Re: [JAWS-Users] JAWS and braille display not communicating (urgent)!

2014-10-07 Thread Hrvoje Katić
Yep, this is one of my assumptions that Pronto's firmware is may be too 
old, if it communicated on XP but not on 7.
However, if a new firmware is not freely available for our language, 
than he will probably either need to download english firmware or 
contact our local Baum distributor.



LP,
Hrvoje


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On 6.10.2014. 21:43, Teresa Arroyo wrote:

Hello,
Have you tried conecting the Brraille Display to a 32-bit machine?
I had that problem with my Focus braille display and it turned out 
that I neede to upgrade the focus's firmware. Perhaps, you have the 
same probllem?


Regards,

Teresa Arroyo

-Mensaje original- From: Hrvoje Katić
Sent: Monday, October 6, 2014 10:09 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS and braille display not communicating 
(urgent)!


Hi everyone,
I'm a new member on this list, and I'm speaking in the name of a person
who is using braille display with JAWS at his workplace. The situation
is serious and any feedback is urgent, so please try to help as much as
You can. He's using Windows 7 64-bit, JAWS 15, and Baum Pronto 40
braille display/notetaker.
The problem is, Braille Display is not detected even when drivers are
installed for both display and JAWS! It also doesn't work with other
screen readers.
Here's what I've tried so far and it didn't work:
1. I've downloaded official drivers from baum's website.
2. I've connected braille display into the computer and I switched from
notetaker to computer mode.
3. In addition to the official Baum drivers, I've also tried all
built-in JAWS Baum drivers, and none of them worked. The problem is that
even no errors were displayed.
4. I downgraded to JAWS 14, and still not working.
5. I've tried bluetooth connection instead of USB. Paring was
successfull, but display wasn't detected by JAWS.
6. The display even wasn't detected by other screen readers, but
according to Windows, the driver is installed correctly.
So, what can be the problem? May be 64-bit Windows incompatible with
Baum Pronto, or Pronto's firmware to old. The Baum manual says that the
JAWS version must be 10 or greater, and it certainly is.
If you have any tips, please share. Just to mention again that the
person is using this braille display for work and not for private usage.
Thanks in advance,
Hrvoje



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS and braille display not communicating (urgent)!

2014-10-07 Thread Hrvoje Katić
Thank you, but this is what I tried already, and it didn't work. I also 
tried with different ports, but the display is simply not detected. I 
even think that the problem is with Baum driver for Windows, rather than 
JAWS driver, since it will also not work with any other screen reader 
such as NVDA as well.
Just the note that the Baum Pronto's driver instructions are quite poor. 
It seams they are not updated for a long time, since they still mention 
JAWS 10 and Windows XP.



LP,
Hrvoje


 Kontakt

 * Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na
   Whatsapp i Viber)
 * Skype: hrvojekatic
 * Kliknite ovdje za moj Facebook profil http://www.facebook.com/hrvix
 * Kliknite ovdje za moj Twitter profil http://www.twitter.com/hrvix


On 6.10.2014. 20:26, Brian Lee wrote:

Go into the JAWS interface window and into the utilities menu.  Open the Synthesizer and 
Braille Manager.  Use the button for add, remove or change devices.  Pick the 
Braille Displays radio button and use the Next button.  In the resulting list check the 
Baum Pronto Braille display by using down arrow key to it and pressing spacebar to check 
it.  Use the Next button.  If asked for a port to use make the appropriate choice.  When 
finished adding the display you can use the Braille menu item in the Options menu of JAWS 
to modify settings.  You will need to unload JAWS and start it again with the Braille 
display turned on and connected before changes will take affect.   I hope it works for 
you! Take care.

Brian Lee
brianl...@hotmail.com


On Oct 6, 2014, at 10:07 AM, Hrvoje Katić hrvojeka...@gmail.com wrote:

Hi everyone,
I'm a new member on this list, and I'm speaking in the name of a person who is 
using braille display with JAWS at his workplace. The situation is serious and 
any feedback is urgent, so please try to help as much as You can. He's using 
Windows 7 64-bit, JAWS 15, and Baum Pronto 40 braille display/notetaker.
The problem is, Braille Display is not detected even when drivers are installed 
for both display and JAWS! It also doesn't work with other screen readers.
Here's what I've tried so far and it didn't work:
1. I've downloaded official drivers from baum's website.
2. I've connected braille display into the computer and I switched from 
notetaker to computer mode.
3. In addition to the official Baum drivers, I've also tried all built-in JAWS 
Baum drivers, and none of them worked. The problem is that even no errors were 
displayed.
4. I downgraded to JAWS 14, and still not working.
5. I've tried bluetooth connection instead of USB. Paring was successfull, but 
display wasn't detected by JAWS.
6. The display even wasn't detected by other screen readers, but according to 
Windows, the driver is installed correctly.
So, what can be the problem? May be 64-bit Windows incompatible with Baum 
Pronto, or Pronto's firmware to old. The Baum manual says that the JAWS version 
must be 10 or greater, and it certainly is.
If you have any tips, please share. Just to mention again that the person is 
using this braille display for work and not for private usage.
Thanks in advance,
Hrvoje

--


LP,
Hrvoje


Kontakt

* Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na
   Whatsapp i Viber)
* Skype: hrvojekatic
* Kliknite ovdje za moj Facebook profil http://www.facebook.com/hrvix
* Kliknite ovdje za moj Twitter profil http://www.twitter.com/hrvix


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS and braille display not communicating (urgent)!

2014-10-07 Thread East, Robin
Try downloading JAWS 16 Beta and in the initial set up set up the braille 
display. I suspect the driver must be clobbered for some reason or there is 
some weird conflict. 

It could be that a generic window driver has over ridden the braill driver.
robin
robin

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Hrvoje Katic
Sent: October 6, 2014 11:08 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS and braille display not communicating (urgent)!

Thank you, but this is what I tried already, and it didn't work. I also 
tried with different ports, but the display is simply not detected. I 
even think that the problem is with Baum driver for Windows, rather than 
JAWS driver, since it will also not work with any other screen reader 
such as NVDA as well.
Just the note that the Baum Pronto's driver instructions are quite poor. 
It seams they are not updated for a long time, since they still mention 
JAWS 10 and Windows XP.


LP,
Hrvoje


  Kontakt

  * Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na
Whatsapp i Viber)
  * Skype: hrvojekatic
  * Kliknite ovdje za moj Facebook profil http://www.facebook.com/hrvix
  * Kliknite ovdje za moj Twitter profil http://www.twitter.com/hrvix


On 6.10.2014. 20:26, Brian Lee wrote:
 Go into the JAWS interface window and into the utilities menu.  Open the 
 Synthesizer and Braille Manager.  Use the button for add, remove or change 
 devices.  Pick the Braille Displays radio button and use the Next button.  
 In the resulting list check the Baum Pronto Braille display by using down 
 arrow key to it and pressing spacebar to check it.  Use the Next button.  If 
 asked for a port to use make the appropriate choice.  When finished adding 
 the display you can use the Braille menu item in the Options menu of JAWS to 
 modify settings.  You will need to unload JAWS and start it again with the 
 Braille display turned on and connected before changes will take affect.   I 
 hope it works for you! Take care.

 Brian Lee
 brianl...@hotmail.com

 On Oct 6, 2014, at 10:07 AM, Hrvoje Katić hrvojeka...@gmail.com wrote:

 Hi everyone,
 I'm a new member on this list, and I'm speaking in the name of a person who 
 is using braille display with JAWS at his workplace. The situation is 
 serious and any feedback is urgent, so please try to help as much as You 
 can. He's using Windows 7 64-bit, JAWS 15, and Baum Pronto 40 braille 
 display/notetaker.
 The problem is, Braille Display is not detected even when drivers are 
 installed for both display and JAWS! It also doesn't work with other screen 
 readers.
 Here's what I've tried so far and it didn't work:
 1. I've downloaded official drivers from baum's website.
 2. I've connected braille display into the computer and I switched from 
 notetaker to computer mode.
 3. In addition to the official Baum drivers, I've also tried all built-in 
 JAWS Baum drivers, and none of them worked. The problem is that even no 
 errors were displayed.
 4. I downgraded to JAWS 14, and still not working.
 5. I've tried bluetooth connection instead of USB. Paring was successfull, 
 but display wasn't detected by JAWS.
 6. The display even wasn't detected by other screen readers, but according 
 to Windows, the driver is installed correctly.
 So, what can be the problem? May be 64-bit Windows incompatible with Baum 
 Pronto, or Pronto's firmware to old. The Baum manual says that the JAWS 
 version must be 10 or greater, and it certainly is.
 If you have any tips, please share. Just to mention again that the person is 
 using this braille display for work and not for private usage.
 Thanks in advance,
 Hrvoje

 -- 


 LP,
 Hrvoje


 Kontakt

 * Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na
Whatsapp i Viber)
 * Skype: hrvojekatic
 * Kliknite ovdje za moj Facebook profil http://www.facebook.com/hrvix
 * Kliknite ovdje za moj Twitter profil http://www.twitter.com/hrvix


 For answers to frequently asked questions about this list visit:
 http://www.jaws-users.com/help/
 For answers to frequently asked questions about this list visit:
 http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS and braille display not communicating (urgent)!

2014-10-07 Thread Brian Lee
Hello,

There are only a couple other things I can think of that you might try.  Have 
you tried installing the driver in compatibility mode?  This can be done by 
going into the contextual menu of the installation file to the compatibility 
tab and making choices.  If you try that it might be a good idea to remove the 
device from the JAWS list first so that you don't have multiple entries.  After 
installing and if it works try adding it again in JAWS and restarting JAWS or 
even the system.  

You might consider contacting a tech support rep with Baum.  I had a problem 
with installing a HIMS display with the driver made available on their web site 
but a technician had a driver he sent me that worked well.  For Baum in the 
U.S. Toll free: (855) 620-7985 — i...@baumusa.com

Hope you get it working!

Take care.

Brian Lee
brianl...@charter.net

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Hrvoje Katic
Sent: Monday, October 06, 2014 7:40 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS and braille display not communicating (urgent)!

Hi everyone,
I'm a new member on this list, and I'm speaking in the name of a person who is 
using braille display with JAWS at his workplace. The situation is serious and 
any feedback is urgent, so please try to help as much as You can. He's using 
Windows 7 64-bit, JAWS 15, and Baum Pronto 40 braille display/notetaker.
The problem is, Braille Display is not detected even when drivers are installed 
for both display and JAWS! It also doesn't work with other screen readers.
Here's what I've tried so far and it didn't work:
1. I've downloaded official drivers from baum's website.
2. I've connected braille display into the computer and I switched from 
notetaker to computer mode.
3. In addition to the official Baum drivers, I've also tried all built-in JAWS 
Baum drivers, and none of them worked. The problem is that even no errors were 
displayed.
4. I downgraded to JAWS 14, and still not working.
5. I've tried bluetooth connection instead of USB. Paring was successfull, but 
display wasn't detected by JAWS.
6. The display even wasn't detected by other screen readers, but according to 
Windows, the driver is installed correctly.
So, what can be the problem? May be 64-bit Windows incompatible with Baum 
Pronto, or Pronto's firmware to old. The Baum manual says that the JAWS version 
must be 10 or greater, and it certainly is.
If you have any tips, please share. Just to mention again that the person is 
using this braille display for work and not for private usage.
Thanks in advance,
Hrvoje

-- 


LP,
Hrvoje


  Kontakt

  * Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na
Whatsapp i Viber)
  * Skype: hrvojekatic
  * Kliknite ovdje za moj Facebook profil http://www.facebook.com/hrvix
  * Kliknite ovdje za moj Twitter profil http://www.twitter.com/hrvix


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

[JAWS-Users] JAWS and braille display not communicating (urgent)!

2014-10-06 Thread Hrvoje Katić

Hi everyone,
I'm a new member on this list, and I'm speaking in the name of a person 
who is using braille display with JAWS at his workplace. The situation 
is serious and any feedback is urgent, so please try to help as much as 
You can. He's using Windows 7 64-bit, JAWS 15, and Baum Pronto 40 
braille display/notetaker.
The problem is, Braille Display is not detected even when drivers are 
installed for both display and JAWS! It also doesn't work with other 
screen readers.

Here's what I've tried so far and it didn't work:
1. I've downloaded official drivers from baum's website.
2. I've connected braille display into the computer and I switched from 
notetaker to computer mode.
3. In addition to the official Baum drivers, I've also tried all 
built-in JAWS Baum drivers, and none of them worked. The problem is that 
even no errors were displayed.

4. I downgraded to JAWS 14, and still not working.
5. I've tried bluetooth connection instead of USB. Paring was 
successfull, but display wasn't detected by JAWS.
6. The display even wasn't detected by other screen readers, but 
according to Windows, the driver is installed correctly.
So, what can be the problem? May be 64-bit Windows incompatible with 
Baum Pronto, or Pronto's firmware to old. The Baum manual says that the 
JAWS version must be 10 or greater, and it certainly is.
If you have any tips, please share. Just to mention again that the 
person is using this braille display for work and not for private usage.

Thanks in advance,
Hrvoje

--


LP,
Hrvoje


 Kontakt

 * Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na
   Whatsapp i Viber)
 * Skype: hrvojekatic
 * Kliknite ovdje za moj Facebook profil http://www.facebook.com/hrvix
 * Kliknite ovdje za moj Twitter profil http://www.twitter.com/hrvix


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS and braille display not communicating (urgent)!

2014-10-06 Thread Brian Lee
Go into the JAWS interface window and into the utilities menu.  Open the 
Synthesizer and Braille Manager.  Use the button for add, remove or change 
devices.  Pick the Braille Displays radio button and use the Next button.  In 
the resulting list check the Baum Pronto Braille display by using down arrow 
key to it and pressing spacebar to check it.  Use the Next button.  If asked 
for a port to use make the appropriate choice.  When finished adding the 
display you can use the Braille menu item in the Options menu of JAWS to modify 
settings.  You will need to unload JAWS and start it again with the Braille 
display turned on and connected before changes will take affect.   I hope it 
works for you! Take care. 

Brian Lee
brianl...@hotmail.com

 On Oct 6, 2014, at 10:07 AM, Hrvoje Katić hrvojeka...@gmail.com wrote:
 
 Hi everyone,
 I'm a new member on this list, and I'm speaking in the name of a person who 
 is using braille display with JAWS at his workplace. The situation is serious 
 and any feedback is urgent, so please try to help as much as You can. He's 
 using Windows 7 64-bit, JAWS 15, and Baum Pronto 40 braille display/notetaker.
 The problem is, Braille Display is not detected even when drivers are 
 installed for both display and JAWS! It also doesn't work with other screen 
 readers.
 Here's what I've tried so far and it didn't work:
 1. I've downloaded official drivers from baum's website.
 2. I've connected braille display into the computer and I switched from 
 notetaker to computer mode.
 3. In addition to the official Baum drivers, I've also tried all built-in 
 JAWS Baum drivers, and none of them worked. The problem is that even no 
 errors were displayed.
 4. I downgraded to JAWS 14, and still not working.
 5. I've tried bluetooth connection instead of USB. Paring was successfull, 
 but display wasn't detected by JAWS.
 6. The display even wasn't detected by other screen readers, but according to 
 Windows, the driver is installed correctly.
 So, what can be the problem? May be 64-bit Windows incompatible with Baum 
 Pronto, or Pronto's firmware to old. The Baum manual says that the JAWS 
 version must be 10 or greater, and it certainly is.
 If you have any tips, please share. Just to mention again that the person is 
 using this braille display for work and not for private usage.
 Thanks in advance,
 Hrvoje
 
 -- 
 
 
 LP,
 Hrvoje
 
 
 Kontakt
 
 * Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na
   Whatsapp i Viber)
 * Skype: hrvojekatic
 * Kliknite ovdje za moj Facebook profil http://www.facebook.com/hrvix
 * Kliknite ovdje za moj Twitter profil http://www.twitter.com/hrvix
 
 
 For answers to frequently asked questions about this list visit:
 http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS and braille display not communicating (urgent)!

2014-10-06 Thread Teresa Arroyo

Hello,
Have you tried conecting the Brraille Display to a 32-bit machine?
I had that problem with my Focus braille display and it turned out that I 
neede to upgrade the focus's firmware. Perhaps, you have the same probllem?


Regards,

Teresa Arroyo

-Mensaje original- 
From: Hrvoje Katić

Sent: Monday, October 6, 2014 10:09 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS and braille display not communicating (urgent)!

Hi everyone,
I'm a new member on this list, and I'm speaking in the name of a person
who is using braille display with JAWS at his workplace. The situation
is serious and any feedback is urgent, so please try to help as much as
You can. He's using Windows 7 64-bit, JAWS 15, and Baum Pronto 40
braille display/notetaker.
The problem is, Braille Display is not detected even when drivers are
installed for both display and JAWS! It also doesn't work with other
screen readers.
Here's what I've tried so far and it didn't work:
1. I've downloaded official drivers from baum's website.
2. I've connected braille display into the computer and I switched from
notetaker to computer mode.
3. In addition to the official Baum drivers, I've also tried all
built-in JAWS Baum drivers, and none of them worked. The problem is that
even no errors were displayed.
4. I downgraded to JAWS 14, and still not working.
5. I've tried bluetooth connection instead of USB. Paring was
successfull, but display wasn't detected by JAWS.
6. The display even wasn't detected by other screen readers, but
according to Windows, the driver is installed correctly.
So, what can be the problem? May be 64-bit Windows incompatible with
Baum Pronto, or Pronto's firmware to old. The Baum manual says that the
JAWS version must be 10 or greater, and it certainly is.
If you have any tips, please share. Just to mention again that the
person is using this braille display for work and not for private usage.
Thanks in advance,
Hrvoje

--


LP,
Hrvoje


 Kontakt

 * Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na
   Whatsapp i Viber)
 * Skype: hrvojekatic
 * Kliknite ovdje za moj Facebook profil http://www.facebook.com/hrvix
 * Kliknite ovdje za moj Twitter profil http://www.twitter.com/hrvix


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



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