uninstall jaws 8 since I don't need it anymore". I told the uninstall process not to remove shared components, but, just to irritate me, it did anyway. It also took it upon itself to remove all my display drivers. Having managed to het my display drivers back, and reactivated jaws. Jaws 10 works perfectly, but when I try to run jaws 9 it tells me: One or more shared components are not installed, please reinstall to solve this problem. When I try to reinstall, I have the same problem, it tells me to hit enter to start the installation, goes through the clicking process while it installs the talking installer or whatever it does and still comes up wit the same message. I can't uninstall jaws 9 due to the same problem. Somebody please help me before I go nuts! Cheers Alex Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED] -- BEGIN-ANTISPAM-VOTING-LINKS -- Teach InfoWest Spam Trap if this mail
