[kmymoney] [Bug 485335] Unable to save my current banking records
https://bugs.kde.org/show_bug.cgi?id=485335 Jack changed: What|Removed |Added Resolution|--- |WORKSFORME Status|REPORTED|RESOLVED --- Comment #11 from Jack --- Thanks for letting us know. I really have no idea what might have gone wrong, but since you are using the stable 5.1.3 version, which has had no recent upgrades, it must have been something else with your system, although I doubt we'll ever know exactly what. Also, one last time, please look at this bug on the web (https://bugs.kde.org/show_bug.cgi?id=485335) to see what it looks like when you don't trim your email replies. -- You are receiving this mail because: You are watching all bug changes.
[kmymoney] [Bug 485335] Unable to save my current banking records
https://bugs.kde.org/show_bug.cgi?id=485335 --- Comment #10 from Elli P Hunt --- Jack, I deleted the program and re-installed. It's working now. On Wed, Apr 10, 2024 at 3:11 PM Ms Elli wrote: > I have copied and pasted the following information. I have had Kmymoney > for a few years and this is the first time this has happened. It appears > that part of the program is missing, if I'm reading this correctly. I can't > explain why that happened. It was working fine until a couple of days ago. > After the update was installed. > > QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root' > QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root' > QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root' > WebConnect: Running in server mode > QPainter::begin: Paint device returned engine == 0, type: 2 > QPainter::begin: Paint device returned engine == 0, type: 2 > kf.xmlgui: Shortcut for action "transaction_new" "New" set with > QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) > instead. > kf.xmlgui: Shortcut for action "transaction_assign_number" "Assign next > number" set with QAction::setShortcut()! Use > KActionCollection::setDefaultShortcut(s) instead. > kf.xmlgui: Shortcut for action "transaction_select_all" "Select all" set > with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) > instead. > kf.xmlgui: Shortcut for action "transaction_mark_reconciled" "Reconciled" > set with QAction::setShortcut()! Use > KActionCollection::setDefaultShortcut(s) instead. > kf.xmlgui: Shortcut for action "transaction_mark_cleared" "Cleared" set > with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) > instead. > kf.xmlgui: Shortcut for action "transaction_mark_toggle" "Toggle" set > with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) > instead. > kf.xmlgui: Shortcut for action "view_show_all_accounts" "Show all > accounts" set with QAction::setShortcut()! Use > KActionCollection::setDefaultShortcut(s) instead. > kf.xmlgui: Shortcut for action "view_hide_unused_categories" "Hide unused > categories" set with QAction::setShortcut()! Use > KActionCollection::setDefaultShortcut(s) instead. > kf.xmlgui: Shortcut for action "view_hide_reconciled_transactions" "Hide > reconciled transactions" set with QAction::setShortcut()! Use > KActionCollection::setDefaultShortcut(s) instead. > kf.xmlgui: Shortcut for action "view_show_transaction_detail" "Show > Transaction Detail" set with QAction::setShortcut()! Use > KActionCollection::setDefaultShortcut(s) instead. > kf.xmlgui: Shortcut for action "edit_find_transaction" "Find > transaction..." set with QAction::setShortcut()! Use > KActionCollection::setDefaultShortcut(s) instead. > kf.xmlgui: Shortcut for action "account_reconcile" "Reconcile..." set > with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) > instead. > 3:2024/04/10 15-04-48:(null)(6943):banking_update.c: 610: No AqBanking > config folder found at [/root/.aqbanking/settings6/users] (-1) > 3:2024/04/10 15-04-48:(null)(6943):banking_update.c: 610: No AqBanking > config folder found at [/root/.aqbanking/settings/users] (-1) > 3:2024/04/10 15-04-48:(null)(6943):banking_update.c: 411: There is no old > settings folder, need initial setup > > > > On Wed, Apr 10, 2024 at 2:58 PM Jack wrote: > >> https://bugs.kde.org/show_bug.cgi?id=485335 >> >> --- Comment #8 from Jack --- >> Elli, PLEASE - when you reply by email, remove EVERYTHING except your >> message. >> Please look at https://bugs.kde.org/show_bug.cgi?id=485335 to see how it >> looks. >> >> How long have you been using KMyMoney? If you are new to the program, I >> would >> strongly suggest you start by reading the first few chapters of the >> handbook. >> You typed "kmymoney run" which launches the program, and tells it to open >> an >> existing data file name "run." If you just type "kmymoney" it will try >> to open >> the last file it had open. If you type "kmymoney -n" it will launch the >> program without opening any data file. Then you can select the menu item >> "File/Open" to get a file browser, where you can either type the full >> path/name >> of your data file, or use the dialog to find the file. Given all that, >> on what >> basis do you say that kmymoney does not save your file? Have you actually >> looked in the folder where the file should be? Is the file really not >> present, >> or have you just been unable to open it? >> >> Also, if you are going to post console output, it is much better to >> copy/paste, >> rather than use a screen shot, which only shows one screenful, which >> usually >> does not include the important part. >> >> As a way to proceed, after you get the error about it not finding the >> file, you >> should then be able to do File/Open and navigate to your data file. Have >> you >> tried that? >> >> -- >> You are receiving this mail because: >> You
[kmymoney] [Bug 485335] Unable to save my current banking records
https://bugs.kde.org/show_bug.cgi?id=485335 --- Comment #9 from Elli P Hunt --- I have copied and pasted the following information. I have had Kmymoney for a few years and this is the first time this has happened. It appears that part of the program is missing, if I'm reading this correctly. I can't explain why that happened. It was working fine until a couple of days ago. After the update was installed. QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root' QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root' QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root' WebConnect: Running in server mode QPainter::begin: Paint device returned engine == 0, type: 2 QPainter::begin: Paint device returned engine == 0, type: 2 kf.xmlgui: Shortcut for action "transaction_new" "New" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead. kf.xmlgui: Shortcut for action "transaction_assign_number" "Assign next number" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead. kf.xmlgui: Shortcut for action "transaction_select_all" "Select all" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead. kf.xmlgui: Shortcut for action "transaction_mark_reconciled" "Reconciled" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead. kf.xmlgui: Shortcut for action "transaction_mark_cleared" "Cleared" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead. kf.xmlgui: Shortcut for action "transaction_mark_toggle" "Toggle" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead. kf.xmlgui: Shortcut for action "view_show_all_accounts" "Show all accounts" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead. kf.xmlgui: Shortcut for action "view_hide_unused_categories" "Hide unused categories" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead. kf.xmlgui: Shortcut for action "view_hide_reconciled_transactions" "Hide reconciled transactions" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead. kf.xmlgui: Shortcut for action "view_show_transaction_detail" "Show Transaction Detail" set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead. kf.xmlgui: Shortcut for action "edit_find_transaction" "Find transaction..." set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead. kf.xmlgui: Shortcut for action "account_reconcile" "Reconcile..." set with QAction::setShortcut()! Use KActionCollection::setDefaultShortcut(s) instead. 3:2024/04/10 15-04-48:(null)(6943):banking_update.c: 610: No AqBanking config folder found at [/root/.aqbanking/settings6/users] (-1) 3:2024/04/10 15-04-48:(null)(6943):banking_update.c: 610: No AqBanking config folder found at [/root/.aqbanking/settings/users] (-1) 3:2024/04/10 15-04-48:(null)(6943):banking_update.c: 411: There is no old settings folder, need initial setup On Wed, Apr 10, 2024 at 2:58 PM Jack wrote: > https://bugs.kde.org/show_bug.cgi?id=485335 > > --- Comment #8 from Jack --- > Elli, PLEASE - when you reply by email, remove EVERYTHING except your > message. > Please look at https://bugs.kde.org/show_bug.cgi?id=485335 to see how it > looks. > > How long have you been using KMyMoney? If you are new to the program, I > would > strongly suggest you start by reading the first few chapters of the > handbook. > You typed "kmymoney run" which launches the program, and tells it to open > an > existing data file name "run." If you just type "kmymoney" it will try to > open > the last file it had open. If you type "kmymoney -n" it will launch the > program without opening any data file. Then you can select the menu item > "File/Open" to get a file browser, where you can either type the full > path/name > of your data file, or use the dialog to find the file. Given all that, on > what > basis do you say that kmymoney does not save your file? Have you actually > looked in the folder where the file should be? Is the file really not > present, > or have you just been unable to open it? > > Also, if you are going to post console output, it is much better to > copy/paste, > rather than use a screen shot, which only shows one screenful, which > usually > does not include the important part. > > As a way to proceed, after you get the error about it not finding the > file, you > should then be able to do File/Open and navigate to your data file. Have > you > tried that? > > -- > You are receiving this mail because: > You reported the bug. -- You are receiving this mail because: You are watching all bug changes.
[kmymoney] [Bug 485335] Unable to save my current banking records
https://bugs.kde.org/show_bug.cgi?id=485335 --- Comment #8 from Jack --- Elli, PLEASE - when you reply by email, remove EVERYTHING except your message. Please look at https://bugs.kde.org/show_bug.cgi?id=485335 to see how it looks. How long have you been using KMyMoney? If you are new to the program, I would strongly suggest you start by reading the first few chapters of the handbook. You typed "kmymoney run" which launches the program, and tells it to open an existing data file name "run." If you just type "kmymoney" it will try to open the last file it had open. If you type "kmymoney -n" it will launch the program without opening any data file. Then you can select the menu item "File/Open" to get a file browser, where you can either type the full path/name of your data file, or use the dialog to find the file. Given all that, on what basis do you say that kmymoney does not save your file? Have you actually looked in the folder where the file should be? Is the file really not present, or have you just been unable to open it? Also, if you are going to post console output, it is much better to copy/paste, rather than use a screen shot, which only shows one screenful, which usually does not include the important part. As a way to proceed, after you get the error about it not finding the file, you should then be able to do File/Open and navigate to your data file. Have you tried that? -- You are receiving this mail because: You are watching all bug changes.
[kmymoney] [Bug 485335] Unable to save my current banking records
https://bugs.kde.org/show_bug.cgi?id=485335 --- Comment #7 from Elli P Hunt --- [image: image.png] On Wed, Apr 10, 2024 at 2:03 PM Ms Elli wrote: > That's a negative, see attachment > > On Wed, Apr 10, 2024 at 2:02 PM Ms Elli wrote: > >> I will try that. >> >> On Wed, Apr 10, 2024 at 1:41 PM Jack wrote: >> >>> https://bugs.kde.org/show_bug.cgi?id=485335 >>> >>> --- Comment #3 from Jack --- >>> When you reply to a bug by email, please trim out everything other than >>> your >>> own reply, and please do not send HTML, but text only. Your entire reply >>> becomes the next comment to the bug, and the HTML becomes an unnecessary >>> attachment. If you look at this bug on the web, you will see what I >>> mean with >>> Comment #2 >>> A USB drive should work just fine, but have you confirmed that you can >>> see it >>> from a command line or file manager, to be sure it is properly mounted? >>> Can >>> you create any new file there? >>> The log path is not for saving files, so I don't know what you were >>> expecting >>> there. That is mainly for logging when you download transactions from a >>> mapped >>> account. >>> With the new file (not account) you created, can you open it, add a >>> transaction, and then save it? If it can save the new file, it really >>> should >>> be able to save a file. Can you confirm that both "save" and "save as" >>> fail to >>> save anything, but do not give any errror? Can you try running from >>> command >>> line? >>> >>> -- >>> You are receiving this mail because: >>> You reported the bug. >> >> >> >> -- >> >> *Author, Elli P Hunt* >> > > > -- > > *Author, Elli P Hunt* > -- You are receiving this mail because: You are watching all bug changes.
[kmymoney] [Bug 485335] Unable to save my current banking records
https://bugs.kde.org/show_bug.cgi?id=485335 --- Comment #6 from Jack --- First, please read my previous message. Take a look at https://bugs.kde.org/show_bug.cgi?id=485335. You managed to avoid an HTML attachment with your last comment, but you did not remove all previous text. It really does make the bug much harder to read. I'm wondering if we are having a terminology issue here. The error you attached is for opening a file, not for saving a file. How exactly did you enter that file name and path? If you picked the file from a file open dialog, then I suspect you have a permissions problem. Were you actually trying to open or to save a file? Can you open a terminal and cd to that folder and post the results of "ls -al" but you only need to post the results for the folder itself and for that file. -- You are receiving this mail because: You are watching all bug changes.
[kmymoney] [Bug 485335] Unable to save my current banking records
https://bugs.kde.org/show_bug.cgi?id=485335 --- Comment #5 from Elli P Hunt --- That's a negative, see attachment On Wed, Apr 10, 2024 at 2:02 PM Ms Elli wrote: > I will try that. > > On Wed, Apr 10, 2024 at 1:41 PM Jack wrote: > >> https://bugs.kde.org/show_bug.cgi?id=485335 >> >> --- Comment #3 from Jack --- >> When you reply to a bug by email, please trim out everything other than >> your >> own reply, and please do not send HTML, but text only. Your entire reply >> becomes the next comment to the bug, and the HTML becomes an unnecessary >> attachment. If you look at this bug on the web, you will see what I mean >> with >> Comment #2 >> A USB drive should work just fine, but have you confirmed that you can >> see it >> from a command line or file manager, to be sure it is properly mounted? >> Can >> you create any new file there? >> The log path is not for saving files, so I don't know what you were >> expecting >> there. That is mainly for logging when you download transactions from a >> mapped >> account. >> With the new file (not account) you created, can you open it, add a >> transaction, and then save it? If it can save the new file, it really >> should >> be able to save a file. Can you confirm that both "save" and "save as" >> fail to >> save anything, but do not give any errror? Can you try running from >> command >> line? >> >> -- >> You are receiving this mail because: >> You reported the bug. > > > > -- > > *Author, Elli P Hunt* > -- You are receiving this mail because: You are watching all bug changes.
[kmymoney] [Bug 485335] Unable to save my current banking records
https://bugs.kde.org/show_bug.cgi?id=485335 --- Comment #4 from Elli P Hunt --- I will try that. On Wed, Apr 10, 2024 at 1:41 PM Jack wrote: > https://bugs.kde.org/show_bug.cgi?id=485335 > > --- Comment #3 from Jack --- > When you reply to a bug by email, please trim out everything other than > your > own reply, and please do not send HTML, but text only. Your entire reply > becomes the next comment to the bug, and the HTML becomes an unnecessary > attachment. If you look at this bug on the web, you will see what I mean > with > Comment #2 > A USB drive should work just fine, but have you confirmed that you can see > it > from a command line or file manager, to be sure it is properly mounted? > Can > you create any new file there? > The log path is not for saving files, so I don't know what you were > expecting > there. That is mainly for logging when you download transactions from a > mapped > account. > With the new file (not account) you created, can you open it, add a > transaction, and then save it? If it can save the new file, it really > should > be able to save a file. Can you confirm that both "save" and "save as" > fail to > save anything, but do not give any errror? Can you try running from > command > line? > > -- > You are receiving this mail because: > You reported the bug. -- You are receiving this mail because: You are watching all bug changes.
[kmymoney] [Bug 485335] Unable to save my current banking records
https://bugs.kde.org/show_bug.cgi?id=485335 --- Comment #3 from Jack --- When you reply to a bug by email, please trim out everything other than your own reply, and please do not send HTML, but text only. Your entire reply becomes the next comment to the bug, and the HTML becomes an unnecessary attachment. If you look at this bug on the web, you will see what I mean with Comment #2 A USB drive should work just fine, but have you confirmed that you can see it from a command line or file manager, to be sure it is properly mounted? Can you create any new file there? The log path is not for saving files, so I don't know what you were expecting there. That is mainly for logging when you download transactions from a mapped account. With the new file (not account) you created, can you open it, add a transaction, and then save it? If it can save the new file, it really should be able to save a file. Can you confirm that both "save" and "save as" fail to save anything, but do not give any errror? Can you try running from command line? -- You are receiving this mail because: You are watching all bug changes.
[kmymoney] [Bug 485335] Unable to save my current banking records
https://bugs.kde.org/show_bug.cgi?id=485335 --- Comment #2 from Elli P Hunt --- Thank you for your email. By connected I mean via usb. I save all my stuff on a separate drive, past experience. There is a log path file option in KmyMoney. I tried that and it doesn't work, that is to say it doesn't save my file. I've tried different formats, but it won't save my file. I am able to retrieve an archive file at this time, but it doesn't include the changes that were made by me to my account transactions. I did create a new account, and it did save it. So why isn't it saving my account, which it was doing? On Wed, Apr 10, 2024 at 12:20 PM Jack wrote: > https://bugs.kde.org/show_bug.cgi?id=485335 > > --- Comment #1 from Jack --- > By "connected drive" do you mean a network drive? What do you mean by > "log > path file?" Also, can you save to a local drive? > To confirm, you do either "save" or "save as" and specify a name ending in > .xml, it does not complain, but does not save the file? Can you launch > from > command line, to see if any error messages are written to console? > Can you try to create a new file, just to see if it will save that? Does > it > behave any differently if you try to save as a .kmy file? > > -- > You are receiving this mail because: > You reported the bug. -- You are receiving this mail because: You are watching all bug changes.
[kmymoney] [Bug 485335] Unable to save my current banking records
https://bugs.kde.org/show_bug.cgi?id=485335 --- Comment #1 from Jack --- By "connected drive" do you mean a network drive? What do you mean by "log path file?" Also, can you save to a local drive? To confirm, you do either "save" or "save as" and specify a name ending in .xml, it does not complain, but does not save the file? Can you launch from command line, to see if any error messages are written to console? Can you try to create a new file, just to see if it will save that? Does it behave any differently if you try to save as a .kmy file? -- You are receiving this mail because: You are watching all bug changes.
