[Akonadi] [Bug 410935] akonadi _ews_ressource crashes when setting office365 account
https://bugs.kde.org/show_bug.cgi?id=410935 --- Comment #11 from TraceyC --- *** Bug 446973 has been marked as a duplicate of this bug. *** -- You are receiving this mail because: You are watching all bug changes.
[Akonadi] [Bug 410935] akonadi _ews_ressource crashes when setting office365 account
https://bugs.kde.org/show_bug.cgi?id=410935 Syiad changed: What|Removed |Added CC||syiad.al-d...@web.de --- Comment #10 from Syiad --- It seems I have the same problem with an O365 account (https://outlook.office365.com/ews/exchange.asmx). It can be set up to connect, but then akonadi EWS crashes every time and does not allow configuration access anymore. Operating System: Kubuntu 22.10 KDE Plasma Version: 5.26.5 KDE Frameworks Version: 5.101.0 Qt Version: 5.15.6 Kernel Version: 5.19.0-30-generic (64-bit) Graphics Platform: Wayland -- You are receiving this mail because: You are watching all bug changes.
[Akonadi] [Bug 410935] akonadi _ews_ressource crashes when setting office365 account
https://bugs.kde.org/show_bug.cgi?id=410935 --- Comment #9 from julien_palmi...@hotmail.fr --- Created attachment 142280 --> https://bugs.kde.org/attachment.cgi?id=142280=edit New crash information added by DrKonqi akonadi_ews_resource (5.18.2 (21.08.2)) using Qt 5.15.3 Still the same thing. I hope it would be fixed as Krzysztof Nowicki did some work on it, but it seems to still crash the same way. - Custom settings of the application: -- Backtrace (Reduced): #4 0x7f8d3399917b in qstrnlen (maxlen=21891, str=0x5584d1c75a51 ) at /usr/include/x86_64-linux-gnu/qt5/QtCore/qbytearray.h:80 #5 QString::fromUtf8 (str=...) at /usr/include/x86_64-linux-gnu/qt5/QtCore/qstring.h:715 #6 Akonadi::TagAttribute::deserialize (this=0x5583d1c7cba0, data=...) at ./src/core/attributes/tagattribute.cpp:130 #7 0x5583cfccf68c in EwsTagStore::unserializeTag (this=, data=..., tag=...) at ./resources/ews/tags/ewstagstore.cpp:82 #8 0x5583cfcd05e6 in EwsTagStore::tags (this=0x5583d1a439b0) at /usr/include/x86_64-linux-gnu/qt5/QtCore/qhash.h:419 -- You are receiving this mail because: You are watching all bug changes.
[Akonadi] [Bug 410935] akonadi _ews_ressource crashes when setting office365 account
https://bugs.kde.org/show_bug.cgi?id=410935 --- Comment #8 from julien_palmi...@hotmail.fr --- Hi Krzysztof Thanks so much for your reply, and sorry for my late reply, i was on annual leave. I just tried what you said, unfortunately i might need some more help here, i have no ~/.config/QtProject directory. I probably need to install Kontact in a specific way or install some specific qt things... could you point me what i miss here ? Many thanks! -- You are receiving this mail because: You are watching all bug changes.
[Akonadi] [Bug 410935] akonadi _ews_ressource crashes when setting office365 account
https://bugs.kde.org/show_bug.cgi?id=410935 --- Comment #7 from Krzysztof Nowicki --- The EWS resource keeps a copy of e-mail tags along with their metadata on the Exchange server. This is done to enable synchronization of multiple Akonadi instances connected to one Exchange mailbox. This crash looks like for some reason the EWS resource is upset about this tag metadata, that it reads from the server. The crash is actually inside Akonadi itself, which is unable to read the tag metadata from the data stream. This will be tricky to work around. The best option would be to erase the server-side copy, but this would require some manual EWS request to be issued. I would really like to understand why is Akonadi crashing here, whether it's due to malformed tag metadata or due to some other problem. To debug this, it is necessary to enable EWS request dumps. This can be done by editing ~/.config/QtProject/qtlogging.ini and setting the org.kde.pim.ews.client.proto.debug option to true: [Rules] org.kde.pim.ews.client.proto.debug=true With that enabled the problem can be reproduced by an attempt to set-up the account again. Once the crash happens, you should be able to fetch logs from the systemd journal (I assume you're using systemd): journalctl --user -b0 /usr/bin/akonadi_ews_resource In the log output please search for the "9bf757ae-69b5-4d8a-bf1d-2dd0c0871a28" - the UUID used as the property set for Akonadi EWS. Around this UUID the log should contain a bunch of XML text. Please attach it to the bug report. Please note that it will expose all the tags you have in your KMail, so make sure there is no company confidential stuff in there. The content of the tag metadata should shed some light on why is Akonadi being so upset trying to read it. -- You are receiving this mail because: You are watching all bug changes.
[Akonadi] [Bug 410935] akonadi _ews_ressource crashes when setting office365 account
https://bugs.kde.org/show_bug.cgi?id=410935 --- Comment #6 from julien_palmi...@hotmail.fr --- Created attachment 140561 --> https://bugs.kde.org/attachment.cgi?id=140561=edit New crash information added by DrKonqi akonadi_ews_resource (5.17.3 (21.04.3)) using Qt 5.15.3 - What I was doing when the application crashed: I've Made a fresh start to akonady to set a EWS exchange account as it crashed everytime i tried, and this time i cannot use the IMAP system, my company does not allow that anymore, office365 with mobile text check to log to your mail account. So i tried again, and got the same answer than usual. - my company log page appears - i fill it. - got the text message code - press OK - akonady crashes. - the account folders do appear but are empty - the account status says ready - i can't modify the account settings - have no access to it - akonady crashes everytime i restart the EWS account and try to update it. -- it might me something on my company side, but MACOS users seems to get it working, so... i am not sure. -- Backtrace (Reduced): #4 0x7fa2c1fb2fab in qstrnlen (maxlen=22053, str=0x5627348e25b1 ) at /usr/include/x86_64-linux-gnu/qt5/QtCore/qbytearray.h:80 #5 QString::fromUtf8 (str=...) at /usr/include/x86_64-linux-gnu/qt5/QtCore/qstring.h:715 #6 Akonadi::TagAttribute::deserialize (this=0x5625349185a0, data=...) at ./src/core/attributes/tagattribute.cpp:130 #7 0x5625324b664c in EwsTagStore::unserializeTag (this=, data=..., tag=...) at ./resources/ews/tags/ewstagstore.cpp:82 #8 0x5625324b75a6 in EwsTagStore::tags (this=0x5625346e4bd0) at /usr/include/x86_64-linux-gnu/qt5/QtCore/qhash.h:419 -- You are receiving this mail because: You are watching all bug changes.
[Akonadi] [Bug 410935] akonadi _ews_ressource crashes when setting office365 account
https://bugs.kde.org/show_bug.cgi?id=410935 --- Comment #5 from julien_palmi...@hotmail.fr --- Created attachment 140385 --> https://bugs.kde.org/attachment.cgi?id=140385=edit New crash information added by DrKonqi akonadi_ews_resource (5.17.3 (21.04.3)) using Qt 5.15.3 - What I was doing when the application crashed: My company told me to move from using imap as they are moving our mails to MFA system next week and i would loose access to my mail. i already tried to log with Auth2 using akonady EWS, but it crashes every time. i manage to set the account, log on my company page, kmail sees all my mails account folders, but these stay empty, and akonady crashes. -- Backtrace (Reduced): #4 QString::fromUtf8 (str=...) at /usr/include/x86_64-linux-gnu/qt5/QtCore/qbytearray.h:497 #5 Akonadi::TagAttribute::deserialize (this=0x55f76bb81650, data=...) at ./src/core/attributes/tagattribute.cpp:131 #6 0x55f7696a964c in EwsTagStore::unserializeTag (this=, data=..., tag=...) at ./resources/ews/tags/ewstagstore.cpp:82 #7 0x55f7696aa5a6 in EwsTagStore::tags (this=0x55f76b95bde0) at /usr/include/x86_64-linux-gnu/qt5/QtCore/qhash.h:419 #8 0x55f7696a6e83 in EwsGlobalTagsReadJob::getFolderRequestFinished (this=0x55f76bb5c060, job=) at ./resources/ews/tags/ewsglobaltagsreadjob.cpp:73 -- You are receiving this mail because: You are watching all bug changes.
[Akonadi] [Bug 410935] akonadi _ews_ressource crashes when setting office365 account
https://bugs.kde.org/show_bug.cgi?id=410935 --- Comment #4 from julien_palmi...@hotmail.fr --- Created attachment 134111 --> https://bugs.kde.org/attachment.cgi?id=134111=edit New crash information added by DrKonqi akonadi_ews_resource (5.16.0 (20.12.0)) using Qt 5.15.2 - What I was doing when the application crashed: Set-up an office365 account on kmail using EWS. akonadi crashes as soon as the account is set. the mail account sub-directory appear in the directory tree on screen, the account says it is ready but it cannot be modified anymore. If i try to restart it, it crashes again. If configured through IMAP, it works, but i have no access to the calendar. -- Backtrace (Reduced): #4 QString::fromUtf8 (str=...) at /usr/include/x86_64-linux-gnu/qt5/QtCore/qbytearray.h:497 #5 Akonadi::TagAttribute::deserialize (this=0x5598016f7ea0, data=...) at ./src/core/attributes/tagattribute.cpp:135 #6 0x559800b30c7a in EwsTagStore::unserializeTag (this=, data=..., tag=...) at ./resources/ews/tags/ewstagstore.cpp:82 #7 0x559800b30f76 in EwsTagStore::tags (this=0x5598015273d0) at /usr/include/x86_64-linux-gnu/qt5/QtCore/qhash.h:419 #8 0x559800b2cde3 in EwsGlobalTagsReadJob::getFolderRequestFinished (this=0x5598016acc30, job=) at ./resources/ews/tags/ewsglobaltagsreadjob.cpp:74 -- You are receiving this mail because: You are watching all bug changes.
[Akonadi] [Bug 410935] akonadi _ews_ressource crashes when setting office365 account
https://bugs.kde.org/show_bug.cgi?id=410935 --- Comment #3 from mich...@nl-ix.net --- Created attachment 131341 --> https://bugs.kde.org/attachment.cgi?id=131341=edit New crash information added by DrKonqi akonadi_ews_resource (5.15.0 (20.08.0)) using Qt 5.15.0 - What I was doing when the application crashed: KMail autostarts for me. It tries to connect then the office account immediately crashes. When I go into the settings of the account, it shows a green man with a tick saying "Ready". However clicking on "Modify" for the account doesn't work anymore. The only time it worked, I tried to test the login. A new window popped up where I suppose I was going to be able to get Office 365's web login page, but it just stayed white, froze and crashed. -- Backtrace (Reduced): #4 0x7f036a93c681 in Akonadi::TagAttribute::deserialize (this=0x5637d6fc5680, data=...) at /usr/include/qt5/QtCore/qbytearray.h:500 #5 0x5637d67eb528 in EwsTagStore::unserializeTag (this=, tag=..., data=...) at /usr/include/c++/10/bits/atomic_base.h:333 #6 EwsTagStore::tags (this=) at /usr/src/debug/kdepim-runtime-20.08.0-1.2.x86_64/resources/ews/tags/ewstagstore.cpp:172 #7 EwsGlobalTagsReadJob::getFolderRequestFinished (this=0x5637d6fa5930, job=) at /usr/src/debug/kdepim-runtime-20.08.0-1.2.x86_64/resources/ews/tags/ewsglobaltagsreadjob.cpp:87 #8 0x7f0361b4b116 in QtPrivate::QSlotObjectBase::call (a=0x7ffe7f103e30, r=0x5637d6fa5930, this=0x5637d7063ba0) at ../../include/QtCore/../../src/corelib/kernel/qobjectdefs_impl.h:398 -- You are receiving this mail because: You are watching all bug changes.
[Akonadi] [Bug 410935] akonadi _ews_ressource crashes when setting office365 account
https://bugs.kde.org/show_bug.cgi?id=410935 mich...@nl-ix.net changed: What|Removed |Added CC||mich...@nl-ix.net -- You are receiving this mail because: You are watching all bug changes.
[Akonadi] [Bug 410935] akonadi _ews_ressource crashes when setting office365 account
https://bugs.kde.org/show_bug.cgi?id=410935 --- Comment #2 from julien_palmi...@hotmail.fr --- Created attachment 125842 --> https://bugs.kde.org/attachment.cgi?id=125842=edit New crash information added by DrKonqi akonadi_ews_resource (5.13.2 (19.12.2)) using Qt 5.13.2 - What I was doing when the application crashed: just set an akonadi_EWS mail account. all seems OK, i even got my work organization page to log onto, what should be the final step to set the account up. But once my work organization information validated, akonadi_EWS crashes, and does crash everytime i restart the app, or try to check out my mails. Also, it seems somethings are working as i can see all my webmail account folders are visible on kmail. visible but all empty. -- Backtrace (Reduced): #6 0x7f09a7132012 in qstrnlen (maxlen=19, str=0x7f0a7002bacf ) at /usr/include/x86_64-linux-gnu/qt5/QtCore/qbytearray.h:80 #7 QString::fromUtf8 (str=...) at /usr/include/x86_64-linux-gnu/qt5/QtCore/qstring.h:581 #8 Akonadi::TagAttribute::deserialize (this=0x55abf0878f30, data=...) at ./src/core/tagattribute.cpp:155 #9 0x55abeea537ce in EwsTagStore::unserializeTag (this=this@entry=0x55abf06c7180, data=..., tag=...) at ./resources/ews/tags/ewstagstore.cpp:95 #10 0x55abeea53d92 in EwsTagStore::tags (this=0x55abf06c7180) at ./resources/ews/tags/ewstagstore.cpp:172 -- You are receiving this mail because: You are watching all bug changes.
[Akonadi] [Bug 410935] akonadi _ews_ressource crashes when setting office365 account
https://bugs.kde.org/show_bug.cgi?id=410935 julien_palmi...@hotmail.fr changed: What|Removed |Added CC||julien_palmi...@hotmail.fr -- You are receiving this mail because: You are watching all bug changes.
[Akonadi] [Bug 410935] akonadi _ews_ressource crashes when setting office365 account
https://bugs.kde.org/show_bug.cgi?id=410935 Christophe Giboudeaux changed: What|Removed |Added Summary|akonady _ews_ressource |akonadi _ews_ressource |crashes when setting|crashes when setting |office365 account |office365 account -- You are receiving this mail because: You are watching all bug changes.
