[Akonadi] [Bug 404079] EWS will not download new email anymore after a:ErrorServerBusy: The server cannot service this request right now. Try again later.

2019-02-08 Thread Martin Steigerwald
https://bugs.kde.org/show_bug.cgi?id=404079

Martin Steigerwald  changed:

   What|Removed |Added

 Resolution|WAITINGFORINFO  |---
 Status|NEEDSINFO   |REPORTED

--- Comment #4 from Martin Steigerwald  ---
Aaron, you provided a trace when Akonadi EWS gets eServerBusy and it never
recovers and seems to be stuck in the other bug report:

does not respect org.kde.pim.ews.client: a:ErrorServerBusy: The server cannot
service this request right now. Try again later.
https://bugs.kde.org/show_bug.cgi?id=403903#c4

Thus setting this to REPORTED again. Let's hope Kriss kann have a look at it.

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[Akonadi] [Bug 404079] EWS will not download new email anymore after a:ErrorServerBusy: The server cannot service this request right now. Try again later.

2019-02-07 Thread Martin Steigerwald
https://bugs.kde.org/show_bug.cgi?id=404079

Martin Steigerwald  changed:

   What|Removed |Added

Summary|EWS will not download new   |EWS will not download new
   |email   |email anymore after
   ||a:ErrorServerBusy: The
   ||server cannot service this
   ||request right now. Try
   ||again later.
   Severity|grave   |major

--- Comment #3 from Martin Steigerwald  ---
Okay, Aaron, thanks for your prompt update. Lowering severity as there is no
data loss involved. (Severity is not how you feel about the bug, but about how
severe it factually is.)

I found that you already reported something similar:

Bug 403903 - org.kde.pim.ews.client: a:ErrorServerBusy: The server cannot
service this request right now. Try again later.

I am trying to see how this bug report is not a duplicate of your older bug
report: So what is new here is that you like to point out that Akonadi EWS,
after not respecting ErrorServerBusy, gets stuck completely? For now I have
changed the title as such. Feel free to clarify and change the title as you see
fit.

Do you see anything in the logs that is different from what you mentioned in
bug 403903?

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[Akonadi] [Bug 404079] EWS will not download new email

2019-02-07 Thread Aaron Williams
https://bugs.kde.org/show_bug.cgi?id=404079

--- Comment #2 from Aaron Williams  ---
The emails are still on the server, but Akonadi seems unable to download the
rest of the emails. It usually downloads until it gets eServerBusy where the
server tells Akonadi to wait (up to 5 minutes). Akonadi ignores this and just
continues to try and download. Often Akonadi never recovers when the busy
period has ended. I have 61,577 emails sitting in my inbox and I have folders
with considerably more email due to some mailing lists I belong to.

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[Akonadi] [Bug 404079] EWS will not download new email

2019-02-07 Thread Martin Steigerwald
https://bugs.kde.org/show_bug.cgi?id=404079

Martin Steigerwald  changed:

   What|Removed |Added

 Resolution|--- |WAITINGFORINFO
 CC||mar...@lichtvoll.de
 Status|REPORTED|NEEDSINFO

--- Comment #1 from Martin Steigerwald  ---
Dear Aaron. As frustrating that experience sounds, are you actually *sure* that
those mails are lost? If they are still accessible within Outlook Web Access,
they are not lost. Remember – except for some state information, configuration
and delayed updating of remote resources – Akonadi is just a cache.

Akonadi misconception #1: where is my data?
https://blogs.kde.org/2011/11/13/akonadi-misconception-1-where-my-data

Please check whether the mails you miss are still accessible within Outlook Web
Access (or another mail client using OWA like Evolution with evolution-ews) and
report back.

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