[kmymoney] [Bug 410954] Bank Download

2019-08-16 Thread Jack
https://bugs.kde.org/show_bug.cgi?id=410954

Jack  changed:

   What|Removed |Added

 Status|NEEDSINFO   |RESOLVED
 Resolution|WAITINGFORINFO  |WORKSFORME
   Platform|Windows CE  |MS Windows

--- Comment #10 from Jack  ---
Feel free to reopen if the problem recurs, but if so, please provide more
detailed information we can work with.

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[kmymoney] [Bug 410954] Bank Download

2019-08-15 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=410954

--- Comment #9 from esmpast...@gmail.com ---
Was able to download from bank and import into account
Pastor Leonard Bellamy
Eagle Soars Ministry

On Thu, Aug 15, 2019 at 3:08 PM Jack  wrote:
>
> https://bugs.kde.org/show_bug.cgi?id=410954
>
> Jack  changed:
>
>What|Removed |Added
> 
>  Status|REPORTED|NEEDSINFO
>  Resolution|--- |WAITINGFORINFO
>
> --- Comment #1 from Jack  ---
> Which download type are you using?  Have you ever successfully downloaded data
> from this bank before?  Will it work if you manually download the file and 
> then
> import the local file?  How long have you waited to see if it's a temporary
> delay?  What does happen when it hits 33%?  Does it just sit there or does it
> time out and provide any error?
>
> --
> You are receiving this mail because:
> You reported the bug.

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[kmymoney] [Bug 410954] Bank Download

2019-08-15 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=410954

--- Comment #8 from esmpast...@gmail.com ---
I had already mapped several in the previous version. In the previous
version, I got a message of the protocol dieing. I created new base
but opened up previous accounts.
Pastor Leonard Bellamy
Eagle Soars Ministry

Pastor Leonard Bellamy
Eagle Soars Ministry


On Thu, Aug 15, 2019 at 8:14 PM Jack  wrote:
>
> https://bugs.kde.org/show_bug.cgi?id=410954
>
> --- Comment #7 from Jack  ---
> I have changed the platform in the bug header from Win CE to MS Windows to
> avoid further confusion.
> Please configure your email software to send only plain text.  Also note that
> when you reply by email, your entire email becomes the next comment on the 
> bug,
> so you can trim the previous comment you are replying to.  (Look at the bug in
> a browser to see what I'm talking about.()
>
> When upgrading from 4.8 to 5.0 there was a known problem which required you to
> remap any online account using libofx, but that only needs to be done once.
>
> What exactly do you mean by "the same problem"?  Did 4.8 also fail fetching 
> the
> bank list?  It only does that when mapping an account.  Did it forget the
> mapping?
>
> When you say other accounts are already mapped, but get the same error, that
> doesn't make sense, since the fetching the list of banks only happens when you
> are mapping an account.
>
> When you say you set up a new database, do you mean you are using the SQL
> storage and created a whole new KMM database?
>
> When you say you can import from Quicken, please confirm you mean you are
> importing a local file.  Also, have you tried downloading an OFX file from the
> bank and importing that local file?  If that works, we can focus on the 
> mapping
> problem, and whether there is still a problem with kio (KDE library) on
> Windows.
>
> --
> You are receiving this mail because:
> You reported the bug.

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[kmymoney] [Bug 410954] Bank Download

2019-08-15 Thread Jack
https://bugs.kde.org/show_bug.cgi?id=410954

--- Comment #7 from Jack  ---
I have changed the platform in the bug header from Win CE to MS Windows to
avoid further confusion.
Please configure your email software to send only plain text.  Also note that
when you reply by email, your entire email becomes the next comment on the bug,
so you can trim the previous comment you are replying to.  (Look at the bug in
a browser to see what I'm talking about.()

When upgrading from 4.8 to 5.0 there was a known problem which required you to
remap any online account using libofx, but that only needs to be done once.

What exactly do you mean by "the same problem"?  Did 4.8 also fail fetching the
bank list?  It only does that when mapping an account.  Did it forget the
mapping?

When you say other accounts are already mapped, but get the same error, that
doesn't make sense, since the fetching the list of banks only happens when you
are mapping an account.  

When you say you set up a new database, do you mean you are using the SQL
storage and created a whole new KMM database?

When you say you can import from Quicken, please confirm you mean you are
importing a local file.  Also, have you tried downloading an OFX file from the
bank and importing that local file?  If that works, we can focus on the mapping
problem, and whether there is still a problem with kio (KDE library) on
Windows.

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[kmymoney] [Bug 410954] Bank Download

2019-08-15 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=410954

--- Comment #6 from esmpast...@gmail.com ---
I am using Windows 10, Having same problems recently, Version4.8.3 or 2, trying
to remap account, however, several other are already mapped, still get same
error message, I set up a new data base and can now import from Quicken, on
computer program.

Leonard Bellamy
ESM
276-619-4883

From: Jack
Sent: Thursday, August 15, 2019 7:41 PM
To: esmpast...@gmail.com
Subject: [kmymoney] [Bug 410954] Bank Download

https://bugs.kde.org/show_bug.cgi?id=410954

Jack  changed:

   What|Removed |Added

 CC||ostroffjh@users.sourceforge
   ||.net

--- Comment #5 from Jack  ---
>From the OP by personal email:  I am running windows 10, when I first stating
using the program about 6 months ago I could download from my bank okay, then I
started having problems. I downloaded the update last night. I cannot import
from Quicken, either.

Leonard, please keep all messages about this posted to the bug, not personal
email.

So are you on Win 10, and the Win CE in the bug header was just a mis-click? 
That certainly avoids some unknowns.  However, please be clear about all steps
you took.
1)  What problems were you having with the prior version?  Which prior version?
2)  After you upgraded, what did you try and what problems did you have.
3)  Did the program remember the online mapping for the account, or did it
claim the account was not mapped?  In other words, why were you trying to remap
the account.  (That's the reason it was trying to download the bank list.)
4)  When you say you can't import from Quicken, is that an online update, or
importing from a local file?
All these details are important, so we understand exactly what is happening. 
Without that, we can't really be sure what's wrong, or even what to suggest you
try next.

Thanks.

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[kmymoney] [Bug 410954] Bank Download

2019-08-15 Thread Jack
https://bugs.kde.org/show_bug.cgi?id=410954

Jack  changed:

   What|Removed |Added

 CC||ostroffjh@users.sourceforge
   ||.net

--- Comment #5 from Jack  ---
>From the OP by personal email:  I am running windows 10, when I first stating
using the program about 6 months ago I could download from my bank okay, then I
started having problems. I downloaded the update last night. I cannot import
from Quicken, either.

Leonard, please keep all messages about this posted to the bug, not personal
email.

So are you on Win 10, and the Win CE in the bug header was just a mis-click? 
That certainly avoids some unknowns.  However, please be clear about all steps
you took.
1)  What problems were you having with the prior version?  Which prior version?
2)  After you upgraded, what did you try and what problems did you have.
3)  Did the program remember the online mapping for the account, or did it
claim the account was not mapped?  In other words, why were you trying to remap
the account.  (That's the reason it was trying to download the bank list.)
4)  When you say you can't import from Quicken, is that an online update, or
importing from a local file?
All these details are important, so we understand exactly what is happening. 
Without that, we can't really be sure what's wrong, or even what to suggest you
try next.

Thanks.

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[kmymoney] [Bug 410954] Bank Download

2019-08-15 Thread Jack
https://bugs.kde.org/show_bug.cgi?id=410954

--- Comment #4 from Jack  ---
First, if you reply by email, and not by posting to bugs.kde.org, please send
only text, not html.  The html ends up being made an attachment to the bug.

Please let me know if you have successfully downloaded OFX from this bank
before.  The first message (loading banklist) is shown when mapping the
account.  Are you failing there?  If so, you haven't actually gotten to the
point of downloading anything from the bank itself.

However, the second message (unable to create io-slave) is likely an issue
related to Windows.  I don't actually know if anyone has tested KMM on Windows
CE.  That's why it's important for us to know if you have done a succesful OFX
download before - specifically on Windows CE.  Also, please let us know which
exact link you used to download KMM.  (I don't run Windows at all, so I can't
test.)  There have been problems in the past with some KDE features not working
correctly on Windows, but I thought they had been addressed, so we may have to
wait for someone who specifically prepares the Windows installer to comment.

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[kmymoney] [Bug 410954] Bank Download

2019-08-15 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=410954

--- Comment #3 from esmpast...@gmail.com ---
Just got this message, see attachment

Leonard Bellamy
ESM
276-619-4883

From: Jack
Sent: Thursday, August 15, 2019 3:08 PM
To: esmpast...@gmail.com
Subject: [kmymoney] [Bug 410954] Bank Download

https://bugs.kde.org/show_bug.cgi?id=410954

Jack  changed:

   What|Removed |Added

 Status|REPORTED|NEEDSINFO
 Resolution|--- |WAITINGFORINFO

--- Comment #1 from Jack  ---
Which download type are you using?  Have you ever successfully downloaded data
from this bank before?  Will it work if you manually download the file and then
import the local file?  How long have you waited to see if it's a temporary
delay?  What does happen when it hits 33%?  Does it just sit there or does it
time out and provide any error?

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[kmymoney] [Bug 410954] Bank Download

2019-08-15 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=410954

--- Comment #2 from esmpast...@gmail.com ---
Using OFXimporter, have downloaded before, have imported from Quicken file
before, Have waited 2-3 hours for the bank list to populate, it just sits and
does nothing @33%. Am now getting message not responding.

Leonard Bellamy
ESM
276-619-4883

From: Jack
Sent: Thursday, August 15, 2019 3:08 PM
To: esmpast...@gmail.com
Subject: [kmymoney] [Bug 410954] Bank Download

https://bugs.kde.org/show_bug.cgi?id=410954

Jack  changed:

   What|Removed |Added

 Status|REPORTED|NEEDSINFO
 Resolution|--- |WAITINGFORINFO

--- Comment #1 from Jack  ---
Which download type are you using?  Have you ever successfully downloaded data
from this bank before?  Will it work if you manually download the file and then
import the local file?  How long have you waited to see if it's a temporary
delay?  What does happen when it hits 33%?  Does it just sit there or does it
time out and provide any error?

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You are watching all bug changes.

[kmymoney] [Bug 410954] Bank Download

2019-08-15 Thread Jack
https://bugs.kde.org/show_bug.cgi?id=410954

Jack  changed:

   What|Removed |Added

 Status|REPORTED|NEEDSINFO
 Resolution|--- |WAITINGFORINFO

--- Comment #1 from Jack  ---
Which download type are you using?  Have you ever successfully downloaded data
from this bank before?  Will it work if you manually download the file and then
import the local file?  How long have you waited to see if it's a temporary
delay?  What does happen when it hits 33%?  Does it just sit there or does it
time out and provide any error?

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