Re: [JAWS-Users] trying to return an item to Amazon
I could find the phone number if I wanted it, I still say, it should all be accessible, even returns which I am sure they do not like. Rose Combs roseco...@q.com A picture may be worth a thousand words but it takes up three times the memory! -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Michael Boyd Sent: Saturday, July 18, 2015 4:57 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] trying to return an item to Amazon If you need to contact Amazon Customer Support, here is the phone number: 888-280-332 1. There is nothing that you have to do to contact them, just call the number and someone will answer. Sorry that I didn't read this thread sooner. Mike mike@comcast.net -Original Message- From: Don Queen Sent: Saturday, July 18, 2015 9:30 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] trying to return an item to Amazon My experience is that while AMAZON whill enforce the return garuntee as well as keeping the delivery date, it is often better to click on the link to contact the seller directly. They will often respond quickly with replacement as well as without mailing charges so as to avoid Amazon's mandates and negative reviews.Of course this will vary with the vendor and cost of the defective item. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf of Michael B. Sent: Friday, July 17, 2015 5:32 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] trying to return an item to Amazon Hi Sherri, Did you try pressing enter on the menu to open it? Take care. Mike This email was sent from my, iBarstool. Go Dodgers! - Original Message - From: Sherri To: jaws-users-list@jaws-users.com Sent: Friday, July 17, 2015 4:31 PM Subject: [JAWS-Users] trying to return an item to Amazon I got an item from Amazon which is defective. I want to return it. I got on The site, looked up my order, went to the return portion. It asked Why are You returning this? Then it said there is a pop-up menu. I cannot get Jaws to read the menu; thus, I cannot fill out the form. Any suggestions would be welcome. Thank you. Sherri Brun NFBF Newsline Chair flmom2...@gmail.com President, NFB Central Florida Chapter Character is the side of yourself you choose to show the world. Integrity is what you do, what you say and how you act when you think no one is paying attention. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] trying to return an item to Amazon
Hi, What version of JAWS and MSIE? I have recently used this site with no issues, try alt+down arrow or pressing return on the part that asks for the reason for return. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Sherri Sent: 18 July 2015 00:32 To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] trying to return an item to Amazon I got an item from Amazon which is defective. I want to return it. I got on the site, looked up my order, went to the return portion. It asked Why are you returning this? Then it said there is a pop-up menu. I cannot get Jaws to read the menu; thus, I cannot fill out the form. Any suggestions would be welcome. Thank you. Sherri Brun NFBF Newsline Chair flmom2...@gmail.com President, NFB Central Florida Chapter Character is the side of yourself you choose to show the world. Integrity is what you do, what you say and how you act when you think no one is paying attention. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. Please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Thank you for your co-operation. NHSmail is the secure email and directory service available for all NHS staff in England and Scotland NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and GSi recipients NHSmail provides an email address for your career in the NHS and can be accessed anywhere For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] trying to return an item to Amazon
My experience is that while AMAZON whill enforce the return garuntee as well as keeping the delivery date, it is often better to click on the link to contact the seller directly. They will often respond quickly with replacement as well as without mailing charges so as to avoid Amazon's mandates and negative reviews.Of course this will vary with the vendor and cost of the defective item. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf of Michael B. Sent: Friday, July 17, 2015 5:32 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] trying to return an item to Amazon Hi Sherri, Did you try pressing enter on the menu to open it? Take care. Mike This email was sent from my, iBarstool. Go Dodgers! - Original Message - From: Sherri To: jaws-users-list@jaws-users.com Sent: Friday, July 17, 2015 4:31 PM Subject: [JAWS-Users] trying to return an item to Amazon I got an item from Amazon which is defective. I want to return it. I got on The site, looked up my order, went to the return portion. It asked Why are You returning this? Then it said there is a pop-up menu. I cannot get Jaws to read the menu; thus, I cannot fill out the form. Any suggestions would be welcome. Thank you. Sherri Brun NFBF Newsline Chair flmom2...@gmail.com President, NFB Central Florida Chapter Character is the side of yourself you choose to show the world. Integrity is what you do, what you say and how you act when you think no one is paying attention. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] trying to return an item to Amazon
If you need to contact Amazon Customer Support, here is the phone number: 888-280-332 1. There is nothing that you have to do to contact them, just call the number and someone will answer. Sorry that I didn't read this thread sooner. Mike mike@comcast.net -Original Message- From: Don Queen Sent: Saturday, July 18, 2015 9:30 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] trying to return an item to Amazon My experience is that while AMAZON whill enforce the return garuntee as well as keeping the delivery date, it is often better to click on the link to contact the seller directly. They will often respond quickly with replacement as well as without mailing charges so as to avoid Amazon's mandates and negative reviews.Of course this will vary with the vendor and cost of the defective item. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf of Michael B. Sent: Friday, July 17, 2015 5:32 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] trying to return an item to Amazon Hi Sherri, Did you try pressing enter on the menu to open it? Take care. Mike This email was sent from my, iBarstool. Go Dodgers! - Original Message - From: Sherri To: jaws-users-list@jaws-users.com Sent: Friday, July 17, 2015 4:31 PM Subject: [JAWS-Users] trying to return an item to Amazon I got an item from Amazon which is defective. I want to return it. I got on The site, looked up my order, went to the return portion. It asked Why are You returning this? Then it said there is a pop-up menu. I cannot get Jaws to read the menu; thus, I cannot fill out the form. Any suggestions would be welcome. Thank you. Sherri Brun NFBF Newsline Chair flmom2...@gmail.com President, NFB Central Florida Chapter Character is the side of yourself you choose to show the world. Integrity is what you do, what you say and how you act when you think no one is paying attention. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] trying to return an item to Amazon
I got an item from Amazon which is defective. I want to return it. I got on the site, looked up my order, went to the return portion. It asked Why are you returning this? Then it said there is a pop-up menu. I cannot get Jaws to read the menu; thus, I cannot fill out the form. Any suggestions would be welcome. Thank you. Sherri Brun NFBF Newsline Chair flmom2...@gmail.com President, NFB Central Florida Chapter Character is the side of yourself you choose to show the world. Integrity is what you do, what you say and how you act when you think no one is paying attention. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] trying to return an item to Amazon
Thanks for the e-mail address. - Original Message - From: Kevin Lee klee...@gmail.com To: jaws-users-list@jaws-users.com Sent: Friday, July 17, 2015 8:11 PM Subject: Re: [JAWS-Users] trying to return an item to Amazon the customer service email for amazon is cs-re...@amazon.com you should tell them the problem you are having with the return form and tell them you are using a screen reader. I just returned an instant video which had no sound. I explained I am not comfortable using the telephone and customer service chat is not good because chat crashes my computer. they promptly refunded my payment so they are good about returns, maybe they'll email you a return form along with a post paid mail label you can print out! -Original Message- From: Sherri Sent: Friday, July 17, 2015 4:31 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] trying to return an item to Amazon I got an item from Amazon which is defective. I want to return it. I got on the site, looked up my order, went to the return portion. It asked Why are you returning this? Then it said there is a pop-up menu. I cannot get Jaws to read the menu; thus, I cannot fill out the form. Any suggestions would be welcome. Thank you. Sherri Brun NFBF Newsline Chair flmom2...@gmail.com President, NFB Central Florida Chapter Character is the side of yourself you choose to show the world. Integrity is what you do, what you say and how you act when you think no one is paying attention. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] trying to return an item to Amazon
I ended up calling them, but I don't want to have to do that. I want to use the site just like everyone else. - Original Message - From: Kevin Lee klee...@gmail.com To: jaws-users-list@jaws-users.com Sent: Friday, July 17, 2015 8:11 PM Subject: Re: [JAWS-Users] trying to return an item to Amazon the customer service email for amazon is cs-re...@amazon.com you should tell them the problem you are having with the return form and tell them you are using a screen reader. I just returned an instant video which had no sound. I explained I am not comfortable using the telephone and customer service chat is not good because chat crashes my computer. they promptly refunded my payment so they are good about returns, maybe they'll email you a return form along with a post paid mail label you can print out! -Original Message- From: Sherri Sent: Friday, July 17, 2015 4:31 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] trying to return an item to Amazon I got an item from Amazon which is defective. I want to return it. I got on the site, looked up my order, went to the return portion. It asked Why are you returning this? Then it said there is a pop-up menu. I cannot get Jaws to read the menu; thus, I cannot fill out the form. Any suggestions would be welcome. Thank you. Sherri Brun NFBF Newsline Chair flmom2...@gmail.com President, NFB Central Florida Chapter Character is the side of yourself you choose to show the world. Integrity is what you do, what you say and how you act when you think no one is paying attention. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] trying to return an item to Amazon
the customer service email for amazon is cs-re...@amazon.com you should tell them the problem you are having with the return form and tell them you are using a screen reader. I just returned an instant video which had no sound. I explained I am not comfortable using the telephone and customer service chat is not good because chat crashes my computer. they promptly refunded my payment so they are good about returns, maybe they'll email you a return form along with a post paid mail label you can print out! -Original Message- From: Sherri Sent: Friday, July 17, 2015 4:31 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] trying to return an item to Amazon I got an item from Amazon which is defective. I want to return it. I got on the site, looked up my order, went to the return portion. It asked Why are you returning this? Then it said there is a pop-up menu. I cannot get Jaws to read the menu; thus, I cannot fill out the form. Any suggestions would be welcome. Thank you. Sherri Brun NFBF Newsline Chair flmom2...@gmail.com President, NFB Central Florida Chapter Character is the side of yourself you choose to show the world. Integrity is what you do, what you say and how you act when you think no one is paying attention. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] trying to return an item to Amazon
I haven't tried that in a couple months, but you have two options. If you're having problems with the pop-up menu, have you tried their screen-reader site www.amazon.com/access As I recall, when you highlight the item you want to return, there is/was a combobox where you select the reason. Then, you hit continue. You'll be taken to a page where you can print out the return label. Steve - Original Message - From: Sherri To: jaws-users-list@jaws-users.com Sent: Friday, July 17, 2015 8:41 PM Subject: Re: [JAWS-Users] trying to return an item to Amazon I ended up calling them, but I don't want to have to do that. I want to use the site just like everyone else. - Original Message - From: Kevin Lee klee...@gmail.com To: jaws-users-list@jaws-users.com Sent: Friday, July 17, 2015 8:11 PM Subject: Re: [JAWS-Users] trying to return an item to Amazon the customer service email for amazon is cs-re...@amazon.com you should tell them the problem you are having with the return form and tell them you are using a screen reader. I just returned an instant video which had no sound. I explained I am not comfortable using the telephone and customer service chat is not good because chat crashes my computer. they promptly refunded my payment so they are good about returns, maybe they'll email you a return form along with a post paid mail label you can print out! -Original Message- From: Sherri Sent: Friday, July 17, 2015 4:31 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] trying to return an item to Amazon I got an item from Amazon which is defective. I want to return it. I got on the site, looked up my order, went to the return portion. It asked Why are you returning this? Then it said there is a pop-up menu. I cannot get Jaws to read the menu; thus, I cannot fill out the form. Any suggestions would be welcome. Thank you. Sherri Brun NFBF Newsline Chair flmom2...@gmail.com President, NFB Central Florida Chapter Character is the side of yourself you choose to show the world. Integrity is what you do, what you say and how you act when you think no one is paying attention. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] trying to return an item to Amazon
Hi Sherri, Did you try pressing enter on the menu to open it? Take care. Mike This email was sent from my, iBarstool. Go Dodgers! - Original Message - From: Sherri To: jaws-users-list@jaws-users.com Sent: Friday, July 17, 2015 4:31 PM Subject: [JAWS-Users] trying to return an item to Amazon I got an item from Amazon which is defective. I want to return it. I got on the site, looked up my order, went to the return portion. It asked Why are you returning this? Then it said there is a pop-up menu. I cannot get Jaws to read the menu; thus, I cannot fill out the form. Any suggestions would be welcome. Thank you. Sherri Brun NFBF Newsline Chair flmom2...@gmail.com President, NFB Central Florida Chapter Character is the side of yourself you choose to show the world. Integrity is what you do, what you say and how you act when you think no one is paying attention. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
