[kmymoney] [Bug 425169] Cannot open file unknown account id

2021-12-01 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=425169

Bug Janitor Service  changed:

   What|Removed |Added

 Resolution|WAITINGFORINFO  |WORKSFORME
 Status|NEEDSINFO   |RESOLVED

--- Comment #15 from Bug Janitor Service  ---
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!

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[kmymoney] [Bug 425169] Cannot open file unknown account id

2021-11-16 Thread Bug Janitor Service
https://bugs.kde.org/show_bug.cgi?id=425169

--- Comment #14 from Bug Janitor Service  ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

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[kmymoney] [Bug 425169] Cannot open file unknown account id

2021-11-02 Thread Jack
https://bugs.kde.org/show_bug.cgi?id=425169

Jack  changed:

   What|Removed |Added

 CC|ostroffjh@users.sourceforge |
   |.net|
 Resolution|--- |WAITINGFORINFO
 Status|REPORTED|NEEDSINFO

--- Comment #13 from Jack  ---
Unless someone has anything to add, this will eventually get closed as
"WORKSFORME"

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[kmymoney] [Bug 425169] Cannot open file unknown account id

2020-09-22 Thread Jack
https://bugs.kde.org/show_bug.cgi?id=425169

Jack  changed:

   What|Removed |Added

 CC||ostroffjh@users.sourceforge
   ||.net

--- Comment #12 from Jack  ---
If you were using 5.1.0, then I don't think Bug 402699 would still be relevant,
but I obviously can't be certain.  Just in case it might trigger any ideas, do
you remember if "Other Tax" had any subcategories?  I assume it was nested
under the "Taxes" category.  Since you have recovered your data, and I doubt it
will be possible to reproduce the issue, I don't see any point in keeping this
bug open, but I'm not sure the appropriate status to apply.

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[kmymoney] [Bug 425169] Cannot open file unknown account id

2020-08-14 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=425169

--- Comment #11 from andy_1...@msn.com ---
(In reply to andy_1717 from comment #10)
> I've obtained the following lines containing the account id 65. I can't tell
> if account id is a payee or category. I did delete the category "Other Tax"
> but that makes to change the category of any linked transaction.
> I didn't touch the budget section. The last deletion I made was deleted a
> scheduled payment have setting it up straight away.
> 
> This might be related to Bug 402699 as I did delete categories but it's
> meant to be fixed. 
> 
>institution="" description="" id="A61" currency="GBP" lastmodified=""
> opened="1900-01-01" lastreconciled=""/>
>institution="" description="" id="A62" currency="GBP" lastmodified=""
> opened="1900-01-01" lastreconciled="">
>
> 
> 
>
>   
>institution="" description="" id="A65" currency="GBP"
> lastmodified="2020-08-04" opened="1900-01-01" lastreconciled=""/>
> 
>entrydate="2020-08-04" postdate="2020-08-03">
>
>  id="S0001" reconciledate="" price="1/1" value="-2843/100" shares="-2843/100"
> reconcileflag="1" bankid=""/>
>  id="S0002" reconciledate="" price="1/1" value="2843/100" shares="2843/100"
> reconcileflag="0" bankid=""/>
>
>   
> 
>startDate="2020-08-01" lastDayInMonth="0" id="SCH09"
> lastPayment="2020-08-03" occurence="32" fixed="1" autoEnter="1"
> weekendOption="1" paymentType="1">
>
> postdate="2020-09-01">
> 
>   id="S0001" reconciledate="" price="1/1" value="-2843/100" shares="-2843/100"
> reconcileflag="1" bankid=""/>
>   id="S0002" reconciledate="" price="1/1" value="2843/100" shares="2843/100"
> reconcileflag="0" bankid=""/>
> 
> 
> 
>
> 
> 
> 
> 
> 
> 
>
GRAMMAR
*I did delete the category "Other Tax" but that makes you change the category
of any linked transaction.
I didn't touch the budget section. The last deletion I made was I deleted a
scheduled payment after setting it up straight away.

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[kmymoney] [Bug 425169] Cannot open file unknown account id

2020-08-14 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=425169

--- Comment #10 from andy_1...@msn.com ---
I've obtained the following lines containing the account id 65. I can't tell if
account id is a payee or category. I did delete the category "Other Tax" but
that makes to change the category of any linked transaction.
I didn't touch the budget section. The last deletion I made was deleted a
scheduled payment have setting it up straight away.

This might be related to Bug 402699 as I did delete categories but it's meant
to be fixed. 

  
  
   


   
  
  

  
   


   
  

  
   
   

 
 



   






   

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[kmymoney] [Bug 425169] Cannot open file unknown account id

2020-08-10 Thread antoine
https://bugs.kde.org/show_bug.cgi?id=425169

--- Comment #9 from antoine  ---
> 
> I have decrypted that file now with that command thanks. Here is the
> only line
> that has the account referenced (Line 30). I've starred out some
> sensitive data
> and I can upload the full XLM if it helps, I'll need time to star out
> the
> sensitive data that's all:
> 

You can save your file as an anonymous file, All your personal data
will become anonymous.

https://docs.kde.org/stable4/en/extragear-office/kmymoney/details.formats.anonymous.html

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[kmymoney] [Bug 425169] Cannot open file unknown account id

2020-08-10 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=425169

--- Comment #8 from andy_1...@msn.com ---
Might be worth noting that I have auto save to every 5 min. And that's why I'm
a little unsure what was the last thing I changed as I was changing a few
things. I did delete some accounts but nothing related to 93 which is my
credit card account. Not sure what the 65 account was but I'll check my old
versions and see if they have more entries of 65.

Main thing is I have my data back.

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[kmymoney] [Bug 425169] Cannot open file unknown account id

2020-08-10 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=425169

--- Comment #7 from andy_1...@msn.com ---
(In reply to Thomas Baumgart from comment #6)
> Believe us that the developers of KMyMoney are very cautious if it comes to
> this kind of problem. Data loss must not happen. The second largest is data
> inconsistency, btw.  On the other hand, if data loss happens nevertheless,
> they are very helpful to get your data back and understand the sensitivity
> of the data itself. But for this to be successful, they need your support on
> your end. This includes being precise and giving as much information as
> possible. Please tell us any commercial package where you get this kind of
> support?
> 
> You mention, that your file is encrypted. In case your data file has been
> written through GPG (the KMyMoney method) your can simply use 
> 
>   gpg -d filename.kmy > filename.xml
> 
> to decrypt it. Then run the checks that have been mentioned before on
> filename.xml. In case we find something to fix your problem, we will do it
> on filename.xml. KMyMoney can read this file directly and encrypt it during
> the next save.

I found the backups thank you! Is there anywhere I can put a suggestion into
the developers. I think autosave and autosave versions should be 'on' by
default. As a new user to this software I could have lost hours of work if I
didn't go through all the settings first.

I have decrypted that file now with that command thanks. Here is the only line
that has the account referenced (Line 30). I've starred out some sensitive data
and I can upload the full XLM if it helps, I'll need time to star out the
sensitive data that's all:





 
  
  
  
  
 
 
  
 
 
  
   
   




   
   


   
  
  
   
   
'A65'
   

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[kmymoney] [Bug 425169] Cannot open file unknown account id

2020-08-10 Thread Thomas Baumgart
https://bugs.kde.org/show_bug.cgi?id=425169

--- Comment #6 from Thomas Baumgart  ---
Believe us that the developers of KMyMoney are very cautious if it comes to
this kind of problem. Data loss must not happen. The second largest is data
inconsistency, btw.  On the other hand, if data loss happens nevertheless, they
are very helpful to get your data back and understand the sensitivity of the
data itself. But for this to be successful, they need your support on your end.
This includes being precise and giving as much information as possible. Please
tell us any commercial package where you get this kind of support?

You mention, that your file is encrypted. In case your data file has been
written through GPG (the KMyMoney method) your can simply use 

  gpg -d filename.kmy > filename.xml

to decrypt it. Then run the checks that have been mentioned before on
filename.xml. In case we find something to fix your problem, we will do it on
filename.xml. KMyMoney can read this file directly and encrypt it during the
next save.

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[kmymoney] [Bug 425169] Cannot open file unknown account id

2020-08-10 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=425169

--- Comment #5 from andy_1...@msn.com ---
(In reply to jmadero from comment #1)
> > 
> > ADDITIONAL INFORMATION
> > I opened kmymoney to a blank or preexisting file and turned off 'check
> > schedules on start up' but I get the same error. I've lost a lot of data if
> > I can't get this back. Don't think I'll use this product again if that's the
> > case.
> 
> Usually not a good move to "threaten" to stop using free software. The reply
> is usually "ok, then stop using it".
> 
> I'm assuming you are not willing to share the file itself so that a
> developer can try to open it? Are you able to follow these instructions to
> open the file and visually inspect?
> https://docs.kde.org/stable5/en/extragear-office/kmymoney/details.formats.
> html

To address your comment about threating. I think it's important that developers
or anyone helping understands the impact of a bug, which is what I've provided.
No software owner should be happy with a bug that will loose them customers,
regardless if it's free.

The file is encrypted and won't let me use gunzip after I changed the file
name. Not sure if there's any other steps I need to do. I read all the pages on
the link you provided and they didn't say anything else. I'd rather not share
the file and I'd rather rebuild from scratch.

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[kmymoney] [Bug 425169] Cannot open file unknown account id

2020-08-09 Thread Thomas Baumgart
https://bugs.kde.org/show_bug.cgi?id=425169

--- Comment #4 from Thomas Baumgart  ---
I am expecting, that grepping for A65 does not show the ACCOUNT line,
because otherwise KMyMoney would not present the error message provided. More
intersting is to know, where A65

(sorry, accidentally pressed the save button too early)

is referenced (the type of node would be a minimum, anything else you can
provide is very welcome).

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[kmymoney] [Bug 425169] Cannot open file unknown account id

2020-08-09 Thread Thomas Baumgart
https://bugs.kde.org/show_bug.cgi?id=425169

--- Comment #3 from Thomas Baumgart  ---
I am expecting, that grepping for A65 does not show the ACCOUNT line,
because otherwise KMyMoney would not present the error message provided. More
intersting is to know, where A65

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[kmymoney] [Bug 425169] Cannot open file unknown account id

2020-08-09 Thread Jack
https://bugs.kde.org/show_bug.cgi?id=425169

--- Comment #2 from Jack  ---
In particular, I would add that if you uncompress the file, you should grep for
A65.  There "should" be a line beginning with ACCOUNT with that as the id=
value.  If there is no such line present, then the account seems to have been
deleted without deleting all other references to it, which should not happen. 
Did you delete any account(s) during the last successful use of the file?  Did
you notice any odd or warning messages?  Without any more information, it's
going to be very hard (if even possible) for the developers to figure out what
happened, and to figure out if there is a possibility of resolving the problem.

On backups - when was your last good backup of the file?  Do you happen to have
automatic backups turned on?  If so, then in the same directory as your
file.kmy should be file.kmy.1~ up to file.kmy.10~ (depending on the
configuration setting.)

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[kmymoney] [Bug 425169] Cannot open file unknown account id

2020-08-09 Thread bugzilla_noreply
https://bugs.kde.org/show_bug.cgi?id=425169

jmad...@usa.com changed:

   What|Removed |Added

 CC||jmad...@usa.com

--- Comment #1 from jmad...@usa.com ---
> 
> ADDITIONAL INFORMATION
> I opened kmymoney to a blank or preexisting file and turned off 'check
> schedules on start up' but I get the same error. I've lost a lot of data if
> I can't get this back. Don't think I'll use this product again if that's the
> case.

Usually not a good move to "threaten" to stop using free software. The reply is
usually "ok, then stop using it".

I'm assuming you are not willing to share the file itself so that a developer
can try to open it? Are you able to follow these instructions to open the file
and visually inspect?
https://docs.kde.org/stable5/en/extragear-office/kmymoney/details.formats.html

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