[krita] [Bug 413444] Opening Photoshop file causes crash
https://bugs.kde.org/show_bug.cgi?id=413444 --- Comment #33 from Stephen Bennington --- Hi, I just downloaded your build #194 and it works Ok for opening PSD files. Well done you guys - you are very clever. Stephen > On 4 Nov 2019, at 11:49, Boudewijn Rempt wrote: > > https://bugs.kde.org/show_bug.cgi?id=413444 > > Boudewijn Rempt changed: > > What|Removed |Added > > Latest Commit|https://invent.kde.org/kde/ |https://invent.kde.org/kde/ > |krita/commit/959e4e355f685b |krita/commit/331426cd3b7b26 > |3e68266d1263a7f8bd24c7f800 |ab6474a4ac60d5bff88e55ac5d > > --- Comment #32 from Boudewijn Rempt --- > Git commit 331426cd3b7b26ab6474a4ac60d5bff88e55ac5d by Boudewijn Rempt. > Committed on 04/11/2019 at 11:49. > Pushed by rempt into branch 'krita/4.2'. > > Work around a bug in clang > > Under some circumstances, the take() method of QScopedPointer > seems to cause a crash on macOS, probably because of an issue > in the compiler? It's the only place where we use clang. > (cherry picked from commit 959e4e355f685b3e68266d1263a7f8bd24c7f800) > > M +3-2plugins/impex/psd/psd_resource_section.cpp > > https://invent.kde.org/kde/krita/commit/331426cd3b7b26ab6474a4ac60d5bff88e55ac5d > > -- > You are receiving this mail because: > You reported the bug. -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 413444] Opening Photoshop file causes crash
https://bugs.kde.org/show_bug.cgi?id=413444 --- Comment #21 from Stephen Bennington --- Created attachment 123682 --> https://bugs.kde.org/attachment.cgi?id=123682&action=edit attachment-9554-1.html --- Comment #22 from Stephen Bennington --- Created attachment 123683 --> https://bugs.kde.org/attachment.cgi?id=123683&action=edit attachment-9554-2.html --- Comment #23 from Stephen Bennington --- Created attachment 123684 --> https://bugs.kde.org/attachment.cgi?id=123684&action=edit attachment-9554-3.html --- Comment #24 from Stephen Bennington --- Created attachment 123685 --> https://bugs.kde.org/attachment.cgi?id=123685&action=edit attachment-9554-4.html --- Comment #25 from Stephen Bennington --- Created attachment 123686 --> https://bugs.kde.org/attachment.cgi?id=123686&action=edit Screenshot 2019-11-02 at 16.26.51.png --- Comment #26 from Stephen Bennington --- Created attachment 123687 --> https://bugs.kde.org/attachment.cgi?id=123687&action=edit psd import find.txt --- Comment #27 from Stephen Bennington --- Created attachment 123688 --> https://bugs.kde.org/attachment.cgi?id=123688&action=edit krita.log --- Comment #28 from Stephen Bennington --- Created attachment 123689 --> https://bugs.kde.org/attachment.cgi?id=123689&action=edit Crash report-2 Nov.rtf -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 413444] Opening Photoshop file causes crash
https://bugs.kde.org/show_bug.cgi?id=413444 --- Comment #20 from Stephen Bennington --- I am replying to the email because I am not sure if attachemnets went with KDE page. Hi, Thank you for your interest in my issue. This is what I have tried: I found the ‘kritapsdimport.so’ files on my machine which were for other earlier versions had had installed and deleted all those versions. I also deleted ‘Library/Application support/krita folder’ —still same crash problem on opening PSD file in 4.2.7 I logged in as a guest user and installed a new copy of 4.2.7 —still same crash problem. I installed 4.2.7 on another Mac (running Sierra 10.12.6) that has never had Krita installed and saved a new file as a .PSD. —still same crash problem on opening that file. I was wondering if the issue was an upgrade of Mojave which I installed 2-3 weeks ago but it is apparently nothing to do with Mojave. I have attached the krita.log and recent crash report. > On 2 Nov 2019, at 09:37, Boudewijn Rempt wrote: > > https://bugs.kde.org/show_bug.cgi?id=413444 > > --- Comment #18 from Boudewijn Rempt --- > Well, I am certain it is not a bug in Krita or a problem with the builds I > make, but a problem on your system. A newer version of Krita, or an older > version, won't solve the issue. > > I think that krita might be loading the wrong plugin library from another > version of Krita, maybe because something has messed up the DYLD paths on your > mac. That's why I wanted to know in which places there's a kritapsdimport.so > on > your system. > > You've attached the actual kritapsdimport.so file, but that's not what I > needed > to know; ideally, you'd open the terminal and execute the following command: > > > find / -name kritapsdimport.so 1>log 2>/dev/null > > The output should be the full list of all instances of that file. Please > attatch the log file to the bug report. > > Then it would be a good thing to look at all environment variables: > > set > env.log > > And then attach that file as well. Then we might begin to figure out what's > up. > > It would also be useful to login on your mac as a guest or separate user and > try to run krita and import a psd file. > > -- > You are receiving this mail because: > You reported the bug. -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 413444] Opening Photoshop file causes crash
https://bugs.kde.org/show_bug.cgi?id=413444 --- Comment #19 from Stephen Bennington --- Created attachment 123680 --> https://bugs.kde.org/attachment.cgi?id=123680&action=edit file search -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 413444] Opening Photoshop file causes crash
https://bugs.kde.org/show_bug.cgi?id=413444 --- Comment #17 from Stephen Bennington --- Hi, Have you had any success in locating what the PSD file problem in 4.2.7 is being caused by? Thanks -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 413444] Opening Photoshop file causes crash
https://bugs.kde.org/show_bug.cgi?id=413444 --- Comment #16 from Stephen Bennington --- Created attachment 123520 --> https://bugs.kde.org/attachment.cgi?id=123520&action=edit kritapsdimport.so -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 413444] Opening Photoshop file causes crash
https://bugs.kde.org/show_bug.cgi?id=413444 --- Comment #15 from Stephen Bennington --- I had trouble finding it but I guess this is the one from the 4.2.7 plugins folder. -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 413444] Opening Photoshop file causes crash
https://bugs.kde.org/show_bug.cgi?id=413444 --- Comment #11 from Stephen Bennington --- Created attachment 123515 --> https://bugs.kde.org/attachment.cgi?id=123515&action=edit crash report krita 4.2.7.rtf --- Comment #12 from Stephen Bennington --- Created attachment 123516 --> https://bugs.kde.org/attachment.cgi?id=123516&action=edit krita.log -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 413444] Opening Photoshop file causes crash
https://bugs.kde.org/show_bug.cgi?id=413444 --- Comment #10 from Stephen Bennington --- When I search for the kind of file you request (kritapsdimport.so) I get referred to my crash report which does list them. Please find attached. Also the ’krita log’ from the Library/application support Stephen -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 413444] Opening Photoshop file causes crash
https://bugs.kde.org/show_bug.cgi?id=413444 --- Comment #7 from Stephen Bennington --- Hi, Thanks for your messages. The reduced PSD still crashes Krita 4.2.7 and also 4.2.6 as do all other PSDs I have, yet all will open successfully in Krita 3.3.3. Curiously if I save a Krita file as PSD then re-open it it also crashes. I guess if you have no problem then it must be something on my machine. I did a Mojave update last week so maybe it is that. I'll just have to use version 3 an hope it resolves in the future but any ideas you have would be welcome. Stephen -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 413444] Opening Photoshop file causes crash
https://bugs.kde.org/show_bug.cgi?id=413444 --- Comment #4 from Stephen Bennington --- Created attachment 123498 --> https://bugs.kde.org/attachment.cgi?id=123498&action=edit Photoshop image file Not sure if you received .PSD image so sending it again here. Had to reduce size as it was over 4000Kb. -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 413444] Opening Photoshop file causes crash
https://bugs.kde.org/show_bug.cgi?id=413444 --- Comment #2 from Stephen Bennington --- Hi, Here is a simple one. Thanks, Stephen -- You are receiving this mail because: You are watching all bug changes.
[krita] [Bug 413444] New: Opening Photoshop file causes crash
https://bugs.kde.org/show_bug.cgi?id=413444 Bug ID: 413444 Summary: Opening Photoshop file causes crash Product: krita Version: 4.2.7 Platform: macOS Disk Images OS: macOS Status: REPORTED Severity: crash Priority: NOR Component: General Assignee: krita-bugs-n...@kde.org Reporter: step...@stephenbennington.fr Target Milestone: --- Created attachment 123480 --> https://bugs.kde.org/attachment.cgi?id=123480&action=edit Mac OS crash report fro Krita SUMMARY I am using Krita on a Mac running Mojave 10.14.6. I am finding that opening any .psd file causes an instant crash. ( I have tested various documents even the most simple single layer file. ) I am using the latest 4.2.7 build. If I go back to a Krita version 3 the psd’s open OK. I have not had this problem until recently so I am not sure if Krita has changed or something in my system. -- You are receiving this mail because: You are watching all bug changes.
