Re: [JAWS-Users] JAWS and braille display not communicating (urgent)!
Yep, this is one of my assumptions that Pronto's firmware is may be too old, if it communicated on XP but not on 7. However, if a new firmware is not freely available for our language, than he will probably either need to download english firmware or contact our local Baum distributor. LP, Hrvoje Kontakt * Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na Whatsapp i Viber) * Skype: hrvojekatic * Kliknite ovdje za moj Facebook profil http://www.facebook.com/hrvix * Kliknite ovdje za moj Twitter profil http://www.twitter.com/hrvix On 6.10.2014. 21:43, Teresa Arroyo wrote: Hello, Have you tried conecting the Brraille Display to a 32-bit machine? I had that problem with my Focus braille display and it turned out that I neede to upgrade the focus's firmware. Perhaps, you have the same probllem? Regards, Teresa Arroyo -Mensaje original- From: Hrvoje Katić Sent: Monday, October 6, 2014 10:09 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] JAWS and braille display not communicating (urgent)! Hi everyone, I'm a new member on this list, and I'm speaking in the name of a person who is using braille display with JAWS at his workplace. The situation is serious and any feedback is urgent, so please try to help as much as You can. He's using Windows 7 64-bit, JAWS 15, and Baum Pronto 40 braille display/notetaker. The problem is, Braille Display is not detected even when drivers are installed for both display and JAWS! It also doesn't work with other screen readers. Here's what I've tried so far and it didn't work: 1. I've downloaded official drivers from baum's website. 2. I've connected braille display into the computer and I switched from notetaker to computer mode. 3. In addition to the official Baum drivers, I've also tried all built-in JAWS Baum drivers, and none of them worked. The problem is that even no errors were displayed. 4. I downgraded to JAWS 14, and still not working. 5. I've tried bluetooth connection instead of USB. Paring was successfull, but display wasn't detected by JAWS. 6. The display even wasn't detected by other screen readers, but according to Windows, the driver is installed correctly. So, what can be the problem? May be 64-bit Windows incompatible with Baum Pronto, or Pronto's firmware to old. The Baum manual says that the JAWS version must be 10 or greater, and it certainly is. If you have any tips, please share. Just to mention again that the person is using this braille display for work and not for private usage. Thanks in advance, Hrvoje For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] JAWS and braille display not communicating (urgent)!
Thank you, but this is what I tried already, and it didn't work. I also tried with different ports, but the display is simply not detected. I even think that the problem is with Baum driver for Windows, rather than JAWS driver, since it will also not work with any other screen reader such as NVDA as well. Just the note that the Baum Pronto's driver instructions are quite poor. It seams they are not updated for a long time, since they still mention JAWS 10 and Windows XP. LP, Hrvoje Kontakt * Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na Whatsapp i Viber) * Skype: hrvojekatic * Kliknite ovdje za moj Facebook profil http://www.facebook.com/hrvix * Kliknite ovdje za moj Twitter profil http://www.twitter.com/hrvix On 6.10.2014. 20:26, Brian Lee wrote: Go into the JAWS interface window and into the utilities menu. Open the Synthesizer and Braille Manager. Use the button for add, remove or change devices. Pick the Braille Displays radio button and use the Next button. In the resulting list check the Baum Pronto Braille display by using down arrow key to it and pressing spacebar to check it. Use the Next button. If asked for a port to use make the appropriate choice. When finished adding the display you can use the Braille menu item in the Options menu of JAWS to modify settings. You will need to unload JAWS and start it again with the Braille display turned on and connected before changes will take affect. I hope it works for you! Take care. Brian Lee brianl...@hotmail.com On Oct 6, 2014, at 10:07 AM, Hrvoje Katić hrvojeka...@gmail.com wrote: Hi everyone, I'm a new member on this list, and I'm speaking in the name of a person who is using braille display with JAWS at his workplace. The situation is serious and any feedback is urgent, so please try to help as much as You can. He's using Windows 7 64-bit, JAWS 15, and Baum Pronto 40 braille display/notetaker. The problem is, Braille Display is not detected even when drivers are installed for both display and JAWS! It also doesn't work with other screen readers. Here's what I've tried so far and it didn't work: 1. I've downloaded official drivers from baum's website. 2. I've connected braille display into the computer and I switched from notetaker to computer mode. 3. In addition to the official Baum drivers, I've also tried all built-in JAWS Baum drivers, and none of them worked. The problem is that even no errors were displayed. 4. I downgraded to JAWS 14, and still not working. 5. I've tried bluetooth connection instead of USB. Paring was successfull, but display wasn't detected by JAWS. 6. The display even wasn't detected by other screen readers, but according to Windows, the driver is installed correctly. So, what can be the problem? May be 64-bit Windows incompatible with Baum Pronto, or Pronto's firmware to old. The Baum manual says that the JAWS version must be 10 or greater, and it certainly is. If you have any tips, please share. Just to mention again that the person is using this braille display for work and not for private usage. Thanks in advance, Hrvoje -- LP, Hrvoje Kontakt * Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na Whatsapp i Viber) * Skype: hrvojekatic * Kliknite ovdje za moj Facebook profil http://www.facebook.com/hrvix * Kliknite ovdje za moj Twitter profil http://www.twitter.com/hrvix For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] JAWS and braille display not communicating (urgent)!
Try downloading JAWS 16 Beta and in the initial set up set up the braille display. I suspect the driver must be clobbered for some reason or there is some weird conflict. It could be that a generic window driver has over ridden the braill driver. robin robin -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Hrvoje Katic Sent: October 6, 2014 11:08 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS and braille display not communicating (urgent)! Thank you, but this is what I tried already, and it didn't work. I also tried with different ports, but the display is simply not detected. I even think that the problem is with Baum driver for Windows, rather than JAWS driver, since it will also not work with any other screen reader such as NVDA as well. Just the note that the Baum Pronto's driver instructions are quite poor. It seams they are not updated for a long time, since they still mention JAWS 10 and Windows XP. LP, Hrvoje Kontakt * Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na Whatsapp i Viber) * Skype: hrvojekatic * Kliknite ovdje za moj Facebook profil http://www.facebook.com/hrvix * Kliknite ovdje za moj Twitter profil http://www.twitter.com/hrvix On 6.10.2014. 20:26, Brian Lee wrote: Go into the JAWS interface window and into the utilities menu. Open the Synthesizer and Braille Manager. Use the button for add, remove or change devices. Pick the Braille Displays radio button and use the Next button. In the resulting list check the Baum Pronto Braille display by using down arrow key to it and pressing spacebar to check it. Use the Next button. If asked for a port to use make the appropriate choice. When finished adding the display you can use the Braille menu item in the Options menu of JAWS to modify settings. You will need to unload JAWS and start it again with the Braille display turned on and connected before changes will take affect. I hope it works for you! Take care. Brian Lee brianl...@hotmail.com On Oct 6, 2014, at 10:07 AM, Hrvoje Katić hrvojeka...@gmail.com wrote: Hi everyone, I'm a new member on this list, and I'm speaking in the name of a person who is using braille display with JAWS at his workplace. The situation is serious and any feedback is urgent, so please try to help as much as You can. He's using Windows 7 64-bit, JAWS 15, and Baum Pronto 40 braille display/notetaker. The problem is, Braille Display is not detected even when drivers are installed for both display and JAWS! It also doesn't work with other screen readers. Here's what I've tried so far and it didn't work: 1. I've downloaded official drivers from baum's website. 2. I've connected braille display into the computer and I switched from notetaker to computer mode. 3. In addition to the official Baum drivers, I've also tried all built-in JAWS Baum drivers, and none of them worked. The problem is that even no errors were displayed. 4. I downgraded to JAWS 14, and still not working. 5. I've tried bluetooth connection instead of USB. Paring was successfull, but display wasn't detected by JAWS. 6. The display even wasn't detected by other screen readers, but according to Windows, the driver is installed correctly. So, what can be the problem? May be 64-bit Windows incompatible with Baum Pronto, or Pronto's firmware to old. The Baum manual says that the JAWS version must be 10 or greater, and it certainly is. If you have any tips, please share. Just to mention again that the person is using this braille display for work and not for private usage. Thanks in advance, Hrvoje -- LP, Hrvoje Kontakt * Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na Whatsapp i Viber) * Skype: hrvojekatic * Kliknite ovdje za moj Facebook profil http://www.facebook.com/hrvix * Kliknite ovdje za moj Twitter profil http://www.twitter.com/hrvix For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] JAWS and braille display not communicating (urgent)!
Hello, There are only a couple other things I can think of that you might try. Have you tried installing the driver in compatibility mode? This can be done by going into the contextual menu of the installation file to the compatibility tab and making choices. If you try that it might be a good idea to remove the device from the JAWS list first so that you don't have multiple entries. After installing and if it works try adding it again in JAWS and restarting JAWS or even the system. You might consider contacting a tech support rep with Baum. I had a problem with installing a HIMS display with the driver made available on their web site but a technician had a driver he sent me that worked well. For Baum in the U.S. Toll free: (855) 620-7985 — i...@baumusa.com Hope you get it working! Take care. Brian Lee brianl...@charter.net -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Hrvoje Katic Sent: Monday, October 06, 2014 7:40 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] JAWS and braille display not communicating (urgent)! Hi everyone, I'm a new member on this list, and I'm speaking in the name of a person who is using braille display with JAWS at his workplace. The situation is serious and any feedback is urgent, so please try to help as much as You can. He's using Windows 7 64-bit, JAWS 15, and Baum Pronto 40 braille display/notetaker. The problem is, Braille Display is not detected even when drivers are installed for both display and JAWS! It also doesn't work with other screen readers. Here's what I've tried so far and it didn't work: 1. I've downloaded official drivers from baum's website. 2. I've connected braille display into the computer and I switched from notetaker to computer mode. 3. In addition to the official Baum drivers, I've also tried all built-in JAWS Baum drivers, and none of them worked. The problem is that even no errors were displayed. 4. I downgraded to JAWS 14, and still not working. 5. I've tried bluetooth connection instead of USB. Paring was successfull, but display wasn't detected by JAWS. 6. The display even wasn't detected by other screen readers, but according to Windows, the driver is installed correctly. So, what can be the problem? May be 64-bit Windows incompatible with Baum Pronto, or Pronto's firmware to old. The Baum manual says that the JAWS version must be 10 or greater, and it certainly is. If you have any tips, please share. Just to mention again that the person is using this braille display for work and not for private usage. Thanks in advance, Hrvoje -- LP, Hrvoje Kontakt * Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na Whatsapp i Viber) * Skype: hrvojekatic * Kliknite ovdje za moj Facebook profil http://www.facebook.com/hrvix * Kliknite ovdje za moj Twitter profil http://www.twitter.com/hrvix For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] JAWS and braille display not communicating (urgent)!
Hi everyone, I'm a new member on this list, and I'm speaking in the name of a person who is using braille display with JAWS at his workplace. The situation is serious and any feedback is urgent, so please try to help as much as You can. He's using Windows 7 64-bit, JAWS 15, and Baum Pronto 40 braille display/notetaker. The problem is, Braille Display is not detected even when drivers are installed for both display and JAWS! It also doesn't work with other screen readers. Here's what I've tried so far and it didn't work: 1. I've downloaded official drivers from baum's website. 2. I've connected braille display into the computer and I switched from notetaker to computer mode. 3. In addition to the official Baum drivers, I've also tried all built-in JAWS Baum drivers, and none of them worked. The problem is that even no errors were displayed. 4. I downgraded to JAWS 14, and still not working. 5. I've tried bluetooth connection instead of USB. Paring was successfull, but display wasn't detected by JAWS. 6. The display even wasn't detected by other screen readers, but according to Windows, the driver is installed correctly. So, what can be the problem? May be 64-bit Windows incompatible with Baum Pronto, or Pronto's firmware to old. The Baum manual says that the JAWS version must be 10 or greater, and it certainly is. If you have any tips, please share. Just to mention again that the person is using this braille display for work and not for private usage. Thanks in advance, Hrvoje -- LP, Hrvoje Kontakt * Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na Whatsapp i Viber) * Skype: hrvojekatic * Kliknite ovdje za moj Facebook profil http://www.facebook.com/hrvix * Kliknite ovdje za moj Twitter profil http://www.twitter.com/hrvix For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] JAWS and braille display not communicating (urgent)!
Go into the JAWS interface window and into the utilities menu. Open the Synthesizer and Braille Manager. Use the button for add, remove or change devices. Pick the Braille Displays radio button and use the Next button. In the resulting list check the Baum Pronto Braille display by using down arrow key to it and pressing spacebar to check it. Use the Next button. If asked for a port to use make the appropriate choice. When finished adding the display you can use the Braille menu item in the Options menu of JAWS to modify settings. You will need to unload JAWS and start it again with the Braille display turned on and connected before changes will take affect. I hope it works for you! Take care. Brian Lee brianl...@hotmail.com On Oct 6, 2014, at 10:07 AM, Hrvoje Katić hrvojeka...@gmail.com wrote: Hi everyone, I'm a new member on this list, and I'm speaking in the name of a person who is using braille display with JAWS at his workplace. The situation is serious and any feedback is urgent, so please try to help as much as You can. He's using Windows 7 64-bit, JAWS 15, and Baum Pronto 40 braille display/notetaker. The problem is, Braille Display is not detected even when drivers are installed for both display and JAWS! It also doesn't work with other screen readers. Here's what I've tried so far and it didn't work: 1. I've downloaded official drivers from baum's website. 2. I've connected braille display into the computer and I switched from notetaker to computer mode. 3. In addition to the official Baum drivers, I've also tried all built-in JAWS Baum drivers, and none of them worked. The problem is that even no errors were displayed. 4. I downgraded to JAWS 14, and still not working. 5. I've tried bluetooth connection instead of USB. Paring was successfull, but display wasn't detected by JAWS. 6. The display even wasn't detected by other screen readers, but according to Windows, the driver is installed correctly. So, what can be the problem? May be 64-bit Windows incompatible with Baum Pronto, or Pronto's firmware to old. The Baum manual says that the JAWS version must be 10 or greater, and it certainly is. If you have any tips, please share. Just to mention again that the person is using this braille display for work and not for private usage. Thanks in advance, Hrvoje -- LP, Hrvoje Kontakt * Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na Whatsapp i Viber) * Skype: hrvojekatic * Kliknite ovdje za moj Facebook profil http://www.facebook.com/hrvix * Kliknite ovdje za moj Twitter profil http://www.twitter.com/hrvix For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] JAWS and braille display not communicating (urgent)!
Hello, Have you tried conecting the Brraille Display to a 32-bit machine? I had that problem with my Focus braille display and it turned out that I neede to upgrade the focus's firmware. Perhaps, you have the same probllem? Regards, Teresa Arroyo -Mensaje original- From: Hrvoje Katić Sent: Monday, October 6, 2014 10:09 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] JAWS and braille display not communicating (urgent)! Hi everyone, I'm a new member on this list, and I'm speaking in the name of a person who is using braille display with JAWS at his workplace. The situation is serious and any feedback is urgent, so please try to help as much as You can. He's using Windows 7 64-bit, JAWS 15, and Baum Pronto 40 braille display/notetaker. The problem is, Braille Display is not detected even when drivers are installed for both display and JAWS! It also doesn't work with other screen readers. Here's what I've tried so far and it didn't work: 1. I've downloaded official drivers from baum's website. 2. I've connected braille display into the computer and I switched from notetaker to computer mode. 3. In addition to the official Baum drivers, I've also tried all built-in JAWS Baum drivers, and none of them worked. The problem is that even no errors were displayed. 4. I downgraded to JAWS 14, and still not working. 5. I've tried bluetooth connection instead of USB. Paring was successfull, but display wasn't detected by JAWS. 6. The display even wasn't detected by other screen readers, but according to Windows, the driver is installed correctly. So, what can be the problem? May be 64-bit Windows incompatible with Baum Pronto, or Pronto's firmware to old. The Baum manual says that the JAWS version must be 10 or greater, and it certainly is. If you have any tips, please share. Just to mention again that the person is using this braille display for work and not for private usage. Thanks in advance, Hrvoje -- LP, Hrvoje Kontakt * Mob: 095/585-7034 (također koristite ovaj broj da biste me dodali na Whatsapp i Viber) * Skype: hrvojekatic * Kliknite ovdje za moj Facebook profil http://www.facebook.com/hrvix * Kliknite ovdje za moj Twitter profil http://www.twitter.com/hrvix For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ --- Este mensaje no contiene virus ni malware porque la protección de avast! Antivirus está activa. http://www.avast.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/