Re: [JAWS-Users] Trying To Post To The Youtube Forums.
Okay, thanks very much for the advice. Judy -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Steve Sent: Saturday, December 23, 2017 8:50 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. You can go to https://www.youtube.com/html5 Additionally, look at your Internet Settings in IE under Tools, Options, go to the Advanced tab and look under Multimedia section. Make sure the "enable codecs in alternative html5 elements" is checked. Reboot your computer and see if it plays then. I won't post any further about your video issue on the list, since it probably isn't really Jaws-related. If you need more help, you might contact the Microsoft Disability Assistance folks, or get ahold of me separately. Steve - Original Message - From: "Judy Jones" <sonshine...@gmail.com> To: <jaws-users-list@jaws-users.com> Sent: Friday, December 22, 2017 11:22 PM Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. > Hi, Steve, > > I do not have either flash plug-in or html5 add-on in IE 11. How do I get > the html5? > > Judy > > > -Original Message- > From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On > Behalf Of Steve > Sent: Friday, December 22, 2017 6:20 PM > To: jaws-users-list@jaws-users.com > Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. > > Ok, then what I said applies. Try playing through Google Chrome if you > can't enable HTML5 on IE11, and you could also make sure you have the > Flash > Plug-in under your Tools Add-on menu in IE 11, although technically, > enabling HTML5 on Youtube should be all that's necessary now, since more > and > > more sites are moving away from Flash. > > > - Original Message - > From: "Judy Jones" <sonshine...@gmail.com> > To: <jaws-users-list@jaws-users.com> > Sent: Friday, December 22, 2017 3:57 PM > Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. > > >> Woops, sorry, IE 11. >> >> Judy >> >> >> -Original Message- >> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On >> Behalf Of Steve >> Sent: Friday, December 22, 2017 9:48 AM >> To: jaws-users-list@jaws-users.com >> Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. >> >> Which browser? >> >> I've had issues with IE in the past when an update occurs where it won't >> play Youtube videos. >> I resolved this the first time by enabling html5. >> The second time, I started playing them in Google Chrome; a future update >> to >> IE resolved that issue. >> >> As for the inability to click on certain buttons, that is sometimes a >> function of the browser. For example, for the past year, Amazon has not >> worked well when trying to do product reviews in IE. I've had to use >> Chrome >> instead. >> >> This is with a Windows 7 Ultimate and IE11. >> >> However, it is not an IE issue; but rather, how Jaws renders the page. >> How >> do I know? Because I can open the same page in IE with a different >> screen-reader, and the whole thing works. >> >> Moral of the Story: I always tell my assistive tech clients to be >> prepared >> to sometimes use an alternate browser or an alternate screen-reader in >> some >> instances when you can't accomplish some taks on a specific website. >> >> Steve >> - Original Message - >> From: "Judy Jones" <sonshine...@gmail.com> >> To: <jaws-users-list@jaws-users.com> >> Sent: Thursday, December 21, 2017 10:17 PM >> Subject: [JAWS-Users] Trying To Post To The Youtube Forums. >> >> >>>A two-pronged question. >>> >>> >>> >>> 1. My PC just did an update, and whether this has anything to do >>> with it or not, when I went on Youtube to play my purchased movies, I >>> get >>> the following: Alert, error, cannot play, try again later. >>> >>> >>> >>> Note that I can play other videos, and I can play my purchases on my >>> phone, >>> but can't play the purchases on the PC. >>> >>> >>> >>> 2. In trying to post this problem to the Youtube forum, I find I >>> cannot click to post, the button just sits there and screen does not >>> resolve. Here is the link. >>> >>> >>> >>> https://productforums.google.com/forum/#!newtopic/youtube >>> >>> >>> >>> I
Re: [JAWS-Users] Trying To Post To The Youtube Forums.
You can go to https://www.youtube.com/html5 Additionally, look at your Internet Settings in IE under Tools, Options, go to the Advanced tab and look under Multimedia section. Make sure the "enable codecs in alternative html5 elements" is checked. Reboot your computer and see if it plays then. I won't post any further about your video issue on the list, since it probably isn't really Jaws-related. If you need more help, you might contact the Microsoft Disability Assistance folks, or get ahold of me separately. Steve - Original Message - From: "Judy Jones" <sonshine...@gmail.com> To: <jaws-users-list@jaws-users.com> Sent: Friday, December 22, 2017 11:22 PM Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. Hi, Steve, I do not have either flash plug-in or html5 add-on in IE 11. How do I get the html5? Judy -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Steve Sent: Friday, December 22, 2017 6:20 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. Ok, then what I said applies. Try playing through Google Chrome if you can't enable HTML5 on IE11, and you could also make sure you have the Flash Plug-in under your Tools Add-on menu in IE 11, although technically, enabling HTML5 on Youtube should be all that's necessary now, since more and more sites are moving away from Flash. - Original Message - From: "Judy Jones" <sonshine...@gmail.com> To: <jaws-users-list@jaws-users.com> Sent: Friday, December 22, 2017 3:57 PM Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. Woops, sorry, IE 11. Judy -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Steve Sent: Friday, December 22, 2017 9:48 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. Which browser? I've had issues with IE in the past when an update occurs where it won't play Youtube videos. I resolved this the first time by enabling html5. The second time, I started playing them in Google Chrome; a future update to IE resolved that issue. As for the inability to click on certain buttons, that is sometimes a function of the browser. For example, for the past year, Amazon has not worked well when trying to do product reviews in IE. I've had to use Chrome instead. This is with a Windows 7 Ultimate and IE11. However, it is not an IE issue; but rather, how Jaws renders the page. How do I know? Because I can open the same page in IE with a different screen-reader, and the whole thing works. Moral of the Story: I always tell my assistive tech clients to be prepared to sometimes use an alternate browser or an alternate screen-reader in some instances when you can't accomplish some taks on a specific website. Steve - Original Message - From: "Judy Jones" <sonshine...@gmail.com> To: <jaws-users-list@jaws-users.com> Sent: Thursday, December 21, 2017 10:17 PM Subject: [JAWS-Users] Trying To Post To The Youtube Forums. A two-pronged question. 1. My PC just did an update, and whether this has anything to do with it or not, when I went on Youtube to play my purchased movies, I get the following: Alert, error, cannot play, try again later. Note that I can play other videos, and I can play my purchases on my phone, but can't play the purchases on the PC. 2. In trying to post this problem to the Youtube forum, I find I cannot click to post, the button just sits there and screen does not resolve. Here is the link. https://productforums.google.com/forum/#!newtopic/youtube If anyone has any ideas, I am open. Thanks. Judy For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Trying To Post To The Youtube Forums.
Hi, Steve, I do not have either flash plug-in or html5 add-on in IE 11. How do I get the html5? Judy -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Steve Sent: Friday, December 22, 2017 6:20 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. Ok, then what I said applies. Try playing through Google Chrome if you can't enable HTML5 on IE11, and you could also make sure you have the Flash Plug-in under your Tools Add-on menu in IE 11, although technically, enabling HTML5 on Youtube should be all that's necessary now, since more and more sites are moving away from Flash. - Original Message - From: "Judy Jones" <sonshine...@gmail.com> To: <jaws-users-list@jaws-users.com> Sent: Friday, December 22, 2017 3:57 PM Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. > Woops, sorry, IE 11. > > Judy > > > -Original Message- > From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On > Behalf Of Steve > Sent: Friday, December 22, 2017 9:48 AM > To: jaws-users-list@jaws-users.com > Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. > > Which browser? > > I've had issues with IE in the past when an update occurs where it won't > play Youtube videos. > I resolved this the first time by enabling html5. > The second time, I started playing them in Google Chrome; a future update > to > IE resolved that issue. > > As for the inability to click on certain buttons, that is sometimes a > function of the browser. For example, for the past year, Amazon has not > worked well when trying to do product reviews in IE. I've had to use > Chrome > instead. > > This is with a Windows 7 Ultimate and IE11. > > However, it is not an IE issue; but rather, how Jaws renders the page. > How > do I know? Because I can open the same page in IE with a different > screen-reader, and the whole thing works. > > Moral of the Story: I always tell my assistive tech clients to be > prepared > to sometimes use an alternate browser or an alternate screen-reader in > some > instances when you can't accomplish some taks on a specific website. > > Steve > - Original Message ----- > From: "Judy Jones" <sonshine...@gmail.com> > To: <jaws-users-list@jaws-users.com> > Sent: Thursday, December 21, 2017 10:17 PM > Subject: [JAWS-Users] Trying To Post To The Youtube Forums. > > >>A two-pronged question. >> >> >> >> 1. My PC just did an update, and whether this has anything to do >> with it or not, when I went on Youtube to play my purchased movies, I get >> the following: Alert, error, cannot play, try again later. >> >> >> >> Note that I can play other videos, and I can play my purchases on my >> phone, >> but can't play the purchases on the PC. >> >> >> >> 2. In trying to post this problem to the Youtube forum, I find I >> cannot click to post, the button just sits there and screen does not >> resolve. Here is the link. >> >> >> >> https://productforums.google.com/forum/#!newtopic/youtube >> >> >> >> If anyone has any ideas, I am open. >> >> >> >> Thanks. >> >> >> >> Judy >> >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ >> > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Trying To Post To The Youtube Forums.
Thanks very much for educating me on this. I believe I tried this some time ago with a different issue with Google Chrome, but not quite remembering. I had no idea about html5 or flash plug-in. I will give it a try. Judy -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Steve Sent: Friday, December 22, 2017 6:20 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. Ok, then what I said applies. Try playing through Google Chrome if you can't enable HTML5 on IE11, and you could also make sure you have the Flash Plug-in under your Tools Add-on menu in IE 11, although technically, enabling HTML5 on Youtube should be all that's necessary now, since more and more sites are moving away from Flash. - Original Message - From: "Judy Jones" <sonshine...@gmail.com> To: <jaws-users-list@jaws-users.com> Sent: Friday, December 22, 2017 3:57 PM Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. > Woops, sorry, IE 11. > > Judy > > > -Original Message- > From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On > Behalf Of Steve > Sent: Friday, December 22, 2017 9:48 AM > To: jaws-users-list@jaws-users.com > Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. > > Which browser? > > I've had issues with IE in the past when an update occurs where it won't > play Youtube videos. > I resolved this the first time by enabling html5. > The second time, I started playing them in Google Chrome; a future update > to > IE resolved that issue. > > As for the inability to click on certain buttons, that is sometimes a > function of the browser. For example, for the past year, Amazon has not > worked well when trying to do product reviews in IE. I've had to use > Chrome > instead. > > This is with a Windows 7 Ultimate and IE11. > > However, it is not an IE issue; but rather, how Jaws renders the page. > How > do I know? Because I can open the same page in IE with a different > screen-reader, and the whole thing works. > > Moral of the Story: I always tell my assistive tech clients to be > prepared > to sometimes use an alternate browser or an alternate screen-reader in > some > instances when you can't accomplish some taks on a specific website. > > Steve > - Original Message ----- > From: "Judy Jones" <sonshine...@gmail.com> > To: <jaws-users-list@jaws-users.com> > Sent: Thursday, December 21, 2017 10:17 PM > Subject: [JAWS-Users] Trying To Post To The Youtube Forums. > > >>A two-pronged question. >> >> >> >> 1. My PC just did an update, and whether this has anything to do >> with it or not, when I went on Youtube to play my purchased movies, I get >> the following: Alert, error, cannot play, try again later. >> >> >> >> Note that I can play other videos, and I can play my purchases on my >> phone, >> but can't play the purchases on the PC. >> >> >> >> 2. In trying to post this problem to the Youtube forum, I find I >> cannot click to post, the button just sits there and screen does not >> resolve. Here is the link. >> >> >> >> https://productforums.google.com/forum/#!newtopic/youtube >> >> >> >> If anyone has any ideas, I am open. >> >> >> >> Thanks. >> >> >> >> Judy >> >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ >> > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Trying To Post To The Youtube Forums.
Ok, then what I said applies. Try playing through Google Chrome if you can't enable HTML5 on IE11, and you could also make sure you have the Flash Plug-in under your Tools Add-on menu in IE 11, although technically, enabling HTML5 on Youtube should be all that's necessary now, since more and more sites are moving away from Flash. - Original Message - From: "Judy Jones" <sonshine...@gmail.com> To: <jaws-users-list@jaws-users.com> Sent: Friday, December 22, 2017 3:57 PM Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. Woops, sorry, IE 11. Judy -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Steve Sent: Friday, December 22, 2017 9:48 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. Which browser? I've had issues with IE in the past when an update occurs where it won't play Youtube videos. I resolved this the first time by enabling html5. The second time, I started playing them in Google Chrome; a future update to IE resolved that issue. As for the inability to click on certain buttons, that is sometimes a function of the browser. For example, for the past year, Amazon has not worked well when trying to do product reviews in IE. I've had to use Chrome instead. This is with a Windows 7 Ultimate and IE11. However, it is not an IE issue; but rather, how Jaws renders the page. How do I know? Because I can open the same page in IE with a different screen-reader, and the whole thing works. Moral of the Story: I always tell my assistive tech clients to be prepared to sometimes use an alternate browser or an alternate screen-reader in some instances when you can't accomplish some taks on a specific website. Steve - Original Message - From: "Judy Jones" <sonshine...@gmail.com> To: <jaws-users-list@jaws-users.com> Sent: Thursday, December 21, 2017 10:17 PM Subject: [JAWS-Users] Trying To Post To The Youtube Forums. A two-pronged question. 1. My PC just did an update, and whether this has anything to do with it or not, when I went on Youtube to play my purchased movies, I get the following: Alert, error, cannot play, try again later. Note that I can play other videos, and I can play my purchases on my phone, but can't play the purchases on the PC. 2. In trying to post this problem to the Youtube forum, I find I cannot click to post, the button just sits there and screen does not resolve. Here is the link. https://productforums.google.com/forum/#!newtopic/youtube If anyone has any ideas, I am open. Thanks. Judy For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Trying To Post To The Youtube Forums.
Woops, sorry, IE 11. Judy -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Steve Sent: Friday, December 22, 2017 9:48 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Trying To Post To The Youtube Forums. Which browser? I've had issues with IE in the past when an update occurs where it won't play Youtube videos. I resolved this the first time by enabling html5. The second time, I started playing them in Google Chrome; a future update to IE resolved that issue. As for the inability to click on certain buttons, that is sometimes a function of the browser. For example, for the past year, Amazon has not worked well when trying to do product reviews in IE. I've had to use Chrome instead. This is with a Windows 7 Ultimate and IE11. However, it is not an IE issue; but rather, how Jaws renders the page. How do I know? Because I can open the same page in IE with a different screen-reader, and the whole thing works. Moral of the Story: I always tell my assistive tech clients to be prepared to sometimes use an alternate browser or an alternate screen-reader in some instances when you can't accomplish some taks on a specific website. Steve - Original Message - From: "Judy Jones" <sonshine...@gmail.com> To: <jaws-users-list@jaws-users.com> Sent: Thursday, December 21, 2017 10:17 PM Subject: [JAWS-Users] Trying To Post To The Youtube Forums. >A two-pronged question. > > > > 1. My PC just did an update, and whether this has anything to do > with it or not, when I went on Youtube to play my purchased movies, I get > the following: Alert, error, cannot play, try again later. > > > > Note that I can play other videos, and I can play my purchases on my > phone, > but can't play the purchases on the PC. > > > > 2. In trying to post this problem to the Youtube forum, I find I > cannot click to post, the button just sits there and screen does not > resolve. Here is the link. > > > > https://productforums.google.com/forum/#!newtopic/youtube > > > > If anyone has any ideas, I am open. > > > > Thanks. > > > > Judy > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Trying To Post To The Youtube Forums.
Which browser? I've had issues with IE in the past when an update occurs where it won't play Youtube videos. I resolved this the first time by enabling html5. The second time, I started playing them in Google Chrome; a future update to IE resolved that issue. As for the inability to click on certain buttons, that is sometimes a function of the browser. For example, for the past year, Amazon has not worked well when trying to do product reviews in IE. I've had to use Chrome instead. This is with a Windows 7 Ultimate and IE11. However, it is not an IE issue; but rather, how Jaws renders the page. How do I know? Because I can open the same page in IE with a different screen-reader, and the whole thing works. Moral of the Story: I always tell my assistive tech clients to be prepared to sometimes use an alternate browser or an alternate screen-reader in some instances when you can't accomplish some taks on a specific website. Steve - Original Message - From: "Judy Jones" <sonshine...@gmail.com> To: <jaws-users-list@jaws-users.com> Sent: Thursday, December 21, 2017 10:17 PM Subject: [JAWS-Users] Trying To Post To The Youtube Forums. A two-pronged question. 1. My PC just did an update, and whether this has anything to do with it or not, when I went on Youtube to play my purchased movies, I get the following: Alert, error, cannot play, try again later. Note that I can play other videos, and I can play my purchases on my phone, but can't play the purchases on the PC. 2. In trying to post this problem to the Youtube forum, I find I cannot click to post, the button just sits there and screen does not resolve. Here is the link. https://productforums.google.com/forum/#!newtopic/youtube If anyone has any ideas, I am open. Thanks. Judy For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] Trying To Post To The Youtube Forums.
A two-pronged question. 1. My PC just did an update, and whether this has anything to do with it or not, when I went on Youtube to play my purchased movies, I get the following: Alert, error, cannot play, try again later. Note that I can play other videos, and I can play my purchases on my phone, but can't play the purchases on the PC. 2. In trying to post this problem to the Youtube forum, I find I cannot click to post, the button just sits there and screen does not resolve. Here is the link. https://productforums.google.com/forum/#!newtopic/youtube If anyone has any ideas, I am open. Thanks. Judy For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
