[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393508

Boudewijn Rempt  changed:

   What|Removed |Added

 CC||evirixflu...@gmail.com

--- Comment #20 from Boudewijn Rempt  ---
*** Bug 395019 has been marked as a duplicate of this bug. ***

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393508

Boudewijn Rempt  changed:

   What|Removed |Added

  Latest Commit|https://commits.kde.org/kri |https://commits.kde.org/kri
   |ta/79a52ba87fc0f0ec76ef427d |ta/b6a0f08ad1509938c0fed755
   |2def1b36a01031c1|7c9eac4c9915de9a

--- Comment #21 from Boudewijn Rempt  ---
Git commit b6a0f08ad1509938c0fed7557c9eac4c9915de9a by Boudewijn Rempt.
Committed on 04/06/2018 at 10:24.
Pushed by rempt into branch 'krita/4.0'.

Fix a possible crash when creating a KoColorPopup action

This could happen if there are no kocolorset objects in the
resource server.
(cherry picked from commit 79a52ba87fc0f0ec76ef427d2def1b36a01031c1)

M  +12   -9libs/widgets/KoColorPopupAction.cpp

https://commits.kde.org/krita/b6a0f08ad1509938c0fed7557c9eac4c9915de9a

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393508

Boudewijn Rempt  changed:

   What|Removed |Added

 Status|REOPENED|RESOLVED
 Resolution|--- |FIXED

--- Comment #19 from Boudewijn Rempt  ---
Okay, thanks for getting back to me. I'm not sure what should be done next --
that really depends on your individual system setup.

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393508

--- Comment #18 from dragonbosspl...@gmail.com ---
Thank you so much, running it as administrator made it work again.

2018-05-10 10:33 GMT+02:00 DragonBossPlays PS4 :

> Okay, I'm sending this from my phone so I'll try that another time.
>
> On Thu, May 10, 2018, 10:28 AM Boudewijn Rempt 
> wrote:
>
>> https://bugs.kde.org/show_bug.cgi?id=393508
>>
>> --- Comment #16 from Boudewijn Rempt  ---
>> Right-click on the Krita icon and choose "run as administrator"
>>
>> --
>> You are receiving this mail because:
>> You reported the bug.
>
>

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393508

--- Comment #17 from dragonbosspl...@gmail.com ---
Okay, I'm sending this from my phone so I'll try that another time.

On Thu, May 10, 2018, 10:28 AM Boudewijn Rempt 
wrote:

> https://bugs.kde.org/show_bug.cgi?id=393508
>
> --- Comment #16 from Boudewijn Rempt  ---
> Right-click on the Krita icon and choose "run as administrator"
>
> --
> You are receiving this mail because:
> You reported the bug.

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393508

--- Comment #16 from Boudewijn Rempt  ---
Right-click on the Krita icon and choose "run as administrator"

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393508

--- Comment #15 from dragonbosspl...@gmail.com ---
What does that mean?

On Wed, May 9, 2018, 10:57 AM Boudewijn Rempt 
wrote:

> https://bugs.kde.org/show_bug.cgi?id=393508
>
> --- Comment #14 from Boudewijn Rempt  ---
> I'm kind of out of clue now. Could you try to start Krita as Administrator?
>
> --
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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393508

--- Comment #14 from Boudewijn Rempt  ---
I'm kind of out of clue now. Could you try to start Krita as Administrator?

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393508

--- Comment #13 from dragonbosspl...@gmail.com ---
I tried it, but Krita still doesn't work.
I found out something that might help fix the bug, kritaopenglrc doesn't
exist in %LocalAppData%.

2018-05-09 10:47 GMT+02:00 Boudewijn Rempt :

> https://bugs.kde.org/show_bug.cgi?id=393508
>
> Boudewijn Rempt  changed:
>
>What|Removed |Added
> 
> 
>  Status|RESOLVED|REOPENED
>  Resolution|FIXED   |---
>  Ever confirmed|0   |1
>
> --- Comment #12 from Boudewijn Rempt  ---
> I guess I'll reopen the bug then, but I don't know how to fix it in this
> case.
> Could you try to reset your configuration and try again? See
> https://docs.krita.org/KritaFAQ#Resetting_Krita_configuration
>
> --
> You are receiving this mail because:
> You reported the bug.
>

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393508

Boudewijn Rempt  changed:

   What|Removed |Added

 Status|RESOLVED|REOPENED
 Resolution|FIXED   |---
 Ever confirmed|0   |1

--- Comment #12 from Boudewijn Rempt  ---
I guess I'll reopen the bug then, but I don't know how to fix it in this case.
Could you try to reset your configuration and try again? See
https://docs.krita.org/KritaFAQ#Resetting_Krita_configuration

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393508

--- Comment #11 from dragonbosspl...@gmail.com ---
8 May's Nightly Build has failed, what should I do?

2018-05-08 13:29 GMT+02:00 Boudewijn Rempt :

> https://bugs.kde.org/show_bug.cgi?id=393508
>
> Boudewijn Rempt  changed:
>
>What|Removed |Added
> 
> 
>   Component|CPU Canvas  |Usability
> Version|4.1 |4.0.1
>
> --
> You are receiving this mail because:
> You reported the bug.
>

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393508

--- Comment #10 from dragonbosspl...@gmail.com ---
8 May's Nightly Build has failed, what should I do now?

2018-05-08 17:36 GMT+02:00 DragonBossPlays PS4 :

> I don't understand what I have to do, can you explain?
>
> 2018-05-08 13:29 GMT+02:00 Boudewijn Rempt :
>
>> https://bugs.kde.org/show_bug.cgi?id=393508
>>
>> Boudewijn Rempt  changed:
>>
>>What|Removed |Added
>> 
>> 
>>   Component|CPU Canvas  |Usability
>> Version|4.1 |4.0.1
>>
>> --
>> You are receiving this mail because:
>> You reported the bug.
>>
>
>

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393508

--- Comment #9 from dragonbosspl...@gmail.com ---
I don't understand what I have to do, can you explain?

2018-05-08 13:29 GMT+02:00 Boudewijn Rempt :

> https://bugs.kde.org/show_bug.cgi?id=393508
>
> Boudewijn Rempt  changed:
>
>What|Removed |Added
> 
> 
>   Component|CPU Canvas  |Usability
> Version|4.1 |4.0.1
>
> --
> You are receiving this mail because:
> You reported the bug.
>

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393508

Boudewijn Rempt  changed:

   What|Removed |Added

  Component|CPU Canvas  |Usability
Version|4.1 |4.0.1

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393508

--- Comment #8 from dragonbosspl...@gmail.com ---
There are 3 links at  https://binary-factory.kde.
org/job/Krita_Nightly_Windows_Build/, which one should I download?

2018-05-07 10:26 GMT+02:00 Boudewijn Rempt :

> https://bugs.kde.org/show_bug.cgi?id=393508
>
> Boudewijn Rempt  changed:
>
>What|Removed |Added
> 
> 
>  Resolution|--- |FIXED
>  Status|UNCONFIRMED |RESOLVED
>   Latest Commit||
> https://commits.kde.org/kri
>|
> |ta/79a52ba87fc0f0ec76ef427d
>||2def1b36a01031c1
>
> --- Comment #7 from Boudewijn Rempt  ---
> Git commit 79a52ba87fc0f0ec76ef427d2def1b36a01031c1 by Boudewijn Rempt.
> Committed on 07/05/2018 at 08:23.
> Pushed by rempt into branch 'master'.
>
> Fix a possible crash when creating a KoColorPopup action
>
> This could happen if there are no kocolorset objects in the
> resource server.
>
> M  +12   -9libs/widgets/KoColorPopupAction.cpp
>
> https://commits.kde.org/krita/79a52ba87fc0f0ec76ef427d2def1b36a01031c1
>
> --
> You are receiving this mail because:
> You reported the bug.
>

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393508

Boudewijn Rempt  changed:

   What|Removed |Added

 Resolution|--- |FIXED
 Status|UNCONFIRMED |RESOLVED
  Latest Commit||https://commits.kde.org/kri
   ||ta/79a52ba87fc0f0ec76ef427d
   ||2def1b36a01031c1

--- Comment #7 from Boudewijn Rempt  ---
Git commit 79a52ba87fc0f0ec76ef427d2def1b36a01031c1 by Boudewijn Rempt.
Committed on 07/05/2018 at 08:23.
Pushed by rempt into branch 'master'.

Fix a possible crash when creating a KoColorPopup action

This could happen if there are no kocolorset objects in the
resource server.

M  +12   -9libs/widgets/KoColorPopupAction.cpp

https://commits.kde.org/krita/79a52ba87fc0f0ec76ef427d2def1b36a01031c1

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393508

--- Comment #6 from Boudewijn Rempt  ---
Hm, this looks like it could have been caused by not having any color palettes
available. I've worked around that, and you should be able to test whether that
fixes the issue for you with the nightly build for May 8th
(https://binary-factory.kde.org/job/Krita_Nightly_Windows_Build/), when it is
done.

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393508

Boudewijn Rempt  changed:

   What|Removed |Added

 Status|NEEDSINFO   |UNCONFIRMED
 Resolution|WAITINGFORINFO  |---
   Severity|normal  |crash

--- Comment #5 from Boudewijn Rempt  ---
Thanks!

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393508

--- Comment #4 from dragonbosspl...@gmail.com ---
Hi,
I am sorry because it took so long but here'e the crash log.
I couldn't copy paste the whole crash log so I just sent it this way.

2018-04-27 11:37 GMT+02:00 Boudewijn Rempt :

> https://bugs.kde.org/show_bug.cgi?id=393508
>
> --- Comment #3 from Boudewijn Rempt  ---
> Okay, thanks!
>
> --
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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393508

--- Comment #3 from Boudewijn Rempt  ---
Okay, thanks!

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[bugzilla_noreply]

https://bugs.kde.org/show_bug.cgi?id=393508

--- Comment #2 from dragonbosspl...@gmail.com ---
I have resseted Krista's configuration but it still happens, I am sending
this from my phone so I cannot get a crash log right now. I'll send the
crash log later.

On Fri, Apr 27, 2018, 11:12 AM Boudewijn Rempt 
wrote:

> https://bugs.kde.org/show_bug.cgi?id=393508
>
> Boudewijn Rempt  changed:
>
>What|Removed |Added
>
> 
>  OS|other   |MS Windows
>  CC||b...@valdyas.org
>Platform|Other   |MS Windows
>  Resolution|--- |WAITINGFORINFO
>  Status|UNCONFIRMED |NEEDSINFO
>
> --- Comment #1 from Boudewijn Rempt  ---
> Hi,
>
> So, this is unlikely to be related to creating the canvas, if it happens
> both
> with and without canvas acceleration enabled. Of course, it's not something
> that happens for every Windows user... Could you try the following:
>
> * Try to get a crash log. See https://docs.krita.org/Dr._Mingw_debugger
> * Try to reset Krita's configuration and see whether it still happens:
> https://docs.krita.org/KritaFAQ#Resetting_Krita_configuration
>
> --
> You are receiving this mail because:
> You reported the bug.

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[krita] [Bug 393508] Krita 4.0.1 crashes when creating a canvas

[Boudewijn Rempt]

https://bugs.kde.org/show_bug.cgi?id=393508

Boudewijn Rempt  changed:

   What|Removed |Added

 OS|other   |MS Windows
 CC||b...@valdyas.org
   Platform|Other   |MS Windows
 Resolution|--- |WAITINGFORINFO
 Status|UNCONFIRMED |NEEDSINFO

--- Comment #1 from Boudewijn Rempt  ---
Hi,

So, this is unlikely to be related to creating the canvas, if it happens both
with and without canvas acceleration enabled. Of course, it's not something
that happens for every Windows user... Could you try the following:

* Try to get a crash log. See https://docs.krita.org/Dr._Mingw_debugger
* Try to reset Krita's configuration and see whether it still happens:
https://docs.krita.org/KritaFAQ#Resetting_Krita_configuration

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